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TeamViewer Remote vs Remote eye: Which is a better fit?

Updated on February 13th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 5,278 reviews from Remote Support users.
% Fit
Missing features
Feature ratings
Remote Access/Control
4.7
SSL Security
NA
Unattended Access
NA
Server Monitoring
NA
Multi-Channel Communication
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.8
SSL Security
5.0
Unattended Access
NA
Server Monitoring
NA
Multi-Channel Communication
5.0
User satisfaction
4.6
User reviews11,516
Ease of use
4.6
Functionality
4.6
Value for money
4.4
Customer support
4.3
4.6
User reviews14
Ease of use
4.7
Functionality
4.5
Value for money
4.8
Customer support
4.9
Price starts from
/user
Yearly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Harlan E
Practice Administrator
5.0

Harlan E.: My name is Harlan. I'm a director of operations and I give Teamviewer five stars. And for more reviews, click below. Previously to using Teamviewer we actually used UltraVNC and it was a little bit more difficult to log in and remote support people. But Teamviewer made it so much easier. The reason we chose Teamviewer is exactly because it's so easy to use. It's easy to onboard. The price is right, and it makes supporting others whether local or far away super easy. Teamviewer was easy to onboard. Simply download. It installs quickly and you're there. You're ready to go. If you're interested in remote software Teamviewer's the way to go. Whether it's for work or for supporting your mother, your grandmother, gosh, it doesn't come any easier than this. Teamviewer's the way to go.

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User interface
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1 Video
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4 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

TeamViewer Remote

18/44
  • Activity Dashboard
  • Annotations
  • Audit Trail
  • Compliance Management
  • CRM
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • Multi-Channel Communication
  • Multiple User Accounts
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • SSL Security
  • Summary Reports
  • Support Ticket Management
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unattended Access
  • Video Support
  • Workflow Management
  • Access Controls/Permissions
  • Activity Tracking
  • API
  • Chat/Messaging
  • Collaboration Tools
  • File Sharing
  • File Transfer
  • Real-Time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Troubleshooting
  • Two-Factor Authentication
  • User Management
  • Video Conferencing
See All features
Hide Remote Support Software Features -

Remote eye

Top Features
19/44
Show Remote Support Software Features +

Remote eye

  • Best Value Remote Support
    Software (2022)
TeamViewer Remote
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Remote eye
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TeamViewer Remote
  • By TeamViewer
  • Located in Germany
  • Founded in 2005
Remote eye
  • By Wideum
  • Located in Spain
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