# Compare Jira vs Backlog 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and Backlog based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-162032/JIRA-vs-Backlog

---

# Jira vs Backlog Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraBacklog2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.6 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,367 reviews](#user-reviews)

Positive

14,020

Neutral

1,128

Negative

219

[## Backlog](https://www.capterra.com/p/162032/Backlog/)[4.6 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [169 reviews](#user-reviews)

Positive

166

Neutral

1

Negative

2

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 36,581 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

Task Management

4.6

Multiple Projects

4.6

Project Planning/Scheduling

4.5

Commenting/Notes

4.6

Workflow Management

4.5

70%Fit

Not enough reviews

Feature ratings

Task Management

4.7

Multiple Projects

4.3

Project Planning/Scheduling

4.3

Commenting/Notes

\--

Workflow Management

4.2

User satisfaction

User satisfaction

4.4

User reviews[15,367](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.6

User reviews[169](https://www.capterra.com/p/162032/Backlog/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Software development, UX design, product management, marketing, and sales.

## User reviews

Pros & cons

Kevin P.

Products infrastructure Specialist

> "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

WH

William H.

Mobile Marketing Account Executive

> "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046)

NP

Neha P.

Application support analyst

> "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

SB

Shubam B.

Software Developer

> "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

RV

Rakhi V.

QA Lead

> "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022)

Hadi B.

Product Coordinator

> "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

JT

Jarvis T.

Support Coach

> "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

NP

Neha P.

Application support analyst

> "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

VR

Verified Reviewer

Software Developer

> "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286)

VR

Verified Reviewer

QA Engineer

> "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

AS

Adam S.

Head of Transformation Planning

> "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134)

VR

Verified Reviewer

Operations manager

> "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Sumedh V.

Software Engineer

> "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

VR

Verified Reviewer

Support engineer

> "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

JH

Jennifer H.

Managing Paralegal

> "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252)

IP

Ilya P.

SRE

> "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

VR

Verified Reviewer

DATA ENGINEER

> "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975)

Manoj H.

Senior Analyst

> "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Enguerran M.

Fullstack web developer

> "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

Denis M.

Recruiter

> "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

SB

Shubam B.

Software Developer

> "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

QA Engineer

> "Customer support mostly redirects you to documentation which isn't always helpful for specific issues."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

VR

Verified Reviewer

Operations manager

> "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

Aniket K.

Software Engineer

> "Also, performance can sometimes slow down when working on large projects, which can affect productivity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841)

VR

Verified Reviewer

Operations manager

> "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

SB

Shubam B.

Software Developer

> "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Debojyoti M.

Software Engineer

> "sometimes it takes forever to load a single page which is annoying when u just wanna check a task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Wren W.

Office Administrator

> "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

MG

Matt G.

SOX Senior Analyst

> "Additionally, poorly configured notifications can lead to email / notification overload."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

Prashant M.

Quality Assurance

> "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

VR

Verified Reviewer

Talent Aquisition Specialist

> "There are times I wish I had the ability to filter based on different things that are not options."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219)

DL

Drew L.

SR SYS Admin

> "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

Prashant M.

Quality Assurance

> "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

DV

Dario V.

CTO

> "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

VR

Verified Reviewer

Software Engineer

> "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "For simple tasks, it often feels like overkill, with too many fields, steps, and settings."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

Hadi B.

Product Coordinator

> "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SC

Sam C.

Talent Lead

> "The interface can feel overwhelming and bloated, especially for new or non-technical users"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958)

SB

Shubam B.

Software Developer

> "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Wren W.

Office Administrator

> "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Jay G.

SDE

> "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456)

Wren W.

Office Administrator

> "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Parsa G.

AI Data and Insight Analyst

> "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666)

Debojyoti M.

Software Engineer

> "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Enguerran M.

Fullstack web developer

> "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

IM

Inga M.

Sales Manager

> "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592)

KG

Kregg G.

Agile Team Lead

> "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222)

MG

Matt G.

SOX Senior Analyst

> "Performance may degrade with very large projects, and it can be very time consuming to keep it updated."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

BA

Beth A.

Copywriter and marketing consultant

> "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954)

SS

Shenella S.

Business Development Team Leader

> "Interface involves too many click paths which causes a lag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816)

DV

Dario V.

CTO

> "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

Chitransh G.

Consultant

> "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674)

Enguerran M.

Fullstack web developer

> "The best aspect of the software for developers exists in its ability to work together with Git and our CI/CD pipelines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

Sachin K.

Project Coordinator or Software Project Associate

> "Reporting is useful, but customizing dashboards sometimes feels more complicated than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148713)

VR

Verified Reviewer

Software Engineer

> "The ability to assign tasks, monitor progress, and maintain visibility across projects makes day to day coordination much easier."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136212)

VR

Victor R.

Product Coach

> "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162)

JK

Jitae K.

Sr.Devops

> "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Fohsoh D.

Data analyst

> "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

CP

Chaitanya P.

Sales team

> "Project and team collaboration are seamless with centralized task tracking, real-time updates, comments, and notifications that keep everyone..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7066420)

PL

Phong L.

CEO

> "At the same time, it isn’t the flashiest tool on the market — some users feel the interface looks a bit dated, and advanced reporting or..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410)

SA

Segun A.

Project Manager

> "I liked the accessibility to project tools that enabled me to generate project outcomes for my group in a easy file format that could be shared."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075438)

SO

Sola O.

Account support office and customer service representative

> "Limited customization – Workflows, fields, and views aren’t as flexible for complex projects."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942)

SO

Sola O.

Account support office and customer service representative

> "Backlog is a solid and dependable solution for managing projects and teamwork, but there is room for improvement in performance, flexibility, and..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942)

AJ

Ann J.

