# Compare Jira vs Firm360 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jira and Firm360 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-197013/JIRA-vs-Firm360 --- # Jira vs Firm360 Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraFirm3602/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) [Firm360](https://www.capterra.com/p/197013/Firm360/)[4.7 (159)](https://www.capterra.com/p/197013/Firm360/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,417 reviews](#user-reviews) Positive 14,069 Neutral 1,129 Negative 219 [## Firm360](https://www.capterra.com/p/197013/Firm360/)[4.7 (159)](https://www.capterra.com/p/197013/Firm360/reviews/) Starting Price $49.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment BB Based on [159 reviews](#user-reviews) Positive 151 Neutral 6 Negative 2 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 37,359 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Task Management 4.6 Multiple Projects 4.6 Project Planning/Scheduling 4.5 Commenting/Notes 4.6 Workflow Management 4.5 81%Fit Not enough reviews Feature ratings Task Management 4.6 Multiple Projects 4.5 Project Planning/Scheduling 4.6 Commenting/Notes 5.0 Workflow Management 4.5 User satisfaction User satisfaction 4.4 User reviews[15,417](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.7 User reviews[159](https://www.capterra.com/p/197013/Firm360/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.8 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $49Per User, Per Month - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Accounting firms, CPAs, and accounting professionals. ## User reviews Pros & cons YA Yousef A. Systems Engineer > "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for smaller, fast-moving projects,..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) NY Nathan Y. Business Analyst > "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck hear anything from..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736) SL Sai L. Software Engineer > "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration with tools like Confluence." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) BE Basel E. IT Manager > "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become cluttered pretty quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389) CR Carmine R. Software developer > "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone aligned on deadlines and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt), and makes it painful to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) DC Deepak C. Mechanical design Engineer > "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS ANNPURNA S. Marketing Data Ops Manager > "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) SB Shubam B. Software Developer > "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AB Andrew B. Payroll Officer > "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to track my working items..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) SL Sai L. Software Engineer > "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial investment in time to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) IP Indra P. IT Manager > "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634) CR Carmine R. Software developer > "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual boards and integrations can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) Burri N. Business Analyst > "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601) AC Alexander C. It Manager > "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642) AS ANNPURNA S. Marketing Data Ops Manager > "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) Liv P. Analyst > "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning curve initially, once..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) IW Isla W. Senior Project Manager > "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps everyone on the same page." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) EA Estrela A. Software AI Engineer > "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it configured the way it fits..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active tickets on a single board." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) DC Deepak C. Mechanical design Engineer > "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) YA Yousef A. Systems Engineer > "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) AD Arnold D. Senior excutive > "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) SM Sean M. Chief Editor at deBanked > "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292) Liv P. Analyst > "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer DATA ENGINEER > "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to be sent..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how teams plan, track, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) SB Shubam B. Software Developer > "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a reliable..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) SL Sai L. Software Engineer > "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) SL Sai L. Software Engineer > "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) HV Hrithik V. Software Engineer - Trading Systems > "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) EA Estrela A. Software AI Engineer > "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) AS ANNPURNA S. Marketing Data Ops Manager > "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) SB Shubam B. Software Developer > "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) Vinit C. Trainee > "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance and set up things like..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) CR Carmine R. Software developer > "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand the system, it becomes..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) BB Benjamin B. CFO > "The software has streamlined so many aspects of our day-to-day operations—client management, workflow tracking, document..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7004032) TB Tempi B. Certified Public Accountant > "The small things we dislike are not deal breakers and the efficiency, data security and workflow support the software..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7003964) BB Benjamin B. CFO > "The software has truly transformed the way our tax and accounting firm operates by giving us a centralized platform for..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7004032) TB Tempi B. Certified Public Accountant > "Our clients struggle with using a mobile device for document upload." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7003964) Ashleigh L. Audit Manager > "From time tracking to billing and project management, it’s an all-in-one solution that has streamlined our workflows and..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6632744) KY Kelly Y. Staff Accountant > "I know it's important, but being automatically logged out after a certain time and re-signing in and waiting for the text..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6537861) MR Monica R. Enrolled Agent and President > "Now, everything is streamlined in one place—client management, document storage, task tracking, and communication." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7004247) CT Christine T. Payroll Specialist > "not being able to set up reoccurring projects in multiple clients at once" [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6400009) KR Krunal R. Senior Tax Accountant > "This consolidation helps firms streamline workflows and eliminate the chaos of using disconnected systems." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7003923) TO TAMMY O. Administration > "Search bar in printing to file is small and hard to click on." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6382436) BB Benjamin B. CFO > "Firm360 has become an indispensable tool for us, and we genuinely feel it has elevated the way we serve our clients." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7004032) AC Alessandro C. Chief Operating Officer > "There are many issues that were a step back for us as a firm." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6403393) MR Monica R. Enrolled Agent and President > "The software is also very intuitive; onboarding was smooth, and the customer support team is fantastic—responsive,..