# Compare Jira vs GitLab 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jira and GitLab based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-159806/JIRA-vs-GitLab --- # Jira vs GitLab Features and Cost Comparison Last updated April 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraGitLab2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) [GitLab](https://www.capterra.com/p/159806/GitLab/)[4.6 (1,218)](https://www.capterra.com/p/159806/GitLab/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,361 reviews](#user-reviews) Positive 14,014 Neutral 1,128 Negative 219 [## GitLab](https://www.capterra.com/p/159806/GitLab/)[4.6 (1,218)](https://www.capterra.com/p/159806/GitLab/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [1,218 reviews](#user-reviews) Positive 1,173 Neutral 38 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 36,518 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Task Management 4.6 Multiple Projects 4.6 Project Planning/Scheduling 4.5 Commenting/Notes 4.6 Workflow Management 4.5 \--%Fit Missing features Not enough reviews Feature ratings Task Management 4.4 Multiple Projects 4.0 Project Planning/Scheduling NA Commenting/Notes NA Workflow Management 4.4 User satisfaction User satisfaction 4.4 User reviews[15,361](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.6 User reviews[1,218](https://www.capterra.com/p/159806/GitLab/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $29Per User, Per Month - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Designed for software developers, IT managers, product developers, security engineers, and project managers. Your intelligent orchestration platform for DevOps. ## User reviews Pros & cons Kevin P. Products infrastructure Specialist > "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) KG Kregg G. Agile Team Lead > "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) WH William H. Mobile Marketing Account Executive > "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) VR Verified Reviewer Software Developer > "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) VR Verified Reviewer Support engineer > "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) JH Jennifer H. Managing Paralegal > "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252) BY Brian Y. Visa Consulting Specialist > "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer Student > "And what I did not like most about Jira was the spiked learning curve, especially for new users and the non technical team members. Despite the fact that Jira is an astoundingly..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6810143) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Manoj H. Senior Analyst > "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) VR Verified Reviewer Product Manager > "I like that Jira gives you a ton of flexibility to customize workflows, fields, and boards to match how your team operates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Wren W. Office Administrator > "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) MG Matt G. SOX Senior Analyst > "Additionally, poorly configured notifications can lead to email / notification overload." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) DV Dario V. CTO > "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) LD Leo D. eMBEDDED SOFTWARE TESTER > "For simple tasks, it often feels like overkill, with too many fields, steps, and settings." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) SC Sam C. Talent Lead > "The interface can feel overwhelming and bloated, especially for new or non-technical users" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958) Hadi B. Product Coordinator > "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) Wren W. Office Administrator > "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) Jay G. SDE > "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456) Wren W. Office Administrator > "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) Parsa G. AI Data and Insight Analyst > "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666) Debojyoti M. Software Engineer > "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Enguerran M. Fullstack web developer > "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) IM Inga M. Sales Manager > "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592) BA Beth A. Copywriter and marketing consultant > "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954) MG Matt G. SOX Senior Analyst > "Performance may degrade with very large projects, and it can be very time consuming to keep it updated." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) DV Dario V. CTO > "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) SS Shenella S. Business Development Team Leader > "Interface involves too many click paths which causes a lag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816) Enguerran M. Fullstack web developer > "The best aspect of the software for developers exists in its ability to work together with Git and our CI/CD pipelines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) Chitransh G. Consultant > "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674) VR Verified Reviewer Software Engineer > "The ability to assign tasks, monitor progress, and maintain visibility across projects makes day to day coordination much easier." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136212) VR Victor R. Product Coach > "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162) JK Jitae K. Sr.Devops > "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974) Fohsoh D. Data analyst > "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270) SM Sajjad M. Supply chain and logistics manager > "Efficiency: I love that we get instant notifications the moment a ticket is created, which eliminates the need for tedious copying and pasting of data." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7129467) Denis M. Recruiter > "However, I can't give it 5 stars because the clunky UI and occasional slowness hold it back from being perfect." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) VR Verified Reviewer Managing Director > "The flexibility around workflows, issue types, and integrations is a big plus, especially when working with developers and multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) TW Tabatha W. Nursing Manager > "The interface can feel cluttered and overwhelming, especially for new users." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7084018) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) FM Flavio M. Senior QA Analyst > "GitLab environment allows me to perform activities without need external tools, so version control, project management and automation in the..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7110678) CQ Connor Q. it team lead > "The main downside is absolutely in its complexity - without seasoned developers on a team it can easily be a hindrance to smaller teams or..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7133565) VR Verified Reviewer Devops Engineer > "As a DevOps Engineer, I rely heavily on its seamless integration of source control, issue tracking, and CI/CD automation to keep our delivery..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7063108) VR Verified Reviewer Software Engineer > "I also noticed that it can be a little slow at times, mostly when working on bigger projects or loading certain pages." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) WH William H. Mobile Marketing Account Executive > "GitLab has assisted us in centralizing code, issues, and pipelines related to campaign-related tech work, which has made the process of..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7069613) GT Gary T. Cloud Architect > "Large repositories or self-hosted instances can suffer from slow performance, especially when using the web interface or running complex..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6817995) CQ Connor Q. it team lead > "It also supports self hosting which is an excellent option for organisations that rely critically on data sovereignty, security and compliance..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7133565) SA Samer A. Researcher > "Sometimes I find it complex to use, so I prefer GitHub much more and do not have it as my main version control website or software." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7088977) SB Sachita B. Student > "I used GitLab at my university for programming class we used to do our assignments and projects and GitLab help me a lot to complete my..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7046067) VR Verified Reviewer Product Manager > "It can be overwhelming and a little too much for a first time user, it has a steep learning curve which can be offputting." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7110662) AP Antonio P. Senior analyst, advisor and project manager > "DevOps capabilities, codes review and collaboration functionalities, codes storage and issue tracking, security and open code possibilities..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6850347) SB Sirjan B. Solution engineer > "For example, creating a group and being able to add only a few members in the free version feels a bit restrictive when you're trying to scale..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6834421) NF Nancy F. Java Developer > "git lab is the best application to manage your applications/projects and to have an automated workflow for developments where you can mark..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6807431) Zachary C. Director > "Not much, it can be a bit heavy to run at times in browser and there is no official mobile app which can be annoyying" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6879048) GT Gary T. Cloud Architect > "I’ve found it to be a powerful and comprehensive DevOps platform that brings everything from source control and issue tracking to CI/CD and..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6817995) SB Sachita B. Student > "The least like aspects of Gitlab include its slow performance on the cloud version." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7046067) VR Verified Reviewer Software Engineer > "The built in code editor is handy for quick fixes or reviewing changes without opening another tool, which I found myself using more than..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) SH Samuel H. DevOps engineer > "The documentation I found was often lacking in the workflows space, which made using complex systems tricky to get used to." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7023463) ES Elias S. Marketing Coordinator > "I enjoy how GitLab brings code hosting, CI/CD, and project tracking together in one platform, making teamwork seamless." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7005091) AP Antonio P. Senior analyst, advisor and project manager > "Facing sometimes slowdowns and performance issues, administration settings and UI which is not top notch." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6850347) VR Verified Reviewer Software Engineer > "It provides functionality for managing the whole lifecycle, starting from code commit to production deployment." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7079338) VR Verified Reviewer Software Engineer > "The User Interface can be intimidating to a new user." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7079338) VR Verified Reviewer Software Engineer > "It feels like a solid, all in one platform that covers most of what is needed for development without having to rely on too many external tools." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) MM Mudit M. Quality Automation Specialist > "Setting up the pipeline is a bit tedious task." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7046235) VR Verified Reviewer Software Engineer > "Having code, issues, and a container registry all in one interface is a huge help to us." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7079338) DH David H. Systems Analyst > "Upgrades can be difficult as the automated portions fail at each major upgrade and require manual intervention." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6525729) Ritesh K. Pursuing Btech in computer science engineering > "It automates the testing and deployment process, providing a skilled team member to assist with every stage of development, from coding to..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6424824) RL Ritesh L. Flutter Developer > "The UX is not very decent. Since i have a github background i find it very difficult to find the feature on the pages" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6597064) Kim R. Information Security Architect > "It allows us to visualize the workflow in a clear and agile way by allowing us to organize tasks in labeled columns." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6656031) FS Francisco S. Developer > "The user interface can be a bit overwhelming, and some features are not as intuitive as I'd like." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6535223) SB Swaibu B. aws solution architecture > "Integrated DevOps Platform: GitLab provides a comprehensive DevOps lifecycle tool, integrating everything from source code management to CI/CD,..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6472812) PS Preeti S. Software Engineer > "Another thing is sometimes it takes time in loading and also SSO needs some improvements." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6667804) Zachary C. Director > "A more comprehensive software planning suite than the rest, it has more features which work for bigger teams which have more than one project." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6879048) MAH Mohamed Amine H. electronic engineer > "The web UI and pipelines can sometimes be sluggish." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6692611) Song L. AI Systems Development Engineer > "I also leverage integrations with project management tools to help me complete projects more effectively." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7113686) SpN Stéphane N. DevOps Engineer > "It didn't integrate natively with AWS's CodePipeline service a couple of years ago." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6408556) Ritesh K. Pursuing Btech in computer science engineering > "It prioritizes security with role-based access control, customizable workflows, and strong CI/CD pipelines." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6424824) VC VENUGOPAL C. DevOps Engineer > "Support on forums is difficult to get unless you have purchased a support package." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6433808) CQ Connor Q. it team lead > "Works best when seeking a unified devops platform, and aren't intimated by invested heavily in up front configuration and governance." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7133565) VR Verified Reviewer Associate Professor > "At that time, occasionally updates may break some parts of the GitHub service causing some down time and requiring a bit IT-debugging efforts." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6013138) SM Steven M. system technique > "GitLab allows integration with third-party tools and services, improving its functionality and adaptability to different development workflows." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6793230) GJ Gregory J. Software Engineer > "I have run into UI bugs that allow tasks to be run before their dependencies are met which has caused serious release problems." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6119048) SH Samuel H. DevOps engineer > "Overall it is a very decent code repository system and it's neater repos make organisation and user roles much easier to manage and flexible..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7023463) VR Verified Reviewer IT Consultant > "Additionally, unlike other software, it lacks substantial community support." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6391389) VR Verified Reviewer Software Engineer > "Pipelines run without much delay, and I did not run into major slowdowns even on larger projects." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) FeK František K. IT Tester Analyst > "Not that good for smaller teams." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6613689) VR Verified Reviewer Software Engineer > "Issues, boards, and milestones connect nicely, so it is easy to see what needs to be done and what is already in progress." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) AH Ahliman H. Full-Stack Developer > "I hate GitLab's interface; it's just my personal opinion, but nothing feels intuitive." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6599086) VR Verified Reviewer Software Engineer > "There was a bit of a learning curve in the beginning, especially with things like pipelines and navigating all the features, but once I got..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) ZWWZ Zin Wah Win Z. Software Developer > "Authentication in GitLab is not easy to login with Google." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6481808) VR Verified Reviewer Software Engineer > "It has been reliable for the most part, and I like that everything from code to deployment can be handled in one place." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) SP Shushanta P. Head of AI > "website loading takes a little time don't know why" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6690204) KG Khaled G. Software Engineer > "The feature I like best is the full capability of CI/CD, where the code can be integrated and deployed smoothly." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6655192) Tomasz J. CTO > "When you switch from other tools like GitHub you see features that are missing, mainly in CI/CD." