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Healthcare teams and practitioners
Designed for hospitals & health systems, home health agencies, hospice & palliative care, and physician & group practices. Supports patients across the care continuum.
The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.
I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.
The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.
There is very limited options to converse with clients between appointments and no notices when a client puts in a note.
The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.
I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.
We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.
Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.
The equipment readings are reliable and easy for the patients to use. The video is clear and providers are pleased with its clarity.
The provider to patient call function has lagged a bit in some instances.
The best thing about HRS are the support reps. They are excellent and we appreciate them.
BP cuffs hurt the upper arm. Have to question often if the results actually obtained by the patient are accurate.
Monthly reports which are great to prove our success and the dashboard.
To troubleshoot this ourselves, we update the tablets before installing at a patients home. When patients have problems, it is usually an update issue.
The most helpful driver of patient enrollment is the peace of mind it provides to the patient having someone "looking out for them" as well as the relief for family members and caregivers.
Sometimes the video calls don’t work without a call to support.
Carepatron
Top FeaturesHealth Recovery Solutions
Health Recovery Solutions
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