# Compare Heartland Payroll+ vs Payworks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Heartland Payroll+ and Payworks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/195073-235453/Heartland-Payroll-HR-vs-Payworks

---

# Heartland Payroll+ vs Payworks Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Heartland Payroll+Payworks2/4 selected

[Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.3 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/)

[Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

[## Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.3 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [101 reviews](#user-reviews)

Positive

86

Neutral

5

Negative

10

[## Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

AH

Based on [142 reviews](#user-reviews)

Positive

136

Neutral

5

Negative

1

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 27,548 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Payroll Management

4.6

Direct Deposit

4.5

Tax Compliance

4.4

W-2 Preparation

4.4

Tax Calculation

NA

\--%Fit

Missing features

Feature ratings

Payroll Management

4.8

Direct Deposit

4.9

Tax Compliance

NA

W-2 Preparation

NA

Tax Calculation

NA

User satisfaction

User satisfaction

4.3

User reviews[101](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

User satisfaction

4.7

User reviews[142](https://www.capterra.com/p/235453/Payworks/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Heartland Payroll specializes in servicing the microbusiness, SMB and mid market segments. Our vertical expertise is focused on industries that have specialized payroll needs.

Best for

Canadian businesses of all sectors and sizes rely on Payworks, ranging in size from one employee to over 4,000. We offer specialized solutions for small business, franchise and corporate organizations

## User reviews

Pros & cons

VM

Violet M.

Regional Sales Manager

> "Additionally, Heartland Payroll includes a self-service portal where employees can easily access their pay stubs and W-2 forms, hence saving a lot of..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6780722)

KG

Katherine G.

owner

> "They withhold when they shouldn't, credits with the state sit in the state for months if not years with many emails back and forth, random credits get..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6769920)

WA

Walach A.

Sales

> "Working productivity is boosted after we change to modern timesheets to track billable hours, clock-in and build accurate report for shift scheduling."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6778851)

DS

Dylan S.

Product Manager

> "Its hard to calculate total hours when breaks are included as it splits them seperately."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6667598)

RI

Rafael I.

Administrator Assitant

> "It worked well with integration with our HRIS application and able to connect with auto-deposit payroll payment system to help automating most of the..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6448765)

CB

Carrie B.

Optical Manager

> "We had ADP in the past and although they're very good, there seems to be more hiccups and hidden costs"

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6778292)

FA

Felix A.

CEO

> "I like the Comprehensivenes of heartland payroll service it has everything needed included for payroll management the l customer support is topnotch..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6659077)

SS

Sara S.

Service Coordinator

> "The logging in and out every time did become a but difficult when trying to do things in a little bit of a hurried fashion."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6408057)

VO

Veronica O.

Project Manager

> "This software is a well rounded payroll software designed to meet needs of businesses of all sizes, with its user friendly interface, automated tax..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6691769)

VR

Verified Reviewer

Owner

> "That really soured my experience with Heartland and after my contract ended I went forward with another payroll company"

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6882546)

BE

Bisola E.

Fund Analyst

> "With Heartland payroll employees can receive their paychecks via direct deposit, which helps reduce paper waste and increasing convenience, it offers..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6700651)

KG

Katherine G.

owner

> "Thus, I have lost thousands of dollars - and I have received all of one vague apology for my trouble from some random employee."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6769920)

VR

Verified Reviewer

Business Office Manager

> "I enjoy the ease in which to complete payroll, notifications of payroll due dates and the team is very friendly and eager to assist."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6865990)

JM

James M.

CEO

> "Mistakes were not reversed even though many attempts were made on my behalf to communicate those mistakes."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6398081)

James L.

Recruitment Consultant

> "Heartland Payroll+ has offered us an automated payroll processing function that help us to run payrolls precisely without any errors."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6386902)

AA

Abhishek A.

Financial Consultant

> "The time for payment processing is not up to the mark."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6484474)

VR

Verified Reviewer

Business Office Manager

> "I enjoy the representatives and their thoroughness in verifying my credentials, helping with learning the system and recording time."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6865990)

XJ

Xavier J.

Accountant

> "I don't like how sometimes it takes a while to get some updates done."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6500667)

WF

Wunmi F.

