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The overall experience has been really good. The cherry on the top is their brilliant and supportive customer support & account managers which makes my life very easy.
While working on cloud function it is difficult to switch between Journeys and functions. Documentation has very less content, in some contents are missing.
The Overall experience was great and truly outstanding. All the integrations between Yellow.ai platform and our E-commerce system has been done smoothly handled by professional team from Yellow.ai.
They have outages often, ruining our SLAs every now and then.
It is a ready-to-use platform with amazing cloud function options which is a blessing for the developers/Bot Builders. Look & feel of the Platform as it gets updated with new features often.
Things configured didn't work and don't understand why is it not working even when everything is right. Though guided flows are working fine, AI part find it missing.
Overall experience is good and I would highly recommend it to professionals who want to connect with their client/customer in real time.
You can not download ticket data for more than 30 days and this is limitation I don't like to have any software.
We tested it out on a Restaurant to see how guests would engage with a Chatbot. We found it to be a successful project, and Chatbase was a great platform to have settled on.
We trained the model using the ChatGPT 3.5 and with chatGPT 4 and we don't understand why the model 4 is not working, most of the time the answers are wrong or even no answered.
Superb experience it has been a super hit did an internal survey by training a chatbot on limited data and every one liked it.
Then I tried to cancel, and got no response. Just terrible customer experience.
Overall, it was a great experience for my team and also for the end users. The quick learning and also the quality of responses were very helpful.
Support and documentation are missing or a bit short. What bothers us most is that we can't use the chatbot in multiple languages.
I love how quickly I was able to provide it information and then be able to have an intelligent conversation about it with the information provided.
Worst experience, crapy software, in responsive customer service and unethical policies.
yellow.ai
Top FeaturesChatbase
yellow.ai
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Chatbase
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