# Compare Jira vs Open DevOps 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jira and Open DevOps based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-267175/JIRA-vs-Open-DevOps --- # Jira vs Open DevOps Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraOpen DevOps2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)[4.5 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,417 reviews](#user-reviews) Positive 14,069 Neutral 1,129 Negative 219 [## Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/)[4.5 (273)](https://www.capterra.com/p/267175/Open-DevOps/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [273 reviews](#user-reviews) Positive 257 Neutral 15 Negative 1 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 37,359 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Task Management 4.6 Multiple Projects 4.6 Project Planning/Scheduling 4.5 Commenting/Notes 4.6 Workflow Management 4.5 61%Fit Missing features Not enough reviews Feature ratings Task Management 4.5 Multiple Projects \-- Project Planning/Scheduling NA Commenting/Notes 4.6 Workflow Management 4.1 User satisfaction User satisfaction 4.4 User reviews[15,417](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.5 User reviews[273](https://www.capterra.com/p/267175/Open-DevOps/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.2 Customer support 4.1 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Not provided by vendor ## User reviews Pros & cons YA Yousef A. Systems Engineer > "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for smaller, fast-moving projects,..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) NY Nathan Y. Business Analyst > "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck hear anything from..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736) SL Sai L. Software Engineer > "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration with tools like Confluence." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) BE Basel E. IT Manager > "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become cluttered pretty quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389) CR Carmine R. Software developer > "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone aligned on deadlines and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt), and makes it painful to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) DC Deepak C. Mechanical design Engineer > "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS ANNPURNA S. Marketing Data Ops Manager > "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) SB Shubam B. Software Developer > "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AB Andrew B. Payroll Officer > "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to track my working items..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) SL Sai L. Software Engineer > "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial investment in time to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) IP Indra P. IT Manager > "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634) CR Carmine R. Software developer > "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual boards and integrations can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) Burri N. Business Analyst > "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601) AC Alexander C. It Manager > "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642) AS ANNPURNA S. Marketing Data Ops Manager > "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) Liv P. Analyst > "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning curve initially, once..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) IW Isla W. Senior Project Manager > "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps everyone on the same page." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) EA Estrela A. Software AI Engineer > "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it configured the way it fits..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active tickets on a single board." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) DC Deepak C. Mechanical design Engineer > "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) YA Yousef A. Systems Engineer > "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) AD Arnold D. Senior excutive > "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) SM Sean M. Chief Editor at deBanked > "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292) Liv P. Analyst > "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer DATA ENGINEER > "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to be sent..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how teams plan, track, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) SB Shubam B. Software Developer > "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a reliable..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) SL Sai L. Software Engineer > "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) SL Sai L. Software Engineer > "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) HV Hrithik V. Software Engineer - Trading Systems > "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) EA Estrela A. Software AI Engineer > "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) AS ANNPURNA S. Marketing Data Ops Manager > "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) SB Shubam B. Software Developer > "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) Vinit C. Trainee > "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance and set up things like..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) CR Carmine R. Software developer > "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand the system, it becomes..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) PK Parth K. Web Developer > "It is a strong and customizable platform that provides a number of tools and services to support DevOps procedures." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4659214) PP Piotr P. QA Automation Engineer > "Also, if users need new functionality, it can be reported in the Jira forum, which is tracking similar requests - unfortunately, a lot..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3639224) PK Parth K. Web Developer > "It provides a useful and effective technique for developing, delivering, and overseeing cloud-based applications." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4659214) EV Edwin V. Lead developer > "Sometime it can be very slow when a lot of users using this portal. Or when there is a bug in a new version of jira when we cannot save..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3640275) Naresh P. Software Engineer > "The integration with other software keep everything at same page, whether the update after code deployment and alarm setter." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3690677) OS Omar S. Deveopler > "Due to my habit of sending and referencing tickets across Slack, the lack of the ability to copy the URL to the clipboard makes this..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3588663) DA Denis A. realisateur > "makes it easy to manage a team and helps each developer to keep track of everything they do and also to communicate with the team." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4378268) PK Parth K. Web Developer > "When there are many users using this portal, it could be very slow." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4659214) TC Thibaut C. Software engineer > "It's adapted to every role in the team (developer, project manager…) and every one can use it in the way they need it the most" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3632515) PJ Pawan J. Subject matter expert > "It is difficult for a non technical person to monitor the activity of the devops team specially during integration of an new software..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3595534) SA Suraj A. Front End Web Development Lead > "Have been using Jira for more than 5 years, One thing that I liked about this is that evolved with the changing demands of the IT..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3472623) HH Hira H. Content Writer & Social Media Executive > "There may be some standard source code that one organization has that another wants to use, and it is unfortunate that there is no..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3130244) HH Hira H. Content Writer & Social Media Executive > "I also like the fact that Jira has the ability to have a 100 foot view of the work being done in the organization and at the same time..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3130244) BK Benjamin K. Account Executive > "This is difficult for first time users to understand where to go to submit a ticket, how to do so, and which fields to use" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3444796) VR Verified Reviewer Backend Developer > "It has a lot of essential features that help me manage my tasks as well as keep track of all the new features we've implemented and the..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3407685) VR Verified Reviewer Software Engineer > "The thing that frustrates me the most about this software is the way it uses two different rich text editors—one for creating tickets,..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2421958) LR Luana R. Product Manager > "I can better organize my work flow, and make our day to day more agile." