--- title: "Compare Jira vs Backlog 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Jira and Backlog based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/19319-162032/JIRA-vs-Backlog" page_type: "comparison" language: "en" --- # Jira vs Backlog Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraBacklog2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) [Backlog](https://www.capterra.com/p/162032/Backlog/)[4.6 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,489 reviews](#user-reviews) Positive 14,141 Neutral 1,128 Negative 220 [## Backlog](https://www.capterra.com/p/162032/Backlog/)[4.6 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) Starting Price $35.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [169 reviews](#user-reviews) Positive 166 Neutral 1 Negative 2 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Todoist 4.6 (2,663) * * * Starting Price $4.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### Nifty 4.6 (440) * * * Starting Price $79.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Airtable 4.6 (2,244) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Confluence 4.5 (3,720) * * * Starting Price $5.42 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 12,106 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Commenting/Notes 4.6 Customizable Fields 4.6 Activity Dashboard 4.5 Collaboration Tools 4.4 Access Controls/Permissions 4.4 61%Fit Not enough reviews Feature ratings Commenting/Notes \-- Customizable Fields 4.5 Activity Dashboard \-- Collaboration Tools 4.4 Access Controls/Permissions 4.3 User satisfaction User satisfaction 4.4 User reviews[15,489](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.6 User reviews[169](https://www.capterra.com/p/162032/Backlog/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Software development, UX design, product management, marketing, and sales. ## User reviews Pros & cons DR Dave R. Manager > "Its customizable workflows, issue tracking, dashboards, and collaboration features help development and IT teams stay organized while making it easy to monitor project status and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7183064) NY Nathan Y. Business Analyst > "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736) YA Yousef A. Systems Engineer > "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) BE Basel E. IT Manager > "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389) SL Sai L. Software Engineer > "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) AR Agnes R. Chief Executive Officer > "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt),..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) CR Carmine R. Software developer > "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) DC Deepak C. Mechanical design Engineer > "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) SB Shubam B. Software Developer > "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AS ANNPURNA S. Marketing Data Ops Manager > "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) AB Andrew B. Payroll Officer > "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851) IP Indra P. IT Manager > "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634) SL Sai L. Software Engineer > "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) AR Agnes R. Chief Executive Officer > "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) CR Carmine R. Software developer > "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AC Alexander C. It Manager > "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642) Burri N. Business Analyst > "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601) Liv P. Analyst > "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) AS ANNPURNA S. Marketing Data Ops Manager > "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) IW Isla W. Senior Project Manager > "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) DC Deepak C. Mechanical design Engineer > "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) EA Estrela A. Software AI Engineer > "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) SM Sean M. Chief Editor at deBanked > "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) YA Yousef A. Systems Engineer > "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) VR Verified Reviewer DATA ENGINEER > "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) AC Akriti C. Technical Specialist > "The mobile app functionality is decent but not impressive, making complex tasks cumbersome on smartphones." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185896) AD Arnold D. Senior excutive > "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) Liv P. Analyst > "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) AG Anna G. Channel Marketing Manager > "The downside of Jira is that it offers too many options, which tends to make setting up workflows difficult." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185435) SB Shubam B. Software Developer > "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) SL Sai L. Software Engineer > "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) SL Sai L. Software Engineer > "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) HV Hrithik V. Software Engineer - Trading Systems > "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215) SB Shubam B. Software Developer > "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) EA Estrela A. Software AI Engineer > "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) Syed S. Senior Consultant > "What I like most about Jira is its unparalleled flexibility in managing sprint backlogs and customizing agile boards." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179298) AS ANNPURNA S. Marketing Data Ops Manager > "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) SK Spandan K. application developer > "Jira is a powerful project management and issue-tracking platform that offers excellent flexibility for managing software development and business projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179838) Komal G. Process Associate > "One challenge I experienced was with email-based ticket creation and status tracking." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185270) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) Vinit C. Trainee > "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) CR Carmine R. Software developer > "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) Hadi B. Product Coordinator > "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) SB Shubam B. Software Developer > "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AY Aaron Y. Software Developer > "My only fault that I can find with Jira is probably the ticket searching system, through the search bar." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159857) Enguerran M. Fullstack web developer > "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) CR Carmine R. Software developer > "The learning curve is probably the main downside, particularly for people who are not used to project management tools or agile workflows." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) KG Kregg G. Agile Team Lead > "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222) DV Dario V. CTO > "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) BA Beth A. Copywriter and marketing consultant > "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) Matisse D. Maketing Coördinator > "Jira also has a great overview off all your relevant sections." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7153444) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) TF Tiffany F. Threat Intelligence Analyst > "I’ve used other software/platforms, like planner and be far Jira has a better user friendly interface." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081462) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) ST Shirley T. Professional Development Lead > "It took a little time to learn, but once you understand the interface, it starts to make sense." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7071162) Aniket K. Software Engineer > "The interface can feel a bit cluttered and confusing at first." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) SKT Song Kean T. NOC SOC Manager > "Jira also allows API interface with other ITSM tools which is a plus." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6875104) Hayden R. Graphic Designer > "The user interface was certainly a barriers to overcome. When first using this sight the ease of use was very hard to understand, and became a bit overwhelming." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7127803) Denis M. Recruiter > "I really rely on the integrations with Confluence and GitHub - it’s incredibly helpful to see code commits or doc pages linked directly to a ticket so I don't have to go digging..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) AH Ahmed H. Freelancer > "The number of software integrations is not extensive." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6784891) MK Marwan K. Cloud admin > "The integration with other Atlassian tools (like Confluence and Bitbucket) is seamless, and automation rules save time on repetitive tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6826648) VR Verified Reviewer CTO > "The UI is outdated and not a lot of integrations with third party tools or via easy apps." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___5045884) SA Samer A. Open source contribution > "Jira is good, but I had to leave it for Asana when my use case changed and found the latter is as useful and provides the integrations and features more suitable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111263) JL Jason L. software engineer > "some integration on the third-party software not working as expected" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6234303) PS Preeti S. Sr SDET > "Easy test management tool, can be integrated with different automation tools." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7129455) AG Arkangshu G. Owner > "The least i like about jira is having limited number of software integration" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6237194) AR Alex R. Project Managed > "Easy to use and would recommend them to everyone." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165965) VR Verified Reviewer Functional Analyst > "If a user is unfamiliar with tools like Jira, it can be slighlty difficult to learn." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7118856) Chitransh G. Consultant > "Initially u need to learn the operations but once its done its easy to use." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674) Matisse D. Maketing Coördinator > "It’s quite hard in the beginning to find the specific article you are looking for." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7153444) MI Merem I. student > "I like that it can make our work easier and able to devide it" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6551253) VR Verified Reviewer Software Engineer > "It’s not the easiest tool to pick up in the beginning." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143688) SH Saleem H. Project Development Officer > "Jira helps us create great softwares and in an easy way because Jira is easy to use." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6721186) RD Raven D. Deactivations Specialist > "I disliked that sometimes the functions weren’t always easy to use at certain times." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6763096) DL Drew L. SR SYS Admin > "It's been great - it's helped us reduce customer assistance times, and it also helps us keep track of our own progress internally, in a secure manner." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) GY Greg Y. Head of Customer Experience > "From a customer experience angle, the integration with our support platform, Zendesk, allows us to easily track issues and communicate them with customers." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6584596) AR Agnes R. Chief Executive Officer > "I think the 5 API request per second limitation is absurd." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) EO Elias O. Data Engineer > "Has basically everything, and gives you the ability to power things up even further by programming custom logics, both inside the tool and outside, by using its API." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6613759) BZ Brian Z. Technical Director > "There is a mobile app, but there are many limitations, and it used more for updates rather than working within the app." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047) DL Drew L. SR SYS Admin > "Being able to support customers is our main focus, and JIRA helps us do that very efficiently." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) LM Laure M. Director of Product > "The hierarchy, while flexible, can be daunting and too complex for smaller enterprise clients/startup." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6844052) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) CP Chaitanya P. Sales team > "Project and team collaboration are seamless with centralized task tracking, real-time updates, comments, and notifications that keep everyone aligned." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7066420) PL Phong L. CEO > "At the same time, it isn’t the flashiest tool on the market — some users feel the interface looks a bit dated, and advanced reporting or..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410) SA Segun A. Project Manager > "I liked the accessibility to project tools that enabled me to generate project outcomes for my group in a easy file format that could be shared." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075438) SO Sola O. Account support office and customer service representative > "Limited customization – Workflows, fields, and views aren’t as flexible for complex projects." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942) SO Sola O. Account support office and customer service representative > "Backlog is a solid and dependable solution for managing projects and teamwork, but there is room for improvement in performance, flexibility, and..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942) ADW April D W. Administration > "less features available than that of other free software operations, which will be my only downfall theres too much competition today to not even on..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6656755) IM Iman M. Founder > "Its user-friendly interface and customizable workflows also make it adaptable for various team needs, from simple task tracking to more complex..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508347) AJ Ann J. Backend Developer > "Occasionally, I experience login issues on the mobile app, where I’m unable to sign in." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7064218) SK Sweety K. Developer > "The interface is clean and intuitive, making it simple to track tasks, manage deadlines, and collaborate with team members." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075837) SO Sola O. Account support office and customer service representative > "Outdated interface – The UI feels less modern compared to tools like Jira, ClickUp, or Asana." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942) EB Eldho B. Digital marketer > "It’s a robust, stable platform that specifically caters to development teams who want to keep their code and their tasks under one roof." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075454) VR Verified Reviewer Mobile Developer > "Also when reviewing the entire request, the lack of capability to see the number of changed code lines is a little bit disappointed." