---
title: "Jira vs Wrike: Features and Cost Comparison 2026 | Capterra"
description: "Jira vs Wrike: Which project management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision."
source_url: "https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---

# Jira vs Wrike Features and Cost Comparison

Last updated November 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WrikeJira2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15781)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3046)](https://www.capterra.com/p/76113/Wrike/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15781)](https://www.capterra.com/p/19319/JIRA/reviews/)

[## Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$7.91/month

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Starting Price

$10.00/month

Starting Price

$10.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [15,781 reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

Positive

14,419

Neutral

1,141

Negative

221

Positive

14,419

Neutral

1,141

Negative

221

Reviews Sentiment

Based on [3,046 reviews](https://www.capterra.com/p/76113/Wrike/reviews/)

Positive

2,726

Neutral

225

Negative

95

Positive

2,726

Neutral

225

Negative

95

Best for (according to reviews)

-   **Business size**: Small businesses account for 7116 reviews, representing 47% of feedback, demonstrating broad uptake among smaller organizations, with notable usage in enterprises and midsize firms.
-   **Industry**: Computer software and IT services together contribute 40% of reviews, indicating strong adoption in technology-driven sectors, while financial services add a smaller share at 5%.
-   **Use cases**: Project management (52%), task management (44%), and workflow management (21%) are primary, highlighting focus on organizing, tracking, and optimizing team activities.

Best for (according to reviews)

-   **Business size**: Small businesses account for 1,405 reviews, representing 49% of feedback, showing widespread use among smaller organizations.
-   **Industry**: Marketing & advertising, computer software, and IT/services together contribute 31% of reviews, indicating notable adoption across creative and tech-driven sectors.
-   **Use cases**: Project management (76%), task management (58%), and workflow management (36%) are the main applications, highlighting Wrike's focus on team collaboration and process organization.

## Reviewer verdict

Jira

Jira users find it best for managing complex projects that require customizable workflows, Agile methodologies, and detailed task tracking. Reviewers value its integration with tools like Confluence, Bitbucket, GitHub, Slack, and Trello, which they say supports collaboration and development workflows. They mention that Jira’s extensive features and customization options suit teams needing advanced project planning and reporting, though they note a learning curve and higher costs for larger teams.

Wrike

Wrike users consider it ideal for teams seeking intuitive task management, flexible scheduling, and clear visualizations through Gantt charts and dashboards. Reviewers highlight its integrations with Microsoft Outlook, Slack, Google Drive, Excel, and Microsoft Teams, which they say enhance communication and workflow efficiency. They appreciate Wrike’s user-friendly interface and competitive pricing for small teams, though some mention the interface can be overwhelming for new users and advanced features may require higher-tier plans.

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Features comparison

Beyond cost, assessing the specific features and benefits of Jira and Wrike within the project management space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 29,306 reviews from Project Management users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Jira

91%Fit

High performer

Feature ratings

Task Management

4.6

Project Planning/Scheduling

4.5

Task Progress Tracking

4.6

Task Scheduling

4.5

Wrike

83%Fit

Feature ratings

Task Management

4.6

Project Planning/Scheduling

4.5

Task Progress Tracking

4.4

Task Scheduling

4.5

Task Management

4.6 (3604)

4.6 (875)

Jira users appreciate its robust task management features, including the ability to create, assign, and prioritize tasks, which they say enhances team collaboration and productivity. They value the customizable workflows and real-time boards like Kanban and Scrum, which they indicate help in managing complex projects. However, some users mention a learning curve and the need for significant training to use Jira effectively. Wrike users, on the other hand, find its task management intuitive and flexible, with features like task creation, assignment, prioritization, and dependencies. They appreciate the multiple views, such as Gantt charts and dashboards, which they say aid in tracking and managing tasks. Overall, users value Jira for its comprehensive task management capabilities, while they find Wrike user-friendly and efficient for managing tasks.

