# Compare Genius vs SpotOn 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Genius and SpotOn based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/195074-197473/Genius-vs-SpotOn-Restaurant

---

# Genius vs SpotOn Features and Cost Comparison

Last updated July 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GeniusSpotOn2/4 selected

[Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (194)](https://www.capterra.com/p/195074/Genius/reviews/)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

[## Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (194)](https://www.capterra.com/p/195074/Genius/reviews/)

Starting Price

$89.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [194 reviews](#user-reviews)

Positive

177

Neutral

5

Negative

12

[## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

RS

Based on [370 reviews](#user-reviews)

Positive

304

Neutral

16

Negative

50

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## Summary

* * *

Key features rated by users

Features selected based on 3,151 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

For Restaurants

5.0

Payment Processing

4.4

Order Entry

4.5

Electronic Payments

4.6

Sales Reports

4.6

77%Fit

Feature ratings

For Restaurants

4.0

Payment Processing

4.0

Order Entry

4.0

Electronic Payments

4.2

Sales Reports

4.2

User satisfaction

User satisfaction

4.5

User reviews[194](https://www.capterra.com/p/195074/Genius/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.4

User satisfaction

4.2

User reviews[370](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$89Other, Per Month

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Genius helps retail, restaurant and enterprise businesses of all sizes boost revenue with improved operations and happier customers.

Best for

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

## User reviews

Pros & cons

OC

Olivia C.

Digital creator

> "I like that it combines key functions such as order management, payments, reporting, and staff controls into one system, which helps..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901)

AB

Altay B.

Athlete

> "There were also some limitations in customization, and relying heavily on the platform meant less direct engagement with customers."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

AD

Amy D.

office admin

> "My rep, our contact and with customer service, the machine, fees and payment processing have all improved for us."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7177553)

TM

Tom M.

NBC director

> "I dislike genius restaurants reporting features it do hang and sometimes I can click it countless times before it will start working"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7060251)

SK

Sheela K.

Owner

> "I have been using Heartland payment systems for many years and now they have brought genius that is helping our small business with..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7174537)

EC

Emie C.

Supplier

> "Genius for restaurant is very a little bit expensive compared to their alternatives tools is not suitable for small businesses"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7005921)

FI

Favour I.

CEO

> "I like the effectivenss of heartland restaurant in order management and payment processing its very fast and we don't have any..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6582323)

AB

Altay B.

Athlete

> "One drawback was the commission/fees, which could be challenging for profit margins."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

EI

Emem I.

Filmmaker

> "I appreciate the way Genius restaurant tool diverse Ordering Options from Supports countertop POS, mobile POS, self-service kiosks,..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6820482)

CR

Christopher R.

President

> "The whole process has caused so much unneeded stress."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7174299)

TH

Tanya H.

Marketing Manager

> "It is a helpful feature that makes the service more approachable and lowers the barrier to entry for new customers."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7166442)

AM

Adam M.

Yield Manager

> "Real issues with this software is the lags that it cause when I fire up the POS hardware."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

AM

Adam M.

Yield Manager

> "Heartland Retail help me to manage all type of card payment and processing the payment quickly in less than 10 second in most cases."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

BA

Badariah A.

Operations Manager

> "We encounter issues in connecting the platform with our in-house printer."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6413005)

IT

Isaac T.

Finance Manager

> "The too simplifies the recruitment processes and this saves financial stress for companies"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7174379)

CW

Courtney W.

Owner

> "He came on a Tuesday installed the new Eno Heartland Retail system with in hours the system didn’t work. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

IT

Isaac T.

Finance Manager

> "We use Genius to streamline all our recruitment process snd this gives us the best candidates"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7174379)

CW

Courtney W.

Owner

> "I am texting and calling - I had a good customer come thru to check out and the machine just stopped working. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

CA

Christoper A.

Sales Associate

> "Helpful customer service, very responsive with our request with help to integrate POS system with our current CMS software."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

VP

Varnika P.

Talent acquisition specialist

> "initially setup cost is high for a small scale business."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6388086)

Abhishikta B.

Software Developer

> "It is well-regarded for making restaurant management easier with features like easy payments and ordering, though it works best with..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6377381)

CW

Courtney W.

Owner

> "The local sales rep has been no help and only frustrating me more."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

VR

Verified Reviewer

Customer Service Specialist

> "User-friendly restaurant management system that lets us track cash flow, inventory, and employee management like a champ."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6664661)

CA

Christoper A.

Sales Associate

> "I have no dislike for this platform."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

Louise H.

