# Compare Jira vs Deputy 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and Deputy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-167811/JIRA-vs-Deputy

---

# Jira vs Deputy Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraDeputy2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,363)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Deputy](https://www.capterra.com/p/167811/Deputy/)[4.6 (772)](https://www.capterra.com/p/167811/Deputy/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,363)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,363 reviews](#user-reviews)

Positive

14,016

Neutral

1,128

Negative

219

[## Deputy](https://www.capterra.com/p/167811/Deputy/)[4.6 (772)](https://www.capterra.com/p/167811/Deputy/reviews/)

Starting Price

$6.50/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [772 reviews](#user-reviews)

Positive

716

Neutral

36

Negative

20

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## Summary

* * *

Key features rated by users

Features selected based on 24,550 reviews from time tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Clock In/Out

NA

Project Time Tracking

4.4

Mobile Access

4.1

Attendance Tracking

NA

Timesheet Management

4.4

71%Fit

Missing features

Feature ratings

Clock In/Out

4.5

Project Time Tracking

NA

Mobile Access

4.5

Attendance Tracking

4.6

Timesheet Management

4.5

User satisfaction

User satisfaction

4.4

User reviews[15,363](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.6

User reviews[772](https://www.capterra.com/p/167811/Deputy/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

$6.50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Deputy serves businesses in various industries, including hospitality, hotel, retail, healthcare, construction, teaching, childcare, security, service and more.

## User reviews

Pros & cons

Kevin P.

Products infrastructure Specialist

> "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

WH

William H.

Mobile Marketing Account Executive

> "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046)

NP

Neha P.

Application support analyst

> "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

SB

Shubam B.

Software Developer

> "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

RV

Rakhi V.

QA Lead

> "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022)

Hadi B.

Product Coordinator

> "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

JT

Jarvis T.

Support Coach

> "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

NP

Neha P.

Application support analyst

> "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

VR

Verified Reviewer

Software Developer

> "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286)

VR

Verified Reviewer

QA Engineer

> "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

AS

Adam S.

Head of Transformation Planning

> "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134)

VR

Verified Reviewer

Operations manager

> "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Sumedh V.

Software Engineer

> "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

VR

Verified Reviewer

Support engineer

> "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

JH

Jennifer H.

Managing Paralegal

> "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252)

IP

Ilya P.

SRE

> "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

VR

Verified Reviewer

DATA ENGINEER

> "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975)

Manoj H.

Senior Analyst

> "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Enguerran M.

Fullstack web developer

> "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

Denis M.

Recruiter

> "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

SB

Shubam B.

Software Developer

> "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

QA Engineer

> "Customer support mostly redirects you to documentation which isn't always helpful for specific issues."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

VR

Verified Reviewer

Operations manager

> "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

Aniket K.

Software Engineer

> "Also, performance can sometimes slow down when working on large projects, which can affect productivity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841)

VR

Verified Reviewer

Operations manager

> "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

SB

Shubam B.

Software Developer

> "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Debojyoti M.

Software Engineer

> "sometimes it takes forever to load a single page which is annoying when u just wanna check a task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Wren W.

Office Administrator

> "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

MG

Matt G.

SOX Senior Analyst

> "Additionally, poorly configured notifications can lead to email / notification overload."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

Prashant M.

Quality Assurance

> "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

VR

Verified Reviewer

Talent Aquisition Specialist

> "There are times I wish I had the ability to filter based on different things that are not options."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219)

DL

Drew L.

SR SYS Admin

> "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

Prashant M.

Quality Assurance

> "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

DV

Dario V.

CTO

> "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

VR

Verified Reviewer

Software Engineer

> "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "For simple tasks, it often feels like overkill, with too many fields, steps, and settings."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

Hadi B.

Product Coordinator

> "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SC

Sam C.

Talent Lead

> "The interface can feel overwhelming and bloated, especially for new or non-technical users"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958)

SB

Shubam B.

Software Developer

> "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Wren W.

Office Administrator

> "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Jay G.

SDE

> "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456)

Wren W.

Office Administrator

> "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Parsa G.

AI Data and Insight Analyst

> "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666)

Debojyoti M.

Software Engineer

> "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Enguerran M.

Fullstack web developer

> "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

IM

Inga M.

Sales Manager

> "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592)

KG

Kregg G.

