# Compare Jira vs Microsoft Power Automate 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and Microsoft Power Automate based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-227210/JIRA-vs-Microsoft-Power-Automate

---

# Jira vs Microsoft Power Automate Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraMicrosoft Power Automate2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,367 reviews](#user-reviews)

Positive

14,020

Neutral

1,128

Negative

219

[## Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [236 reviews](#user-reviews)

Positive

214

Neutral

14

Negative

8

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 9,150 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

Customizable Reports

4.4

Task Management

4.6

Commenting/Notes

4.6

Customizable Fields

4.6

Real-Time Data

4.2

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.4

Commenting/Notes

NA

Customizable Fields

4.1

Real-Time Data

NA

User satisfaction

User satisfaction

4.4

User reviews[15,367](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.4

User reviews[236](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.3

Customer support

3.8

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Microsoft Power Automate can be used for organizations of all sizes, from small business to enterprise, and across all industries and departments including finance, HR, IT, and more.

## User reviews

Pros & cons

Kevin P.

Products infrastructure Specialist

> "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

WH

William H.

Mobile Marketing Account Executive

> "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046)

NP

Neha P.

Application support analyst

> "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

SB

Shubam B.

Software Developer

> "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

RV

Rakhi V.

QA Lead

> "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022)

Hadi B.

Product Coordinator

> "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

JT

Jarvis T.

Support Coach

> "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

NP

Neha P.

Application support analyst

> "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

VR

Verified Reviewer

Software Developer

> "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286)

VR

Verified Reviewer

QA Engineer

> "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

AS

Adam S.

Head of Transformation Planning

> "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134)

VR

Verified Reviewer

Operations manager

> "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Sumedh V.

Software Engineer

> "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

VR

Verified Reviewer

Support engineer

> "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

JH

Jennifer H.

Managing Paralegal

> "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252)

IP

Ilya P.

SRE

> "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

VR

Verified Reviewer

DATA ENGINEER

> "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975)

Manoj H.

Senior Analyst

> "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Enguerran M.

Fullstack web developer

> "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

Denis M.

Recruiter

> "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

SB

Shubam B.

Software Developer

> "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

QA Engineer

> "Customer support mostly redirects you to documentation which isn't always helpful for specific issues."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

VR

Verified Reviewer

Operations manager

> "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

Aniket K.

Software Engineer

> "Also, performance can sometimes slow down when working on large projects, which can affect productivity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841)

VR

Verified Reviewer

Operations manager

> "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

SB

Shubam B.

Software Developer

> "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Debojyoti M.

Software Engineer

> "sometimes it takes forever to load a single page which is annoying when u just wanna check a task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Wren W.

Office Administrator

> "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

MG

Matt G.

SOX Senior Analyst

> "Additionally, poorly configured notifications can lead to email / notification overload."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

Prashant M.

Quality Assurance

> "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

VR

Verified Reviewer

Talent Aquisition Specialist

> "There are times I wish I had the ability to filter based on different things that are not options."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219)

DL

Drew L.

SR SYS Admin

> "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

Prashant M.

Quality Assurance

> "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

DV

Dario V.

CTO

> "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

VR

Verified Reviewer

Software Engineer

> "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "For simple tasks, it often feels like overkill, with too many fields, steps, and settings."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

Hadi B.

Product Coordinator

> "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SC

Sam C.

Talent Lead

> "The interface can feel overwhelming and bloated, especially for new or non-technical users"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958)

SB

Shubam B.

Software Developer

> "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Wren W.

Office Administrator

> "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Jay G.

SDE

> "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456)

Wren W.

Office Administrator

> "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Parsa G.

AI Data and Insight Analyst

> "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666)

Debojyoti M.

Software Engineer

> "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Enguerran M.

Fullstack web developer

> "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

IM

Inga M.

Sales Manager

> "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592)

KG

Kregg G.

Agile Team Lead

> "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222)

MG

Matt G.

SOX Senior Analyst

> "Performance may degrade with very large projects, and it can be very time consuming to keep it updated."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

BA

Beth A.

Copywriter and marketing consultant

> "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954)

SS

Shenella S.

Business Development Team Leader

> "Interface involves too many click paths which causes a lag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816)

DV

Dario V.

CTO

> "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

Chitransh G.

Consultant

> "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674)

Enguerran M.

Fullstack web developer

> "The best aspect of the software for developers exists in its ability to work together with Git and our CI/CD pipelines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

Sachin K.

Project Coordinator or Software Project Associate

> "Reporting is useful, but customizing dashboards sometimes feels more complicated than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148713)

VR

Verified Reviewer

Software Engineer

> "The ability to assign tasks, monitor progress, and maintain visibility across projects makes day to day coordination much easier."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136212)

VR

Victor R.

Product Coach

> "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162)

JK

Jitae K.

Sr.Devops

> "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Fohsoh D.

Data analyst

> "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

CQ

Connor Q.

IT Team Lead

> "For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

CQ

Connor Q.

IT Team Lead

> "It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

VR

Verified Reviewer

Tech Lead

> "From an enterprise standpoint, Power Automate is also cheaper to make automation with than UiPath, while requiring the same..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Tech Lead

> "This causes some issues in reaching SLA and planning how many virtual machines are required for a given process to complete..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Support Specialist

> "I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

MS

Manish S.

AI and Automation Engineer

> "The only this I do not like about Microsoft Power Automate is the Power Automate desktop version of it."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7105005)

CQ

Connor Q.

IT Team Lead

> "It can work quite well for approvals and notifications, and simple uncomplicated process automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

VR

Verified Reviewer

Support Specialist

> "Some connectors can be unreliable, and more complex automations have a learning curve"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

David R.

Innovation director

> "It’s a versatile and powerful tool for automating a wide range of tasks within the O365 ecosystem, allowing teams to save time..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6557067)

VR

Verified Reviewer

Support Specialist

> "I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

VR

Verified Reviewer

IT Engineer and Support Analyst

> "One of the biggest perks of using Microsoft Power Automate for us has been how easy it is to trigger jobs straight from Teams."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7055030)

ZP

Zoe P.

Employee

> "It's not fully mature yet and is missing a lot of key features other similar products/systems, such as Nintex, provide."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

Lucas H.

Project Manager

> "We use Power Automate for several regular automations, one of which is a rather interesting weekly mail merge. Once the..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

IA

Ibrahim A.

Quality Engineer

> "For instance, a common problem I have encountered is with certain dynamic blocks not allowing the flow to be saved due to..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791)

CK

Calvin K.

Systems Analyst

> "The built-in connectors made it extremely easy to deploy working flows, but scaling out took more effort to optimize."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7066668)

RJP

Ralph Jefferson P.

Application Developer

> "Sometimes it is not responsive and the Classic Design UI was laggy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6488365)

CQ

Connor Q.

IT Team Lead

> "For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

SW

Sam W.

Helpdesk Manager

> "Can be somewhat difficult to configure certain actions due to the level of knowledge needed"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6623065)

MD

Maximilian D.

BPM

> "It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7141371)

RW

Ray W.

Systems Optimizer

> "Occasionally the connectors don't have full API functionality."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6750723)

TB

Tyler B.

Tier Two Technician

> "Power Automate is a fantastic tool that we leverage heavily for task automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7102231)

NS

Netra S.

Senior RPA Developer

> "Very hard to navigate within the flow if automation flow is very long with many actions"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6636033)

Lucas H.

Project Manager

> "Power Automate connects well to the 365 suite. And the builder interface has a pleasant, pro-business aesthetic typical of..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

GK

Guy K.

Solution Architect

> "Copilot assistance is very unhelpful and will often ruin your flow rather than aide or assist you."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6719960)

Nishant T.

Sr. Analyst

> "This supports the wave of non-coding. As it offers non-coding feature for automation"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

VR

Verified Reviewer

HR Director

> "I am in HR, so this is not my area of expertise."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

ZP

Zoe P.

Employee

> "What's great about Power Automate is most businesses have it already with their licenses if they already have other Microsoft..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

TK

Tina K.

Manager

> "Customer service when troubleshooting is problematic."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

JN

Joshua N.

Application Specialist

> "The new integration with AI helps save time in the preliminary setup of the flows, but as expected, still needs config but..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255)

TK

Tina K.

Manager

> "Bugs are hard to identify and resolve."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

JN

Joshua N.

Application Specialist

> "Has enabled us to automate so many manual processes or reduce the amount of steps taken for specific processes."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255)

AI

Andrew I.

Program and Financial Officer

> "Sometimes things can go a bit wonky when using it and something will break despite no user intervention then you need to jump..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6251120)

VR

Verified Reviewer

HR Director

> "I appreciate that it enables me to automate many of my processes. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

DW

Danny W.

Art Director

> "The learning curve can be overwhelming, and if your user doesn't have the right permissions there may be some frustrating trial..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6062745)

BP

Brittany P.

Manager

> "Microsoft Power Automate allow me to send task to my employees without being in the office"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6754098)

Stephen P.

Director

> "Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4916013)

ES

Ed S.

Service Desk Manager

> "The interface and AI features allow non-technical staff to easily create a workflow."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6652258)

Prince J.

Compliance Specialist

> "There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3608803)

KS

Kris S.

Senior Program Officer

> "It has allowed me to speed up my work processes, and the work processes of my entire organization, immensely. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6612435)

AJ

Adam J.

Special Projects Coordinator

> "The biggest drawback for us is the dependence on user specific connections on the various connectors."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3995163)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails with a..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

KJ

Kondal J.

System Engineer

> "Not good at customer service."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4820308)

RG

Ritu G.

Scientist

> "The SAP purchasing processes can also be setup and automated through Power automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6640871)

VR

Verified Reviewer

Graduate Researcher

> "While there are so many features, it was really difficult to set up a workflow that worked with what my company needed to do."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

VR

Verified Reviewer

Data Solutions Senior Consultant

> "The integration options are extensive, and the pre-built templates are a lifesaver. Plus, the mobile capabilities and top-notch..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4896218)

VR

Verified Reviewer

Technology Officer

> "There was no way that I could see to port the Desktop version to the Pro version."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

Nishant T.