Project Planning/Scheduling

4.5 (1835)

4.5 (631)

Jira users value its project planning and scheduling features for their flexibility and clarity. They appreciate the ability to create detailed roadmaps, set timelines, and assign tasks, which they say helps streamline team collaboration. However, some users find it less helpful for scheduling tactical tasks and mention the lack of a project scheduler. Wrike users, meanwhile, appreciate its Gantt chart view, task dependencies, and workload view, which they say aid in effective resource planning and scheduling. They find it user-friendly and beneficial for managing multiple projects and teams. In summary, users think Jira is effective for detailed project planning, while they find Wrike excels in providing clear visualizations and resource planning.

Task Progress Tracking

4.6 (1648)

4.4 (468)

Jira users find its task progress tracking features essential for project visibility and management. They appreciate the detailed dashboards, progress bars, and Agile reports like burndown charts, which they say help in monitoring task progress. However, some users mention issues with the notification system and the need for better integration with third-party tools. Wrike users, on the other hand, value its intuitive progress tracking features, including dashboards, Gantt charts, and custom workflows. They find it easy to monitor project progress and address issues promptly. Overall, users think Jira provides comprehensive tools for tracking task progress, while they find Wrike's progress tracking intuitive and effective.

Task Scheduling

4.5 (1461)

4.5 (486)

Jira users appreciate its task scheduling capabilities, including the ability to set deadlines, prioritize tasks, and create dependencies. They find it useful for planning and managing work in sprints. However, some users mention the lack of automation and triggers for scheduling tasks. Wrike users, meanwhile, find its task scheduling feature easy to use and flexible. They appreciate the Gantt chart view, the ability to set recurring tasks, and the automatic adjustment of parent task delivery times. In general, users think Jira is effective for manual task scheduling, while they find Wrike's scheduling features user-friendly and efficient.

## Pricing comparison

### Starting prices

Jira

$7.91

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/19319/JIRA/pricing/)

Wrike

$10.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/76113/Wrike/pricing/)

### Value-for-money analysis

4.3 (15781)

4.2 (3046)

A comparison of how reviewers evaluate the value for money provided by both Jira and Wrike indicates that Jira reviewers find it offers a comprehensive platform with robust features and customization options, while Wrike reviewers appreciate its competitive pricing and useful free version. Reviewers find Jira to be a powerful tool with extensive features, even in its free version, which they say is suitable for small teams. They appreciate its integration capabilities and the ability to customize workflows. However, some users mention that the cost can be high for larger teams or small businesses, and additional features often require paid plugins, which can increase the overall expense. As for Wrike, reviewers find it also provides good value for money, especially for small teams, with its free version offering useful features. They appreciate the competitive pricing and the ability to scale with additional users. However, some users note that the cost can be prohibitive for small businesses, and advanced features are often locked behind higher-priced plans, which can be a drawback for those with limited budgets.

## Integrations

Popular Integrations

Compare available integrations between Jira and Wrike.

### Confluence

Jira

Wrike

### Salesforce Sales Cloud

Jira

Wrike

### Bitbucket

Jira

Wrike

### Microsoft Outlook

Jira

Wrike

### Zendesk Suite

Jira

Wrike

### GitHub

Jira

Wrike

### Harvest

Jira

Wrike

### Trello

Jira

Wrike

Total Integrations

46

Confluence

Reviewers say that Confluence and Jira are integrated for seamless documentation management, noting that it allows linking documentation to Jira tickets, enhancing project tracking and team collaboration.

Slack

Users report that Slack and Jira integration is used for real-time notifications and updates, which they say improves team communication and keeps everyone informed about ticket changes.

Bitbucket

Reviewers mention that Bitbucket and Jira integration is crucial for tracking code changes and development progress, noting that it links pull requests and commits directly to Jira tickets.

GitHub

Users state that GitHub and Jira integration is vital for tracking code changes and project progress, which they note helps link pull requests and commits to Jira issues efficiently.

Trello

Reviewers report that Trello and Jira integration is used for planning and task management, saying that it provides a comprehensive solution for managing projects across both platforms.

