BuildOps vs Hubtiger Service and Repair Software: Which is a better fit?

Definitely a good value - nice offerings at the right price. Great experiences with customer service.

For example, the inability to delete a job that's been created in error and the only option available is to cancel the job and leave it in the system.

There have been great improvements over the past year, and I appreciate all of the time and effort the team has put into these continuous improvement efforts.

So you would think after expressing all this the implementation manager would get some help. No, they let him squirm and struggle.

From the Beginning , Middle and Now they have the best and fastest customer service. Training and implementation with Colleen made what seemed impossible very possible and was a pleasure to work with.

I don't like the glitches, sometimes it will change what you enter or default to previous data.

The speed is amazing and the ability to get to the information you need is so easy because it can be found in many different ways.

I want to be able to change the colors to indicate different types or jobs/workorders. Same with the drop down from the jobs tab.

Friendly, flexible and open to suggestions to create a better product. Great team with a really good work ethic and ability to customize to their customer needs.

Sometimes Links in customer communication are broken - unfortunately no Zapier integration yet.

Over all Hubtiger has been far superior to other systems I have used in the past, and I believe they are heading in the right direction with having an even better product in the near future.

The fact that I use the software in Mexico and even it allows to translate, is not entirely accurate and its hard sometimes to customize some texts so latin people would understand.

I am very happy to be working with their team to implement the best system in my workshop.

The main feature we love and couldn't do without is the ability to communicate with my client via different forms of media. Also the care and support from the Hub Tiger Team.