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Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0
From small and medium-sized businesses to big enterprises. Multi-use cases: retail, healthcare, digital signage, transportation, IT/MSP, education. Covers smartphones, tablets, kiosks, and mPOS.
This software has great image quality compared to other remote software products. The ability to text and voice chat through the computers is great for remote support during the pandemic.
I have used it for 7 yrs and about 10 times I have been unable to connect with Teamviewer and that is frustrating (just drive into work).
I use this application a little because there is not alwais training , but the times I use it has been very useful to help someone and receive help remotely, so I recommend.
Expensive and the software can wrongly detect you are a business and block further access until you pay for a license.
Teamviewer has been around for a while and has established itself as being a solid, secure product for remote access. I like its ability for screen mirroring and file transfer abilities.
The worst part or most aggravating part of the software is the constant ads/pop ups to get you to upgrade to the newer version. Then the older versions are not compatible with the newer versions.
Its fast, simple & honestly a lifesaver. Having software like this makes any difficulties that require me to need help, so helpful.
It's slow and clunky, often having trouble launching. Their new Web Monitoring product which replaced Monitis is half-baked and missing features, we are unable to use it.
My experience with AirDroid Business has been positive. It has significantly improved our ability to manage and secure mobile devices across the organization.
When I was setting alerts for battery charging status, the function was not available somehow, I don't know if I made a mistake or what.
This software is very easy to use and has a fair share of functions. The setup is very friendly and pricing is addequate.
The deployment of the software onto the devices requires a lengthy setup process. Also, we are restricted to using the remote keyboard for typing, which requires a lot of mouse clicks.
It was easy to get going, fun to learn how to use the features and a very supportive customer support.
We had problems with install new version 1.2.2.2 Biz Deamon, but this problem was solved.
It's pretty affordable and easy to be managed, once you get to have it deployed in the remote devices.
The remote control from the web version suffers from some early bugs but remains functional.
Harlan E.: My name is Harlan. I'm a director of operations and I give Teamviewer five stars. And for more reviews, click below. Previously to using Teamviewer we actually used UltraVNC and it was a little bit more difficult to log in and remote support people. But Teamviewer made it so much easier. The reason we chose Teamviewer is exactly because it's so easy to use. It's easy to onboard. The price is right, and it makes supporting others whether local or far away super easy. Teamviewer was easy to onboard. Simply download. It installs quickly and you're there. You're ready to go. If you're interested in remote software Teamviewer's the way to go. Whether it's for work or for supporting your mother, your grandmother, gosh, it doesn't come any easier than this. Teamviewer's the way to go.
Prioritize real-user-identified key features according to your needs to find your best fit.
TeamViewer Remote
AirDroid Business
Top FeaturesAirDroid Business
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