--- title: "Compare Jira vs GitLab 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Jira and GitLab based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/19319-159806/JIRA-vs-GitLab" page_type: "comparison" language: "en" --- # Jira vs GitLab Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraGitLab2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) [GitLab](https://www.capterra.com/p/159806/GitLab/)[4.6 (1,226)](https://www.capterra.com/p/159806/GitLab/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,489 reviews](#user-reviews) Positive 14,141 Neutral 1,128 Negative 220 [## GitLab](https://www.capterra.com/p/159806/GitLab/)[4.6 (1,226)](https://www.capterra.com/p/159806/GitLab/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [1,226 reviews](#user-reviews) Positive 1,181 Neutral 38 Negative 7 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Odoo 4.2 (1,331) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### Todoist 4.6 (2,663) * * * Starting Price $4.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### Flowlu 4.8 (387) * * * Starting Price $9.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Kanbanchi 4.5 (292) * * * Starting Price $5.99 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 12,106 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Commenting/Notes 4.6 Customizable Fields 4.6 Activity Dashboard 4.5 Collaboration Tools 4.4 Access Controls/Permissions 4.4 \--%Fit Missing features Feature ratings Commenting/Notes NA Customizable Fields NA Activity Dashboard NA Collaboration Tools 4.5 Access Controls/Permissions 4.5 User satisfaction User satisfaction 4.4 User reviews[15,489](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.6 User reviews[1,226](https://www.capterra.com/p/159806/GitLab/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $29Per User, Per Month - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Designed for software developers, IT managers, product developers, security engineers, and project managers. Your intelligent orchestration platform for DevOps. ## User reviews Pros & cons DR Dave R. Manager > "Its customizable workflows, issue tracking, dashboards, and collaboration features help development and IT teams stay organized while making it easy to monitor project status and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7183064) NY Nathan Y. Business Analyst > "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736) YA Yousef A. Systems Engineer > "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) BE Basel E. IT Manager > "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389) SL Sai L. Software Engineer > "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) AR Agnes R. Chief Executive Officer > "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt),..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) CR Carmine R. Software developer > "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) DC Deepak C. Mechanical design Engineer > "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) SB Shubam B. Software Developer > "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AS ANNPURNA S. Marketing Data Ops Manager > "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) AB Andrew B. Payroll Officer > "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851) IP Indra P. IT Manager > "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634) SL Sai L. Software Engineer > "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) AR Agnes R. Chief Executive Officer > "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) CR Carmine R. Software developer > "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AC Alexander C. It Manager > "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642) Burri N. Business Analyst > "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601) Liv P. Analyst > "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) AS ANNPURNA S. Marketing Data Ops Manager > "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) IW Isla W. Senior Project Manager > "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) DC Deepak C. Mechanical design Engineer > "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) EA Estrela A. Software AI Engineer > "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) SM Sean M. Chief Editor at deBanked > "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) YA Yousef A. Systems Engineer > "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) VR Verified Reviewer DATA ENGINEER > "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) AC Akriti C. Technical Specialist > "The mobile app functionality is decent but not impressive, making complex tasks cumbersome on smartphones." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185896) AD Arnold D. Senior excutive > "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) Liv P. Analyst > "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) AG Anna G. Channel Marketing Manager > "The downside of Jira is that it offers too many options, which tends to make setting up workflows difficult." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185435) SB Shubam B. Software Developer > "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) SL Sai L. Software Engineer > "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) SL Sai L. Software Engineer > "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) HV Hrithik V. Software Engineer - Trading Systems > "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215) SB Shubam B. Software Developer > "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) EA Estrela A. Software AI Engineer > "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) Syed S. Senior Consultant > "What I like most about Jira is its unparalleled flexibility in managing sprint backlogs and customizing agile boards." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179298) AS ANNPURNA S. Marketing Data Ops Manager > "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) SK Spandan K. application developer > "Jira is a powerful project management and issue-tracking platform that offers excellent flexibility for managing software development and business projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179838) Komal G. Process Associate > "One challenge I experienced was with email-based ticket creation and status tracking." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185270) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) Vinit C. Trainee > "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) CR Carmine R. Software developer > "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) Hadi B. Product Coordinator > "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) SB Shubam B. Software Developer > "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AY Aaron Y. Software Developer > "My only fault that I can find with Jira is probably the ticket searching system, through the search bar." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159857) Enguerran M. Fullstack web developer > "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) CR Carmine R. Software developer > "The learning curve is probably the main downside, particularly for people who are not used to project management tools or agile workflows." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) KG Kregg G. Agile Team Lead > "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222) DV Dario V. CTO > "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) BA Beth A. Copywriter and marketing consultant > "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) Matisse D. Maketing Coördinator > "Jira also has a great overview off all your relevant sections." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7153444) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) TF Tiffany F. Threat Intelligence Analyst > "I’ve used other software/platforms, like planner and be far Jira has a better user friendly interface." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081462) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) ST Shirley T. Professional Development Lead > "It took a little time to learn, but once you understand the interface, it starts to make sense." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7071162) Aniket K. Software Engineer > "The interface can feel a bit cluttered and confusing at first." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) SKT Song Kean T. NOC SOC Manager > "Jira also allows API interface with other ITSM tools which is a plus." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6875104) Hayden R. Graphic Designer > "The user interface was certainly a barriers to overcome. When first using this sight the ease of use was very hard to understand, and became a bit overwhelming." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7127803) Denis M. Recruiter > "I really rely on the integrations with Confluence and GitHub - it’s incredibly helpful to see code commits or doc pages linked directly to a ticket so I don't have to go digging..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) AH Ahmed H. Freelancer > "The number of software integrations is not extensive." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6784891) MK Marwan K. Cloud admin > "The integration with other Atlassian tools (like Confluence and Bitbucket) is seamless, and automation rules save time on repetitive tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6826648) VR Verified Reviewer CTO > "The UI is outdated and not a lot of integrations with third party tools or via easy apps." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___5045884) SA Samer A. Open source contribution > "Jira is good, but I had to leave it for Asana when my use case changed and found the latter is as useful and provides the integrations and features more suitable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111263) JL Jason L. software engineer > "some integration on the third-party software not working as expected" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6234303) PS Preeti S. Sr SDET > "Easy test management tool, can be integrated with different automation tools." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7129455) AG Arkangshu G. Owner > "The least i like about jira is having limited number of software integration" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6237194) AR Alex R. Project Managed > "Easy to use and would recommend them to everyone." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165965) VR Verified Reviewer Functional Analyst > "If a user is unfamiliar with tools like Jira, it can be slighlty difficult to learn." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7118856) Chitransh G. Consultant > "Initially u need to learn the operations but once its done its easy to use." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674) Matisse D. Maketing Coördinator > "It’s quite hard in the beginning to find the specific article you are looking for." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7153444) MI Merem I. student > "I like that it can make our work easier and able to devide it" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6551253) VR Verified Reviewer Software Engineer > "It’s not the easiest tool to pick up in the beginning." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143688) SH Saleem H. Project Development Officer > "Jira helps us create great softwares and in an easy way because Jira is easy to use." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6721186) RD Raven D. Deactivations Specialist > "I disliked that sometimes the functions weren’t always easy to use at certain times." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6763096) DL Drew L. SR SYS Admin > "It's been great - it's helped us reduce customer assistance times, and it also helps us keep track of our own progress internally, in a secure manner." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) GY Greg Y. Head of Customer Experience > "From a customer experience angle, the integration with our support platform, Zendesk, allows us to easily track issues and communicate them with customers." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6584596) AR Agnes R. Chief Executive Officer > "I think the 5 API request per second limitation is absurd." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) EO Elias O. Data Engineer > "Has basically everything, and gives you the ability to power things up even further by programming custom logics, both inside the tool and outside, by using its API." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6613759) BZ Brian Z. Technical Director > "There is a mobile app, but there are many limitations, and it used more for updates rather than working within the app." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047) DL Drew L. SR SYS Admin > "Being able to support customers is our main focus, and JIRA helps us do that very efficiently." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) LM Laure M. Director of Product > "The hierarchy, while flexible, can be daunting and too complex for smaller enterprise clients/startup." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6844052) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) CQ Connor Q. it team lead > "It also supports self hosting which is an excellent option for organisations that rely critically on data sovereignty, security and..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7133565) CQ Connor Q. it team lead > "The main downside is absolutely in its complexity - without seasoned developers on a team it can easily be a hindrance to smaller teams..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7133565) VR Verified Reviewer Devops Engineer > "As a DevOps Engineer, I rely heavily on its seamless integration of source control, issue tracking, and CI/CD automation to keep our..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7063108) VR Verified Reviewer Software Engineer > "I also noticed that it can be a little slow at times, mostly when working on bigger projects or loading certain pages." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) WH William H. Mobile Marketing Account Executive > "GitLab has assisted us in centralizing code, issues, and pipelines related to campaign-related tech work, which has made the process of..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7069613) Enguerran M. Fullstack web developer > "For non-technical folks, like Product Owners who are tracking issues day to day the initial learning curve is pretty steep." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7152500) FM Flavio M. Senior QA Analyst > "GitLab environment allows me to perform activities without need external tools, so version control, project management and automation in..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7110678) PG Parsa G. Sr AI Analyst > "Some workflows are not as intuitive as they could be, and performance can occasionally feel a bit heavy." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7178386) VR Verified Reviewer Software Engineer > "The built in code editor is handy for quick fixes or reviewing changes without opening another tool, which I found myself using more..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) Samuel H. DevOps engineer > "The documentation I found was often lacking in the workflows space, which made using complex systems tricky to get used to." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7023463) Enguerran M. Fullstack web developer > "Overall it is an indispensable, sturdy tool for modern team collaboration and DevOps orchestration, even when things get messy, we still..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7152500) GT Gary T. Cloud Architect > "Large repositories or self-hosted instances can suffer from slow performance, especially when using the web interface or running complex..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6817995) SB Sachita B. Student > "I used GitLab at my university for programming class we used to do our assignments and projects and GitLab help me a lot to complete my..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7046067) SA Samer A. Researcher > "Sometimes I find it complex to use, so I prefer GitHub much more and do not have it as my main version control website or software." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7088977) VR Verified Reviewer Software Engineer > "It feels like a solid, all in one platform that covers most of what is needed for development without having to rely on too many..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) VR Verified Reviewer Product Manager > "It can be overwhelming and a little too much for a first time user, it has a steep learning curve which can be offputting." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7110662) AP Antonio P. Senior analyst, advisor and project manager > "DevOps capabilities, codes review and collaboration functionalities, codes storage and issue tracking, security and open code..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6850347) SB Sirjan B. Solution engineer > "For example, creating a group and being able to add only a few members in the free version feels a bit restrictive when you're trying to..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6834421) Kim R. Information Security Architect > "It allows us to visualize the workflow in a clear and agile way by allowing us to organize tasks in labeled columns." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6656031) Zachary C. Director > "Not much, it can be a bit heavy to run at times in browser and there is no official mobile app which can be annoyying" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6879048) NF Nancy F. Java Developer > "git lab is the best application to manage your applications/projects and to have an automated workflow for developments where you can..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6807431) SB Sachita B. Student > "The least like aspects of Gitlab include its slow performance on the cloud version." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7046067) GT Gary T. Cloud Architect > "I’ve found it to be a powerful and comprehensive DevOps platform that brings everything from source control and issue tracking to CI/CD..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6817995) DH David H. Systems Analyst > "Upgrades can be difficult as the automated portions fail at each major upgrade and require manual intervention." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6525729) Song L. AI Systems Development Engineer > "I also leverage integrations with project management tools to help me complete projects more effectively." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7113686) AP Antonio P. Senior analyst, advisor and project manager > "Facing sometimes slowdowns and performance issues, administration settings and UI which is not top notch." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6850347) CQ Connor Q. it team lead > "Works best when seeking a unified devops platform, and aren't intimated by invested heavily in up front configuration and governance." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7133565) RL Ritesh L. Flutter Developer > "The UX is not very decent. Since i have a github background i find it very difficult to find the feature on the pages" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6597064) SM Steven M. system technique > "GitLab allows integration with third-party tools and services, improving its functionality and adaptability to different development..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6793230) FS Francisco S. Developer > "The user interface can be a bit overwhelming, and some features are not as intuitive as I'd like." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6535223) ES Elias S. Marketing Coordinator > "I enjoy how GitLab brings code hosting, CI/CD, and project tracking together in one platform, making teamwork seamless." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7005091) PS Preeti S. Software Engineer > "Another thing is sometimes it takes time in loading and also SSO needs some improvements." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6667804) Samuel H. DevOps engineer > "Overall it is a very decent code repository system and it's neater repos make organisation and user roles much easier to manage and..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7023463) MAH Mohamed Amine H. electronic engineer > "The web UI and pipelines can sometimes be sluggish." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6692611) VR Verified Reviewer Software Engineer > "Pipelines run without much delay, and I did not run into major slowdowns even on larger projects." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) VR Verified Reviewer Software Engineer > "The User Interface can be intimidating to a new user." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7079338) VR Verified Reviewer Software Engineer > "Issues, boards, and milestones connect nicely, so it is easy to see what needs to be done and what is already in progress." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) MM Mudit M. Quality Automation Specialist > "Setting up the pipeline is a bit tedious task." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7046235) VR Verified Reviewer Software Engineer > "It provides functionality for managing the whole lifecycle, starting from code commit to production deployment." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7079338) VR Verified Reviewer Associate Professor > "At that time, occasionally updates may break some parts of the GitHub service causing some down time and requiring a bit IT-debugging..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6013138) VR Verified Reviewer Software Engineer > "There was a bit of a learning curve in the beginning, especially with things like pipelines and navigating all the features, but once I..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) GJ Gregory J. Software Engineer > "I have run into UI bugs that allow tasks to be run before their dependencies are met which has caused serious release problems." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6119048) VR Verified Reviewer Software Engineer > "It has been reliable for the most part, and I like that everything from code to deployment can be handled in one place." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) FeK František K. IT Tester Analyst > "Not that good for smaller teams." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6613689) KG Khaled G. Software Engineer > "The feature I like best is the full capability of CI/CD, where the code can be integrated and deployed smoothly." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6655192) AH Ahliman H. Full-Stack Developer > "I hate GitLab's interface; it's just my personal opinion, but nothing feels intuitive." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6599086) VR Verified Reviewer Software Engineer > "From a cost perspective, that also makes it a good value because you are not paying for multiple separate services." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7143776) SP Shushanta P. Head of AI > "website loading takes a little time don't know why" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6690204) VR Verified Reviewer Software Engineer > "Having code, issues, and a container registry all in one interface is a huge help to us." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7079338) MA Miriam A. Researcher > "Seemed overpriced but I only did free trial" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6684150) Zachary C. Director > "A more comprehensive software planning suite than the rest, it has more features which work for bigger teams which have more than one..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6879048) VR Verified Reviewer Associate Professor > "Not a lot to dislike except when some updates break things causing down times on your own repositories." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6013138) Abhishek P. Developer Assosciate > "It can be integrated into CI/CD pipelines, making the development process streamlined and enhancing team productivity." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6644957) SpN Stéphane N. DevOps Engineer > "It didn't integrate natively with AWS's CodePipeline service a couple of years ago." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6408556) IB Ian B. NOC Manager > "We have been able to customize Gitlab exclusively to our needs and has helped us grow way faster than we would of using other..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6550338) Bishal D. Backend Developer > "I think it lacks open-source support compared to other version controls." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___5032236) BG Ben G. Webmaster > "I enjoyed the encrpytion and protection of our code with GitLab the most, and how it is already compatible with our GitHub branches and..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6590534) Londou Jacques B. Web Developer > "One potential limitation is the complexity of the platform. While GitLab's comprehensive feature set can be a strength, it can also make..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___4777751) Sanchita J. Technical Support Expert > "Helps in effective source code compliance , CI/CD planning , security scanning significantly." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6653579) DC Divyarajsinh C. software engineer > "some of the things that have been identified as potential drawbacks of GitLab include a steep learning curve for beginners, the..