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Customer service, customer support, utilities, manufacturing, healthcare, airline, QSR, Finance, IT, Education, Media & Entertainment, HR, Sales, Marketing, ITSM, Customer Support, Banking, Retail etc
End-to-end WhatsApp API solution for SMBs across the globe. Trusted by the fastest-growing brands in over 100+ countries
The overall experience has been really good. The cherry on the top is their brilliant and supportive customer support & account managers which makes my life very easy.
While working on cloud function it is difficult to switch between Journeys and functions. Documentation has very less content, in some contents are missing.
The Overall experience was great and truly outstanding. All the integrations between Yellow.ai platform and our E-commerce system has been done smoothly handled by professional team from Yellow.ai.
They have outages often, ruining our SLAs every now and then.
It is a ready-to-use platform with amazing cloud function options which is a blessing for the developers/Bot Builders. Look & feel of the Platform as it gets updated with new features often.
Things configured didn't work and don't understand why is it not working even when everything is right. Though guided flows are working fine, AI part find it missing.
Overall experience is good and I would highly recommend it to professionals who want to connect with their client/customer in real time.
You can not download ticket data for more than 30 days and this is limitation I don't like to have any software.
The sysem is really stable, they provide an app, excellent price good plans. Great features like bot and flow builder.
FRAUD Company - read this review seriously if you are going for wati.
Their Service is too good and customer support is also good and they give the best possible solutions to the problems.
Support has gone towards WORSE in the last 2 years since we're using it.
Its easy and accurate and has given us good results in reaching out to customres. Customres are happy and so are we.
I have to admit that I was skeptical at first when the company suggested we try WATI.
The ease of the dashboard and how simple it is to use compared to other software. Super quick Support team and our Account Manager has been really helpful.
Moreover, the prepaid plan makes it difficult to launch sudden high-volume campaigns without recharging.
yellow.ai
Top FeaturesWATI
yellow.ai
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WATI
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