# Compare wolkvox vs Squaretalk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare wolkvox and Squaretalk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/193276-219046/wolkvox-vs-Squaretalk-Matrix

---

# wolkvox vs Squaretalk Features and Cost Comparison

Last updated July 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

wolkvoxSquaretalk2/4 selected

[wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.6 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (107)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

[## wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.6 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/)

Starting Price

$58.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

DB

AL

Based on [100 reviews](#user-reviews)

Positive

96

Neutral

4

Negative

0

[## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (107)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [107 reviews](#user-reviews)

Positive

106

Neutral

0

Negative

1

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,907 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Call Center Management

4.8

Dashboard

NA

Call Logging

4.9

Call Recording

4.8

Call Tracking

4.4

73%Fit

Not enough reviews

Feature ratings

Call Center Management

4.6

Dashboard

\--

Call Logging

4.8

Call Recording

4.8

Call Tracking

4.7

User satisfaction

User satisfaction

4.6

User reviews[100](https://www.capterra.com/p/193276/wolkvox/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.4

User satisfaction

4.9

User reviews[107](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$58Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Our AI-powered solutions at wolkvox are designed for any company looking to build a cloud contact center and transform customer service.

Best for

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

## User reviews

Pros & cons

DB

David B.

CEO

> "Very intuitive, very advance features, the multichannel predictive dialer, the diagram studio to program all routings, the agent scripting, the Auto quality assurance with AI is..."

[See full review](https://www.capterra.com/p/193276/wolkvox/#Capterra___4631299)

LV

ÁLvaro V.

Development Engineer

> "API response capacity is very limited."

[See full review](https://www.capterra.com/p/193276/wolkvox/#Capterra___4099644)

[View Reviews](https://www.capterra.com/p/193276/wolkvox/reviews/)

BM

Brajesh M.

Developer

> "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6717882)

KH

Kevin H.

IT Manager

> "The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7102807)

Vikash M.

Marketing officer

> "They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

VR

Verified Reviewer

Manager

> "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986)

Bharat S.

Chief Executing Officer

> "The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6630788)

AP

Albert P.

CEO

> "The previous app was a bit aged and needs to be much more user friendly."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997)

Radhika M.

Full Stack Engineer

> "The system remains stable and calls are correctly routed from the first ring during busy times."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687)

IO

Ivanna O.

Back Office Manager

> "the absence of option calling back to us via mobile app or seeing the missed call"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___5001897)

Radhika M.

Full Stack Engineer

> "During our busiest quarter, customer satisfaction scores increased and repeat contact rates decreased."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687)

AK

Anel K.

IT Administrator

> "Sometimes we got already spammed numbers."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

Radhika M.

Full Stack Engineer

> "Delivery enquiries are handled very effectively by the IVR and queue management."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687)

AK

Anel K.

IT Administrator

> "I am not sure if it is Squaretalk or carriers mistake."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

Paras G.

Senior support manager

> "Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7066981)

BK

Bartosz K.

Junior Data Engineer

> "it is not possible to export selected columns in call history"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3926999)

Vikash M.

Marketing officer

> "Squaretalk made it easier to forward calls to other team members and escalate customer problems, which improved our..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

JV

Joaquin V.

Marketing Manager

> "Something I think they are missing is identifying who is calling from their platform."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___4777987)

JP

Jitendra P.

Product Manager

> "One of the best features of the platform has been the infrastructure reliability."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7168132)

SC

Sandra C.

commercial coordinator

> "So far I have no criticism of the system; except for two brief moments when the system failed to convert the call."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3730878)

[View Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

## User interface

[wolkvox](https://www.capterra.com/p/193276/wolkvox/)

4.64 (100)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

4.85 (107)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

wolkvox

39/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/193276/wolkvox/#features)

Squaretalk

39/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/219046/Squaretalk-Matrix/#features)

### Recognition

wolkvox is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Contact CenterSoftware (2023) 

Squaretalk is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

wolkvox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Squaretalk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

wolkvox

-   By Microsyslabs
-   Located in United States
-   Founded in 2013

Squaretalk

-   By Squaretalk
-   Located in Israel
-   Founded in 2008

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Ease of Use

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