# Compare Postbox vs iContact 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Postbox and iContact based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/195148-221118/Postbox-vs-iContact --- # Postbox vs iContact Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PostboxiContact2/4 selected [Postbox](https://www.capterra.com/p/195148/Postbox/)[4.7 (186)](https://www.capterra.com/p/195148/Postbox/reviews/) [iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (604)](https://www.capterra.com/p/221118/iContact/reviews/) [## Postbox](https://www.capterra.com/p/195148/Postbox/)[4.7 (186)](https://www.capterra.com/p/195148/Postbox/reviews/) Starting Price $49.00one time Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [186 reviews](#user-reviews) Positive 178 Neutral 5 Negative 3 [## iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (604)](https://www.capterra.com/p/221118/iContact/reviews/) Starting Price $14.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [604 reviews](#user-reviews) Positive 545 Neutral 50 Negative 9 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Mobile App NA Email Distribution NA Inbox Management NA Email Monitoring NA Access Controls/Permissions NA 64%Fit Missing features Feature ratings Mobile App NA Email Distribution 4.7 Inbox Management NA Email Monitoring 5.0 Access Controls/Permissions 5.0 User satisfaction User satisfaction 4.7 User reviews[186](https://www.capterra.com/p/195148/Postbox/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.4 User satisfaction 4.5 User reviews[604](https://www.capterra.com/p/221118/iContact/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.4 Customer support 4.6 Price starts from Price starts from $49Per User, One Time - Free version - Free trial Price starts from $14Flat Rate, Per Month - Free version - Free trial Best for Best for Postbox provides a powerful email solution for independent consultants, small and medium-sized businesses, large enterprises, and educational institutions. Best for iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us! ## User reviews Pros & cons GH Guy H. None > "The customizable tagging and labeling options allow for seamless email management, making it easy to prioritize and sort..." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6361389) JM Jaromir M. owner > "main issue: not checking reliably new IMAP messages in other than Inbox compared to e.g. eM client.other: settings could..." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___5086184) GH Guy H. None > "Postbox's advanced search functionality ensures that finding specific emails or attachments is quick and effortless." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6361389) NVI Natesh Venkataraman I. Partner > "Calendar is not available- When an email is marked as spam it does not go to the junk folder" [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4432978) LC Lynn C. Retired Homeopath > "I can create as many folders as I want and create filters for ease of filing" [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6417493) BK Beta K. founder > "Unfortunately, there are no mobile apps, I wish someday they create it, oh and add google drive integration." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4338004) BM Bridget M. Producer > "The support is good, and there are videos if you get stuck. But for me, it is the simplicity of it all, that it is..." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4994109) DH Dag H. BDM > "If not logged on the machine for a while, it is unresponsive while synchronizing" [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4597965) DH Dag H. BDM > "I really enjoy the software and with including a synchronization of categories in Outlook 365 and iff possible labels as..." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4597965) AP Antony P. Software Manager > "I find the name difficult to remember!" [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6147724) Burak O. Ph.D. Student > "The most important aspect of an e-mail app for me is the ability to create filters and Postbox does a really good job." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___3753706) LF Laura F. Distinguished Service Professor > "Often I want to tag different emails in the conversation with a different topic tag but this isn't possible. " [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___3338548) AP Antony P. Software Manager > "Loads of features for the more advanced user." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6147724) BM Bob M. owner > "Second, once I do apply Windows' new way of unblocking installation files, I get the message that the file is corrupt. " [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2513791) HK Heinrich K. Localization Professional > "I like the clean and crisp layout, ease of use." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4963678) MS Martin S. Motion Designer > "The feature I miss the most is the missing taskbar badge for unread mails under Windows" [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2672051) TM Tiago M. Nothing > "I didn't encounter any difficulties, so I gladly paid for it and supported the developers." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6102191) PD Per D. Designer > "I spent years trying to find an email app that didn't suck, I even tried out an earlier version of Postbox and was not..." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2650367) JM Jaromir M. owner > "nice interface, ease of use, reliability (never lost any mail in 10 years)" [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___5086184) JL JASON L. Partner/EiC > "For some reason, Postbox fails to see it." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2559567) CH Christian H. Engineering Consultant > "The wonderful filter by contacts is one of those great features of Postbox... if not the best!" [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4479339) JL JASON L. Partner/EiC > "Weird behaviors." [See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2559567) [View Reviews](https://www.capterra.com/p/195148/Postbox/reviews/) AA Adegboyega A. Ticketing Agent > "With iContact, I am able to create, customize and send high volume outbound marketing emails which generate quality leads." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6391896) Ilysse R. Project Manager > "We had some challenges with proving that our email list was all customers who had opted in." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6644031) FI Folukemi I. Head, Social Media > "iContact makes it super easy for me to create and customize marketing emails for 24/7 via unlimited free templates." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6447511) CH Chloe H. Marketer > "Sometimes the tracking can be thrown off when it comes to the analytics" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6225754) NL Nicholas L. Operations Manager > "Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6542724) MK Maura K. Communications Cordinator > "Having difficulty managing old e-mails that are in the data base. " [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3764633) GG George G. Sales and Marketing Specialist > "I have found iContact to do everything we want to do including future data emails and segment lists all at a very..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6488319) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "I don't like the cost of iContact, as it can be quite expensive for businesses with limited budgets." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4628656) AG Adam G. Full Stack Developer > "iContact enables us to reach the targeted audience by creating, customizing and sending outbound marketing emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6157724) VR Verified Reviewer Senior Sales Executive > "We weren't able to make our emails look quite as polished as we might have liked.3)" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4598507) SW Samuel W. Agribusiness Manager > "Through iContact, I am able to automatically create, personalize and send high volume outbound marketing emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4995916) MK Meghann K. Marketing Administrator > "For example, it's impossible to edit a template." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3657268) VR Verified Reviewer Designer > "Contact management is easy to use, adding and deleting contacts and creating groups." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6480291) VR Verified Reviewer Graphic Designer > "Sometimes, icontact blocks you when you upload new databases, I know they want to keep a good reputation and make sure..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2865873) Ilysse R. Project Manager > "iContact is overall a very strong marketing platform for those looking to stay in contact with their customers." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6644031) EL Erin L. Marketing Manager > "Compared to its competitors, iContact is a bit on the expensive side and the entry-level subscription misses out on a few..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030) PT Pankaj T. Supply Chain Officer > "iContact really helps in maintainin contacts for survey and marketing purposes." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6311956) Lane C. Marketing Director > "Do not have great focus on global enterprise corporations." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3543669) Bill Laurel P. Medical Laboratory Technicians > "The analytics feature is especially helpful, as I can keep tabs on who opened my emails, and from that data, I can make..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4667107) MD Manu D. Owner > "Don't give your creditcard number to these people!" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3192978) Abraham B. Copywriter and Graphic Design > "I love the drop and drag features where you can create an amazing design to send out." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6259163) EL Erin L. Marketing Manager > "We’ve also experienced slow load times as a downside - a big issue when time is money." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030) CB Collin B. Enterprise Account Executive > "iContact streamlines the entire process of email marketing by allowing me to create and send high volume personalized..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4831045) DA Daniel A. Marketing Manager > "Can get cluttered if you are sending a bunch of emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2788503) [View Reviews](https://www.capterra.com/p/221118/iContact/reviews/) ## User interface [Postbox](https://www.capterra.com/p/195148/Postbox/) 4.74 (186) [iContact](https://www.capterra.com/p/221118/iContact/) 4.48 (604) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Postbox 6/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/195148/Postbox/#features) iContact Top features 24/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/221118/iContact/#features) ### Recognition Postbox is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Email ManagementSoftware (2023)  iContact is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Postbox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos iContact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Postbox - By Postbox - Located in United States - Founded in 2008 iContact - By iContact - Located in United States - Founded in 2003 ## 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