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___4610211) SS Sara S. Developer > "It is convenient to be able to review files and progress of tasks, as well as monitor the team's activity and stay updated" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6679500) MD Michele D. SysAdmin > "Learning how to effectively use a versioning tool can be quite difficult for non-technical users." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6053727) VR Verified Reviewer Senior Frontend Engineer. > "Basically , I love that Gitlab makes the work of my team easier by automating and taking care of minor processes, we would usually..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6776577) VC VENUGOPAL C. DevOps Engineer > "Support on forums is difficult to get unless you have purchased a support package." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6433808) VR Verified Reviewer Head of Product > "Great developer ergonomics, with plenty of customisations that fulfill all complex development/enterprise requirements." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6701960) Abhishek P. Developer Assosciate > "Very difficult to learn as a new come." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6644957) MBV Manish Bhandari V. Software developer > "With built-in CI/CD pipelines, it helps in automated testing and deployment, enhancing productivity and ensuring high-quality releases." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6234069) IN Inayat N. Sr Systems Engineer > "Only issue is with Gitlab-Jira integration. " [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6113251) ÁLvaro C. Fullstack developer > "In addition to allowing the management of code repositories, it also provides tools for continuous building, automated testing, issue..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6241201) Roshish S. Flutter Developer > "Sometimes, the website can get sluggish and slow." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___5028773) Ritesh K. Pursuing Btech in computer science engineering > "It automates the testing and deployment process, providing a skilled team member to assist with every stage of development, from coding..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6424824) VR Verified Reviewer Project Manager > "It might be alittle hard for non-technical users and difficult to adapt." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6105133) AA Alejandro A. Engineer > "Additionally, we leverage GitLab CI/CD capabilities to automate build, testing, and deployment, allowing us to deliver sotware more..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___5095532) VR Verified Reviewer IT Consultant > "Additionally, unlike other software, it lacks substantial community support." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6391389) PU Philipp U. Lead Engineer > "Gitlab provides a straightforward interface and hosted version of git." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7069797) ZWWZ Zin Wah Win Z. Software Developer > "Authentication in GitLab is not easy to login with Google." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6481808) SB Swaibu B. aws solution architecture > "Integrated DevOps Platform: GitLab provides a comprehensive DevOps lifecycle tool, integrating everything from source code management to..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6472812) Arkadiusz K. IT Project Manager > "Pricing for pipelines is confusing at first." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6050442) ÁLvaro C. Fullstack developer > "We use every day GitLab for share the projects of our company, documentation, control version code and collaboration features for peer..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6241201) Prateek K. iOS Developer > "Its server occasionally crashes and displays an HTTP 500 error. When working with it, there are times when it lags." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___4372429) IB Ian B. NOC Manager > "We have been able to customize Gitlab exclusively to our needs and has helped us grow way faster than we would of using other..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6550338) RL Ritesh L. Flutter Developer > "The UX is not very decent. Since i have a github background i find it very difficult to find the feature on the pages" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6597064) CJ CollinC J. CEO > "The ability to selfhost, the modern interface and the possibility to customize make Gitlab an awesome Option if you need a Git Server" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6128810) FS Francisco S. Developer > "The user interface can be a bit overwhelming, and some features are not as intuitive as I'd like." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6535223) SR Spencer R. Account Manager > "The simplicity and layout allowed me to not only function smoothly, but enjoy the process as well." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6793005) AH Ahliman H. Full-Stack Developer > "I hate GitLab's interface; it's just my personal opinion, but nothing feels intuitive." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6599086) U Umut Ö. Developer > "CI/CD is great, but the interface could use some simplification." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6612446) VR Verified Reviewer Project Manager > "It might be alittle hard for non-technical users and difficult to adapt." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6105133) WH William H. Mobile Marketing Account Executive > "GitLab has assisted us in centralizing code, issues, and pipelines related to campaign-related tech work, which has made the process of..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7069613) SpN Stéphane N. DevOps Engineer > "It didn't integrate natively with AWS's CodePipeline service a couple of years ago." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6408556) SM Steven M. system technique > "GitLab allows integration with third-party tools and services, improving its functionality and adaptability to different development..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6793230) IN Inayat N. Sr Systems Engineer > "Only issue is with Gitlab-Jira integration. " [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6113251) VR Verified Reviewer Director > "Integration with other tools is possible as it follows the protocol despite being a different vendor." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6827914) VR Verified Reviewer Principal Backend Developer > "There were some issues with the integration with AWS where the runner sometimes would just not run." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___5022961) Sharduli P. SDE Intern > "Its comprehensive and integrated DevOps toolchain, which helps to streamline the entire software lifecycle." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6360072) VH Victor H. CIO > "I don't like the configuration for the continues developing, I think it can be more user-friendly." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___3872994) FG Florian G. Student > "Its a easy way for partly VC and displaying information in the context of teaching" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6536327) Abhishek P. Developer Assosciate > "Very difficult to learn as a new come." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6644957) KT Keith T. Student > "I like that GitLab is very similar to how GitHub functions, so using this was pretty easy." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6772551) Sharduli P. SDE Intern > "It's quite hard to find a con in this." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6360072) Nick B. Engineer III > "Easy to learn and use." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___7067917) AS Akshay S. Software Full Stack Developer > "Creating the gitlab workflow is a little tricky to understand." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___3384316) JP Julien P. Developer > "Easy to work at several on the same project" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6544551) Giridhar P. Manager Data Engineering > "Gitlab is conceptually difficult to implement." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___3669800) VR Verified Reviewer Cloud Engineer. > "One of the things I admire most about GitLab is its open-source nature, which means that a vast community of users is constantly working..." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___4759647) VR Verified Reviewer IT Consultant > "Additionally, unlike other software, it lacks substantial community support." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___6391389) Adrián P. Customer Service and Support Agent > "What I like most about GitLab is the community, where users from all over the world share doubts and questions and others answer them." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___3857493) Abhresh S. Freelance Trainer > "Very poor customer support they were unable to understand the basic queries and didnt get solution to problem yet" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___3715305) Londou Jacques B. Web Developer > "GitLab has a large and active community of contributors who help maintain and improve the platform" [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___4777751) DP Dushyant P. Software Engineer > "Gitlab's open source community activity leaves a lot to be desired." [See full review](https://www.capterra.com/p/159806/GitLab/#Capterra___3497774) [View Reviews](https://www.capterra.com/p/159806/GitLab/reviews/) ## User interface [Jira](https://www.capterra.com/p/19319/JIRA/) 4.45 (15,489) [GitLab](https://www.capterra.com/p/159806/GitLab/) 4.60 (1,226) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Jira Top features 24/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) GitLab 13/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/159806/GitLab/#features) ### Recognition Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to GitLab ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GitLab Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 GitLab - By GitLab - Located in United States - Founded in 2011 ## Popular Comparisons [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/) $7.91/month Price $4.99/month 4.4 Features 4.6 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/19319-169607/JIRA-vs-Clockify) [GitLab](https://www.capterra.com/p/159806/GitLab/)[4.60 (1,226)](https://www.capterra.com/p/159806/GitLab/reviews/) vs [GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) $29/month Price $4/month 4.6 Features 4.7 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129067-159806/GitHub-vs-GitLab) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $7.91/month Price $10.99/month 4.4 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/19319-184581/JIRA-vs-Asana-PM) [GitLab](https://www.capterra.com/p/159806/GitLab/)[4.60 (1,226)](https://www.capterra.com/p/159806/GitLab/reviews/) vs [Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/)[4.62 (3,016)](https://www.capterra.com/p/80230/microsoft-visual-studio/reviews/) $29/month Price $499.92/month 4.6 Features 4.6 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/80230-159806/microsoft-visual-studio-vs-GitLab) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $7.91/month Price $9/month 4.4 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-147657/JIRA-vs-monday-com) [GitLab](https://www.capterra.com/p/159806/GitLab/)[4.60 (1,226)](https://www.capterra.com/p/159806/GitLab/reviews/) vs [Airtable](https://www.capterra.com/p/146652/Airtable/)[4.65 (2,244)](https://www.capterra.com/p/146652/Airtable/reviews/) $29/month Price $20/month 4.6 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/146652-159806/Airtable-vs-GitLab) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $7.91/month Price $5/month 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello) [GitLab](https://www.capterra.com/p/159806/GitLab/)[4.60 (1,226)](https://www.capterra.com/p/159806/GitLab/reviews/) vs [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[4.56 (1,350)](https://www.capterra.com/p/233341/Bitbucket/reviews/) $29/month Price $3.3/month 4.6 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159806-233341/GitLab-vs-Bitbucket) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $7.91/month Price $10/month 4.4 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike) [GitLab](https://www.capterra.com/p/159806/GitLab/)[4.60 (1,226)](https://www.capterra.com/p/159806/GitLab/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $29/month Price $5/month 4.6 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/159806-211559/GitLab-vs-Trello) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/) $7.91/month Price $10/month 4.4 Features 4.6 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,825)](https://www.capterra.com/p/186596/Notion/reviews/) $7.91/month Price $12/month 4.4 Features 4.6 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/19319-186596/JIRA-vs-Notion)