Heartland Restaurant vs GloriaFood: Which is a better fit?

I like how it integrated into the existing system. The reward points programme is what we were looking for and it has reaped benefits for both our customers and the restaurant.

There was a bit of a glare when they brought the apparatus over for us to sign nd pay with.

susan s

Software Engineer

Reliable with reporting on sales in real-time. Outstanding with inventory tracking and control.

What they save in low startup fees, they absolutely kill you on the back end with equipment "rental" fees. We are paying an arm and a leg for equipment where we are locked in to a 3-year contract.

I am happy and a loyal Heartland Restaurant user. Customers can submit their feedbacks on what they loved about us or on where to improve.

Some features are missing but development is continuing and software update releases happen every month.

Foodies are really overjoyed with the reward schemes inside heartland Restaurant. They especially adore one plus one free schemes.

Splitting checks sometimes doesn't work as well as it should.

Anytime you have a question you can just message them on the chat and they will help you in any possible way. They are promt, kind, helpful, sincere, and so smart.

Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on.

We are very happy with GloriaFood, it has been a great addition to our lineup of products. We are happy to have a system that is agnostic and can be used by pretty much and food establishment.

The ordering receiving app on the tablet needs some updating, pre-orders can sometimes be lost and forgotten as they are not sorted (you can find a workaround by looking at the reports).

Very stable, next to none downtime. Super effective support team; they provide swift and prompt response regarding your inquiries.

But its their system that allows it. Significant money can be lost by any business.

Robert R

CMO

There support is outstanding and their reliability is excellent. Plus they went out of their way to get us integrated with an online payment provider.

Another problem is the export of data which does not allow you to see the customers who have used the promotional codes and how much is the discount amount.