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Healthcare teams and practitioners
Medical Practices
The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.
I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.
The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.
There is very limited options to converse with clients between appointments and no notices when a client puts in a note.
The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.
I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.
We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.
Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.
I like most is the eligibility, overall it's wonderful and detail. Lets you know the patient's copay very helpful.
Software updates are the worst when multiple systems are communicating.
Clearwave has been an amazing partner. They listen to our crazy ideas and often help us implement them by coming up with a creative solution.
If I have a problem with an insurance provider not listed.
Our implementation team was amazing. We were very informed and prepared for each step of our installation.
Cuts down on paper and time involved with staff no longer having to enter the information manually.
We like the scalability and the customization. Integration is fair with our current vendor and we hope to transition to another EHR vendor soon to have more integration flexibility.
The integration with some electronic health records are limited.
Carepatron
Top FeaturesClearwave
Clearwave
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