Agile Team Lead

> "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222)

MG

Matt G.

SOX Senior Analyst

> "Performance may degrade with very large projects, and it can be very time consuming to keep it updated."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

BA

Beth A.

Copywriter and marketing consultant

> "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954)

SS

Shenella S.

Business Development Team Leader

> "Interface involves too many click paths which causes a lag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816)

DV

Dario V.

CTO

> "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

Chitransh G.

Consultant

> "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674)

Enguerran M.

Fullstack web developer

> "The best aspect of the software for developers exists in its ability to work together with Git and our CI/CD pipelines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

Sachin K.

Project Coordinator or Software Project Associate

> "Reporting is useful, but customizing dashboards sometimes feels more complicated than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148713)

VR

Verified Reviewer

Software Engineer

> "The ability to assign tasks, monitor progress, and maintain visibility across projects makes day to day coordination much easier."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136212)

VR

Victor R.

Product Coach

> "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162)

JK

Jitae K.

Sr.Devops

> "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Fohsoh D.

Data analyst

> "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

RS

Radha S.

Legal Assistant

> "The app offers strong functionality for scheduling, timekeeping, and staff management. While there was a learning curve at..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7134690)

MG

Maxx G.

Inventory Manager

> "When my team used it the time clock did not sync up with the app perfectly and sometimes was a bit of a lag."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7051507)

Anthony R.

finance and international business

> "It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6362198)

Portia A.

Nurse

> "Sometimes the app can be a bit slow or glitchy, especially when trying to load shifts."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7127188)

MG

Moran G.

Mobile Marketing Lead

> "Deputy ensures that workflow continues smoothly when rescheduling, allowing us to avoid tasks being affected, and find..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6646595)

LU

Lia U.

Owner

> "Ive used Deputy for almost as long as it has been around, and the customer services is absolutely disgraceful these days, you..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6770508)

YM

Yasmin M.

Administrative Assistant

> "It is a dependable tool that supports effective workforce management in a professional setting."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7125855)

TL

Tim L.

Operations

> "Its not the cheapest option if you have a lot of staff doing few hours, as its a per user subscription I think."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6820486)

Portia A.

Nurse

> "It’s a helpful tool for both staff and managers, even though there are small areas that could be improved."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7127188)

YM

Yasmin M.

Administrative Assistant

> "At times, certain features aren’t very intuitive, especially for new users."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7125855)

Portia A.

Nurse

> "It has made managing shifts and staying updated much easier."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7127188)

AF

Angelica F.

Tutor

> "Also, there were times when schedule updates didn't show up right away, so I had to double-check with my manager."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7016301)

MD

Max D.

Night Audit

> "Deputy is very user-friendly and makes scheduling and time tracking straightforward."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7136562)

DJ

Derek J.

Owner

> "The automations for scheduling are difficult to set up and usually don't work with complex scheduling requirements."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6564506)

AE

Amy E.

Vice President

> "Our employees find it easy to use, and the punch details easily export to our payroll system."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7050994)

SB

Sue B.

CEO

> "Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it"

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___6469043)

LN

Lori N.

Owner

> "Deputy saved me a ton of time with keeping track of scheduling needs, time off requests, and logging employee timecards!"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6751797)

LO

Lia O.

Vice President

> "I do not like how it is mainly for restaurant industry; you should be able to choose your industry."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6832892)

CR

Charly R.

OPS Manager

> "I will certainly give a 9.5/10 to deputy , not just a big fan of the last update for timesheet approvals"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7106793)

WS

William S.

Operations Manager

> "Our previous scheduling/timeclock solution ate up 1-1.5 hours per week of my time, with Deputy, I spend maybe 20 minutes a..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804)

IH

Isabella H.

Marketing Manager

> "It is user friendly, allows for accurate time tracking and also it is mobile friendly."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6882607)

JF

Jack F.

Director

> "The promised data transfers are not available to me and the customer service team provide pathetic generic responses to my..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4827027)

AF

Angelica F.

Tutor

> "I also appreciated the notifications, since they helped me avoid missing any changes or updates."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7016301)

LF

Lee F.

Lead Developer - Technical Lead

> "Whilst the mobile app was good, the it did occasionally have a delay in reading GPS information which caused issues with..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6206323)

KW

Katy W.