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6685249) MS Manuj S. Student > "With its clear timetables and progress reports, it facilitates work management, project tracking, and collaboration." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508112) IM Iman M. Founder > "The interface can feel a bit dated compared to other modern project management tools." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508347) AMP Allan Mark P. Sr. ISG Engineer > "Backlog is useful and it can really help to simplify the process within the organization and can monitor the task which is very essential in the..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6511357) Bishal D. Backend Developer > "The length of task lists can become overwhelming, potentially causing tasks to be misplaced or overlooked." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___5071956) SK Sweety K. Developer > "It is especially useful for teams that want a simple, no-overcomplicated system for managing tasks, issues, and files." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075837) PK Prasanna K. Software Enggineering > "To many attachment not possible like image" [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6529627) SL Saul L. Co-Chief Executive Officer > "It makes sure that both the frontend and backend developers do not bug me about SOPs, since everything is simply available in one location." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7070391) SP Scott P. Creative Director > "I wish it were much more customizable so it could be more readily adapted for the various types of work within the companies I use it with, but it's..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4940572) JL Joseph L. Web Development > "The most I like about Backlog is - I can check each issuse's status, assignee, plan time and actual time in real time." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508542) SK Stella K. Information technologist > "It restricts storage for files with large sizes and it's always too long for larger projects making tasks become lost." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4953343) CP Chaitanya P. Sales team > "The platform has a very low learning curve due to its clean and intuitive interface, allowing teams to get started quickly." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7066420) BP Brian P. Software Developer > "I don't like that we are limited by 1 attachment per ticket, that's not feasible even at its lowest tier option" [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4872654) PL Phong L. CEO > "Its strengths are simplicity, integrated collaboration features, and good support for Agile workflows." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410) HL Hanh L. Comtor > "Comment box is quite small, sometimes it's hard to edit long comments" [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4899537) AL Abby L. Manager > "I love backlog - it provides a single location for me to gather all my tasks, thoughts, files, and more. " [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508032) DRC Dilli Raj C. Developer > "the least liked feature about backlog for me is that, sometimes i find difficult ot find certain features." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4878444) SS SONU S. COMPUTER TEACHER > "It helps keep work organized, deadlines clear, and communication transparent." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075417) KR Kartik R. CEO > "UI is not as responsive as it should be." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4953770) SA Segun A. Project Manager > "It was a learning experience, where I got to become familiar with project tools that are valuable for supporting the development of project..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075438) CG Chiara G. employee > "It is not always easy to understand where you are." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___2430728) EB Eldho B. Digital marketer > "love that it integrates Git/SVN repositories directly with task management." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075454) PL Phong L. CEO > "At the same time, it isn’t the flashiest tool on the market — some users feel the interface looks a bit dated, and advanced reporting or..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410) SL Saul L. Co-Chief Executive Officer > "We've used Backlog with moderate success up until we had many times more users, well this has done that same as of today but now I don't have to..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7070391) SO Sola O. Account support office and customer service representative > "Outdated interface – The UI feels less modern compared to tools like Jira, ClickUp, or Asana." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942) PL Phong L. CEO > "Backlog by Nulab is a project management and development collaboration tool that feels straightforward and practical." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410) CG Chiara G. employee > "It is not always easy to understand where you are." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___2430728) [View Reviews](https://www.capterra.com/p/162032/Backlog/reviews/) ## User interface [Jira](https://www.capterra.com/p/19319/JIRA/) 4.45 (15,489) [Backlog](https://www.capterra.com/p/162032/Backlog/) 4.56 (169) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Jira 24/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) Backlog Top features 25/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/162032/Backlog/#features) ### Recognition Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports Backlog is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Backlog Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 Backlog - By Nulab - Located in Japan - Founded in 2004 ## Popular Comparisons [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/) $7.91/month Price $4.99/month 4.4 Features 4.6 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/19319-169607/JIRA-vs-Clockify) [Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/) $35/month Price $4.99/month 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162032-169607/Backlog-vs-Clockify) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $7.91/month Price $10.99/month 4.4 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/19319-184581/JIRA-vs-Asana-PM) [Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $35/month Price $10.99/month 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/162032-184581/Backlog-vs-Asana-PM) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $7.91/month Price $9/month 4.4 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-147657/JIRA-vs-monday-com) [Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $35/month Price $9/month 4.4 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-162032/monday-com-vs-Backlog) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $7.91/month Price $5/month 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello) [Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $35/month Price $5/month 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162032-211559/Backlog-vs-Trello) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $7.91/month Price $10/month 4.4 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike) [Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/) $35/month Price $10/month 4.4 Features 4.6 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/158833-162032/ClickUp-vs-Backlog) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/) $7.91/month Price $10/month 4.4 Features 4.6 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp) [Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $35/month Price $10/month 4.4 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-162032/Wrike-vs-Backlog)