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Healthcare teams and practitioners
Psychiatry Practices and Ketamine Treatment Clinics that want to streamline charting with mental health templates, manage a flexible schedule, collect payments, and engage patients with a modern app.
The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.
I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.
The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.
There is very limited options to converse with clients between appointments and no notices when a client puts in a note.
The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.
I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.
We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.
Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.
Ease of use and visually appealing. I love how easy it is to basically play around for a few hours and know most of the details about day to day operation of the program.
You can tell that the team is working hard at improving Osmind. I also dislike the inability to send patient records to other providers directly.
The program is visually appealing, easy to use, and ever evolving. I love how I've only used the program for about a year, & several patches have already came out improving the functionality.
Too difficult to pull patients past history and medications across to the chart.
I have been very grateful for this system and enjoyed the continual improvements and additions that Osmind creates.
Messaging function dont like cant organize patients by last name, that is how all medical practices organize patient files, osmind uses first name which makes no sense.
The app is excellent and I love that I can have clients fill out baseline measures and follow up measures easily through the app.
The charting can do better. We use Osmind for our patients medical records, however, when printing, the tabs or clickable icons still show up making the print out look unprofessional.
Prioritize real-user-identified key features according to your needs to find your best fit.
Carepatron
Osmind
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