# Compare Jira vs Birdview 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Birdview and Jira based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-232375/JIRA-vs-Birdview --- # Birdview vs Jira Features and Cost Comparison Last updated June 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BirdviewJira2/4 selected [Birdview](https://www.capterra.com/p/232375/Birdview/)[4.5 (475)](https://www.capterra.com/p/232375/Birdview/reviews/) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) [## Birdview](https://www.capterra.com/p/232375/Birdview/)[4.5 (475)](https://www.capterra.com/p/232375/Birdview/reviews/) Starting Price $9.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [475 reviews](#user-reviews) Positive 446 Neutral 24 Negative 5 [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,417 reviews](#user-reviews) Positive 14,069 Neutral 1,129 Negative 219 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 37,359 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Feature ratings Task Management 4.4 Multiple Projects 4.5 Project Planning/Scheduling 4.4 Commenting/Notes 4.7 Workflow Management 4.2 86%Fit High performer Feature ratings Task Management 4.6 Multiple Projects 4.6 Project Planning/Scheduling 4.5 Commenting/Notes 4.6 Workflow Management 4.5 User satisfaction User satisfaction 4.5 User reviews[475](https://www.capterra.com/p/232375/Birdview/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.5 User satisfaction 4.4 User reviews[15,417](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 Price starts from Price starts from $9Per User, Per Month - Free version - Free trial Price starts from $7.91Per User, Per Month - Free version - Free trial Best for Best for Birdview is perfect for teams of 10-1000 people managing Professional Services across various industries, including engineering, IT, business consulting and operations, marketing, and more. Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## User reviews Pros & cons VR Verified Reviewer Global People Associate > "Its comprehensive features for task tracking, resource management, and reporting have significantly improved team collaboration..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6516618) NF Nicholas F. Design Engineer > "Specifically, the ‘Add Time’ feature makes it difficult to locate tickets unless I have the numbers memorized, and the search..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7045195) NF Nicholas F. Design Engineer > "By connecting time entries with specific tasks, we can streamline reporting, improve accountability, and reduce manual effort." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7045195) EB Eva B. Solutions Consultant > "Some of the features like the multiselect is not very user friendly/transferrable, like I can't use shift on my keyboard to..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6559712) SJ Shubham J. Configuration Analyst > "We can see the project tasks easily and it is a very comfortable tool to use and as we use it in our daily official life so it..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6842128) EB Eva B. Solutions Consultant > "Since my team moved our project trackers from Excel to Birdview, it feels like there are a lot of settings that are dependent on..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6559712) FS Fredrick S. s > "It has streamlined our entire workflow through powerful process automation and has significantly improved our team collaboration." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7016813) MS Mahima S. Benefits Processor > "Admin does not have option to directly tag any colleague and have to type the whole name everytime." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7024917) AF Amanda F. Accounting Specialist > "Customer support has been responsive and helpful when needed, and while it’s not perfect, it’s a solid option for managing..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7044687) SG Sneha G. Product Lead > "When vacactions are applied or if there is stat holidays, the week does not adjust with the vacations/holidays." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6851942) AV Auke V. Engineering Project Coordinator > "It enables project organizing and planning all in one piece of software." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7044623) IN Ina N. paralegal > "For example, when I want to add a new project, I can't do it from any page." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7110993) JS Jessica S. Photo Editor > "It also organizes all of the tasks for a project fairly well with parent tasks and sub-tasks as structure." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7013813) ZW Zoe W. Senior Web Designer > "My only other previous experience with a project management platform has been Workamajig, and I prefer BV to that, but do..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6670872) JO Jen O. Director of Development Communications Operations > "The company has tried to improve its customizability over the years, although fortunately they don't redesign the whole darn thing..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6885107) ML Maksim L. SDET > "However, I sometimes found the interface a bit cluttered for my simple needs, and I wished for more QA-specific features like..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6819285) JS Jessica S. Photo Editor > "I enjoy the option to view my assignments through either Resources - a weekly overview or as a list." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7013813) JO Jen O. Director of Development Communications Operations > "I would add that I don't think I use it to its full potential - it's sort of like a big rambling building where you only know your..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6885107) PK Pulkit K. Configuration Analyst II > "Easy alignment can be done through out the teams which helps in collaboration." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7144349) PT Pri T. Marketing Manager > "Not being able to add a template checklist and get notified when someone checks it or adds to it." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6631008) JL Jaron L. Facilities Manager > "This integration has significantly enhanced our productivity, ensuring everyone stays on the same page and projects are delivered..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6396669) RM Riyansh M. Configuration Analyst > "Sometimes, it's hard to find the closed and archive project tasks." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7027664) VR Verified Reviewer Implementation Specialist > "It's great to be able to see all the subtasks associated with each main task, and to see which ones have been completed." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7044173) CE Czarina E. Research Project Manager > "I find it hard locating the different spaces, especially with a large team." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6852050) TT Tasneem T. Consultant > "i like that i can see all my tasks on one page and see who is working on what project." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7013606) DA Dawn A. Director of Online Sales > "Access to closed projects is very cumbersome and difficult to manage when we need to refer to an old project." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6409617) Derek E. Technical Operations Manager > "I love that it's geared towards Professional Services Projects, which is really just mass project management with customers where..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6415711) RC Rafael C. Data Scientist > "While functional, the "view saving" feature is not very intuitive at first." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6706899) IN Ina N. paralegal > "Easy to use, intuitive interface, and helpful features that make tasks more organized and efficient." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7110993) DH Dawood H. Fund Services Manager > "To not be able sort the timesheet based on project/client." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6415687) OP Oksana P. Paralegal > "Good tracking for tasks and time." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7119620) VR Verified Reviewer Manager, Cyber Security and Compliance > "Navigation needs some work, sometimes I'm struggling to add things where I need to add them" [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6777211) ML Maksim L. SDET > "The customization options were also a big plus, allowing me to tailor it to my specific needs." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6819285) KL Katie L. Director > "I don't like the fact of every little change costs credits." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6879201) VS Vardeep S. Benefits Processor > "However, with some refinement to the AI feature, it could become even more efficient and seamless." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7023578) Renie S. Quality Analyst > "I believe a new customer would still find some level of difficulty setting up a project compared to other project management..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6316979) JS Jessica S. Photo Editor > "I also like that people can comment on tasks to provide updates or changes." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7013813) TS Thibaud S. Associate architect > "Time logs system feels a little bit clunky" [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6487698) AC Angela C. LXD > "It's great that it allows a detailed breakdown of projects." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6881582) PRA Pierre-Richard A. Analyst, Broking > "Lack of personalization in the notification." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6843897) Thomas C. civil engineer > "It makes me focus all the information on the same platform, having a more effective exchange of knowledge with my work team." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6475941) SC Schubert C. Data Techniciam > "I haven't found much of a Con it just takes some transitioning to get used to all the settings." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6396872) DS Divya S. Benefits Processor > "It is easy to track the tasks, and we can use AI to enhance our comment over there." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7023277) RT Ryley T. Engineer > "confusing, clunky, nonhelpful reports, not user-friendly." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6743000) GA Greyson A. Research Scientist > "It's a solid Project Management program that allows for visibility across multiple projects." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6795227) BZ Bartek Z. director > "It took me a while to learn all the icons." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6631865) VS Victoria S. Actuarial Analyst > "Its amazing for when you have multiple projects in action at the same time with different and overlapping timelines." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6795289) TN Thomais N. Project Manager > "Also, the integration with some less common tools wasn’t as seamless as with the more popular ones, which required additional..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6331654) KG Karen G. Project Coordinator > "This allows us to keep all communications in one place to track progress." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6450150) CL Carmino L. Manufacturing > "sometimes i cant find the task at hand but id say that's moe my fault" [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6802649) VS Victoria S. Actuarial Analyst > "My favourite thing about Birdview is the way is helps me manage and organize my tasks." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6795289) SP Sondra P. Coordinator > "Sometimes the search function fails for recently added jobs, but shortly corrects itself." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6335145) AC Angela C. LXD > "Really helps track where time is actually being spent." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6881582) AA Amed A. Senior Full-Stack Engineer > "I feel that implementation was long and tedious." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6561046) AF Amanda F. Accounting Specialist > "The reporting capabilities are strong and give good visibility into projects." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7044687) JG Jessica G. Concept writer > "Sometimes the tabs are redundant when opening a task." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6185284) KG Kara G. Learning Experience Design > "I love the timer feature--it helps me keep track of all of the individual assignments." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6591800) Jerone M. Data Management > "Some applications will cause an unfavorable response time" [See full review](https://www.capterra.com/p/232375/Birdview/#GetApp___6323244) AC Angela C. LXD > "I appreciate the detailed breakdowns and several different ways to input time." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6881582) GF George F. Electronic Technician > "Sometimes a whole row is deleted when I attempt to erase data inputs in a specific time block while using time logs." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___4567026) AF Amanda F. Accounting Specialist > "It delivers what we need, especially with reporting and team coordination." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7044687) VR Verified Reviewer Contract Copy Writer > "I have to copy most text off the page into a different program in order to get my screen reader to read the text, making accessing..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___3148090) SP Stephen P. Software Engineer > "Great for tracking across multiple projects each with a different level of granularity." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6671779) JS Jessica S. Risk Lead, Third Party Management > "Searching for projects can sometimes be tricky, since each project can contain different tiers." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___4850774) AK Anson K. Sales coordinator > "Overall, Birdview has been a very helpful tool for organizing projects and keeping everyone aligned." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___7013609) VR Verified Reviewer Contract Copy Writer > "It's a tie between the fact that the site controls and embedded text don't respond to my screen reader (i'm visually impaired), or..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___3148090) CE Czarina E. Research Project Manager > "Overall birdview has been helpful for organizing projects but I find that I wish it were more user friendly." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6852050) ML Matt L. Graphic Designer > "The project load our team has limits the views we can use." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___4853682) TM Teresa M. QA Analyst > "I like being able to see projects, statuses, and due dates quickly is helpful! " [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6847021) Kelly M B. System Engineer > "The only drawbacks are the app's lack of features and the associated expense." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___4586933) LD Luc D. Implementation Consultant > "To have everything in a "Bird's Eye" view in front of you makes managing and navigating a breeze." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6795554) VR Verified Reviewer Engineer > "Not great for resource allocation, need a lot of fine tuning" [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___4850227) AM Antoine M. AVP > "It simplifies my work by avoiding multiple tools and using a one-stop shop" [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6779206) RM Richard M. INSIDE SALES > "I dislike that messages can be edited." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___4850174) MB Maria B. Client Director > "Fantastic project, time and billing tracking system. " [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6853559) Christian G. Temp Office > "The financial tab isn't built for non-profit, and the learning curve for using the software was fairly steep." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___3262236) TN Thomais N. Project Manager > "I also appreciate the collaboration tools that support real-time updates, shared workspaces, and communication, enhancing teamwork..." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6331654) MA Maria A. Associate Analyst > "As I am not a manager I feel I have way too many restrictions and getting to know completely the software takes a lot of time" [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___3295587) KG Karen G. Project Coordinator > "As a project manager of over 700 projects a year, this is an essential tool in prioritizing our workload." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___6450150) EB Everton B. Segment Marketing Specialist > "Too many e-mails generated from tasks that I am not involved." [See full review](https://www.capterra.com/p/232375/Birdview/#Capterra___3143969) [View Reviews](https://www.capterra.com/p/232375/Birdview/reviews/) YA Yousef A. Systems Engineer > "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for smaller, fast-moving projects,..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) NY Nathan Y. Business Analyst > "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck hear anything from..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736) SL Sai L. Software Engineer > "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration with tools like Confluence." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) BE Basel E. IT Manager > "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become cluttered pretty quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389) CR Carmine R. Software developer > "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone aligned on deadlines and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt), and makes it painful to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) DC Deepak C. Mechanical design Engineer > "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS ANNPURNA S. Marketing Data Ops Manager > "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) SB Shubam B. Software Developer > "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AB Andrew B. Payroll Officer > "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to track my working items..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) SL Sai L. Software Engineer > "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial investment in time to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) IP Indra P. IT Manager > "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634) CR Carmine R. Software developer > "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual boards and integrations can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) Burri N. Business Analyst > "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601) AC Alexander C. It Manager > "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642) AS ANNPURNA S. Marketing Data Ops Manager > "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) Liv P. Analyst > "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning curve initially, once..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) IW Isla W. Senior Project Manager > "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps everyone on the same page." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) EA Estrela A. Software AI Engineer > "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it configured the way it fits..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active tickets on a single board." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) DC Deepak C. Mechanical design Engineer > "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) YA Yousef A. Systems Engineer > "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) AD Arnold D. Senior excutive > "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) SM Sean M. Chief Editor at deBanked > "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292) Liv P. Analyst > "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer DATA ENGINEER > "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to be sent..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how teams plan, track, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) SB Shubam B. Software Developer > "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a reliable..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) SL Sai L. Software Engineer > "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) SL Sai L. Software Engineer > "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) HV Hrithik V. Software Engineer - Trading Systems > "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) EA Estrela A. Software AI Engineer > "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) AS ANNPURNA S. Marketing Data Ops Manager > "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) SB Shubam B. Software Developer > "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) Vinit C. Trainee > "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance and set up things like..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) CR Carmine R. Software developer > "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand the system, it becomes..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) ## User interface 4.47 (475) [Jira](https://www.capterra.com/p/19319/JIRA/) 4.45 (15,417) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Birdview 36/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/232375/Birdview/#features) Jira Top features 38/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) ### Recognition No recognitions have been awarded to Birdview Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Birdview Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Birdview - By Logic Software - Located in Canada - Founded in 1999 Jira - By Atlassian - Located in United States - Founded in 2013 ## 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