# Compare Jira vs Supermetrics 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and Supermetrics based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-162846/JIRA-vs-Supermetrics

---

# Jira vs Supermetrics Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraSupermetrics2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,365)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Supermetrics](https://www.capterra.com/p/162846/Supermetrics/)[4.4 (109)](https://www.capterra.com/p/162846/Supermetrics/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,365)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,365 reviews](#user-reviews)

Positive

14,018

Neutral

1,128

Negative

219

[## Supermetrics](https://www.capterra.com/p/162846/Supermetrics/)[4.4 (109)](https://www.capterra.com/p/162846/Supermetrics/reviews/)

Starting Price

$29.00/month

Value-for-Money

3.8

Functionality

4.3

Ease of Use

4.1

Customer Service

3.8

Reviews Sentiment

Based on [109 reviews](#user-reviews)

Positive

96

Neutral

6

Negative

7

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,492 reviews from dashboard software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Real-Time Data

4.2

Workflow Management

4.5

Multiple Data Sources

NA

Customizable Reports

4.4

Reporting/Analytics

4.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Real-Time Data

\--

Workflow Management

NA

Multiple Data Sources

4.8

Customizable Reports

\--

Reporting/Analytics

4.4

User satisfaction

User satisfaction

4.4

User reviews[15,365](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.4

User reviews[109](https://www.capterra.com/p/162846/Supermetrics/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

3.8

Customer support

3.8

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Digital marketing agencies, e-commerce, publishers, startups, any company or organization looking to get a better understanding of their marketing data.

## User reviews

Pros & cons

Kevin P.

Products infrastructure Specialist

> "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

WH

William H.

Mobile Marketing Account Executive

> "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046)

NP

Neha P.

Application support analyst

> "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

SB

Shubam B.

Software Developer

> "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

RV

Rakhi V.

QA Lead

> "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022)

Hadi B.

Product Coordinator

> "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

JT

Jarvis T.

Support Coach

> "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

NP

Neha P.

Application support analyst

> "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

VR

Verified Reviewer

Software Developer

> "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286)

VR

Verified Reviewer

QA Engineer

> "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

AS

Adam S.

Head of Transformation Planning

> "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134)

VR

Verified Reviewer

Operations manager

> "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Sumedh V.

Software Engineer

> "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

VR

Verified Reviewer

Support engineer

> "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

JH

Jennifer H.

Managing Paralegal

> "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252)

IP

Ilya P.

SRE

> "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

VR

Verified Reviewer

DATA ENGINEER

> "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975)

Manoj H.

Senior Analyst

> "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Enguerran M.

Fullstack web developer

> "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

Denis M.

Recruiter

> "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

SB

Shubam B.

Software Developer

> "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

QA Engineer

> "Customer support mostly redirects you to documentation which isn't always helpful for specific issues."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

VR

Verified Reviewer

Operations manager

> "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

Aniket K.

Software Engineer

> "Also, performance can sometimes slow down when working on large projects, which can affect productivity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841)

VR

Verified Reviewer

Operations manager

> "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

SB

Shubam B.

Software Developer

> "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Debojyoti M.

Software Engineer

> "sometimes it takes forever to load a single page which is annoying when u just wanna check a task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Wren W.

Office Administrator

> "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

MG

Matt G.

SOX Senior Analyst

> "Additionally, poorly configured notifications can lead to email / notification overload."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

Prashant M.

Quality Assurance

> "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

VR

Verified Reviewer

Talent Aquisition Specialist

> "There are times I wish I had the ability to filter based on different things that are not options."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219)

DL

Drew L.

SR SYS Admin

> "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

Prashant M.

Quality Assurance

> "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

DV

Dario V.

CTO

> "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

VR

Verified Reviewer

Software Engineer

> "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "For simple tasks, it often feels like overkill, with too many fields, steps, and settings."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

Hadi B.

Product Coordinator

> "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SC

Sam C.

Talent Lead

> "The interface can feel overwhelming and bloated, especially for new or non-technical users"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958)

SB

Shubam B.

Software Developer

> "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Wren W.

Office Administrator

> "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Jay G.

SDE

> "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456)

Wren W.

Office Administrator

> "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Parsa G.

AI Data and Insight Analyst

> "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666)

Debojyoti M.

Software Engineer

> "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Enguerran M.

Fullstack web developer

> "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

IM

Inga M.

Sales Manager

> "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592)

KG

Kregg G.

Agile Team Lead

> "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222)

MG

Matt G.

SOX Senior Analyst

> "Performance may degrade with very large projects, and it can be very time consuming to keep it updated."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

BA

Beth A.

Copywriter and marketing consultant

> "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954)

SS

Shenella S.

Business Development Team Leader

> "Interface involves too many click paths which causes a lag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816)

DV

Dario V.

CTO

> "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

Chitransh G.

Consultant

> "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674)

Enguerran M.

Fullstack web developer

> "The best aspect of the software for developers exists in its ability to work together with Git and our CI/CD pipelines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

Sachin K.