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3634031) Sourabh S. Software Developer > "The options available to format the comments on an issue are limited and not very intuitive." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3071094) AB Adam B. Senior UI/UX Designer > "As a designer, I use Jira to work with product manager and developers to collaborate for product development and it's been great to us..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3168427) LM Lukas M. CEO > "You shouldn't use Jira with a very low powered pc, because performance is a bit bad in those cases" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3559022) Sourabh S. Software Developer > "The inbuilt SLA management and the option of integrating it to third party alert and notification software is impressive." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3071094) BK Brian K. Sr Program Mgr > "However when I needed to do something that was not out of the box it was very cumbersome and required a lot of my time." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3275370) Sourabh S. Software Developer > "The ability to create custom queues and automatically re-direct issues to these queues saves a lot of time." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3071094) OS Omar S. Deveopler > "It is generally a good app, but it lacks the most basic feature, requiring me to use a laptop instead." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3588663) VR Verified Reviewer Marketing and Graphics Coordinator > "The ability to provide feedback has also been awesome for tracking any comments and or suggestions within our team and remote workers." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2974148) MB Madhav B. CTO > "Layers of different UI is a bit jarring and setting up things is very hard." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3536350) VR Verified Reviewer Senior Android developer > "i really was amazed when i began working with jira,it has alot and i mean alot of features. As a developer the most important for me..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3273495) PK Prince K. Senior Consultant > "One thing I've always disliked about Jira is the lack of UI customization such as applying themes or having certain sections stand out..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2357070) PJ Pawan J. Subject matter expert > "We use jira to collaborate with various software developers in order to create new exciting edutech tools for students" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3595534) HH Hira H. Content Writer & Social Media Executive > "I don't think it's great that Jira roles aren't shared across the company." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3130244) SB Sivajee B. Software Developer > "We can do lots of project management things with Jira." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3691359) PJ Prateek J. DevSecOps Engineer > "Cost is a bit higher, difficult for the small team to use" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2968609) SB Sivajee B. Software Developer > "The customization and features it has are awesome." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3691359) MS Mark S. Teacher > "Instructions I found online did not solve the issue and many other people seemed to complain of the same thing." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3376504) Carlos David M. Technical Team Lead > "Overall I'd say that JIRA has been a key part of the success of almost every IT project for which I have been part during my 12+ years..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3793398) CD Charlotte D. Delivery Manager > "It seems as though JIRA integrates with a (soon-to-be) outdated version (might be using the wrong words) of Azure DevOps that my team..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2411106) LM Lukas M. CEO > "I especially like the multiple hierarchies of tickets with subtasks, which e.g. GitLab has not implemented as good." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3559022) VR Verified Reviewer Data Science Consultant > "UI is a little difficult to maneuver across. " [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3137896) NS Nirav S. Manager > "Works like bug tracking tool" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3687215) SB SIMON B. Software developer > "Some developers I have worked with find Jira with confusing user interfaces, it's hard to find tasks assigned to a particular developer." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2781639) AA Arshad A. Database Administrator > "We use it for project managment with our code repository linked to it and its working excellently for us." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3442117) MS Mark S. Teacher > "Overall I would not go back to Jira simply because some of the simpler things never worked." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3376504) SS Simon S. Software Engineer > "Working on jira is very easy, and makes all the work organized, I like to use it because it keeps track for everything, every ticket..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3563419) CC Carla C. Ecomm Director > "It's just sparse and less user friendly." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3302449) EV Edwin V. Lead developer > "Great connection with other applications like confluence." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3640275) RW Russell W. Manager > "Eventually, the system seemed unwieldy and took too much time and effort for everyone to follow the requirements and rules of the..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2420768) Reunaldo P. Senior Data Analyst > "The feature of Open DevOps that I enjoyed the most was its versatility." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___4625766) VR Verified Reviewer Product Manager > "Horrible UI" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3603883) NS Nirav S. Manager > "Jira is a very popular tool amongst product managers and developers." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3687215) DW Darrell W. CEO > "Sometimes it is a little difficult to find a feature or function." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2420851) Sourabh S. Software Developer > "It has great audit trail tracking and can act as a source of truth for all parties involved." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3071094) CK Camille K. Mathematical Modelling Analyst > "I believe that JIRA has a lot of functionalities that I don't use because I don't know how to and probably the feature itself was not..." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2415386) PP Piotr P. QA Automation Engineer > "Bug and task tracking are easy and quick." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3639224) VR Verified Reviewer Software engineer > "There's so many features, that it can be hard to figure out how to do one specific thing." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2680818) KS Kritika S. Director of Operations > "We love the detailed reporting of the project management which shows the involvement of every stakeholder in it." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2999115) RK Roshni K. employee > "Collaboration feature is missing" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2581482) SB Sivajee B. Software Developer > "It's a one tool every developer knows and one tool everyone should use" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3691359) VR Verified Reviewer Customer Experience Manager > "Quite expensive and all add-ons cost extra" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2752313) NS Nirav S. Manager > "Efficient project management tool" [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3687215) DC Debodirno C. Member of Technical Staff > "The dashboards are not fast." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2445225) Dilip J. Software Developer > "JIRA is one of the best known software used to develop and track software using the Agile method." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3338811) RK Roshni K. employee > "In the beginning it is difficult to get used to it." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2581482) CC Carla C. Ecomm Director > "It also allows for easy organization of projects and silos, which intersect with each other." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___3302449) BT Boris T. Manager > "It is hard to set up the first time." [See full review](https://www.capterra.com/p/267175/Open-DevOps/#Capterra___2752964) [View Reviews](https://www.capterra.com/p/267175/Open-DevOps/reviews/) ## User interface [Jira](https://www.capterra.com/p/19319/JIRA/) 4.45 (15,417) [Open DevOps](https://www.capterra.com/p/267175/Open-DevOps/) 4.47 (273) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Jira Top features 38/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) Open DevOps 19/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/267175/Open-DevOps/#features) ### Recognition Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Open DevOps ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Open DevOps Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 Open DevOps - By Atlassian - Located in United States - Founded in 2013 ## 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