Jira Integrations (46)

-   [Axonator](https://www.capterra.com/p/10006924/Structure/)
-   [Azure DevOps Server](https://www.capterra.com/p/177262/Team-Foundation-Server/)
-   [Balsamiq](https://www.capterra.com/p/145723/Balsamiq-Mockups/)
-   [BigPicture](https://www.capterra.com/p/196907/BigPicture/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Checklist for Jira](https://www.capterra.com/p/230419/Okapya-Software-Solutions/)
-   [Clockify](https://www.capterra.com/p/169607/Clockify/)
-   [Confluence](https://www.capterra.com/p/136446/Confluence/)
-   [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)
-   [Didit](https://www.capterra.com/p/10023817/Didit/)
-   [Dovico](https://www.capterra.com/p/18363/TimeSheet/)
-   [draw.io](https://www.capterra.com/p/166985/draw-io/)
-   [EazyBI Cloud](https://www.capterra.com/p/163391/EazyBI-Cloud/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [Gliffy](https://www.capterra.com/p/145714/Gliffy/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [Harvest](https://www.capterra.com/p/75598/Harvest/)
-   [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)
-   [Jenkins](https://www.capterra.com/p/171026/Jenkins/)
-   [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Power BI Connector for Jira](https://www.capterra.com/p/249819/Microsoft-Power-BI-Connector-for-Jira-Cloud/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)
-   [OKR Board for Jira & Confluence](https://www.capterra.com/p/183601/OKR-Board-for-Jira/)
-   [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)
-   [Rovo](https://www.capterra.com/p/10020663/Rovo/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [ScriptRunner for Jira](https://www.capterra.com/p/170097/ScriptRunner-for-Jira/)
-   [Scroll Viewport](https://www.capterra.com/p/237533/Scroll-Viewport/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Tempo Timesheets](https://www.capterra.com/p/190126/Tempo/)
-   [TestRail](https://www.capterra.com/p/128204/TestRail/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [ValueOps](https://www.capterra.com/p/177580/CA-Flowdock/)
-   [Weekdone](https://www.capterra.com/p/165423/Weekdone/)
-   [Xray](https://www.capterra.com/p/10009299/Xray/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zephyr Enterprise](https://www.capterra.com/p/230857/Zephyr/)
-   [Zephyr Scale](https://www.capterra.com/p/240810/Zephyr-Scale/)

Total Integrations

126

Microsoft Outlook

Reviewers mention that Wrike integrates with Outlook to create tasks directly from emails, manage notifications, and synchronize calendars, which they say improves task tracking and project communication.

Slack

Users report that Wrike integrates with Slack to push alerts, receive notifications, and streamline communication, which they note enhances project management and team collaboration.

Google Drive

Reviewers state that Wrike integrates with Google Drive to link documents, store files, and centralize project information, which they say improves workflow efficiency and collaboration.

Microsoft Excel

Users mention that Wrike integrates with Excel for importing tasks, exporting reports, and transitioning from spreadsheets, which they indicate simplifies task management and reporting.

Microsoft Teams

Reviewers report that Wrike integrates with Microsoft Teams to share project timelines, access tasks, and enhance communication, which they note supports project tracking and team collaboration.

Wrike Integrations (126)