Director, Talent Management

> "There are a good amount of built-in features like State pay rules that help ensure compliance, as well."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143)

DR

Desi R.

Financial Broker

> "when some people dont respond and or the app may just simply need to be updated for bugs"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6536485)

LN

Lori N.

Owner

> "Its the perfect app for streamlining team scheduling and keeping track of timesheets easily!"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6751797)

JM

Jeremiah M.

Chief of operation

> "The cost a month , that’s all I can think of and that’s me grasping at straws."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6816818)

UC

Utsav C.

Head Chef

> "I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4803520)

JD

Jackie D.

Practice Manager

> "Setting up PTO and other time off requests is clunky and not easy to intuitively review."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6754230)

AC

Aidan C.

Cellar Door Manager

> "Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll,..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4934904)

VR

Verified Reviewer

HR Manager

> "It is very hard to get answers."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7102334)

IH

Isabella H.

Marketing Manager

> "Overall, the accessibility of the platform on my phone is what makes this app the best for me."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6882607)

SE

Sean E.

Client Services Manager

> "Customer services can sometimes take a while to respond to you."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308)

JL

Janne L.

Finance and Commerce

> "It makes it easy to see the shift schedule from the application and thus have a clearer and more detailed work organization"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6551942)

RZ

Rae Z.

CEO

> "the messaging/chat function was not that great or reliable"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6712335)

MP

Mel P.

Customer Service

> "It was very easy to use and the user interface was simple for the user to figure things out their own."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7098425)

AB

Aanchal B.

Sales Associate

> "In the ‘people’ section, not everyone in the organisation shows up."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6565581)

Caitlin X.

Cluster Manager

> "Support was helpful on the few occasions I needed it."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7087054)

KW

Katy W.

Director, Talent Management

> "This makes creating a schedule a nightmare. "

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143)

RB

Rajit B.

Coaching Director

> "the ease of scheduling was really good, creating simple shifts that were easy to read on the app was great"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6859246)

SB

Sue B.

CEO

> "So many inconsistencies in the product and they don't care"

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___6469043)

RJ

Richard J.

General Manager

> "Timesheets and hours checking was OK."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6879465)

KW

Katy W.

Director, Talent Management

> "The customer support from Deputy is honestly some of the worst I've ever encountered. "

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143)

MG

Moran G.

Mobile Marketing Lead

> "Deputy, with its user-friendly interface, simplifies shift scheduling."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6646595)

RZ

Rae Z.

CEO

> "Easy function, reliable scheduling, chat not the best"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6712335)

LO

Lia O.

Vice President

> "Fees are very affordable and the program is web based."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6832892)

VR

Verified Reviewer

Web Developer

> "The mobile app functionality lags sometimes and doesn't work as efficiently as the web version does."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6039794)

WS

William S.

Operations Manager

> "Employee Access App & Scheduling features are great, allows me to manage scheduling quickly & on the go."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804)

BH

Ben H.

Director

> "It can only export into 1 account code in Xero, so if like us you wish to export each department into a seperate account code..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050)

RB

Rajit B.

Coaching Director

> "it was good, we enjoyed the platform and used it for many years, we stopped using it because of the price"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6859246)

Bruno T.

Customer Care Team Lead

> "There's one main gripe I've had with the platform: there's no easy way to copy a 3-week planning."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4818817)

YM

Yasmin M.

Administrative Assistant

> "Deputy is really easy to use and saves a lot of time."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7125855)

JF

Jack F.

Director

> "I have not had any positive experience with Deputy besides the robotic generic response in the chatbot be delivered in a..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4827027)

Tomoya K.

Sales Representative

> "I like how easy it is to use and understand the deputy platform."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7069947)

BH

Ben H.

Director

> "They charge this from the moment you hit send, so when a potential employee changes their mind and decides not to complete..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050)

Caitlin X.

Cluster Manager

> "It's so easy to use on both a manager and employee POV."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7087054)

TO

Trent O.

Director

> "Unless you own an iOS device, do not purchase this software."

[See full review](https://www.capterra.com/p/167811/Deputy/#GetApp___4871358)

TL

Tim L.

Operations

> "I used it operationally for a few years and found it easy and functional."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6820486)

JC

Jeff C.

Owner

> "Do not like how it auto ends shifts."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815625)

KM

Kim M.