Project Coordinator or Software Project Associate

> "Reporting is useful, but customizing dashboards sometimes feels more complicated than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148713)

VR

Verified Reviewer

Software Engineer

> "The ability to assign tasks, monitor progress, and maintain visibility across projects makes day to day coordination much easier."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136212)

VR

Victor R.

Product Coach

> "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162)

JK

Jitae K.

Sr.Devops

> "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Fohsoh D.

Data analyst

> "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

PT

Paul T.

Traffic Manager

> "It connects seamlessly with most major marketing platforms (Google Ads, Meta, LinkedIn, TikTok, etc.) and pulls data directly into tools..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___7020105)

AJ

Andi J.

Web and Mobile Analytics Specialist

> "However, one thing I didn’t like was that authentication often has to be done multiple times, which can interrupt workflows and slow down..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___7022122)

AJ

Andi J.

Web and Mobile Analytics Specialist

> "It connects multiple marketing and analytics platforms seamlessly and allows users to automate reporting workflows that would otherwise take..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___7022122)

Marina C.

President

> "What I did not like so much, would be the cost of the tool. While I understand that it provides significant value and saves me a lot of time..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4914788)

PT

Paul T.

Traffic Manager

> "The flexibility to customize queries and schedule automatic updates makes it ideal for ongoing campaign tracking and performance analysis."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___7020105)

MH

Martin H.

Head of Ecommerce

> "The pricing can be a bit steep for smaller businesses, and there's a learning curve when setting up more complex data queries."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___5079033)

AJ

Andi J.

Web and Mobile Analytics Specialist

> "The interface is intuitive, and the flexibility to use it with Google Sheets, Looker Studio, and BigQuery makes it a powerful tool for us."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___7022122)

MH

Martin H.

Head of Ecommerce

> "Additionally, occasional connectivity issues can be frustrating, but these are rare"

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___5079033)

AJ

Andi J.

Web and Mobile Analytics Specialist

> "What I liked most about Supermetrics was how it simplifies complex data integration."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___7022122)

SS

Stephanie S.

Digital Director

> "Sometimes the data might not pull through and I find it really hard to troubleshoot - customer service is an old fashioned enquiry on the..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3763857)

CA

Chris A.

SVP Growth and Insight

> "It connects to all of our key data sources and makes report generation easy."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___7020831)

Andrea S.

Digital Advertising Team Leader

> "The Data Studio connector can get slow when connected to multiple ad accounts at once."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3613180)

Mayerly G.

bachelor

> "The ability to connect all my data sources on the same platform and use it to generate custom reports has been a real boon to my day-to-day..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4816099)

AW

Amity W.

Media Coordinator

> "As a media coordinator I feel as though I don't use the software to it's full potential and is unable to provide proper feedback for cons."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3539508)

MW

Marina W.

Paid Media Lead

> "The overall experience is positive though the relation cost/value may be better, as there are other platforms which offer similar service..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___6545800)

CB

Christian B.

Growth consultant

> "The increase came out of nowhere and it makes it difficult for individual/freelancer usage"

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3536399)

DK

Daniel K.

Associate Media Director

> "The data aggregation and integrations are unmatched."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___6456469)

UK

Udi K.

Demand Gen

> "There has been an issue with the HubSpot connector for more than 4 weeks (still not resolved)."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3700703)

SP

Siim P.

CMO

> "I really like how they have a lot of options to pull in data from and I can create a powerful dashboard right in google sheets."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4827813)

AS

Alexandre S.

Owner

> "You can't compare the prices, Supermetrics is really hard to afford, specially living outside US."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4604599)

Marina C.

President

> "This tool has greatly simplified my marketing analytics by centralizing data from different platforms in one place."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4914788)

Dr David S.

Director

> "Customer service - when I approached with a problem, no energy to solve it \[Sensitive Content \]and just pushing the problem around, refusing..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3358228)

CC

Chris C.

SEO Specialist

> "The best things about Supermetrics is the simple connection to Looker Studios and Google Sheets."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4805797)

Chhaya S.

Marketing Manager

> "Supermetrics is quite expensive in comparison with other tool available in the market."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3840759)

AE

Alaa E.

Technical Outsourcing Specialist

> "Supermetrics has enabled us to easily set up and create comprehensive dashboards that include aggregated and combined data from many..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3591926)

VR

Verified Reviewer

Growth Marketing Manager

> "Also a bit costly."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3536073)

MC

Marah C.

Marketing and Social Media

> "We have a more complete picture of the outcomes and have incorporated them directly into our marketing goals and plans thanks to..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4459275)

UK

Udi K.

Demand Gen

> "A great deal of frustration"

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3700703)

Marlyn G.

Marketing Operations Manager

> "It is a tool that saves time and takes advantage of the data from Facebook ads, Instagram, LinkedIn, Tik Tok among others, I like that it..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4544565)

UK

Udi K.

Demand Gen

> "It is such a huge disappointment and frustration. "

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3700703)

Henri H.

Web designer

> "You directly import the data and it provides you with the best analysis tools"

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___5034627)

Maximilian E.

Founder

> "The reliability of the Google Sheets integration is quite bad."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___2999102)

KR

Kelly R.

