# Compare Postbox vs Microsoft 365 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Postbox and Microsoft 365 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/195148-227157/Postbox-vs-Microsoft-365

---

# Postbox vs Microsoft 365 Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PostboxMicrosoft 3652/4 selected

[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.7 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,100)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[## Postbox](https://www.capterra.com/p/195148/Postbox/)[4.7 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

Starting Price

$49.00one time

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [186 reviews](#user-reviews)

Positive

178

Neutral

5

Negative

3

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,100)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,100 reviews](#user-reviews)

Positive

13,441

Neutral

529

Negative

130

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 12,023 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

NA

Inbox Management

NA

Email Monitoring

NA

Access Controls/Permissions

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Mobile App

\--

Email Distribution

NA

Inbox Management

4.5

Email Monitoring

4.5

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.7

User reviews[186](https://www.capterra.com/p/195148/Postbox/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.4

User satisfaction

4.6

User reviews[14,100](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$49Per User, One Time

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Postbox provides a powerful email solution for independent consultants, small and medium-sized businesses, large enterprises, and educational institutions.

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## User reviews

Pros & cons

GH

Guy H.

None

> "The customizable tagging and labeling options allow for seamless email management, making it easy to prioritize and sort..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6361389)

JM

Jaromir M.

owner

> "main issue: not checking reliably new IMAP messages in other than Inbox compared to e.g. eM client.other: settings could..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___5086184)

GH

Guy H.

None

> "Postbox's advanced search functionality ensures that finding specific emails or attachments is quick and effortless."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6361389)

NVI

Natesh Venkataraman I.

Partner

> "Calendar is not available- When an email is marked as spam it does not go to the junk folder"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4432978)

LC

Lynn C.

Retired Homeopath

> "I can create as many folders as I want and create filters for ease of filing"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6417493)

BK

Beta K.

founder

> "Unfortunately, there are no mobile apps, I wish someday they create it, oh and add google drive integration."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4338004)

BM

Bridget M.

Producer

> "The support is good, and there are videos if you get stuck. But for me, it is the simplicity of it all, that it is..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4994109)

DH

Dag H.

BDM

> "If not logged on the machine for a while, it is unresponsive while synchronizing"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4597965)

DH

Dag H.

BDM

> "I really enjoy the software and with including a synchronization of categories in Outlook 365 and iff possible labels as..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4597965)

AP

Antony P.

Software Manager

> "I find the name difficult to remember!"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6147724)

Burak O.

Ph.D. Student

> "The most important aspect of an e-mail app for me is the ability to create filters and Postbox does a really good job."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___3753706)

LF

Laura F.

Distinguished Service Professor

> "Often I want to tag different emails in the conversation with a different topic tag but this isn't possible. "

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___3338548)

AP

Antony P.

Software Manager

> "Loads of features for the more advanced user."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6147724)

BM

Bob M.

owner

> "Second, once I do apply Windows' new way of unblocking installation files, I get the message that the file is corrupt. "

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2513791)

HK

Heinrich K.

Localization Professional

> "I like the clean and crisp layout, ease of use."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4963678)

MS

Martin S.

Motion Designer

> "The feature I miss the most is the missing taskbar badge for unread mails under Windows"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2672051)

TM

Tiago M.

Nothing

> "I didn't encounter any difficulties, so I gladly paid for it and supported the developers."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___6102191)

PD

Per D.

Designer

> "I spent years trying to find an email app that didn't suck, I even tried out an earlier version of Postbox and was not..."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2650367)

JM

Jaromir M.

owner

> "nice interface, ease of use, reliability (never lost any mail in 10 years)"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___5086184)

JL

JASON L.

Partner/EiC

> "For some reason, Postbox fails to see it."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2559567)

CH

Christian H.

Engineering Consultant

> "The wonderful filter by contacts is one of those great features of Postbox... if not the best!"

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___4479339)

JL

JASON L.

Partner/EiC

> "Weird behaviors."

[See full review](https://www.capterra.com/p/195148/Postbox/#Capterra___2559567)

[View Reviews](https://www.capterra.com/p/195148/Postbox/reviews/)

VR

Verified Reviewer

System Adminstrator

> "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud services allowing..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887)

VR

Verified Reviewer

Sales Specialist

> "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and other..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing, antivirus..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

ET

Edward T.

Founder and Marketing Strategist

> "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt workflows,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VR

Verified Reviewer

Network Engineer

> "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not enough."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update real-time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

CB

Christine B.

Marketing Manager

> "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe while..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to other..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

VR

Verified Reviewer

Sales Specialist

> "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive work..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

JD

Joshua D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor decisions, such..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

VR

Verified Reviewer

Owner

> "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most of the time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

SP

Sonu P.

Systems Analyst

> "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513)

TW

Tabatha W.

Nurse Supervisor

> "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

CQ

Connor Q.

IT Team Lead

> "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit comfortably..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses that are all..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

MW

Melinda W.

Owner

> "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate in real time..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

VT

Victoria T.

Self-Employed

> "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

Sven S.

Director

> "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

AG

Adrian G.

Building Operator

> "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076)

MH

Moss H.

Graphic Designer

> "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920)

KB

Katrina B.

Cashier

> "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

VT

Victoria T.

Self-Employed

> "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365, making using it..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

Troy C.

Owner

> "The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

DN

David N.

IT Operations Manager

> "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

VR

Verified Reviewer

It Administrator

> "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make the secure..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop installed..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

ST

Shayne T.

Co owner

> "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685)

DN

David N.

IT Operations Manager

> "There are way too many "admin portals" to manage everything within the M365 organization."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

Troy C.

Owner

> "It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

Sven S.

Director

> "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VR

Verified Reviewer

Project and IT Manager

> "I appreciate all the efforts Microsoft put into connecting tools with each other, and the way SharePoint serves as an overarching platform for file share and documentation."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

MO

Michael O.

Communications Manager

> "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

Abhishek R.

Project Analyst

> "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected environment of..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544)

AC

Andrew C.

Inspection and Training Manager

> "My only concern with this package is the ongoing cost, where most basic functions are available you have to some times pay a premium to access wider functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6851495)

VR

Verified Reviewer

Project and IT Manager

> "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to provide better..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

Nicholas D.

Project Manager

> "I don't love the browser-based version, as I prefer Desktop applications, as I find they are more feature rich."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7106304)

MW

Matthew W.

School Support and Retention Manager

> "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143)

SS

Sandeep S.

Principal

> "Sometimes I have turnover in my company and I have to delete and start employee email accounts. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

CB

Christine B.

Marketing Manager

> "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

CY

Chun Y.

Office Manager

> "Frequent updates sometimes change layouts or behaviour, interrupting workflows."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7084730)

LS

Louis S.

CTO

> "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

AJ

Arnaud J.

Software developer

> "Pushing for subscription increases in free products can push some customers away and be detrimental to use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842)

Blake A.

It Technician

> "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

LS

Louis S.

CTO

> "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "I do not like the occasional glitches and bugs and the lag in performance sometimes. But for the most part, it is efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7095882)

VP

Valentin P.

Administration Manager

> "We use it heavily for spreadsheets, document creation, email communication, and cloud storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109)

JR

Janessa R.

Product Marketing Manger

> "Copilot downloadable desktop application is glitchy, constantly needs to be refreshed or forces the PC to be rebooted."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842688)

ET

Edward T.

Founder and Marketing Strategist

> "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

AC

Angel C.

QC

> "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864)

KR

Katherine R.

School Administrator

> "With all of the student project videos, storage is really a problem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

DS

Danielle S.

Owner

> "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and obfuscated..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

Jeff R.

Project Manager

> "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

NA

Nasywa A.

Student

> "The main drawback I’ve experienced is the subscription cost, which can be a burden for students if they don’t have access through their university."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842912)

CK

Christina K.

Manager

> "For leads, I can store data, share files and send emails all in an efficient and easy way!"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089)

PW

Pamela W.

Community Programs Specialist

> "It updates the view and it can be confusing for me to navigate as I don't understand what all the options are or where the functions are of what I need."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6861334)

JS

Juan S.

Senior Consultant

> "Email management is forward-looking, document workflows are automated, and file sharing through OneDrive and SharePoint keeps everyone in line."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6877116)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo effect of the..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

AS

Abhi S.

Dispatcher

> "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673)

Michael O.

Actor

> "It doesn't play well with others - difficult to import info from non-Microsoft products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7067956)

MD

Maggie D.

Office Manager

> "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733)

VR

Verified Reviewer

VP of Finance and Operations

> "We switched to get away from managing individual Microsoft licenses, which had become a real headache."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7112149)

AT

Anna T.

Credentialing Specialist

> "I like the multiple programs it offers like Notes and Teams, to make sure we’re all in the same page and we can make sure everyone has the same information"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6843717)

YK

Yurii K.

Technical Support Specialist

> "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

VR

Verified Reviewer

Territory Account Executive

> "Ms 365 has made our team more productive and efficient since we can all utilise the apps we need on our day to day basis in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7043702)

KR

Katherine R.

School Administrator

> "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

CG

Carly G.

Curriculum Designer and Trainer

> "Its free accounts or trial is very limited to show what M365 can do. But with a paid account, document management, file sharing, and just all the tools and applications available are really..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7050996)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it does not..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

YK

Yurii K.

Technical Support Specialist

> "The biggest pro for me is ease of use - if you are a regular user that uses a Windows Home version or if you are an enterprise company with thousands of users, MS 365 is the best choice for..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

VR

Verified Reviewer

HR Assistant

> "Syncing and live collaboration require an internet connection which can make it hard when you are on the go."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6873301)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

## User interface

[Postbox](https://www.capterra.com/p/195148/Postbox/)

4.74 (186)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,100)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Postbox

6/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/195148/Postbox/#features)

Microsoft 365

Top features

14/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

### Recognition

Postbox is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Email ManagementSoftware (2023) 

Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Postbox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Postbox

-   By Postbox
-   Located in United States
-   Founded in 2008

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.74 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

vs

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4.7

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vs

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[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.74 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

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$49one time

Price

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4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/195148-247901/Postbox-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,100)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,586)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

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4.6

Features

4.6

4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace)

[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.74 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

vs

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$49one time

Price

Contact vendor for pricing

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Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/195148-227138/Postbox-vs-Microsoft-Outlook)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,100)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365)

[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.74 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

vs

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$49one time

Price

Contact vendor for pricing

4.6

Features

4.1

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/195148-266980/Postbox-vs-Yahoo-Mail)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,100)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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$6/month

Price

$1.99/month

4.6

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365)

[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.74 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

vs

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$13/month

4.6

Features

4.4

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/110228-195148/MailChimp-vs-Postbox)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,100)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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Features

4.3

4.5

Ease of Use

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[Postbox](https://www.capterra.com/p/195148/Postbox/)[4.74 (186)](https://www.capterra.com/p/195148/Postbox/reviews/)

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4.7

Ease of Use

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[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,100)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

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4.5

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