Owner

> "Love the copy paste function, the ease of seeing availabilty and being able to see the full month overview and staff costing."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4814355)

VP

Vipin P.

Store Manager

> "It wasn't very easy to find employee and put in their pay info etc."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815996)

LD

Lisa D.

Lifeguard

> "What I like the most about Deputy is it makes it easy to communicate with my boss with scheduling and shows me exactly when..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4825676)

Jessica D.

Game Programmer

> "The inflexibility of Deputy's design architecture means that users cannot alter the interface's appearance."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4566342)

OM

Omar M.

Barista

> "My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6479138)

JR

Jillian R.

CEO

> "No way to track staff during on-call situations, so we had to figure out a work around"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4693841)

ST

Sonia T.

Accountant

> "The exportable reports are a nice feature, as these need to be viewed and stored by other people with no access to the tool."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___5025162)

BH

Ben H.

Director

> "It sends the employee an email and they follow a link to complete some info: it seems like a ripoff."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050)

JH

Jenna H.

Business Manager

> "Would love if they built out the platform more though so they had chat etc."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6785014)

AB

Amy B.

Deputy registered manager

> "This is really frustrating when you are on-call and out and about."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815153)

TR

Tania R.

office admin

> "My overall experience is very positive and our bussines has now been using it for a while and will continue to use in the..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6855953)

LF

Lissa F.

Director

> "Communication is terrible and the product doesn’t do what they sold it to me on. If you are running a services business..."

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___3577634)

Jordan G.

Host

> "It's super easy to pick up shifts, offer shifts, an see who is working."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6503935)

VR

Verified Reviewer

web developer

> "price is bit higher and has some bugs and glitch ."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4616548)

AB

Amy B.

Deputy registered manager

> "The ability to copy weekly shifts, add and remove staff easily is great."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815153)

Shari G.

Independent Contractor

> "There sometimes is also a lag when starting/ending a shift and you have to ensure it was clicked properly or shows you've..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3185964)

WA

Wende A.

HR Director administrative assistant

> "I am able to search history on specific employees which is beneficial in reviews."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6192894)

DS

David S.

Owner/manager

> "Seriously, such a basic function is has been lacking for our entire time with Deputy (~5 years)."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4667051)

BA

Becki A.

District Manager

> "It also helps me keep track of a large team across multiple locations."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6160488)

JR

Jillian R.

CEO

> "Sometimes hard to figure out different pay areas."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4693841)

[View Reviews](https://www.capterra.com/p/167811/Deputy/reviews/)

## User interface

4.45 (15,363)

[Deputy](https://www.capterra.com/p/167811/Deputy/)

4.61 (772)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Jira

22/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budget Tracking
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Generative AI
-   Location Tracking
-   Mobile Access
-   Multi-Language
-   Multiple Billing Rates
-   Offline Time Tracking
-   Online Time Tracking
-   Overtime Calculation
-   Payroll Integration
-   Productivity Analysis
-   Project Time Tracking
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Usage Tracking/Analytics
-   Vacation/Leave Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

Deputy

Top features

31/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budget Tracking
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Generative AI
-   Location Tracking
-   Mobile Access
-   Multi-Language
-   Multiple Billing Rates
-   Offline Time Tracking
-   Online Time Tracking
-   Overtime Calculation
-   Payroll Integration
-   Productivity Analysis
-   Project Time Tracking
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Usage Tracking/Analytics
-   Vacation/Leave Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/167811/Deputy/#features)

### Recognition

No recognitions have been awarded to Jira

No recognitions have been awarded to Deputy

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deputy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

Deputy

-   By Deputy
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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4.2

[View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike)

[Deputy](https://www.capterra.com/p/167811/Deputy/)[4.61 (772)](https://www.capterra.com/p/167811/Deputy/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/)

$6.5/month

Price

$10/month

4.4

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-167811/Wrike-vs-Deputy)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,363)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.6

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)

[Deputy](https://www.capterra.com/p/167811/Deputy/)[4.61 (772)](https://www.capterra.com/p/167811/Deputy/reviews/)

vs

[Findmyshift](https://www.capterra.com/p/115536/Findmyshift/)[4.63 (1,185)](https://www.capterra.com/p/115536/Findmyshift/reviews/)

$6.5/month

Price

$25/month

4.4

Features

4.4

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/115536-167811/Findmyshift-vs-Deputy)