# Compare Jira vs Shortcut 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jira and Shortcut based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-160498/JIRA-vs-Shortcut --- # Jira vs Shortcut Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraShortcut2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,309 reviews](#user-reviews) Positive 13,964 Neutral 1,126 Negative 219 [## Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) Starting Price $8.50/year Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [363 reviews](#user-reviews) Positive 347 Neutral 15 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,246 reviews from task management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Resource Management 4.1 Assignment Management 4.5 Commenting/Notes 4.6 Deadline Management NA Workflow Management 4.5 61%Fit Missing features Feature ratings Resource Management 3.6 Assignment Management 4.9 Commenting/Notes NA Deadline Management NA Workflow Management 4.3 User satisfaction User satisfaction 4.4 User reviews[15,309](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.6 User reviews[363](https://www.capterra.com/p/160498/Shortcut/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $8.50Per User, Per Year - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Shortcut is ideal for mid-sized Agile software teams who are looking for a Kanban-style project management tool that has enterprise-grade features, but is simple to configure and use. ## User reviews Pros & cons Kevin P. Products infrastructure Specialist > "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) KG Kregg G. Agile Team Lead > "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) WH William H. Mobile Marketing Account Executive > "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) BA Beth A. Copywriter and marketing consultant > "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) VR Verified Reviewer Software Developer > "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286) IM Inga M. Sales Manager > "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) VR Verified Reviewer Support engineer > "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177) Chitransh G. Consultant > "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) JH Jennifer H. Managing Paralegal > "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) BY Brian Y. Visa Consulting Specialist > "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436) Manoj H. Senior Analyst > "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266) VR Verified Reviewer Student > "And what I did not like most about Jira was the spiked learning curve, especially for new users and the non technical team members. Despite the fact that Jira is an astoundingly..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6810143) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Ally M. Senior Engineering Manager > "The majority of the time I was working with Epix, which allowed me to create tickets and point and color code and create an easy view for my team." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7042474) MS Marvin S. Lead Product Developer > "We had trouble managing our backlog it was just a big list and we were missing some ways to organize and prioritize them better." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7029474) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) MS Marvin S. Lead Product Developer > "In the End the biggest Problem we actually had was the non dev projects though, the simple Kanban way of working on them did not work for the other teams nearly as well." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7029474) VR Verified Reviewer Product Manager > "I like that Jira gives you a ton of flexibility to customize workflows, fields, and boards to match how your team operates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) TM Thorben M. Salesforce Administrator > "Depending on how the system is set up (regarding permissions) it is quite difficult to close certain predefined tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7023968) Wren W. Office Administrator > "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) Jay G. SDE > "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) Parsa G. AI Data and Insight Analyst > "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666) MG Matt G. SOX Senior Analyst > "Additionally, poorly configured notifications can lead to email / notification overload." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) MC Mark C. Product Manager > "Jira is a great tool for managing and coordinating work streams across different teams, it is highly flexible and customisable but also out of the box it provides a great way to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6797356) DV Dario V. CTO > "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) NB Necko B. Software Engineer > "The customizable dashboards and robust integration with development tools like Bitbucket and Confluence make it ideal for tracking and managing Agile workflows." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6804146) LD Leo D. eMBEDDED SOFTWARE TESTER > "For simple tasks, it often feels like overkill, with too many fields, steps, and settings." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) DV Dario V. CTO > "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) SC Sam C. Talent Lead > "The interface can feel overwhelming and bloated, especially for new or non-technical users" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958) JK Jitae K. Sr.Devops > "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974) Wren W. Office Administrator > "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) Edafe E. Software Developer > "I like the fact that it helps my team and I to better manage our projects with customizable workflows that allows us to track progress and collaborate efficiently." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6773398) Wren W. Office Administrator > "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) BZ Brian Z. Technical Director > "Issue tracking and workflows allows for easy tracking, bug fixing and feature development, allowong for cross team collaboration, with clear reporting features to understand dev..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047) MG Matt G. SOX Senior Analyst > "Performance may degrade with very large projects, and it can be very time consuming to keep it updated." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) Navneet S. Digital Marketing Specialist > "The ability to track multiple projects in one place while maintaining complete visibility into tasks, deadlines, and team responsibilities has transformed how we work." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6769643) SB Solounge B. Technical Operations Manager > "Sometimes the errors I get or can be very glitchy causing me to have to refresh or that when I building out an automation, it's limited on how many rules I can put in one" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6784366) VR Verified Reviewer Managing Director > "The flexibility around workflows, issue types, and integrations is a big plus, especially when working with developers and multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) SS Shenella S. Business Development Team Leader > "Interface involves too many click paths which causes a lag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816) MS Mallory S. Clinical Operations Manager > "I love that you link or relate tickets, create different Kanban boards and customize the fields within them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094551) VR Victor R. Product Coach > "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162) MN Mihai N. Project Manager > "It is able to provide a good track of our records and customer complains, and it is a very good monitoring tool for all our cases." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6887291) AL Adele L. Designer > "Sometimes it feels overly complicated, and simple tasks end up taking more clicks than they should." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7028601) JK Jitae K. Sr.Devops > "No need to manually copy and paste Jira story link into Github PRs anymore. Plus, you can use different colors to organize stories, making it easy for each team member to spot..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974) Fohsoh D. Data analyst > "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270) Jiahao H. Deployment Strategist > "The structure of boards, epics, stories, and tasks makes it easy to understand project status at a glance and keeps teams aligned on priorities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073218) NB Necko B. Software Engineer > "It also tends to slow down with large datasets or when managing multiple boards, which affects efficiency." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6804146) Faiz A. Research Assistant > "It keeps everyone accountable and shows progress clearly. Once you learn the system, it is very powerful for tracking every little detail of your research work every day." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079315) TW Tabatha W. Nursing Manager > "The interface can feel cluttered and overwhelming, especially for new users." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7084018) BP Bri P. Sr. Efficiency Engineer > "It simplifies burn down reporting, allows users to manually enter and submit tickets and stories for sprints." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6866228) VR Verified Reviewer Software Engineer > "It's take so much ram to run if multiple tab of jira is running , which slows down personal computer." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6871598) VR Verified Reviewer Territory Account Exec > "It’s very easy to manage leads within the platform and if you’re collaborating with your sales team or even with other departments, it’s way easier and more flexible to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7058859) OB Olga B. Director of Sales > "Some parts take too many clicks, like when I want to change the view or find a specific sprint. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6823189) Garima V. Senior Manager- Corporate Training and Placement > "Jira is powerful tool and keeps everything organized , though it takes little time to get comfortable honestly , because of its complexity , but once set up , managing tasks ,..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7089393) MP Michal P. Software Engineer > "Some of the UI functions make it difficult to edit tickets." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6789648) VR Verified Reviewer Software Engineer I > "Jira simplifies tracking bugs, managing tasks, and collaborating with the team during agile development." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7108121) Danielle F. Graphic Production Artist > "It's a bit clunky interfacing with Outlook and if a team member has not been manually added, even if tagged in the work order, they will not be notified of activity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6312209) AA Ade A. developer > "Jira is a very useful tool for bug tracking and project management in varied projects like software application development." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7048946) BZ Brian Z. Technical Director > "There is a mobile app, but there are many limitations, and it used more for updates rather than working within the app." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047) MN Mihai N. Project Manager > "We can do team work and project collaboration very easily with JIRA, and the notifications to the e-mail box are coming very fast, so we are aware when a change is done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6887291) PU Philipp U. Lead Engineer > "The company was doing everything right 4 years ago. Since then, it has clearly pivoted in the completely wrong direction and has started to produce a very poor quality product." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062994) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) MR Manish R. Software Engineer > "The task tracking feature is something I love, making a list of sub-tasks in a task is awesome it helps break down and simplify task." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617) JH Jo H. Product Manager > "We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic?" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) PG Paul G. Software Specialist > "Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3498285) JH Jo H. Product Manager > "Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) CC Cindy C. Product Manager > "Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high level-..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231741) JH Jo H. Product Manager > "The integrations of shortcut with other commonly used software by product managers are lacking." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) JH Jo H. Product Manager > "The reporting function looks very comprehensive and powerful but we don't use it well enough." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) AG Amy G. Customer Support Manager > "Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we create..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) AG Amy G. Customer Support Manager > "I am only a user, but I know that our Engineering manager will be switching us to a different product soon for ticket management with the..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) MA Marco A. Project Manager > "See?Other than that, it would be awesome to be able to change the team shortcut url. When I've created my team account I didn't know that..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4248165) VR Verified Reviewer Software Engineer > "It's non-invasive product that can be used in many different development processing styles, we have used it from Scrum, to KanBan to..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3554844) JD John D. VP of Engineering > "There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways I..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188852) FH Fredrik H. CEO > "Nice diagrams and overviews." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) WA Wanja A. Product owner > "Moving stories between different Workflows is sometimes a bit annoying." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231275) SM Sam M. Web Developer > "The webhooks for external tool integrations is nice (i.e. Github) and it clearly lays out ticket history, commit/PR tracking, and ticket..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186883) TW Timothy W. Software Engineer > "Dependency tracking is essentially non-existent because there is no point in creating dependencies for a story if I can't then sort them..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186781) DW Doug W. Software Developer > "I like the ability to easily create projects, tickets, and sub-tasks and to easily create custom view and filter tickets." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186806) DD Dylan D. Senior Software Engineer > "Search is also not great which can make it hard to lookup tickets and can cause duplicates / confusion when people can't find the..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188710) KiV Kateřina V. Study Coordinator > "It also integrates with a lot of third-party tools, e.g. Slack, which works just fine and is helpful." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285) CYK Ching Yen K. Chief Technology Officer > "Charging fee : I have team member join and leave, empty seat is a waste of money." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4246794) PZ Paige Z. Product Manager > "I have found that the ability for me to create story templates for my team has improved the quality of the requirements for features,..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367) AG Amy G. Customer Support Manager > "Not user friendly for sorting or tagging for projects." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) AS Andrew S. Software Developer > "The API access allowed me to integrate Shortcut with my tooling to make tagging commits and code far simpler than ever before." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186833) SJ Sam J. Director > "Unless you work in Agile methodology day in and day out, it can be difficult to understand how to effectively organize tasks/stories into..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186896) TM Thomas M. Senior Software Engineer > "I like the Github feature that allows linking PRs to tickets and move them along the workflow at different states." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186845) EH Emma H. Product Manager / Data Analyst > "This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want notifications..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186953) RA Rafael A. Marketing Leader > "I like how easelly is to edit, tracking and manage your Projects anda tasks." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406) MS Mike S. President > "When you add tickets they sometimes "disappear" because you did not classify them correctly, e.g. wrong team, wrong workflow, wrong state..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186819) EB Erika B. Customer Success Team Lead > "I like how I can access my teams reports and see what is currently being worked on." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231003) SO Samantha O. Mobile Dev > "All of the agile terminology is flipped or thrown out in shortcut and it makes it so confusing. Why not stick to the commonly accepted..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187002) RA Rafael A. Marketing Leader > "We also manage our OKRs, so its very simple to connect those simple tasks to the strategic goals." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406) GR Gabriela R. Manager > "My team is not from the technology business so some features doesnt make sense to us." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231880) CJ Cristian J. CEO > "Its integration with GitHub and similar tools is best in class." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4236966) AL Antoinette L. Valuation assistant > "There is no invoicing or tracking time so this was a bit of a turn off for me if this feature is upgraded the overall experience would be..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2876338) SJ Sam J. Android Software Engineer > "Shortcut provides a clear and useful overview of the tasks in the project." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4230840) LaD Lee-ann D. Director of Business Systems > "The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3194557) FH Fredrik H. CEO > "It is extremely easy to use." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) VR Verified Reviewer Implementations Strategist > "Searching for specific tickets is really lacking - the filters aren't present in the product and are hard to remember." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038) FH Fredrik H. CEO > "Easy to get started with." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) AL Anthony L. Supervisor > "Sometimes, the UI glitches when commenting into a ticket and shows the markups instead." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187096) CK Caleb K. Software Engineer > "We are a small-medium sized software / digital marketing agency and this helps us plan out our biweekly sprints in a very effective and..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186815) ND Nick D. Chief Technology Officer > "The product does not have a great way to document individual requirements or acceptance cases." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884) RB Rimjhim B. Software Developer > "We have been using this tool since few months and can easily track and reporting project activities for specific projects and clients" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2819151) EI Eva I. Marketing > "Some of the features are cluttered in the interface, and it's not always easy to see which task is part of which work stream over time." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186775) PZ Paige Z. Product Manager > "I run 2 large scale applications and Shortcut has given my team the transparency it needs to operate at a high cadence." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367) MB Maddie B. SDK Engineer > "Sometimes it's hard to tell which filters you have applied, and therefore why a certain ticket is/isn't showing up." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186762) VR Verified Reviewer Implementations Strategist > "I like getting a holistic view of all the work our engineering teams are doing, and can easily zoom in on the work of just my team." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038) FA Fiona A. Account Executive > "There's no color coding system so can't differentiate between a hot priority and low priority" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186827) TL Thomas L. Developer > "The first major benefit we saw with Shortcut was the speed of interaction - instead of waiting for the interface to catch up, we could..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191775) VR Verified Reviewer Solutions Engineer > "sometimes tickets you create are lost in a void if not triaged correctly" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017) VR Verified Reviewer Marketing Executive > "I am genuinely impressed with this new application and the limitation of it being only audio pushes me to get out of my comfort zone and..