# Compare Jira vs Lucidspark 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lucidspark and Jira based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-211643/JIRA-vs-LucidSpark --- # Lucidspark vs Jira Features and Cost Comparison Last updated May 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: LucidsparkJira2/4 selected [Lucidspark](https://www.capterra.com/p/211643/LucidSpark/)[4.7 (384)](https://www.capterra.com/p/211643/LucidSpark/reviews/) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) [## Lucidspark](https://www.capterra.com/p/211643/LucidSpark/)[4.7 (384)](https://www.capterra.com/p/211643/LucidSpark/reviews/) Starting Price $7.95/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [384 reviews](#user-reviews) Positive 374 Neutral 8 Negative 2 [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,417 reviews](#user-reviews) Positive 14,069 Neutral 1,129 Negative 219 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 37,359 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Task Management 4.2 Multiple Projects 4.8 Project Planning/Scheduling 4.6 Commenting/Notes 4.4 Workflow Management 4.9 86%Fit High performer Feature ratings Task Management 4.6 Multiple Projects 4.6 Project Planning/Scheduling 4.5 Commenting/Notes 4.6 Workflow Management 4.5 User satisfaction User satisfaction 4.7 User reviews[384](https://www.capterra.com/p/211643/LucidSpark/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.4 Customer support 4.5 User satisfaction 4.4 User reviews[15,417](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 Price starts from Price starts from $7.95Flat Rate, Per Month - Free version - Free trial Price starts from $7.91Per User, Per Month - Free version - Free trial Best for Best for Lucidspark is an intuitive innovation canvas for anyone needing to ideate and brainstorm, not limited to: UX/UI designers, Agile teams, Product Managers, CX researchers, and Developers. Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## User reviews Pros & cons JB Jordan B. Head of Regulatory and Facilities > "Lucid features a strong approvals feature, allowing us to track progress of each document we created, ensuring all of our..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7134232) DD Danielle D. Consultant > "That is redundant, how are you supposed to use this for work-related purposes on a free trial, for those who can't afford such a..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7046080) VR Verified Reviewer Software Engineer > "Lucidspark is a total game-changer for project collaboration, making it feel like my team is in the same room even when we're..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7103421) HK Heather K. Technical Learning Partner > "The lack of community - having used miro in the past I really miss the bank of boards and tools you could use in the miroverse." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6593990) VR Verified Reviewer Software Engineer > "The features are surprisingly intuitive, especially the way it lets us turn a messy brainstorm into a structured plan with just a..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7103421) 🇺🇦 Robert R. Principle Product Manager > "Not everyone in our organization has lucid and its sometimes tricky to collaborate." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7060801) JB Jordan B. Head of Regulatory and Facilities > "Lucid is a competitively priced application, offering great value for money with a huge amount of pre-made templates and shapes." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7134232) PB Paul B. Owner > "This can be done programmatically right now but I didn't want to create layers and program this." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6807966) 🇺🇦 Robert R. Principle Product Manager > "The quick ability to go into the "Lucid" mode to draw more complex diagrams and images is great." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7060801) DD Danielle D. Consultant > "The subscription price is ridiculous, $108 per year." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7046080) Naya O. Tutor > "It has been okay for the price point it’s been set at though I do wish there was more meaningful integration of multiple screens..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7069479) AF Amanda F. President COO > "The other shapes do not adjust when this happens." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6515936) 🇺🇦 Robert R. Principle Product Manager > "Has helped us to collaborate and share ideas and brain storm far more effectively." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7060801) KC Kyle C. Product Manager > "I think it's a bit tricky to learn how to use to start, there is SO much functionality it can be a bit overwhelming, I also think..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6048214) 🇺🇦 Robert R. Principle Product Manager > "The team exercises is a brilliant features that helps collaboration massively." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7060801) NKM Nana Kwame M. Teaching Assistant > "Lucidspark has limited compatibility with some browsers and it affects the accessibility for some of my workmates." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4665187) DD Danielle D. Consultant > "The collaboration is by far it's best feature, works extremely well and has little to no bugs." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___7046080) CB Chris B. Practice Administrator > "I have since changed companies and for a small business the ROI for an annual subscription is not something that I can sell to our..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4589819) AH Aaron H. Sales and Inventory Analyst > "Has great different features and visuals to keep people engaged and organized." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6498833) MH Matthew H. Engineer > "Paywall limits ability to explore tools while using free trial, cannot seem to link to external PDFs within the document" [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3179803) AH Aaron H. Sales and Inventory Analyst > "Lucidspark is elite at making meetings collaborative and visual for everyone!" [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6498833) MC Megan C. Salesforce Administrator > "Double-clicking in a step to change the text does not work consistently and the cursor cannot be put in the middle of the text." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2945466) AF Ahmed F. Planning and project control engineer > "I like very much using shapes, adding texts and images, coordinating them, and also adding certain colors to them so that they..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4324541) Jessica B. People Advisor > "Some things are a bit tedious to use, a bit tricky." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3728465) Vince B. Scrum Master > "The Jira integration helps my team see the product backlog while the integration prevents a product leader from doing redundant..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4707849) EK Ellie K. Analyst > "One thing I found annoying was that I could not push the enter button to get my cursor to move my cursor below" [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2963973) CB Charlie B. Senior Consultant > "Everything, the ease of functionality, the interface, the integrations." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6840487) VR Verified Reviewer Global SHEQ Director > "There are no features that I've encountered yet which yielded a negative experience." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3876210) AF Ahmed F. Planning and project control engineer > "Lucidspark is the best whiteboard linked to the cloud, where we can easily access it and also the user interface is easy to..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4324541) CD Colin D. Strategy > "The feature set was wayyyy too geared to flow chart design to be useful as a virtual whiteboard. While I like the UI better than..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2867716) NKM Nana Kwame M. Teaching Assistant > "I really like the real-time collaboration feature which allows our remote teams to work together seamlessly and this ensures..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4665187) CL Carmen L. CRM Exec > "The templates where not super useful as I could not find any that fit my necessities" [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3101127) LD Lekhya D. DevOps Engineer > "The ease of Development and the main reason that we use this is as part of our development is to track the project status." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6188764) CB Chris B. Manager of Strategy and Analytics > "Adding and formatting text can be cumbersome at times." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3101079) Joel B. Administrative Secretary > "Most impactful features would be the remote collaboration benefit of Lucidspark and the integration with tools like Slack and..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4636150) HM Hussam M. Technology Operations Manager > "Some basic features, like having a line with no forced end-point shape, just a regular line, why isn't that line available, or is..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2929328) LD Lekhya D. DevOps Engineer > "A good experience in the past few months as we use to track the project status." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6188764) PS Predrag S. Owner > "Another, and more important thing is that I wasn't able to work remotely with my clients by sharing the board to the users who..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2573616) DE Denissa E. Administrative > "Lucidspark was a great and amazing experience of mine it's really a helping tools in creating simple and good ideas." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6360488) PL Peter L. Systems Administrator > "Can’t put text on wireframes." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3179791) MM Mark M. Data Analyst > "The templates featured give a lot of detail and help a lot with knowing how to start your own projects." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4897606) MR Meg R. VP, Strategic Relationship Management > "I was limited by trial use only but found it a bit cumbersome to share and have other contribute - would have liked to have other..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2893841) VR Verified Reviewer Global SHEQ Director > "The most impactful feature is the ability to collaborate virtually with the team and brainstorming or ideate." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3876210) OI Orlando I. Program Director > "The glitches I found were user error rather than software erro." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3102244) Rich H. Product Owner > "Breaking down large features to put into ADS, Lucidspark allows my team to add their comments or notes to stories, add parking lot..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3181742) MF Marlene F. Media Planning Lead > "I didn't like the export of the final chart. When trying to export my chart into powerpoint, it was very low quality and the..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2917469) CP Carlos P. QAE > "Lucidspark is really good for whiteboarding and is really easy to use interface." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4937279) MD Michael D. Customer Success Supervisor > "that I cannot print directly to a printer" [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3101155) VR Verified Reviewer CTO > "It helps me from mind maps to website wireframes" [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4627079) NB Nick B. UX Designer > "Other features aren't as useful to our team, so we don't need them." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3101562) Colby G. Product Owner > "Lucidspark is easy for everyone to pick up, the best part about it is that I can have people in design sessions that and they can..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3794067) RR Ryan R. Sr. Marketing Specialist > "I'm confused about the connection between LucidChart and LucidSpark." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3154753) DT David T. Operations Manager > "Coming into a growing organization is challenging enough, and Lucidspark is providing me with the tools I need to outline our..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3115800) GG Gavriel G. Copywriter > "Only annoying thing was having to double-tap a lot of the things to make changes. And to redo the arrows after I'd rearrange the..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2574372) FK Fakeha K. Associate SQA Analyst > "It helps to map the ideas into diagrams, The color themes, the collection of templates is just mind blowing." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3181073) GS Gurdeep S. Technical Project Manager > "Lack of training video/guidance." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2967481) KC Kyle C. Product Manager > "Love it, great addition to the other tools we use and really great team product." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6048214) AM Alice M. Origination Analyst > "I've sometimes had issues with getting the arrows between shapes to line up neatly, and needed to delete them and start again." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2866381) VR Verified Reviewer Business Consultant > "Very easy to get going." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___5005046) VR Verified Reviewer Product Manager > "Its more expensive than the competition" [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3603876) Wes P. Principal Software Engineer > "No other product I'm aware of, makes it so easy." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___6285064) AH Avi H. Devops eng > "There are a lot of shapes that missing And the screen size fit was hard." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2868841) CR Chris R. VP/Program Manager and Agility Coach > "i like the numerous templates and would like to have a full license to be able to edit more than my last 3 boards, etc." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3179796) MW Mike W. Procurement Manager > "Can't figure a way to make everything bigger to fit certain size pages." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2892533) CT Candace T. VP, Business Development > "Lucidspark creates the visuals around ideas and structure that allows for collboration and communication." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2952838) VK Vanessa K. Admin Asst > "i cannot import pdf files that i need to edit." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2904094) Tiffiny H. IT Specialist > "This software has help me prepared diagrams and relations that I would not have had the ability to create with other products." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2955396) WH William H. Gerneral Manager > "There is no way to export the raw data to excel." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2904328) CT Candace T. VP, Business Development > "Lucidspark is a great way to arrange your mind map and refine it into processes that ensure organizational alignment." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2952838) JC Jay C. Chief Product Officer > "After going to work from home, it was difficult to have the experience of collaborating on a whiteboard in a conference room. " [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2866389) MM Mark M. Data Analyst > "This especially makes it a great tool to use for brainstorming sessions." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___4897606) Michael L. Digital Marketing Ninja > "The options for templates seem a little limited right now." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2574359) WW Walter W. E-Channels Officer > "I was also able to export my flow diagrams to visio format, which is what my other collaborators were using." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3101305) HV Henoch V. Software Engineer > "Lack of easy coloring of elements (right click ->color)." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2891960) AA Arshan A. Senior Product Manager > "Love how you can sticky note with others, and edit in real time similar to Google suite." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3101556) RP Ramiro P. Director of Engineering > "In the beginning, it wasn't that easy to understand" [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3116954) DK Dinah K. Customer Service Advisor > "I liked the fact that despite not being well versed with the mapping and charts to start with, LucidSpark made it easy and..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___3102848) MC MARK C. DIRECTOR > "CONFUSING TO COPY/PASTE ORG CHART BRANCHES FROM ONE CHART TO ANOTHER" [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2918059) Muhammad Razmy B. Technical Specialist > "Legend and Symbol come with a mini display for its uses and function. And pieces by pieces were connected even if the component or..." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2879290) HH Heike H. Consultant Anaesthetist > "It's a bit inflexible with their contracts and paying." [See full review](https://www.capterra.com/p/211643/LucidSpark/#Capterra___2904910) [View Reviews](https://www.capterra.com/p/211643/LucidSpark/reviews/) YA Yousef A. Systems Engineer > "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for smaller, fast-moving projects,..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) NY Nathan Y. Business Analyst > "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck hear anything from..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736) SL Sai L. Software Engineer > "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration with tools like Confluence." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) BE Basel E. IT Manager > "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become cluttered pretty quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389) CR Carmine R. Software developer > "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone aligned on deadlines and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt), and makes it painful to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) DC Deepak C. Mechanical design Engineer > "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS ANNPURNA S. Marketing Data Ops Manager > "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) SB Shubam B. Software Developer > "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AB Andrew B. Payroll Officer > "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to track my working items..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) SL Sai L. Software Engineer > "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial investment in time to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) IP Indra P. IT Manager > "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634) CR Carmine R. Software developer > "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual boards and integrations can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) Burri N. Business Analyst > "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601) AC Alexander C. It Manager > "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642) AS ANNPURNA S. Marketing Data Ops Manager > "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) Liv P. Analyst > "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning curve initially, once..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) IW Isla W. Senior Project Manager > "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps everyone on the same page." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) EA Estrela A. Software AI Engineer > "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it configured the way it fits..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active tickets on a single board." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) DC Deepak C. Mechanical design Engineer > "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) YA Yousef A. Systems Engineer > "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) AD Arnold D. Senior excutive > "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) SM Sean M. Chief Editor at deBanked > "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292) Liv P. Analyst > "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer DATA ENGINEER > "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to be sent..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how teams plan, track, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) SB Shubam B. Software Developer > "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a reliable..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) SL Sai L. Software Engineer > "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) SL Sai L. Software Engineer > "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) HV Hrithik V. Software Engineer - Trading Systems > "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) EA Estrela A. Software AI Engineer > "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) AS ANNPURNA S. Marketing Data Ops Manager > "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) SB Shubam B. Software Developer > "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) Vinit C. Trainee > "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance and set up things like..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) CR Carmine R. Software developer > "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand the system, it becomes..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) ## User interface 4.66 (384) [Jira](https://www.capterra.com/p/19319/JIRA/) 4.45 (15,417) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Lucidspark 30/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/211643/LucidSpark/#features) Jira Top features 38/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) ### Recognition No recognitions have been awarded to Lucidspark Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Lucidspark Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lucidspark - By Lucid Software - Located in United States - Founded in 2010 Jira - By Atlassian - Located in United States - Founded in 2013 ## 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