Financial Controller

> "Heartland payroll+ give me the option to help me automaticaly pay staffs wages on time making my job as a financial controller easier"

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6692891)

SA

Sandra A.

Office Manager

> "Their latest upgrade is a disaster. "

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6349644)

BO

Bukola O.

Accountant

> "I like the structure of payroll I'm general it has a single point of contact which makes it easy to deal with any issues I also like how easy I can..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6739111)

AD

Aaron D.

President

> "It is difficult enough being a small business owner, this company could bankrupt you if you cannot weather the storm."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#SoftwareAdvice___4814141)

AM

Allan M.

Finance Manager

> "Further, Heartland Payroll+ has candid and dynamic human resource handling, where training and tracking are done effortlessly."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6366933)

Cherish K.

Sales Executive

> "I did not realize how much work the initial setup would be."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6506513)

KO

Katie O.

Office manager

> "When you call the service numbers they are extremely helpful and quick to make resolutions to your problems."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___7115571)

Kaylee R.

Office Manager

> "Viewing/printing paychecks each week was such a challenge."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___4805316)

AM

Allan M.

Finance Manager

> "Heartland Payroll+ has incorporated the process of payroll management and processing, which makes every process smooth."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6366933)

DW

Dale W.

President

> "Website is not very intuitive."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6415786)

AJ

Abhishek J.

Operation

> "With the support of Heartland software, I can now finish everyday duties faster and devote more of my time and attention to other areas that require..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6512967)

Shawnda Faye C.

Front desk and Administration

> "As an employee user, I don't normally experience any interactions other than my paycheck being deposited and my time kept between paychecks."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___3863091)

KO

Katie O.

Office manager

> "I do think there are some hidden fees which wasn't great but I do think the customer service is great."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___7115571)

DS

Dan S.

Bartender

> "Not getting paid on time, multiple times..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#SoftwareAdvice___4938296)

AP

Ankita P.

Project Leader

> "Heartland Payroll is simple and easy to use to onboard new employees into the payroll which really makes payment easier, efficient and accurate."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6790123)

Kaylee R.

Office Manager

> "It was not very organized."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___4805316)

RO

Rosemary O.

Human Resource manager

> "we used Heartland Payroll+successfully and it gave us exactly what my company HR needed with its smooth and cost effective operation"

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6559834)

ZK

Zorba K.

Owner

> "Normally a 2 month response time for tax issues which make the following period also incorrect."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___4660341)

MN

Michael N.

CEO

> "I like the simple interface and all the features are relevant for managing payrolls easily and effectively without any singifivant error"

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6684483)

AS

Ashley S.

HR & Training Specialist

> "My experience with customer service was not great."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___5004342)

AG

Asnath G.

Accountant

> "The interface is easy and intuitive to use and allows me to store all of my paystubs in one place so i can check back on different pay periods."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6421450)

DS

Dan S.

Bartender

> "Always excuses without corrections."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#SoftwareAdvice___4938296)

EF

Emerald F.

CEO

> "heartland payroll delivers this and more from payment automation to tracking of human capital"

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6644040)

ZK

Zorba K.

Owner

> "Every quarter I would got noticed from the state saying my taxes were paid wrong."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___4660341)

James L.

Recruitment Consultant

> "It also has a very competent payroll tool that makes payroll processing such an easy and effective task for us."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6386902)

JP

Justin P.

Lead Client Care Representative

> "The website occasionally has issues loading, I don't know if it's due to high traffic or some other issue, but it can sometimes be frustrating when..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2934904)

VM

Violet M.

Regional Sales Manager

> "I like the fact that i don't have to spend hours to calculate wages manually."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6780722)

PM

Paula M.

Director

> "Our unemployment reports or payment was never sent in which resulted in penalties. When we had paper checks that needed to be sent to our office the..."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2243556)

DA

Dorothy A.

CEO

> "I've being using Heartland payroll for my business and it has helpe me avoid costly mistakes in my company"

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6575405)

PM

Paula M.

Director

> "The software wasn't the problem its the company employees"

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2243556)

AG

Asnath G.

Accountant

> "I like that i can process payroll,print checks and run reports by myself."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6421450)

PM

Paula M.

Director

> "months later I am still dealing with their incompetence."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2243556)

AJ

Abhishek J.