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2883716) KK Kristiana K. Engineer > "The organization between stories, epics, workflows etc is confusing" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191229) KiV Kateřina V. Study Coordinator > "Shortcut is a project management tool which is very easy to use and is suitable for agile teams." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285) CT Carl T. graduate student > "interface can be somewhat confusing, specifically creating new workflows" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793) RC Russ C. Senior Engineer > "Also, searching and filtering is very robust." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234108) CG Camila G. Designer > "Naming conventions are awful in this software, epics, stories etc dont make sense" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187106) MR Manish R. Software Engineer > "It's super easy to use Shortcut features without going into much details as it's self reflective." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617) VR Verified Reviewer Full Stack Engineer > "Also don't like that there are no subtasks that expands to a whole ticket." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327046) Alan S. Product Manager > "The collaboration with team members and tracking of features or bugs makes it very valuable for our dev and product teams!" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3043972) VR Verified Reviewer Solutions Engineer > "Sometimes the auto-save fails and you lose work" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017) RJ Rachel J. Software Engineer > "It is very helpful to have my PRs and cards so closely linked and better help my team understand their progress as they make their way..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186839) EC Elizabeth C. Project Manager > "Sometimes it's hard to remember where less often used features are." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187139) IP Isak P. Developer > "Offers lots of customizability." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3984613) KD Kathryn D. Chief of Staff > "The reason we stopped using it was we didn't actually need all the features that it had." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186876) VR Verified Reviewer Operation Product Manajer > "I like the product; it's very user-friendly; I love the messages that appear when the platform is loading" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231772) VR Verified Reviewer Lead Engineer > "The burndown charts can be relatively hard to read." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186829) JO Jared O. VP of Engineering > "Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186799) KI Krishna I. sre > "The speed and loading time is quite slow." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186937) SF Sam F. Software Engineer > "The ability to create epics and cards at a basic level is good enough for most use cases." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186921) VR Verified Reviewer Business Intelligence Developer > "Mostly dates feels confusing, and currently it only changes the interface from a card when the task is due." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704) EN Emily N. Senior Product Manager > "The roadmap tool is extremely valuable for communicating progress and dependencies to the rest of my organization." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187124) LN Leo N. Software Engineer > "The mobile app experience wasn’t great when I first tried." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187713) ND Nick D. Chief Technology Officer > "We love the tool and leverage it for all of our product management and agile software delivery workflows." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884) Ezra S. Customer Support Engineer at Appointlet > "As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2448089) CT Carl T. graduate student > "Very helpful for planning what steps need to be taken, their relative priority and documenting progress/implementation in a research..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793) RC Reena C. Customer Experience > "Easy for requests to get lost, hard to follow requests" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187029) MS Matt S. CEO > "Shortcut lets me track my tasks across projects with ease - in fact that's a core piece of what they do." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186960) VR Verified Reviewer Business Intelligence Developer > "I believe it's missing a few features that you should expect from a project management software." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704) VR Verified Reviewer Founder > "It makes managing tasks so much easier" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3731108) PT Pierce T. Senior Software Engineer > "I don't know if this is just how we have it set up, or I am just not used to the interface yet." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2473470) [View Reviews](https://www.capterra.com/p/160498/Shortcut/reviews/) ## User interface 4.44 (15,309) [Shortcut](https://www.capterra.com/p/160498/Shortcut/) 4.60 (363) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Jira Top features 29/38 - Access Controls/Permissions - Activity Tracking - AI Copilot - API - Assignment Management - Calendar Management - Collaboration Tools - Commenting/Notes - Dashboard - Deadline Management - Dependency Tracking - Document Management - Drag & Drop - Email-to-Task Conversion - Gantt/Timeline View - Generative AI - Mobile Access - Prioritization - Project Planning - Project Templates - Project Tracking - Real-Time Notifications - Recurring Tasks - Reporting/Analytics - Resource Management - Search/Filter - Spreadsheet View - Sub-Task Management - Task Board View - Task Editing - Task Import - Task Progress Tracking - Task Scheduling - Task Tagging - Third-Party Integrations - Time Tracking - To-Do List - Workflow Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) Shortcut 28/38 - Access Controls/Permissions - Activity Tracking - AI Copilot - API - Assignment Management - Calendar Management - Collaboration Tools - Commenting/Notes - Dashboard - Deadline Management - Dependency Tracking - Document Management - Drag & Drop - Email-to-Task Conversion - Gantt/Timeline View - Generative AI - Mobile Access - Prioritization - Project Planning - Project Templates - Project Tracking - Real-Time Notifications - Recurring Tasks - Reporting/Analytics - Resource Management - Search/Filter - Spreadsheet View - Sub-Task Management - Task Board View - Task Editing - Task Import - Task Progress Tracking - Task Scheduling - Task Tagging - Third-Party Integrations - Time Tracking - To-Do List - Workflow Management [See all features](https://www.capterra.com/p/160498/Shortcut/#features) ### Recognition No recognitions have been awarded to Jira No recognitions have been awarded to Shortcut ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shortcut Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 Shortcut - By Shortcut - Located in United States - Founded in 2015 ## 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