# Compare Jira vs Zoho One 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jira and Zoho One based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-166175/JIRA-vs-Zoho-One --- # Jira vs Zoho One Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraZoho One2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,362)](https://www.capterra.com/p/19319/JIRA/reviews/) [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[4.1 (133)](https://www.capterra.com/p/166175/Zoho-One/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,362)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,362 reviews](#user-reviews) Positive 14,015 Neutral 1,128 Negative 219 [## Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[4.1 (133)](https://www.capterra.com/p/166175/Zoho-One/reviews/) Starting Price $45.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [133 reviews](#user-reviews) Positive 105 Neutral 11 Negative 17 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,053 reviews from resource management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Resource Scheduling 4.3 Workflow Management 4.5 Customizable Fields 4.6 Multiple Projects 4.6 Gantt/Timeline View 4.1 \--%Fit Missing features Feature ratings Resource Scheduling NA Workflow Management 3.8 Customizable Fields 3.9 Multiple Projects NA Gantt/Timeline View NA User satisfaction User satisfaction 4.4 User reviews[15,362](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.1 User reviews[133](https://www.capterra.com/p/166175/Zoho-One/reviews/) Ease of use 3.8 Functionality 4.3 Value for money 4.1 Customer support 3.6 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $45Flat Rate, Per Month - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Zoho One is a best fit one-stop solution for small businesses, mid-sized enterprises, large corporations, non-profits, and public administrations. ## User reviews Pros & cons Kevin P. Products infrastructure Specialist > "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) KG Kregg G. Agile Team Lead > "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) WH William H. Mobile Marketing Account Executive > "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) VR Verified Reviewer Software Developer > "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) VR Verified Reviewer Support engineer > "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) JH Jennifer H. Managing Paralegal > "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252) BY Brian Y. Visa Consulting Specialist > "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer Student > "And what I did not like most about Jira was the spiked learning curve, especially for new users and the non technical team members. Despite the fact that Jira is an astoundingly..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6810143) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Manoj H. Senior Analyst > "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) VR Verified Reviewer Product Manager > "I like that Jira gives you a ton of flexibility to customize workflows, fields, and boards to match how your team operates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Wren W. Office Administrator > "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) MG Matt G. SOX Senior Analyst > "Additionally, poorly configured notifications can lead to email / notification overload." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) DV Dario V. CTO > "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) LD Leo D. eMBEDDED SOFTWARE TESTER > "For simple tasks, it often feels like overkill, with too many fields, steps, and settings." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) SC Sam C. Talent Lead > "The interface can feel overwhelming and bloated, especially for new or non-technical users" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958) Hadi B. Product Coordinator > "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) Wren W. Office Administrator > "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) Jay G. SDE > "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456) Wren W. Office Administrator > "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) Parsa G. AI Data and Insight Analyst > "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666) Debojyoti M. Software Engineer > "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Enguerran M. Fullstack web developer > "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) IM Inga M. Sales Manager > "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592) BA Beth A. Copywriter and marketing consultant > "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954) MG Matt G. SOX Senior Analyst > "Performance may degrade with very large projects, and it can be very time consuming to keep it updated." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) DV Dario V. CTO > "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) SS Shenella S. Business Development Team Leader > "Interface involves too many click paths which causes a lag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816) Enguerran M. Fullstack web developer > "The best aspect of the software for developers exists in its ability to work together with Git and our CI/CD pipelines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) Chitransh G. Consultant > "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674) VR Verified Reviewer Software Engineer > "The ability to assign tasks, monitor progress, and maintain visibility across projects makes day to day coordination much easier." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136212) VR Victor R. Product Coach > "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162) JK Jitae K. Sr.Devops > "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974) Fohsoh D. Data analyst > "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270) SM Sajjad M. Supply chain and logistics manager > "Efficiency: I love that we get instant notifications the moment a ticket is created, which eliminates the need for tedious copying and pasting of data." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7129467) Denis M. Recruiter > "However, I can't give it 5 stars because the clunky UI and occasional slowness hold it back from being perfect." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) VR Verified Reviewer Managing Director > "The flexibility around workflows, issue types, and integrations is a big plus, especially when working with developers and multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) TW Tabatha W. Nursing Manager > "The interface can feel cluttered and overwhelming, especially for new users." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7084018) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) MS Manish S. Business Software Specialist > "Instead of switching between multiple tools, I can manage CRM, finance, HR, and collaboration from a single..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7068373) KO Keith O. Project Manager > "They release updates with pointless features that no one needs, and then do nothing on the things their customers..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#SoftwareAdvice___7035143) Steve H. SVP of People and Operations > "I like that we can use a Zoho forms on our website's contact page and have it feed into Zoho Leads with the Lead..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7113436) DW Deborah W. CEO > "Event subscriptions are incomplete and inconsistent across modules." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7018395) Aditya J. Devops > "It includes apps for CRM, email, accounting, project management, HR, and more, so you don’t need separate tools." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7131958) Nikita V. Marketing Manager CRM > "If you have to go out of the way of the Zoho structure then the environment is tough to manipulate and requires..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6097335) Rene M. IT Manager > "As an IT manager overseeing offshore and US-based teams, I appreciate how Zoho One centralizes our tools,..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7067361) AJ Alan J. Managing Director > "The thing that makes Zoho One attractive may also be its weakness. With so many apps to learn, it can be a bit..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#GetApp___5052803) MS Manish S. Business Software Specialist > "I like having all business tools in one integrated platform, which saves time and cost." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7068373) Ayush S. Application Engineer > "support team is always evading you and end up leaving you in frustration." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6415746) MS Manish S. Business Software Specialist > "For example, CRM integrates well with invoicing, but setup requires effort." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7068373) KO Keith O. Project Manager > "Support is terrible and the whole thing is not at all intuitive." [See full review](https://www.capterra.com/p/166175/Zoho-One/#SoftwareAdvice___7035143) Steve H. SVP of People and Operations > "I added a private Distributor Resources section that is very useful for my distributors." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7113436) LB Les B. MD > "There is a chat on the app, but when you use it, you get the reply that they are unable to assist and that you..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#GetApp___4833540) RV Rahul V. IT and Cybersecurity Coordinator > "The fact that every module communicates to every other module meant we could deal with vendors and assets in a..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6843641) AJ Alan J. Managing Director > "It feels like everything we need is available but the time it's taking is becoming prohibitive. " [See full review](https://www.capterra.com/p/166175/Zoho-One/#GetApp___5052803) Aditya J. Devops > "The apps integrate smoothly, which makes daily work easier and saves time." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7131958) BR Brandon R. Director, Business Development > "Overall, my experience is a frustrating one." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6624497) MS Manish S. Business Software Specialist > "I like Zoho One because it brings almost everything a business needs into one place." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7068373) RC Rob C. CEO > "It has been horrible, it goes down we have lost weeks at a time trying to fix problems, lots of promises, little..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6176238) GM Gregory M. Director > "It also allows us to take plenty of notes and include all the information we need in each account." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6406909) LB Les B. MD > "e.g. "I cannot log in", a week later - \[sensitive content hidden\]" [See full review](https://www.capterra.com/p/166175/Zoho-One/#GetApp___4833540) Aditya J. Devops > "It’s also flexible and affordable, especially compared to using multiple separate tools." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7131958) VR Verified Reviewer Communications > "Because it has so many features, there are some that an organisation or individual will not need, but you would..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3747880) Steve H. SVP of People and Operations > "Incredible for the price." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7113436) EA Ebrahim A. Owner > "Support - Every issue i had could not be solved by a consultant." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___5005745) NL Nick L. Account Manager > "Constantly getting access to new and/or updated tools" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6580458) FN Faisal N. Sales > "too many tabs so users might get confused in the beginning they should run a demo for their users." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3945207) RR Ryan R. Inspector > "Enough to get me by and make it a good experience for my business and worth the cost." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6680842) JB Jordanna B. Director > "There is no seamless way to transition between Zoho programs, like a centralized dashboard, and finding your way..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3463188) RV Rahul V. IT and Cybersecurity Coordinator > "Great value for what we pay." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6843641) SS Steve S. President > "Hard to come up with a con - I would have said in the Meeting (zoom like) software not having the blurred..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4522652) JM John M. Owner / Operator > "It was advertised as an "all-in-one" business solution that "seamlessly" integrates with all your business needs..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4663150) VR Verified Reviewer Consultant > "Internal integrations couldn't help me bring together everything in one place." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3582265) Ross E. General Manager > "Incredibly positive allowibg us to benefit from a range of software tools rather buying them all separately." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6033631) MS Mario S. Owner > "Otherwise you will resign." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6114318) MB Morgan B. Director of Operations > "We can visualize the information most helpful to make business decisions." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6193931) JM John M. Owner / Operator > "Long story short, the Zoho One and Zoho CRM software are full of bugs. " [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4663150) TZ Tom Z. CTO > "Happy users are the biggest reward for all those in IT - we achieved it!" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6579016) NP Nick P. CEO > "Nothing because after 15 hours of contacting support on all channels with premium support nothing works!" [See full review](https://www.capterra.com/p/166175/Zoho-One/#SoftwareAdvice___3706216) Nikita V. Marketing Manager CRM > "It is great if you start from scratch and develop your business processes in Zoho one." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6097335) VR Verified Reviewer Communications > "Paying for individual apps is even more expensive." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3747880) CS Claire S. Spiritual Mentor and Coach > "It is also useful to go to one dashboard for these apps, which I can arrange in a way that suits me, to manage the..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3551623) AA Al A. Manager > "Sometimes the app crashes." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4381452) KV Kevin V. Product manager > "Every piece of software can integrate with one another." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6031273) BF Betsy F. Owner > "I don't like that it takes a long time to set up. But this is key to flexibility. " [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3734617) VR Verified Reviewer owner > "Comes with alot of features and products" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4936322) SK Sanchit K. Co-founder > "The user interface to say the least and error handling is bad. If I want to change an app owner or service admin..