Operation

> "I save time while completing all the requirements for my payroll by using Heartland Payroll."

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6512967)

PM

Paula M.

Director

> "These are the most incompetent company I have ever dealt with. "

[See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2243556)

[View Reviews](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/)

AH

Alicia H.

Executive Director

> "I particularly like the time off request function, although I would like it to show on the timesheet that there is a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

TB

Travis B.

owner

> "We always a had a quick shortcut to start payroll but it disappeared and now we have to manually find it each time."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

MY

Max Y.

Accounting Manager

> "The platform is reliable and handles payroll accurately, and the support team truly stands out. Whenever I have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

JM

Jacqueline M.

HR and Office Manager

> "Sometime I can not find what I am looking for: it is not intuitive to where to find some items such as how to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063720)

AF

Auriole F.

Program Coordinator

> "I also like that the changes by Ontario/Canada's changes are reliable and automatically imbedded and one does not..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

LP

Lisa P.

President

> "The other 5% are due to incompatiblity with QBO workflows."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063797)

MY

Max Y.

Accounting Manager

> "Having access to subject matter experts gives me confidence that our payroll is handled correctly and compliantly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

RM

ROBERT M.

CONTROLLER

> "LACK OF CONTROL PAYWORKS HAS STRICT GUIDELINES ABOUT WHAT YOU CAN CHANGE SOME REPORTS"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

MD

Monica D.

Office Manager

> "Have relied on pay works for years and feel secure that this payroll program is always up to date and efficient with..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063721)

TS

Trish S.

Office Manager

> "The only thing that I have found is the guys have trouble getting into see there pay stubs I do wish that part was a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063638)

SC

Stephanie C.

HR Manager

> "When we first started using Payworks, I didn't know very many other companies that were using it but at a recent..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063653)

CW

Carla W.

VCFO

> "it has become difficult to speak with a human being even on the general help line."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

SV

Samantha V.

Paralegal

> "It's overall simplicity and the fact that I have a body I can connect to if I run into any issues (I think I had one..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063636)

JD

Janet D.

Treasurer

> "Sometimes trying to access previous ROEs can be tricky. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063680)

JR

Justin R.

Operating and Finance Officer

> "I also got a friends business set up with Payworks and he loves how easy it is to process payroll from what he was..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063858)

DG

Doreen G.

accounting, reception

> "Often I don't get the answers to my question or it may seem a little complicated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067891)

RM

ROBERT M.

CONTROLLER

> "EASY TO USE HAS GOOD REPORTING YOU ARE ABLE TO PRODUCE AD HOC REPORTS FROM THE DATABASE PERFORMS YEAR END T4'S"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

DW

Deseree W.

Finance and Human Resources Manager

> "I find that the interface is not super intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

SB

Sandra B.

Office Manager

> "With numerous options, payroll always runs smoothly, no matter how many "add-ons" you have or don't have."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063657)

BA

Brenda A.

owner

> "It is totally different from Moneris, some things are not as clear or easy."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7065814)

LS

Leath S.

Partner

> "The resource Center for questions and videos are helpful too!"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

EJ

Eric J.

CEO

> "It's often unclear to me where to find simple information, especially for employee information."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

JJ

Jennifer J.

Payroll Specialist

> "Payworks is the most user-friendly payroll system I've used in my decade-long career."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063961)

CW

Carla W.

VCFO

> "Now they call me for help not Payworks."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

PV

Pam V.

Payroll Benefits Administrator

> "As a payroll professional I really appreciate being able to contact 1 person for all my service needs and not having..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

SF

Sarah F.

Office Manager

> "I was assigned a specialist, but i do not feel the communication i received or the set up was done as i would have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

HM

Heather M.

Bookkeeper

> "I love that I don't have to calculate stat and they made it easy to enter for everyone."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063628)

TB

Tammy B.

Accounting

> "I'm not able to import to my software with the various departments I have"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618500)

DW

Deseree W.

Finance and Human Resources Manager

> "I also like that the service representatives are knowledgeable about employment laws in my province."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

EJ

Eric J.

CEO

> "The user interface is dated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

MJ

MARSHA J.

HRIS

> "The platform is reliable and offers a wide range of features that streamline payroll and HR processes."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618215)

BC

Betty C.

