Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
All teams
UpMetrics serves social impact organizations across the private and public sectors, including foundations, nonprofits and impact investors.
This software is great - it provides great reports, you can customize the dashboards, it has a great way to keep track of your work, and it's really helpful for managing development.
I dislike both how it's hard for me to use and how it's hard for others to use - I run into instances of people misunderstanding the software all the time, which creates mistakes and wasted time.
I am using this tool since several months and I found this software amazing as it is very easy to handle and tracking the created Bugs, Task or Improvement tickets in excellent way.
It slows down productivity. This could be a company specific flaw but I hated always having to ask product managers for permission to access documents that I needed.
The ease of use is such a timesaver. Also the many integrations with other attlassian products is great, it really saves a lot of time and it's a great as documentation.
It can be costly and there are nasty sides on the licensing. For example, you can't use plugins for a limited number of users, and only pay for that the number of users.
I like the functionality the ability to run real time reports and issue tracking with ease. I love the collaboration amongst peers and so every stakeholder is informed.
Unable to clone the tasks when it is Done. Sometimes, my members having mistakes in cloning because sometimes the tasks that already set to Done status is unable to see the cloned one if you clone it.
UpMetrics has solved that for us. They have been the terrific partner and ally we needed to fulfill this aspect of our strategic growth plan.
I was disappointed when the UpActive app was disabled because that was how our organization was planning to use UpMetrics the most. We are still working through a way to solve for this loss.
They are honest and kind, and they genuinely want to support non-profits like mine to help maximize our impact.
The one downside I can note is that they discontinued another product that connected to UpMetrics that we really used religiously.
Everyone I have interacted with has been excellent. They have a great mission and truly care about their clients success.
No major issues or areas of dissatisfaction have come up for us. There are small tweaks we've shared, eg.
I love the UpMetrics team. Not only are they all so nice and easy to work with, but they are incredibly patient with us.
I'm not quite sure how to use the educational data part of the software. I'm not sure how to gather attendance and behavior data.
Jake D.: My name is Jake, my company is Uni. We are one to 10 people, and my score for Jira was a four. Before we were using Trello and we didn't like it as much as Jira, because it really only was good for task management, but the tickets and organizing complex projects weren't as strong on it. We also really liked the documentation and the ability to do other things in Jira that Trello didn't offer. So in general just as we grew and had more engineers to manage and more complex software projects to manage, Jira became a better fit for our company. I chose Jira first and foremost, because the devs at my company really liked it and had experience working on it. It also allowed us to manage a front-end and backend team more easily and collaborate with ease compared to the other products we were looking at. It was affordable for startups and also supported us scaling all the way up if we were to grow our org to be much larger. As I had used it in previous companies that were bigger enterprises and saw it used for everything from documentation to ticket management to product management and development, so it just made the most sense for our org as we grew and was very affordable. Getting started with Jira was pretty easy, it took us about a week. We had a designated project manager who went about kind of setting up every user and getting the board set up the way we needed. We had engineering leads trained in how to do ticketing and how to move tickets from beginning to end pretty quickly. I think a lot of people use Jira and have experience with it coming out of school or bootcamp, so it was a pretty easy switch for us. Coming over from Trello, we found it was pretty fast to recreate the tickets and our processes from that. I think my biggest recommendation is just making sure that the engineers really want it. I think that project managers, it really caters to and has a great amount of tools for documenting, doing product recs, doing task management, QA, all of that. But I think if the devs aren't comfortable using it for pointing, using it for work management, it kind of gets out of line or doesn't get set up in a proper way. So, asking your developers to make sure that that's the tool they want and making sure it's set up in a way that's optimal for them I think makes it a much smoother transition, and easier for the business leads and product leads to engage with as well.
Prioritize real-user-identified key features according to your needs to find your best fit.
Jira
UpMetrics
UpMetrics
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: