# Compare Postbox vs iContact 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Postbox and iContact based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/195148-221118/Postbox-vs-iContact

---

# Postbox vs iContact Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PostboxiContact2/4 selected

[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.7 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

[iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (603)](https://www.capterra.com/p/221118/iContact/reviews/)

[## Postbox](https://www.capterra.com/p/195148/Postbox/)[4.7 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

Starting Price

$49.00one time

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

GH

Based on [186 reviews](#user-reviews)

Positive

178

Neutral

5

Negative

3

[## iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (603)](https://www.capterra.com/p/221118/iContact/reviews/)

Starting Price

$14.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [603 reviews](#user-reviews)

Positive

545

Neutral

50

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 11,536 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

NA

Inbox Management

NA

Email Monitoring

NA

Access Controls/Permissions

NA

64%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

4.7

Inbox Management

NA

Email Monitoring

5.0

Access Controls/Permissions

5.0

User satisfaction

User satisfaction

4.7

User reviews[186](https://www.capterra.com/p/195148/Postbox/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.4

User satisfaction

4.5

User reviews[603](https://www.capterra.com/p/221118/iContact/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$49Per User, One Time

-   Free version
-   Free trial

Price starts from

$14Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Postbox provides a powerful email solution for independent consultants, small and medium-sized businesses, large enterprises, and educational institutions.

Best for

iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us!

## User reviews

Pros & cons

GH

Guy H.

None

> "The customizable tagging and labeling options allow for seamless email management, making it easy to prioritize and..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6361389)

JM

Jaromir M.

owner

> "main issue: not checking reliably new IMAP messages in other than Inbox compared to e.g. eM client.other: settings..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___5086184)

GH

Guy H.

None

> "Postbox's advanced search functionality ensures that finding specific emails or attachments is quick and effortless."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6361389)

NVI

Natesh Venkataraman I.

Partner

> "Calendar is not available- When an email is marked as spam it does not go to the junk folder"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4432978)

LC

Lynn C.

Retired Homeopath

> "I can create as many folders as I want and create filters for ease of filing"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6417493)

BK

Beta K.

founder

> "Unfortunately, there are no mobile apps, I wish someday they create it, oh and add google drive integration."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4338004)

BM

Bridget M.

Producer

> "The support is good, and there are videos if you get stuck. But for me, it is the simplicity of it all, that it..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4994109)

DH

Dag H.

BDM

> "If not logged on the machine for a while, it is unresponsive while synchronizing"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4597965)

DH

Dag H.

BDM

> "I really enjoy the software and with including a synchronization of categories in Outlook 365 and iff possible..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4597965)

AP

Antony P.

Software Manager

> "I find the name difficult to remember!"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6147724)

Burak O.

Ph.D. Student

> "The most important aspect of an e-mail app for me is the ability to create filters and Postbox does a really good..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___3753706)

LF

Laura F.

Distinguished Service Professor

> "Often I want to tag different emails in the conversation with a different topic tag but this isn't possible. "

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___3338548)

AP

Antony P.

Software Manager

> "Loads of features for the more advanced user."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6147724)

BM

Bob M.

owner

> "Second, once I do apply Windows' new way of unblocking installation files, I get the message that the file is..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2513791)

HK

Heinrich K.

Localization Professional

> "I like the clean and crisp layout, ease of use."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4963678)

MS

Martin S.

Motion Designer

> "The feature I miss the most is the missing taskbar badge for unread mails under Windows"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2672051)

TM

Tiago M.

Nothing

> "I didn't encounter any difficulties, so I gladly paid for it and supported the developers."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6102191)

JP

JEFFREY P.

GURU

> "SOMETIMES I FORGET WHERE I GET MY LICENSE WHEN I INSTALL ON NEW COMPUTER, I THINK THAT'S GOTTEN BETTER NOW"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2208916)

JM

Jaromir M.

owner

> "nice interface, ease of use, reliability (never lost any mail in 10 years)"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___5086184)

PD

Per D.

Designer

> "I spent years trying to find an email app that didn't suck, I even tried out an earlier version of Postbox and was..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2650367)

PT

Philipp T.

Product Designer

> "Postbox features a beautiful, clear, lucid, and modern interface."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___3464606)

CR

Chris R.

Owner

> "The message filtering does not work."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2133916)

CH

Christian H.

Engineering Consultant

> "The wonderful filter by contacts is one of those great features of Postbox... if not the best!"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4479339)

JL

JASON L.

Partner/EiC

> "For some reason, Postbox fails to see it."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2559567)

CM

Charles M.

Retired

> "Postbox was very easy to setup and use, and I like the personalization options and the many themes available."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4553380)

JL

JASON L.

Partner/EiC

> "Weird behaviors."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2559567)

[View Reviews](https://www.capterra.com/p/195148/Postbox/reviews/)

AA

Adegboyega A.

Ticketing Agent

> "With iContact, I am able to create, customize and send high volume outbound marketing emails which generate quality leads."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6391896)

Ilysse R.

Project Manager

> "We had some challenges with proving that our email list was all customers who had opted in."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6644031)

FI

Folukemi I.

Head, Social Media

> "iContact makes it super easy for me to create and customize marketing emails for 24/7 via unlimited free templates."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6447511)

CH

Chloe H.

Marketer

> "Sometimes the tracking can be thrown off when it comes to the analytics"

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6225754)

NL

Nicholas L.

Operations Manager

> "Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6542724)

MK

Maura K.

Communications Cordinator

> "Having difficulty managing old e-mails that are in the data base. "

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3764633)

GG

George G.

Sales and Marketing Specialist

> "I have found iContact to do everything we want to do including future data emails and segment lists all at a very..."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6488319)

VR

Verified Reviewer

Graphic Designer

> "Sometimes, icontact blocks you when you upload new databases, I know they want to keep a good reputation and make sure..."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2865873)

PT

Pankaj T.

Supply Chain Officer

> "iContact really helps in maintainin contacts for survey and marketing purposes."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6311956)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "I don't like the cost of iContact, as it can be quite expensive for businesses with limited budgets."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4628656)

Abraham B.

Copywriter and Graphic Design

> "I love the drop and drag features where you can create an amazing design to send out."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6259163)

VR

Verified Reviewer

Senior Sales Executive

> "We weren't able to make our emails look quite as polished as we might have liked.3)"

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4598507)

CB

Collin B.

Enterprise Account Executive

> "iContact streamlines the entire process of email marketing by allowing me to create and send high volume personalized..."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4831045)

MK

Meghann K.

Marketing Administrator

> "For example, it's impossible to edit a template."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3657268)

MT

Marek T.

CEO

> "The automation capabilities were also impressive, allowing me to set up automated workflows and targeted campaigns based on..."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4794182)

Lane C.

Marketing Director

> "Do not have great focus on global enterprise corporations."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3543669)

AG

Adam G.

Full Stack Developer

> "iContact enables us to reach the targeted audience by creating, customizing and sending outbound marketing emails."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6157724)

DA

Daniel A.

Marketing Manager

> "Can get cluttered if you are sending a bunch of emails."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2788503)

SW

Samuel W.

Agribusiness Manager

> "Through iContact, I am able to automatically create, personalize and send high volume outbound marketing emails."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4995916)

VR

Verified Reviewer

Digital Project Manager

> "Other email softwares charged by the email and number of recipients, iContact charged a subscription fee, so it made it..."

[See full review](https://www.capterra.com/p/221118/iContact/#GetApp___2091761)

VR

Verified Reviewer

Designer

> "Contact management is easy to use, adding and deleting contacts and creating groups."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6480291)

EL

Erin L.

Marketing Manager

> "Compared to its competitors, iContact is a bit on the expensive side and the entry-level subscription misses out on a few..."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030)

SA

Sandra A.

Executive Director

> "I have better track-ability then ever before and I can tell sponsors exactly how many our our members are opening and..."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4746675)

MD

Manu D.

Owner

> "Don't give your creditcard number to these people!"

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3192978)

CB

Collin B.

Enterprise Account Executive

> "iContact allows me to save time by creating personalized emails for marketing via drag and drop."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4831045)

EL

Erin L.

Marketing Manager

> "We’ve also experienced slow load times as a downside - a big issue when time is money."

[See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030)

[View Reviews](https://www.capterra.com/p/221118/iContact/reviews/)

## User interface

[Postbox](https://www.capterra.com/p/195148/Postbox/)

4.74 (186)

[iContact](https://www.capterra.com/p/221118/iContact/)

4.48 (603)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Postbox

6/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/195148/Postbox/#features)

iContact

Top features

24/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/221118/iContact/#features)

### Recognition

No recognitions have been awarded to Postbox

No recognitions have been awarded to iContact

### Deployment & support

Postbox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

iContact

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Postbox

-   By Postbox
-   Located in United States
-   Founded in 2008

iContact

-   By iContact
-   Located in United States
-   Founded in 2003

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Contact vendor for pricing

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[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.74 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

vs

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (845)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

$49one time

Price

Contact vendor for pricing

4.6

Features

4.1

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/195148-266980/Postbox-vs-Yahoo-Mail)

[iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (603)](https://www.capterra.com/p/221118/iContact/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$14/month

Price

$12/month

4.2

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-221118/Constant-Contact-vs-iContact)

[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.74 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

$49one time

Price

$9/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-195148/brevo-vs-Postbox)

[iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (603)](https://www.capterra.com/p/221118/iContact/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$14/month

Price

$15/month

4.2

Features

4.5

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-221118/ActiveCampaign-vs-iContact)