-   [Adobe Campaign](https://www.capterra.com/p/135159/Adobe-Campaign/)
-   [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)
-   [Airbrake](https://www.capterra.com/p/160492/Airbrake/)
-   [Airtable](https://www.capterra.com/p/146652/Airtable/)
-   [Amazon Cognito](https://www.capterra.com/p/228414/Amazon-Cognito/)
-   [Amazon Lex](https://www.capterra.com/p/234437/Amazon-Lex/)
-   [Amazon Simple Storage Service (S3)](https://www.capterra.com/p/174285/Amazon-S3/)
-   [Anaplan](https://www.capterra.com/p/129412/Anaplan/)
-   [Apache Kafka](https://www.capterra.com/p/228468/Apache-Kafka/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [AWS Lambda](https://www.capterra.com/p/211010/AWS-Lambda/)
-   [BambooHR](https://www.capterra.com/p/110968/BambooHR/)
-   [Basecamp](https://www.capterra.com/p/56808/Basecamp/)
-   [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)
-   [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)
-   [Codeship](https://www.capterra.com/p/124772/Codeship/)
-   [Confluence](https://www.capterra.com/p/136446/Confluence/)
-   [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)
-   [Deltek Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/)
-   [Deputy](https://www.capterra.com/p/167811/Deputy/)
-   [Docparser](https://www.capterra.com/p/154445/Docparser/)
-   [Docusign](https://www.capterra.com/p/121506/Docusign/)
-   [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)
-   [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)
-   [Expensify](https://www.capterra.com/p/97594/Expensify/)
-   [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)
-   [Freshsales](https://www.capterra.com/p/155563/Freshsales/)
-   [FullContact](https://www.capterra.com/p/161228/FullContact-Data-Solutions/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)
-   [GoTo Training](https://www.capterra.com/p/145210/GoToTraining/)
-   [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)
-   [Harvest](https://www.capterra.com/p/75598/Harvest/)
-   [HubSpot Agent Hub](https://www.capterra.com/p/156024/Clearbit/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)
-   [Jenkins](https://www.capterra.com/p/171026/Jenkins/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Jive](https://www.capterra.com/p/189555/Jive/)
-   [Jobvite](https://www.capterra.com/p/109268/Jobvite/)
-   [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
-   [Kenandy Cloud ERP](https://www.capterra.com/p/120110/Kenandy/)
-   [Kissmetrics](https://www.capterra.com/p/154930/Kissmetrics/)
-   [Knack](https://www.capterra.com/p/151003/Knack/)
-   [Kommo](https://www.capterra.com/p/120048/Kommo/)
-   [Librato](https://www.capterra.com/p/147950/Librato/)
-   [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)
-   [LiveChat](https://www.capterra.com/p/62194/LiveChat/)
-   [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)
-   [MediaValet](https://www.capterra.com/p/124632/MediaValet/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Azure](https://www.capterra.com/p/16365/Azure/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)
-   [Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)
-   [MySQL](https://www.capterra.com/p/11482/MySQL/)
-   [Namely](https://www.capterra.com/p/143606/Namely/)
-   [NationBuilder](https://www.capterra.com/p/130934/NationBuilder/)
-   [NetSuite](https://www.capterra.com/p/135757/NetSuite/)
-   [Nimble](https://www.capterra.com/p/123032/Nimble/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OmniFocus](https://www.capterra.com/p/177722/OmniFocus/)
-   [OneLogin](https://www.capterra.com/p/114110/OneLogin/)
-   [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)
-   [OutlookTime](https://www.capterra.com/p/146935/OutlookTime/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [ParseHub](https://www.capterra.com/p/145965/ParseHub/)
-   [PingFederate](https://www.capterra.com/p/17824/PingFederate/)
-   [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)
-   [Podio](https://www.capterra.com/p/128631/Podio/)
-   [PostgreSQL](https://www.capterra.com/p/48791/PostgreSQL/)
-   [Quickbase](https://www.capterra.com/p/157262/QuickBase/)
-   [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)
-   [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)
-   [Redshift Intelligence Case Management](https://www.capterra.com/p/209095/Redshift-Intelligence-Case-Management/)
-   [Resource Guru](https://www.capterra.com/p/134429/Resource-Guru/)
-   [Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)
-   [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)
-   [Rollbar](https://www.capterra.com/p/158230/Rollbar/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)
-   [Shopify](https://www.capterra.com/p/83891/Shopify/)
-   [Showpad](https://www.capterra.com/p/152887/Showpad/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)
-   [Snowflake](https://www.capterra.com/p/148267/Snowflake/)
-   [SolarWinds Pingdom](https://www.capterra.com/p/131928/Pingdom/)
-   [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)
-   [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)
-   [Stripe Payments](https://www.capterra.com/p/123889/Stripe/)
-   [Sumo](https://www.capterra.com/p/175695/Sumo/)
-   [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)
-   [Tableau](https://www.capterra.com/p/208764/Tableau/)
-   [TaskRay](https://www.capterra.com/p/149604/TaskRay/)
-   [Toggl](https://www.capterra.com/p/247745/Toggl/)
-   [Tradeshift](https://www.capterra.com/p/145314/Tradeshift/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)
-   [TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/)
-   [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)
-   [Twitter/X](https://www.capterra.com/p/214056/Twitter/)
-   [Unbounce](https://www.capterra.com/p/145639/Unbounce/)
-   [UserVoice](https://www.capterra.com/p/135908/UserVoice/)
-   [Veeva CRM](https://www.capterra.com/p/129924/Veeva-CRM/)
-   [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)
-   [WordPress](https://www.capterra.com/p/131687/WordPress/)
-   [Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/)
-   [Wufoo](https://www.capterra.com/p/224990/Wufoo/)
-   [Xero](https://www.capterra.com/p/120109/Xero/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)
-   [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)
-   [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)
-   [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Jira vs Wrike?

