TeamViewer Remote vs GoTo Resolve: Which is a better fit?

This software has great image quality compared to other remote software products. The ability to text and voice chat through the computers is great for remote support during the pandemic.

I have used it for 7 yrs and about 10 times I have been unable to connect with Teamviewer and that is frustrating (just drive into work).

I use this application a little because there is not alwais training , but the times I use it has been very useful to help someone and receive help remotely, so I recommend.

Expensive and the software can wrongly detect you are a business and block further access until you pay for a license.

Teamviewer has been around for a while and has established itself as being a solid, secure product for remote access. I like its ability for screen mirroring and file transfer abilities.

The worst part or most aggravating part of the software is the constant ads/pop ups to get you to upgrade to the newer version. Then the older versions are not compatible with the newer versions.

Its fast, simple & honestly a lifesaver. Having software like this makes any difficulties that require me to need help, so helpful.

It's slow and clunky, often having trouble launching. Their new Web Monitoring product which replaced Monitis is half-baked and missing features, we are unable to use it.

I'm not a tech employee and have comfort with a good chunk of tech implementation, and this was super easy. Anyone should be able to follow along.

The fact that it keeps running in the background is quite insecure, no wonder why a lot of scammers use it.

Marvin M

Computer Technician 1

Great software, great featuers, a bit on the pricy side. Best benefit is the abuilty to send and receive data such as programs and or error logs.

It's lack of stability, lack of value, and that they just don't care about you.

I liked that it was extremely user friendly. The majority of customers that we'd use this for assistance with are elderly, and i like that its very straight forward.

Andy A

Technical Support Engineer

The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes.

Its ease of use, reliability, and advanced features make it a popular choice for companies of all sizes.

If this is you, then this product may not be that beneficial. I think anyone can learn from this program or the other end user.