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3413084) RC Rob C. CEO > "IT IS CHEAP, that is its only redeeming quality" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6176238) JM John M. Owner / Operator > "The software is full of bugs. " [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4663150) Prakash C. Manage your business with zoho one > "Zoho one provide many solution at one platform which an business need." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3729258) AI Aleksandar I. Managing Director > "Customer support is basically non-existent." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4166813) RM Radwa M. Product Manager > "CRM is great tool to mange sales process with artificial intelligent help and log all of activities and manage..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3018790) UA Umair A. Researcher > "Support is somehow not as good as compared to other solutions." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4474956) AD Allan D. Head of Information Security > "It's a great tool, I would happily deploy this in future workplaces" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6175600) VR Verified Reviewer Founder and CEO > "I have found the interface to be lagging at time, with occasionally long load time when moving between products." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3296578) VR Verified Reviewer Founder and CEO > "Zoho One has allowed to continue using the products that "get it done" while integrating smoothly with each other..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3296578) JT Jordan T. COO > "The customer support is horrible." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3612204) JT Jordan T. COO > "I love that Zoho is constantly evolving and adding new functionality to its software." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3612204) VR Verified Reviewer Consultant > "They don't always solve your problem either." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3582265) Bart D. Owner View 360 Marketing > "It had some really great features but almost to much for a beginner." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3546196) Tim S. Managing director > "Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2739058) JB Jordanna B. Director > "Zoho One gives companies access to basically all Zoho programs which makes it an exceptional value if using more..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3463188) JM John M. Owner / Operator > "There's nothing "seamless" about it." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4663150) PB Patrik B. Software Engineer > "Uniquely advanced, great for a midsized business, or a company with at least a dozen users to hundreds of users...." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2895550) SK Sanchit K. Co-founder > "Assigning apps to users is a painful process" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3413084) Daniel N. CEO > "I use Zoho One and the tools to keep track of spent time on various projects, save all expenses, invoicing, CRM,..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2419077) SK Sanchit K. Co-founder > "Team doesn't respond on time and you have to follow up." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3413084) SS Steve S. President > "Workflows save time/effort and are very easy to create" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4522652) MS Myrna S. President > "My consultant wasn't thrilled with their offering to start with and this only made it worse." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3310165) RM Radwa M. Product Manager > "zoho people mange all hr tasks which make easy to track employee attendance and leaves and so much more." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3018790) PB Patrik B. Software Engineer > "Too expensive for small businesses," [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2895550) Alec Anton S. Lawyer > "To get the most out of it, you need to really design an ecosystem and utilise Zoho apps wherever possible." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3421924) Tim S. Managing director > "I have had responses within minutes and then other tickets I have had to chase for nearly a week to get a..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2739058) Alec S. Legal Investigator > "I can run my business according to a simple monthly fee and still offer clients everything from virtual meetings..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2839650) MS Myrna S. President > "unreliable with support as described above." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3310165) Tim S. Managing director > "years ago, I loved everything about the platform and loved the integrated nature of apps (books, expense,..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2739058) BS BALJIT S. Owner > "The support team is always evading you and end up leaving you in frustation." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2833428) VM Vincent M. C.E.O. > "I'm very satisfied, I'm very technical and have a lot of skills so doing some of the stuff that most people are..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3090119) BS BALJIT S. Owner > "The company has worst customer services." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2833428) [View Reviews](https://www.capterra.com/p/166175/Zoho-One/reviews/) ## User interface 4.45 (15,362) [Zoho One](https://www.capterra.com/p/166175/Zoho-One/) 4.14 (133) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Jira Top features 35/41 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Approval Process Control - Assignment Management - Calendar Management - Capacity Management - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Forecasting - Gantt/Timeline View - Generative AI - Multiple Projects - Prioritization - Progress Tracking - Projections - Project Management - Project Planning - Project Templates - Real-Time Data - Real-Time Notifications - Real-Time Updates - Reporting/Project Tracking - Reporting & Statistics - Resource Allocation & Planning - Resource Request - Resource Scheduling - Search/Filter - Skills Tracking - Task Management - Third-Party Integrations - Time & Expense Tracking - Timesheet Management - Utilization Reporting - Workflow Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) Zoho One 14/41 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Approval Process Control - Assignment Management - Calendar Management - Capacity Management - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Forecasting - Gantt/Timeline View - Generative AI - Multiple Projects - Prioritization - Progress Tracking - Projections - Project Management - Project Planning - Project Templates - Real-Time Data - Real-Time Notifications - Real-Time Updates - Reporting/Project Tracking - Reporting & Statistics - Resource Allocation & Planning - Resource Request - Resource Scheduling - Search/Filter - Skills Tracking - Task Management - Third-Party Integrations - Time & Expense Tracking - Timesheet Management - Utilization Reporting - Workflow Management [See all features](https://www.capterra.com/p/166175/Zoho-One/#features) ### Recognition No recognitions have been awarded to Jira Zoho One is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho One Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 Zoho One - By Zoho - Located in United States - Founded in 1996 ## 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