Bookkeeper

> "Sometimes the report I want isn't available and I need to create it myself."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618894)

AF

Auriole F.

Program Coordinator

> "I find it so easy to use and learn quicker steps as I continue to use the platform making the tough issues easy to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VM

Viktoria M.

Accountant

> "Don't know if there is anything that i personally dislike but some employees say the program on their phones does..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618467)

MS

Misha S.

Controler

> "How easy to run payroll runs and customer service, as well as value for the money."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064204)

TD

Tammy D.

Founder

> "I can't think of anything except I always need help in the spring getting back into the program details but I don't..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618935)

Nick B.

Engineer III

> "The employee self-service portal is incredibly intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7075537)

MH

Maria H.

Caseload Manager

> "Then, when we needed assistance it was difficult to get hold of someone. And when we did get hold of them, they..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

ES

Elena S.

Head of Finance

> "From the time of proposal to onboarding you have a person that helps you automate and train you for absolutely..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618175)

LR

Leanne R.

Financial Administrator

> "Overall, setting up employees is more tedious than our previous payroll provider (Deluxe Payweb)."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618430)

DW

Donnelle W.

Director of Finance

> "Email and/or phone inquiries are always responded to promptly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063756)

PV

Pam V.

Payroll Benefits Administrator

> "No extra bells and whistles that cost a lot and weren't used."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

SO

Sherry O.

Administrative Assistant

> "Ease of use, cost effective, I like that the government reporting is covered for the most part."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063888)

SF

Sarah F.

Office Manager

> "I found that my initial set up was lacking support."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

TB

Travis B.

owner

> "Much better than the old fashioned way of cheques we did beforehand. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

CH

Christine H.

Director of Payroll

> "To create a new review report can be a struggle."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618321)

JS

Julie S.

Owner

> "it's nice having control over the payroll directly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063671)

NS

Nate S.

creative director

> "the UX of the website is pretty confusing, hard to find things"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618410)

RM

Robyn M.

Office Manager

> "I love payworks, I have onboarded 2 separate companies with them and have told many others to switch over."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064010)

MH

Maria H.

Caseload Manager

> "We had a hard time getting the initial training."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

MS

Margaret S.

Accounting and Payroll

> "It makes entering payroll easy. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7068076)

MH

Maria H.

Caseload Manager

> "It's been very difficult to get help and training on it."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

AH

Alicia H.

Executive Director

> "Easy to enter data into the timesheet as an employee."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

VR

Verified Reviewer

HR Coordinator

> "Payworks is very finicky and does not offer a lot of features compared to other softwares out there."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4217532)

LS

Leath S.

Partner

> "I also like that we have a personal rep assigned to our account. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

TT

Tyler T.

Student

> "The user interface was a bit outdated and could use some improvement. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4403558)

AF

Auriole F.

Program Coordinator

> "Payworks staff too are always available and helpful to solve any issue."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VD

Veronica D.

Project manager

> "Employees have to log in to the clunky website to access their records, an app or simpler interface would be better."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___3208369)

[View Reviews](https://www.capterra.com/p/235453/Payworks/reviews/)

## User interface

[Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)

4.35 (101)

[Payworks](https://www.capterra.com/p/235453/Payworks/)

4.72 (142)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Heartland Payroll+

18/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#features)

Payworks

18/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/235453/Payworks/#features)

### Recognition

No recognitions have been awarded to Heartland Payroll+

No recognitions have been awarded to Payworks

### Deployment & support

Heartland Payroll+

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Payworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Heartland Payroll+

-   By Global Payments
-   Located in United States
-   Founded in 1983

Payworks

-   By Payworks
-   Located in Canada
-   Founded in

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[Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

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[Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/)

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4.4

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[Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

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4.5

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4.8

4.5

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[Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/)

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4.4

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4.3

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[Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

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Price

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4.5

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4.3

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[Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/)

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4.3

4.4

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4.3

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Price

Contact vendor for pricing

4.5

Features

4.3

4.5

Ease of Use

4.3

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[Heartland Payroll+](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/)

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4.4

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Contact vendor for pricing

Price

$17/month

4.4

Features

4.7

4.4

Ease of Use

4.8

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