Front Office Manager

> "There are very robust sales reporting tools which assist in monitoring and analyzing our sales operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6419063)

KP

Kaden P.

Owner

> "Sometimes I wish they would come out a little more quickly, especially since it seems that their equipment only ever breaks during a..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6259214)

CI

Chyng I.

Public figure

> "The system is user-friendly, which makes daily operations smoother and helps staff adapt quickly."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

LB

Lisa B.

owner

> "The software is slow as molasses, and has more glitches than you can imagine."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___4647042)

CS

Christina S.

Area Director of Sales

> "It allows us to process order payments from all major payment methods."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6483510)

AH

Annabella H.

Cashier and barista

> "I don’t think the search engine for finding an item is great, but that could also be the manager at my job entering odd names for..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3258557)

JB

Jaime B.

Assistant Director

> "An easy to use restaurant management system which allows us to track cash flow, monitor inventory,and manage our employees like a..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6552961)

SR

Shannon R.

Owner

> "It will only integrate to QBO and even then, it has taken me 4 years to work out all of the integrations issues."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

CI

Chyng I.

Public figure

> "In my experience, Genius is a very effective all-in-one solution for managing restaurant operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

JM

Jennifer M.

Account Manager

> "no support from customer service. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___4443246)

GE

Guilherme E.

Manager

> "It help to run restaurant operation easier and ensure we able to cater more customer on peak hours."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6794091)

SR

Shannon R.

Owner

> "Clearly the designers never worked in the operations or accounts payable parts of retail."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

TH

Tanya H.

Marketing Manager

> "Overall, their kindness and helpful approach have made a positive difference and contributed greatly to a pleasant and comfortable..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7166442)

LS

Leanne S.

Media & Technology

> "Integration to quickbooks doesn't work"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3315364)

[View Reviews](https://www.capterra.com/p/195074/Genius/reviews/)

RS

Radha S.

Legal Assistant

> "The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for day‑to‑day..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502)

KG

Kris G.

Owner

> "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems with..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

RS

Radha S.

Legal Assistant

> "Certain configurations required additional steps or support, which could slow down implementation for more complex needs. Despite this,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502)

CG

Cary G.

Managing Partner

> "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld connectivity issues"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586)

AG

Ann G.

General manager

> "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with great..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

KG

Kris G.

Owner

> "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being erased...."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

MT

Madison T.

Owner

> "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TE

Tony E.

Finance Manager

> "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to quickbooks, and..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236)

JD

Judson D.

Owner Operator

> "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of just..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

VA

Vince A.

President

> "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar establishment due..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TC

Tadeo C.

GM

> "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

AM

Aaron M.

ADMIN

> "They did not assign us to an engineering team sooner to assist with structural issues in our brand's menu."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7126447)

Michael S.

Chief Mischief Officer

> "Reporting dashboard is decent for a restaurant operation."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971)

LG

Lauren G.

General Manager

> "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

HF

Hernan F.

Owner

> "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

MT

Madison T.

Owner

> "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware, they told..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TC

Tadeo C.

GM

> "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

KG

Kris G.

Owner

> "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

VR

Verified Reviewer

Owner

> "SpotOn does provide a competitive price for CC processing and POS systems included."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

LG

Lauren G.

General Manager

> "You create a tab for a customer and it just completely disappears sometimes!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

Michael S.

Chief Mischief Officer

> "API access process is broken."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971)

DO

Dasha O.

Admin

> "I like that they offer a cellular backup incase of an internet problem. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951)

HF

Hernan F.

Owner

> "Too many departments to resolve issues."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

KC

Kate C.

Director of Events and Community Engagement

> "We used micros before and this is night and day improvements and ease of training, improvements and edits."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622)

LG

Lauren G.

General Manager

> "I bought my system from a third party so I can't even go through Spoton's customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

FE

FREDDIE E.

manager

> "great service and fast response to issues and also easy to use devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405)

AH

Adam H.

Owner

> "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion for our..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

TS

Tracy S.

President

> "There have been a couple of minor tweaks and fixes needed but they were remedied quickly."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919)

BM

Bruno M.

president

> "So you pay tax on the sale, and Sales tax is not properly deducted."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382)

PL

Parish L.

General Manager

> "sensitive content hidden\] is one of the best supporters (Customer & phone)."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343)

MT

Madison T.

Owner

> "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they sent..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

RW

Reagan W.

Owner

> "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother day to..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600)

VA

Vince A.

President

> "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

SP

Servando P.

CFO

> "I think Toast and even Breadcrumb are much better POS systems."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583)

MT

Madison T.

Owner

> "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

AG

Ann G.

General manager

> "Most importantly, Ivan Monroy’s support has been outstanding."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

KG

Kris G.

Owner

> "All I can do is warn anyone thinking about purchasing this system regrets."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

AR

Antonio R.

Owner

> "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

VA

Vince A.

President

> "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

VR

Verified Reviewer

Owner

> "Nothing changed on my end and my revenue stayed consistent."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

JP

Jason P.

Owner

> "Hardware locking up, freezing and impacting work shifts and service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478)

GRP

Ganesh Reddy P.

Manager

> "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly developing..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

HF

Hernan F.

Owner

> "Too much problems with the company."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

GRP

Ganesh Reddy P.

Manager

> "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out tasks,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

JP

Jennifer P.

Owner

> "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

MS

Michal S.

Partner

> "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088)

AP

Anthony P.

Program Manager

> "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth emails..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979)

HL

Heathee L.

Owner operator

> "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153)

VR

Verified Reviewer

Owner

> "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month without..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

JD

Judson D.

Owner Operator

> "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

TS

Trent S.

owner

> "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076)

CH

Caitlin H.

GM

> "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656)

JP

Jennifer P.

Owner

> "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

SW

Susan W.

Accountant/Co-Owner

> "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation to their..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

JK

James K.

Chef Owner

> "It has taken 2 months to address our issues and they still aren't resolved."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919)

LP

Louis P.

Facilitator

> "Excellent response time and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

SB

Stephen B.

CFO

> "Constant problems with the register and system and poor to no response time. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

RW

Rachel W.

owner

> "Constant handheld issues caused our staff years of grief during busy times."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

AR

Antonio R.

Owner

> "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

JP

Jennifer P.

Owner

> "As a result employees do not use them and we have to continue paying for them because of our contract."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

JH

Julie H.

Owner

> "The express POS is very simple to program and is easy to train new employees how to use it. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949)

BW

Brenda W.

Partner

> "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555)

JL

Jordan L.

Head Manager

> "Love the adaptability and how easy it is to change."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375)

RW

Rachel W.

owner

> "It is not the right system for bars/restaurants."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

MC

MARIA C.

Manager

> "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

CC

Cindy C.

Chef Owner

> "POS main screen slow and not touch sensitive as it should be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

JS

Joe S.

Owner

> "Customizable and easy to learn how to use."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6754674)

MT

Madison T.

Owner

> "Our cafe is also still not listed on Door Dash."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

MC

MARIA C.

Manager

> "One of the standout aspects of our experience was the competitive rate offered for their POS system."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

VA

Vince A.

President

> "The in-house issues it’s now causing has taken it to a new level of dissatisfaction."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

LV

Lucia V.

Owner

> "Customer service is the reason why I am with Spoton, in addition to the great technology and reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4939985)

CC

Cindy C.

Chef Owner

> "Menu build not handled as well as I would have liked and as I was assured it would be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

MC

MARIA C.

Manager

> "Their competitive rates, coupled with their personalized approach, make them a standout choice in the industry."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

RA

Rachel A.

owner

> "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back sometimes"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586)

AH

Adam H.

Owner

> "System appears to be easy to navigate and intuitive."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

AG

Alejandro G.

FOOD TRUCK OWNER

> "It looks like vintage and hard to understand in the beginning."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6496879)

SW

Susan W.

Accountant/Co-Owner

> "For any questions we gave customer support is always there to help. As the Accountant for this restaurant the back of the house reports &..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

MT

Madison T.

Owner

> "No guidance, no support, no training as promised."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

[View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

## User interface

[Genius](https://www.capterra.com/p/195074/Genius/)

4.48 (194)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

4.25 (370)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Genius

27/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/195074/Genius/#features)

SpotOn

Top features

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features)

### Recognition

Genius is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Restaurant POSSoftware (2026) 

SpotOn is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Genius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SpotOn

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Genius

-   By Global Payments
-   Located in United States
-   Founded in 1983

SpotOn

-   By SpotOn
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Genius](https://www.capterra.com/p/195074/Genius/)[4.48 (194)](https://www.capterra.com/p/195074/Genius/reviews/)

vs

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[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

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4.2

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[Genius](https://www.capterra.com/p/195074/Genius/)[4.48 (194)](https://www.capterra.com/p/195074/Genius/reviews/)

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[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

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4.2

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4.2

4.2

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[Genius](https://www.capterra.com/p/195074/Genius/)[4.48 (194)](https://www.capterra.com/p/195074/Genius/reviews/)

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4.6

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[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

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4.2

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4.4

4.2

Ease of Use

4.7

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4.6

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