Sr. Analyst

> "Rich integration strength across MS suit of products"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

Allen H.

Lead

> "For example, if i build a loop with various stored procedures in it, building it in a certain way will not allow you to open..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3322111)

SR

Sandra R.

Coordinator

> "Power Automate has every basic feature to satisfy an individual and an organization's needs such as sending reminders, getting..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5002349)

AP

Anna P.

Developer

> "I've never found the documentation very useful, as they don't include many use cases."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3613735)

NB

Norman B.

Senior Consultant

> "Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out of..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6825305)

KS

Kristen S.

Specialist

> "Difficult to learn to use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6054379)

Babatunde O.

SEO Marketer

> "Very great for cloud workflow set up with streamlined processes that makes approval and implementation easy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6790915)

VR

Verified Reviewer

Graduate Researcher

> "Some of the videos we watched to learn how to do things ourselves were unhelpful."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

IA

Ibrahim A.

Quality Engineer

> "It helps automate many redundant tasks and requires minimal maintenance once set up."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791)

VR

Verified Reviewer

Quality and Digital Assurance Leader

> "Integration with existing business processes was difficult at first."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4218024)

VR

Verified Reviewer

Tech Lead

> "In addition the pre-built API connectors are very easy to use compared to competition products like UiPath."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

TD

Thomas D.

IT Manager

> "Unfortunately, this application's connections are less reliable than you think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4577453)

TK

Tina K.

Manager

> "We use it for RPA and have neen successful in the implementation for processing."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

VR

Verified Reviewer

Technology Officer

> "I could not download Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

DT

Dillon T.

Telecom Engineer

> "Incredibly useful tool to create cloud based scripting using Microsoft products."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6591790)

SN

Shivendra N.

Software Developer

> "process is also having some limitation like approval process cant run more thanks 28 days."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

VR

Verified Reviewer

Senior Consultant Technical Specialist

> "I love how easily it integrates with SharePoint, it has all the functionality of most other workflow engines."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6805356)

DD

Daniel D.

Assistant Office Manager

> "I have been disappointed in my ability to integrate two apps that are otherwise not possible to integrate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3266674)

TK

Tina K.

Manager

> "I love that it is no code, low code. And it has a lot of capabilities with various processing needs."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

SR

Sandeep R.

Quality Analyst

> "Mobile application is not fully optimized and lacks several features."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2889035)

JA

John A.

Service Desk Analyst

> "I use it to power automate forms and documents for ease of use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6622734)

AW

Arno W.

Sr Automation Consultant

> "Large RPA tasks are more difficult to process in Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3523561)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Power automate interface makes the learning curve not as steep as you would think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

SA

Swakin A.

Sr.Engineer

> "Custom connectors are a bit complex to create."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3495125)

AJ

Abhijeet J.

Lead Consultant

> "Integration with Microsoft - especially with SharePoint and Office apps"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6534648)

SN

Shivendra N.

Software Developer

> "For developer some time it is inconvenient to debug in case of error"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

VR

Verified Reviewer

Tech Lead

> "The representatives tend to be quite knowledgeable and already have a working relation with the security team."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Consultant

> "Not fit for highly complex processes or anything that needs multiple integration points."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2819719)

NS

Nuno S.

Process Improvement and Report Analyst

> "Easy to create workflows without the need of learning no code and easy to integrate with Microsoft office 365"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6693556)

MAA

Mary Ann A.

Freelancer

> "I'm just having a hard time to connect my ODBC to SQL connection feature."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2793975)

VR

Verified Reviewer

Global Solution Director

> "Fantastic functionality, allowing to automate a great deal of tasks. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806967)

Joel M.

VP

> "I don't like that I have to buy a subscription to share my automation scripts with others."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2789299)

CRT

Claude Real T.

Business Analyst and Graphic Designer

> "It also allows me to configure various notifications very useful when dealing with multiple projects simultaneously."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5083023)

JP

Jed P.

Customer Onboarding Manager

> "The learning curve is a bit long and does take a decent amount of effort if you are not a techie type of person."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2675219)

[View Reviews](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

## User interface

4.45 (15,367)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

4.42 (236)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Jira

Top features

29/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

Microsoft Power Automate

23/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#features)

### Recognition

No recognitions have been awarded to Jira

No recognitions have been awarded to Microsoft Power Automate

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Power Automate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

Microsoft Power Automate

-   By Microsoft
-   Located in United States
-   Founded in 1975

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[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$15/month

Price

$10.99/month

4.4

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/184581-227210/Asana-PM-vs-Microsoft-Power-Automate)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/)

$15/month

Price

$5/month

4.4

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/211559-227210/Trello-vs-Microsoft-Power-Automate)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,583)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.6

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,593)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$15/month

Price

$800/year

4.4

Features

4.6

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/186749-227210/TaxDome-vs-Microsoft-Power-Automate)