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RentSense is designed for social landlords in the UK (both Housing Associations and Local Authorities)
Tableau empowers people throughout the organization to easily ask and answer questions of their data with intuitive, AI-powered tools to make better business decisions every day.
Overall experience with Rent Sense has been fantastic, as a fairly new customer the benefits are being realised and it has really supported our processes and performance.
The cases that are in credit and dont need action- time waste.
Am very happy with Rentsense, as stated easy to use, easy to contact tenants, manage caseload and the technical support is also very good speedy and thorough.
Technical glitches, not very often but annoying when they happen.
The reporting suite that runs alongside rent sense to support arrears hotspots and areas that require more attention are brilliant for an overall proactive approach.
Nothing really, it can be difficult sometimes to know why cse is showing under which rule however we haev some training coming up around this.
Very Good, I am happy with bringing the attention to new rent account for me to act in time.
There is no direct link to Cx when using the Advanced caselist function.
I enjoy using Tableau and recommend it over other data visualization tools due to the flexibility and the beautiful visualizations that can be made with it.
Large files takes a while to load and sometimes it will crash which is inconvenient. Since there is no auto-save function, you can lose your work if it crashes.
I have nothing but praise for the product. The support, stability, and quality of visualizations are all great.
However, support is terrible for this product and some of the versions are released with a few bugs. We will likely continue to this but it is imperfect.
Overall, Tableau is a fantastic program for getting automated reports created, published, and off your plate. The visuals are amazing and the subscriptions and alert system are my absolute favorite.
Statement: the old invoice needs to be paid. So although we have a written confirmation, that the invoice is cancelled, tableau didn't cancel and now we have no money and no license.
Good software with multiple interesting features and the ability to create attractive dashboards.
The Error messaging is ambiguous sometimes. There is also limited crosstabs which I don't like.
Raju R.: Good morning, Raju, Digital Ops Manager in Walmart. I give Tableau four out of five. Business problem plus, compare the metrics between its department and to the overall market. The most thing I like about Tableau is the highlighted part, I like most. The performance with the higher value come to the top and the lower performance come to the bottom with the highlighted things. That is the must I like. And another thing, it is easy to change between the tabs. That's what I liked. It loaded very slow. And when I tried to run some report, it keeps loading, loading, loading, and I have to close, and turn in again. That's the part I don't like.
RentSense
Tableau
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