Data Analyst

> "The functionality makes it easy to pull into data directly from our platforms with great level of detail that makes reporting and marketing..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3535919)

GZ

Gabriel Z.

Performance Marketing Manager

> "Terrible."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3542880)

MH

Martin H.

Head of Ecommerce

> "It's incredibly versatile, simplifying the data collection and reporting process."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___5079033)

SP

Santosh P.

Head of Search Marketing

> "Connectors break way too often than we'd like."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3359285)

Raúl S.

Account Director

> "The best thing is the versatility it gives you when it comes to connecting with countless sources, which, unlike Data Studio, is much more..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3588479)

PF

Pedro F.

analyst

> "Some parts are not very intuitive in my experience"

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3522069)

JB

Jay B.

Director of Strategy

> "This product is perfect for local business listings data on multi-location accounts."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3535940)

HC

Henry C.

Digital Strategist

> "I emailed support to cancel."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___2947407)

JP

Jack P.

Senior Paid Media Specialist

> "I find it essential in making good marketing decisions by utilizing actionable reports with clean visualizations."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3539086)

DJ

Daniel J.

Head of Marketing

> "It's difficult to find out how to get started with building data sheets, but the worst part of the product?"

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___2554167)

VR

Verified Reviewer

Growth Marketing Manager

> "I love being able to log in to tableau and see all of my dashes automatically updated each morning."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3536073)

MH

Martina H.

Digital Specialist

> "Sometimes gets confusing because it changes settings slowly and interface is monotone"

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___2770421)

AS

Alexandre S.

Owner

> "Supermetrics is a complete tool to extract data from multiple sources."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4604599)

Serbay Arda A.

Managing director

> "User numbers are extremely low even if you pay 300+ USD/month"

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___2380374)

UK

Udi K.

Demand Gen

> "Even though it's not very user-friendly, confusing, or expensive, I've used it for years, because it did the job I needed, which was to..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3700703)

HC

Henry C.

Digital Strategist

> "Frustrating and slow."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___2947407)

DT

Davy T.

CEO

> "I like the way you can connect multiple sources and use them in Google Sheets."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___3535504)

DJ

Daniel J.

Head of Marketing

> "I have tried to get started with Supermetrics for 28 days now, and this is by far the worst experience I have ever had with a software..."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___2554167)

SP

Siim P.

CMO

> "Their support is also really good and they can help with pretty much anything."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4827813)

VR

Verified Reviewer

Senior Digital Marketing Manager

> "Not always very intuitive, queries can cause lots of nightmares - definitely could be more user-friendly."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___2389711)

KF

Kenneth F.

Accounting

> "Supermetrics enables simple yet powerful data analysis, and the user interface is simple to grasp."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___4628788)

Serbay Arda A.

Managing director

> "It is very expensive also they are packages arent clear."

[See full review](https://www.capterra.com/p/162846/Supermetrics/#Capterra___2380374)

[View Reviews](https://www.capterra.com/p/162846/Supermetrics/reviews/)

## User interface

4.45 (15,365)

[Supermetrics](https://www.capterra.com/p/162846/Supermetrics/)

4.39 (109)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

Ad hoc Reporting

120

Important

Jira

23/42

-   Access Controls/Permissions
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   Alerts/Notifications
-   API
-   Collaboration Tools
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Aggregation
-   Data Connectors
-   Data Import/Export
-   Data Synchronization
-   Data Visualization
-   Drag & Drop
-   Forecasting
-   Functions/Calculations
-   Generative AI
-   Interactive Elements
-   KPI Monitoring
-   Mobile Dashboards
-   Multiple Data Sources
-   Natural Language Search
-   Performance Metrics
-   Predictive Analytics
-   Private Dashboards
-   Public Dashboards
-   Real-Time Data
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduled/Automated Reports
-   Scorecards
-   Search/Filter
-   Secure Data Storage
-   Single Page View
-   Single Sign On
-   Third-Party Integrations
-   Trend Analysis
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

Supermetrics

Top features

28/42

-   Access Controls/Permissions
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   Alerts/Notifications
-   API
-   Collaboration Tools
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard Creation
-   Data Aggregation
-   Data Connectors
-   Data Import/Export
-   Data Synchronization
-   Data Visualization
-   Drag & Drop
-   Forecasting
-   Functions/Calculations
-   Generative AI
-   Interactive Elements
-   KPI Monitoring
-   Mobile Dashboards
-   Multiple Data Sources
-   Natural Language Search
-   Performance Metrics
-   Predictive Analytics
-   Private Dashboards
-   Public Dashboards
-   Real-Time Data
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduled/Automated Reports
-   Scorecards
-   Search/Filter
-   Secure Data Storage
-   Single Page View
-   Single Sign On
-   Third-Party Integrations
-   Trend Analysis
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/162846/Supermetrics/#features)

### Recognition

No recognitions have been awarded to Jira

No recognitions have been awarded to Supermetrics

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Supermetrics

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

Supermetrics

-   By Supermetrics
-   Located in Finland
-   Founded in

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