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___5014015) VR Verified Reviewer Software Engineer > "From a cost perspective, that also makes it a good value because you are not paying for multiple separate services." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) MA Miriam A. Researcher > "Seemed overpriced but I only did free trial" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6684150) PU Philipp U. Lead Engineer > "Gitlab provides a straightforward interface and hosted version of git." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7069797) FT Fiodor T. Manager, SRE > "UX needs to be improved a lotNotifications is a mess - I need to manually click all the categories" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___5023046) Ritesh K. Pursuing Btech in computer science engineering > "GitLab's collaboration features, including merge requests and issue boards, promote efficient teamwork." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6424824) VR Verified Reviewer Associate Professor > "Not a lot to dislike except when some updates break things causing down times on your own repositories." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6013138) Abhishek P. Developer Assosciate > "It can be integrated into CI/CD pipelines, making the development process streamlined and enhancing team productivity." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6644957) VR Verified Reviewer Principal Backend Developer > "There were some issues with the integration with AWS where the runner sometimes would just not run." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___5022961) IB Ian B. NOC Manager > "We have been able to customize Gitlab exclusively to our needs and has helped us grow way faster than we would of using other applications." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6550338) JrS Jörg S. Developer > "Debugging pipelines seems to be less than an after though, with minimal support and no indication of being in anyone's focus." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___4998837) BG Ben G. Webmaster > "I enjoyed the encrpytion and protection of our code with GitLab the most, and how it is already compatible with our GitHub branches and..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6590534) Bishal D. Backend Developer > "I think it lacks open-source support compared to other version controls." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___5032236) VR Verified Reviewer Director > "It is a platform that facilitates version control as an alternative to other vendors and it is easy to use from the command line and other..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6827914) Londou Jacques B. Web Developer > "One potential limitation is the complexity of the platform. While GitLab's comprehensive feature set can be a strength, it can also make the..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___4777751) Sharduli P. SDE Intern > "Its comprehensive and integrated DevOps toolchain, which helps to streamline the entire software lifecycle." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6360072) DC Divyarajsinh C. software engineer > "some of the things that have been identified as potential drawbacks of GitLab include a steep learning curve for beginners, the complexity of..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___4610211) Sanchita J. Technical Support Expert > "Helps in effective source code compliance , CI/CD planning , security scanning significantly." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6653579) MD Michele D. SysAdmin > "Learning how to effectively use a versioning tool can be quite difficult for non-technical users." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6053727) SS Sara S. Developer > "It is convenient to be able to review files and progress of tasks, as well as monitor the team's activity and stay updated" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6679500) Sharduli P. SDE Intern > "It's quite hard to find a con in this." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6360072) Sharduli P. SDE Intern > "It has a robust access controls and also it s having detailed permission settings makes the security and collaboration very good." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6360072) Abhishek P. Developer Assosciate > "Very difficult to learn as a new come." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6644957) MR Mathieu R. Programmeur Jouabilité > "It’s reliable and scales nicely for larger teams." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7066064) VR Verified Reviewer Director of Product Marketing > "Issue management in the context of an entire project is virtually impossible" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___4863834) VR Verified Reviewer Senior Frontend Engineer. > "Basically , I love that Gitlab makes the work of my team easier by automating and taking care of minor processes, we would usually address..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6776577) IN Inayat N. Sr Systems Engineer > "Only issue is with Gitlab-Jira integration. " [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6113251) [View Reviews](https://www.capterra.com/p/159806/GitLab/reviews/) ## User interface 4.45 (15,361) [GitLab](https://www.capterra.com/p/159806/GitLab/) 4.60 (1,218) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Jira Top features 38/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) GitLab 18/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/159806/GitLab/#features) ### Recognition No recognitions have been awarded to Jira No recognitions have been awarded to GitLab ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GitLab Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 GitLab - By GitLab - Located in United States - Founded in 2011 ## 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