--- title: "Compare Jira vs Productboard 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Jira and Productboard based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/19319-160651/JIRA-vs-productboard" page_type: "comparison" language: "en" --- # Jira vs Productboard Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraProductboard2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,475)](https://www.capterra.com/p/19319/JIRA/reviews/) [Productboard](https://www.capterra.com/p/160651/productboard/)[4.7 (154)](https://www.capterra.com/p/160651/productboard/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,475)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,475 reviews](#user-reviews) Positive 14,127 Neutral 1,128 Negative 220 [## Productboard](https://www.capterra.com/p/160651/productboard/)[4.7 (154)](https://www.capterra.com/p/160651/productboard/reviews/) Starting Price $25.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment Based on [154 reviews](#user-reviews) Positive 149 Neutral 3 Negative 2 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Celoxis 4.5 (558) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Zoho Sprints 4.5 (300) * * * Starting Price $12.00 Per User,Per Year Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Zoho Projects 4.5 (872) * * * Starting Price $4.00 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### Airtable 4.6 (2,243) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 11,925 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Commenting/Notes 4.6 Customizable Fields 4.6 Activity Dashboard 4.5 Collaboration Tools 4.4 Access Controls/Permissions 4.4 \--%Fit Not enough reviews Feature ratings Commenting/Notes \-- Customizable Fields 3.2 Activity Dashboard \-- Collaboration Tools 4.4 Access Controls/Permissions \-- User satisfaction User satisfaction 4.4 User reviews[15,475](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.7 User reviews[154](https://www.capterra.com/p/160651/productboard/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.7 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Product managers, product teams, and product organizations from startup to enterprise ## User reviews Pros & cons DR Dave R. Manager > "Its customizable workflows, issue tracking, dashboards, and collaboration features help development and IT teams stay organized while making it easy to monitor project status..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7183064) NY Nathan Y. Business Analyst > "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736) YA Yousef A. Systems Engineer > "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) BE Basel E. IT Manager > "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389) SL Sai L. Software Engineer > "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) AR Agnes R. Chief Executive Officer > "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) CR Carmine R. Software developer > "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) DC Deepak C. Mechanical design Engineer > "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) SB Shubam B. Software Developer > "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AS ANNPURNA S. Marketing Data Ops Manager > "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) AB Andrew B. Payroll Officer > "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851) IP Indra P. IT Manager > "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) AR Agnes R. Chief Executive Officer > "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) SL Sai L. Software Engineer > "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) AC Alexander C. It Manager > "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642) CR Carmine R. Software developer > "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) Liv P. Analyst > "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) Burri N. Business Analyst > "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) AS ANNPURNA S. Marketing Data Ops Manager > "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) DC Deepak C. Mechanical design Engineer > "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) IW Isla W. Senior Project Manager > "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) SM Sean M. Chief Editor at deBanked > "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292) EA Estrela A. Software AI Engineer > "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer DATA ENGINEER > "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) AC Akriti C. Technical Specialist > "The mobile app functionality is decent but not impressive, making complex tasks cumbersome on smartphones." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185896) YA Yousef A. Systems Engineer > "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) AD Arnold D. Senior excutive > "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411) AG Anna G. Channel Marketing Manager > "The downside of Jira is that it offers too many options, which tends to make setting up workflows difficult." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185435) Liv P. Analyst > "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) SL Sai L. Software Engineer > "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) SB Shubam B. Software Developer > "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though,..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) HV Hrithik V. Software Engineer - Trading Systems > "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215) SL Sai L. Software Engineer > "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) EA Estrela A. Software AI Engineer > "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) AS ANNPURNA S. Marketing Data Ops Manager > "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) Komal G. Process Associate > "One challenge I experienced was with email-based ticket creation and status tracking." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185270) SB Shubam B. Software Developer > "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) Syed S. Senior Consultant > "What I like most about Jira is its unparalleled flexibility in managing sprint backlogs and customizing agile boards." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179298) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) SK Spandan K. application developer > "Jira is a powerful project management and issue-tracking platform that offers excellent flexibility for managing software development and business projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179838) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) Vinit C. Trainee > "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) CR Carmine R. Software developer > "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) AY Aaron Y. Software Developer > "My only fault that I can find with Jira is probably the ticket searching system, through the search bar." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159857) Hadi B. Product Coordinator > "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) CR Carmine R. Software developer > "The learning curve is probably the main downside, particularly for people who are not used to project management tools or agile workflows." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) SB Shubam B. Software Developer > "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) DV Dario V. CTO > "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) AS Abhi S. Software devoloper > "issue tracking and user interface and ability to integrate with other tools and software further enhances its versatility." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6463188) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) Matisse D. Maketing Coördinator > "Jira also has a great overview off all your relevant sections." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7153444) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) TF Tiffany F. Threat Intelligence Analyst > "I’ve used other software/platforms, like planner and be far Jira has a better user friendly interface." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081462) Aniket K. Software Engineer > "The interface can feel a bit cluttered and confusing at first." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) ST Shirley T. Professional Development Lead > "It took a little time to learn, but once you understand the interface, it starts to make sense." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7071162) Hayden R. Graphic Designer > "The user interface was certainly a barriers to overcome. When first using this sight the ease of use was very hard to understand, and became a bit overwhelming." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7127803) Denis M. Recruiter > "I really rely on the integrations with Confluence and GitHub - it’s incredibly helpful to see code commits or doc pages linked directly to a ticket so I don't have to go..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) AH Ahmed H. Freelancer > "The number of software integrations is not extensive." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6784891) SA Samer A. Open source contribution > "Jira is good, but I had to leave it for Asana when my use case changed and found the latter is as useful and provides the integrations and features more suitable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111263) VR Verified Reviewer CTO > "The UI is outdated and not a lot of integrations with third party tools or via easy apps." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___5045884) MK Marwan K. Cloud admin > "The integration with other Atlassian tools (like Confluence and Bitbucket) is seamless, and automation rules save time on repetitive tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6826648) JL Jason L. software engineer > "some integration on the third-party software not working as expected" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6234303) PS Preeti S. Sr SDET > "Easy test management tool, can be integrated with different automation tools." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7129455) VR Verified Reviewer Director of Marketing > "We had some issues when trying to integrate it with AirTable, for example." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___5004078) AR Alex R. Project Managed > "Easy to use and would recommend them to everyone." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165965) VR Verified Reviewer Functional Analyst > "If a user is unfamiliar with tools like Jira, it can be slighlty difficult to learn." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7118856) Chitransh G. Consultant > "Initially u need to learn the operations but once its done its easy to use." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674) Matisse D. Maketing Coördinator > "It’s quite hard in the beginning to find the specific article you are looking for." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7153444) MI Merem I. student > "I like that it can make our work easier and able to devide it" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6551253) VR Verified Reviewer Software Engineer > "It’s not the easiest tool to pick up in the beginning." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143688) SH Saleem H. Project Development Officer > "Jira helps us create great softwares and in an easy way because Jira is easy to use." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6721186) OJ Oni J. Mobile App Developer > "Its a bit difficult to find your way around." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6472470) DL Drew L. SR SYS Admin > "It's been great - it's helped us reduce customer assistance times, and it also helps us keep track of our own progress internally, in a secure manner." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) GY Greg Y. Head of Customer Experience > "From a customer experience angle, the integration with our support platform, Zendesk, allows us to easily track issues and communicate them with customers." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6584596) AR Agnes R. Chief Executive Officer > "I think the 5 API request per second limitation is absurd." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) EO Elias O. Data Engineer > "Has basically everything, and gives you the ability to power things up even further by programming custom logics, both inside the tool and outside, by using its API." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6613759) JL Joe L. IT Administrator > "I do not like how long it takes the webpage to update." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) DL Drew L. SR SYS Admin > "Being able to support customers is our main focus, and JIRA helps us do that very efficiently." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) BZ Brian Z. Technical Director > "There is a mobile app, but there are many limitations, and it used more for updates rather than working within the app." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) Rachid K. Sales executive > "The workflow management because it helps to minimize risks and eliminating repetitive tasks." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___6329300) JH Jo H. Product Manager > "Integration with zapier is also close to being useless given that the only trigger is "new note" or "new feature", and anything..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___5085522) JH Jo H. Product Manager > "This allowed us to roll out the tool to the entire company without incurring excessive costs." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___5085522) JH Jo H. Product Manager > "It's funny that productboard owns satismeter but the satismeter integration is also not great." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___5085522) JH Jo H. Product Manager > "They really nailed it with 95% of the features in Notes, especially for individual feedback." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___5085522) JH Jo H. Product Manager > "What I hate about the feature hiearachy is that there's not flexibility once you have listed something as a "product"." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___5085522) NM Nitin M. Associate Product Manager > "The prioritization feature ensured that I focused on the most important features." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___6275658) JH Jo H. Product Manager > "Feature hierarchy is a difficult concept to grasp for new comers and gets messy." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___5085522) JO Jared O. VP of Engineering > "The best feature to call out is the flexibility and robust capabilities provided for being able to quantitatively prioritize the..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3862005) AC Alex C. Head of Engineering > "It is not always easy to see the dependencies and for that reason gets difficult buy in from engineering." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___6038616) JH Jo H. Product Manager > "Feedback management: we have found productboard's integration with intercom to be wonderful." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___5085522) VR Verified Reviewer Enterprise Support Engineer > "data.- Votes on product feedback populate as distinct notes Makes the already bad search even harder to use" [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4841445) Thomas B. Product lead > "Integration with other tools has been a great benefit." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___6152422) Rakesh R. Project Officer > "However, the integration with the Gitlab has been missing is a setback for my project." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4027333) JM Jessy M. IT Manager and Client Success Partner > "Productboard makes it simple for teams to review and plan improvements to their products in order to achieve the company's goals." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4758057) VR Verified Reviewer Enterprise Support Engineer > "Where to begin???- 3 different search boxes, no unified search." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4841445) JM Jessy M. IT Manager and Client Success Partner > "It is simple to enter ideas, notes, and plans into the system, allowing teams to grow and move forward rather than simply..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4758057) VR Verified Reviewer Enterprise Support Engineer > "The UI/views are overwhelming, and feel disorganized." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4841445) VR Verified Reviewer Product Manager > "Productboard is a very intuitive tool for our Product Management that allows us to track the features from the insights we gather..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3384145) MJ MIke J. QA Program Manager > "For example, if you have a public feature requests system and many customers have upvoted it, there does not appear to be a..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3423846) Rakesh R. Project Officer > "Productboard has a lot of built-in features (Objectives & Drivers) and is super simple to customize." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4027333) JB Jacob B. Content manager > "Lacking some of the features we are looking for." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3789874) JM Jessy M. IT Manager and Client Success Partner > "To begin, teams may just use the most important features of productboard, gradually incorporating more of it into their workflow." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4758057) VR Verified Reviewer CEO > "The timeline and forecasting tools are weak and inflexible, the UI is sufficiently complex as to be unusable by team members that..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___2932356) JM Jessy M. IT Manager and Client Success Partner > "It's not difficult to get ideas and backlogs into productboard, and seeing the development may be gratifying." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4758057) TP Thomas P. Head of Agile PMO > "On the downside of the product is the subscription model." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3767862) Rakesh R. Project Officer > "This software is really helpful in gathering insights and trend analyzing." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4027333) Richard S. Head of Product > "I can't therefore set any metrics around speed of development, and can't report back to the board on where resources are being..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___2443101) TP Thomas P. Head of Agile PMO > "For roadmapping and objectivation it is useful, while missing many useful features in the so called "pro" license." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3767862) MK Miki K. Business Operations Manager > "Unless you have your product team's engagement and agreement, the major part of the product would not get used" [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3013593) VR Verified Reviewer Product Manager > "The shareable roadmap is essential for the communication to other services (R&D, sales, support…) and the UI makes it easy to use..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3384145) TB Tess B. Business Operations > "The upvoting features can be difficult to use." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___2872420) Elyes C. Application security engineer > "One of the stuff that is attractive on productboard is the mix of colors, also the timeline for project management and the..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___2901796) JH Jo H. Product Manager > "Integration with zapier is also close to being useless given that the only trigger is "new note" or "new feature", and anything..." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___5085522) AO Alejandro O. Product Manager > "It's a very easy to use product while still providing very robust functionality" [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4189046) JH Jo H. Product Manager > "It's funny that productboard owns satismeter but the satismeter integration is also not great." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___5085522) DK Dennis K. Product Manager > "Easy integration into github/ jira etc and easy way to submit insights via email or chrome plugin." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3459592) Rakesh R. Project Officer > "However, the integration with the Gitlab has been missing is a setback for my project." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___4027333) VR Verified Reviewer Customer Success Manager > "We are using productboard to collaborate with our product team." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___3449191) AC Alex C. Head of Engineering > "It is not always easy to see the dependencies and for that reason gets difficult buy in from engineering." [See full review](https://www.capterra.com/p/160651/productboard/#Capterra___6038616) [View Reviews](https://www.capterra.com/p/160651/productboard/reviews/) ## User interface [Jira](https://www.capterra.com/p/19319/JIRA/) 4.45 (15,475) [Productboard](https://www.capterra.com/p/160651/productboard/) 4.66 (154) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Jira Top features 24/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) Productboard 22/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/160651/productboard/#features) ### Recognition Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports Productboard is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Productboard Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 Productboard - By Productboard - Located in United States - Founded in 2014 ## 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