Backend Developer

> "Occasionally, I experience login issues on the mobile app, where I’m unable to sign in."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7064218)

SK

Sweety K.

Developer

> "The interface is clean and intuitive, making it simple to track tasks, manage deadlines, and collaborate with team members."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075837)

SO

Sola O.

Account support office and customer service representative

> "Outdated interface – The UI feels less modern compared to tools like Jira, ClickUp, or Asana."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942)

EB

Eldho B.

Digital marketer

> "It’s a robust, stable platform that specifically caters to development teams who want to keep their code and their tasks under one roof."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075454)

ADW

April D W.

Administration

> "less features available than that of other free software operations, which will be my only downfall theres too much competition today to not even on..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6656755)

SK

Sweety K.

Developer

> "It is especially useful for teams that want a simple, no-overcomplicated system for managing tasks, issues, and files."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075837)

VR

Verified Reviewer

Mobile Developer

> "Also when reviewing the entire request, the lack of capability to see the number of changed code lines is a little bit disappointed."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6685249)

SL

Saul L.

Co-Chief Executive Officer

> "It makes sure that both the frontend and backend developers do not bug me about SOPs, since everything is simply available in one location."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7070391)

IM

Iman M.

Founder

> "The interface can feel a bit dated compared to other modern project management tools."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508347)

CP

Chaitanya P.

Sales team

> "The platform has a very low learning curve due to its clean and intuitive interface, allowing teams to get started quickly."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7066420)

SP

Scott P.

Creative Director

> "I wish it were much more customizable so it could be more readily adapted for the various types of work within the companies I use it with, but it's..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4940572)

IM

Iman M.

Founder

> "Its user-friendly interface and customizable workflows also make it adaptable for various team needs, from simple task tracking to more complex..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508347)

SK

Stella K.

Information technologist

> "It restricts storage for files with large sizes and it's always too long for larger projects making tasks become lost."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4953343)

PL

Phong L.

CEO

> "Its strengths are simplicity, integrated collaboration features, and good support for Agile workflows."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410)

BP

Brian P.

Software Developer

> "I don't like that we are limited by 1 attachment per ticket, that's not feasible even at its lowest tier option"

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4872654)

SS

SONU S.

COMPUTER TEACHER

> "It helps keep work organized, deadlines clear, and communication transparent."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075417)

Bishal D.

Backend Developer

> "The length of task lists can become overwhelming, potentially causing tasks to be misplaced or overlooked."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___5071956)

SA

Segun A.

Project Manager

> "It was a learning experience, where I got to become familiar with project tools that are valuable for supporting the development of project..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075438)

HL

Hanh L.

Comtor

> "Comment box is quite small, sometimes it's hard to edit long comments"

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4899537)

EB

Eldho B.

Digital marketer

> "love that it integrates Git/SVN repositories directly with task management."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075454)

DRC

Dilli Raj C.

Developer

> "the least liked feature about backlog for me is that, sometimes i find difficult ot find certain features."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4878444)

SL

Saul L.

Co-Chief Executive Officer

> "We've used Backlog with moderate success up until we had many times more users, well this has done that same as of today but now I don't have to..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7070391)

PK

Prasanna K.

Software Enggineering

> "To many attachment not possible like image"

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6529627)

PL

Phong L.

CEO

> "Backlog by Nulab is a project management and development collaboration tool that feels straightforward and practical."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410)

KR

Kartik R.

CEO

> "UI is not as responsive as it should be."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4953770)

MS

Manuj S.

Student

> "With its clear timetables and progress reports, it facilitates work management, project tracking, and collaboration."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508112)

VR

Verified Reviewer

UX/UI Designer

> "Doesn't have a great text editor on the issues"

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___2252393)

AMP

Allan Mark P.

Sr. ISG Engineer

> "Backlog is useful and it can really help to simplify the process within the organization and can monitor the task which is very essential in the..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6511357)

CG

Chiara G.

employee

> "It is not always easy to understand where you are."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___2430728)

[View Reviews](https://www.capterra.com/p/162032/Backlog/reviews/)

## User interface

4.45 (15,367)

[Backlog](https://www.capterra.com/p/162032/Backlog/)

4.56 (169)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Jira

Top features

38/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

Backlog

35/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/162032/Backlog/#features)

### Recognition

No recognitions have been awarded to Jira

Backlog is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Backlog

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

Backlog

-   By Nulab
-   Located in Japan
-   Founded in 2004

## Popular Comparisons

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,242)](https://www.capterra.com/p/169607/Clockify/reviews/)

$7.91/month

Price

$4.99/month

4.4

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/19319-169607/JIRA-vs-Clockify)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,242)](https://www.capterra.com/p/169607/Clockify/reviews/)

$35/month

Price

$4.99/month

4.4

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/162032-169607/Backlog-vs-Clockify)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$7.91/month

Price

$10.99/month

4.4

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/19319-184581/JIRA-vs-Asana-PM)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$35/month

Price

$10.99/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/162032-184581/Backlog-vs-Asana-PM)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

$7.91/month

Price

$9/month

4.4

Features

4.5

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/19319-147657/JIRA-vs-monday-com)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

$35/month

Price

$9/month

4.4

Features

4.5

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-162032/monday-com-vs-Backlog)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/)

$7.91/month

Price

$5/month

4.4

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/)

$35/month

Price

$5/month

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/162032-211559/Backlog-vs-Trello)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,583)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$35/month

Price

$10/month

4.4

Features

4.6

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/158833-162032/ClickUp-vs-Backlog)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,583)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.6

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/)

$35/month

Price

$10/month

4.4

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-162032/Wrike-vs-Backlog)