### Overall rating

4.4 (15781)

4.4 (3046)

### User interface

Jira

Wrike

### Customer service and support

Jira

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Wrike

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Jira vs Wrike

Both Jira and Wrike have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Jira and Wrike to help you pick the tool that best fits your needs. Users appreciate Jira for its robust project management capabilities, which include built-in templates for agile methodologies and extensive customization options. They also value its team collaboration features, noting its role-based access controls and the ability to integrate with existing systems. Additionally, reviewers highlight Jira's efficient task management, which allows for detailed scheduling and real-time communication. Meanwhile, Wrike users praise its comprehensive project management tools, including task management, project scheduling, and resource allocation. They also find Wrike's team collaboration features, such as real-time document editing and instant notifications, to be highly effective. Moreover, Wrike users appreciate its project tracking capabilities, which help keep tasks and deadlines organized. As for the cons, Jira users mention issues with ticket management, citing difficulties in managing and searching for tickets. They also find customer support to be lacking and consider the pricing model to be expensive. At the same time, Wrike users note that its pricing can be prohibitive for small businesses and find the user interface to be overwhelming for new users. Additionally, they mention a steep learning curve, which can make onboarding challenging. \[[2](#source-item-2)\]

Pros

Jira

DR

Dave R

ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 6-12 months.

“Its customizable workflows, issue tracking, dashboards, and collaboration features help development and IT teams stay organized while making it easy to monitor project status and ongoing work.“

July 11, 2026

HA

Hamza A

Video Editor and Motion DesignerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“It also provides strong collaboration features eg comments,mentions and many others that allow my team and I to seamlessly upadte boards and workflows in real time.“

August 31, 2026

Wrike

JW

Jonas W

SupervisorBuilding Materials, 51 - 200 employeesUsed the software for: 6-12 months.

“The ability to assign tasks, set dependencies, attach files, and maintain discussions directly within each task helps reduce email clutter and keeps all project information in one place.“

July 28, 2026

JV

Jaimin V

Project CoordinatoreInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability.“

June 3, 2026

Cons

Jira

NY

Nathan Y

Business AnalystTelecommunications, 10,001+ employeesUsed the software for: More than 2 years.

“I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck hear anything from anywhere, and I can't cancel the ticket from my side either for some odd reason. Plus I can't ask helpdesk to cancel my Jira ticket because helpdesk said they don't manage Jira ticket system, and have to wait for the technician who responsible for that particular system/application, so here I am getting stuck for few years of that Jira ticket.“

June 14, 2026

BE

Basel E

IT ManagerMachinery, 51 - 200 employeesUsed the software for: Less than 6 months.

“There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become cluttered pretty quickly.“

June 22, 2026

Wrike

Naleen K

Infrastructure Engineering Lead AnalystHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months.

“I’d like the Gantt chart UI to be improved. When I create dependencies, sometimes it’s hard to track the dependency path because the lines overlap and get superimposed on each other.“

August 15, 2026

PR

Parija R

CFOInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The bad part about it is that you cannot easily assign specific time track to an individual sub-service within a large project template.“

June 3, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from project management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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