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7004247) SB Shayla B. Staff Accountant > "It's not as visually organized as I'd prefer" [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6618020) MR Monica R. Enrolled Agent and President > "My team knows exactly what needs to be done and when, which has improved both productivity and client satisfaction." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7004247) DB David B. Owner > "Hard to find a support telephone phone #" [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6425882) MJ Melissa J. Admin > "I have enjoyed using FIRM 360, it has been a huge upgrade from our previous software and keeps everything in one palce." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7003912) TA Tyler A. Owner > "There isn't much that isn't available that my firm needs." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___4948216) KG Kelli G. Accountant > "The client portal eliminates the need to pass paperwork or clutter up email inboxes." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6612236) JT Julie T. Admin assistant > "Not being able to complete a task and record my time after it's completed" [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___4188929) MR Monica R. Enrolled Agent and President > "What I love most is the workflow automation—nothing falls through the cracks anymore." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7004247) HK Hannah K. Staff Accountant > "It was difficult to create a due date list for projects that were assigned to me." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___4254560) KR Krunal R. Senior Tax Accountant > "The overall experience with Firm360 is positive, especially for small and medium-sized accounting firms." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___7003923) MB Meghan B. Owner > "The onboarding process has felt clunky, and it seems that the Firm360 person doesn't understand my questions a lot of the..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___4195698) ME Michelle E. Firm Administrator > "This saves so much time not having to save to your computer and then upload the PDF." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6540425) DR Daniel R. President > "Their customer service and bad business tactics are the worst i have ever experienced in my 40 years of running a CPA firm)..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___4230198) JA Jodi A. Partner > "Timekeeping and reporting functions are easy to use and Dashboard is a great way to track your "To do" list." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6590577) ZJ Zanette J. Office Manager > "It’s just a lot to learn." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6171549) Ashleigh L. Audit Manager > "The software is intuitive, user-friendly, and designed with the needs of accounting professionals in mind." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6632744) TM Tracy M. CPA > "I Got spoiled by Thomson Router's file cabinet features I guess, plus firm 360 was implemented during tax season, so there..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___3514705) SR Stephanie R. Ownner > "I have found productivity increasing and billing to be easier once I got started with it." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6538397) JP Julie P. Senior Administrative Assistant > "The only thing I didn't like is the constant emails when a client uploads a document. But I think they are working on..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___3514450) ME Michelle E. Firm Administrator > "I am fairly new to Firm360 but it seems to be very user friendly and has good searching capabilities." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6540425) SP Sonja P. Owner > "One thing that I find I'm missing is the email function to be able to send and reply to emails." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___2953755) JS Joshua S. Partner > "Firm360 is so intuitive and easy to use. If you have ever used a computer you can use Firm360. Firm360 has everything our..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___5068107) CM Cynthia M. Administrative Manager > "I don't like that I can't run a better time entered report to calculate payroll hours to be paid. " [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___3514250) AN Alan N. Owner > "We also like that Firm360 is very active and dynamic and changing with new technology, and not in a way that is trying to..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6157003) JP Janice P. Office Manager > "The search/filter functions aren't available on all input fields." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___3514815) MM Mario M. Quality Control > "It made it so easy to look for a project and assigned tasks." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6556330) CA Christopher A. Manager > "Staff seems resistant to change........." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___4224511) SM Shauna M. Project Coordinator, Executive Assistant > "With Firm360, the documents are immediately and reliably delivered to a client when we want." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6351687) VS Virginia S. Office Administrator > "I don't like going "out of a client" and then have to search for another one that was tied to the first one." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___3514235) Kentall S. Sales And Marketing Associate > "Furthermore, the program provides configurable branding choices, allowing businesses to tailor the platform with their own..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___4745652) MP Melinda P. Staff Accountant > "Lack of training." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___4217436) JA Jodi A. Partner > "Overall the product was exactly what we needed to organize our practice." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6590577) VS Virginia S. Office Administrator > "Asking the client to email us saying there is a document uploaded doesn't seem right. " [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___3514235) KG Kelli G. Accountant > "Project collaboration across a team is easier than ever." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6612236) CH Cyndi H. Owner > "The one feature I don't especially like about Firm 360 is that all clients must have a client number and that is how your..." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___2470565) DM Dawn M. Partner > "They were always available. As I use the program more, I am finding it easy to navigate." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6543458) JP Janice P. Office Manager > "There is no true integration with Outlook." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___3514815) MM Mario M. Quality Control > "It's supper easy to use and helpful to keep your files organized." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6556330) GC Gabriela C. Accounting Associate > "I did not like that you can't edit the task only the project." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___3536108) KY Kelly Y. Staff Accountant > "Overall the application is great and we're learning new ways to use it every day." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6537861) BW Ben W. Senior Accountant > "I think there are some repetitive features within the software." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___3516461) KF Kendall F. Administrative Assistant > "I would definitely recommend this to any accounting firm wanting to be primary digital." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___6426768) LA Leigh A. Communications Director > "Any struggle you have with the software is either misusing it or the staff can add it as a feature pretty quickly." [See full review](https://www.capterra.com/p/197013/Firm360/#Capterra___2931290) [View Reviews](https://www.capterra.com/p/197013/Firm360/reviews/) ## User interface [Jira](https://www.capterra.com/p/19319/JIRA/) 4.45 (15,417) [Firm360](https://www.capterra.com/p/197013/Firm360/) 4.69 (159) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Jira Top features 38/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) Firm360 31/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/197013/Firm360/#features) ### Recognition Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports Firm360 Best Value Time TrackingSoftware (2023)  ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Firm360 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 Firm360 - By Firm Software - Located in United States - Founded in 2019 ## 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