# Compare Carepatron vs Practice Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Carepatron and Practice Fusion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/195467-266915/Care-Patron-vs-Practice-Fusion

---

# Carepatron vs Practice Fusion Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CarepatronPractice Fusion2/4 selected

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

SG

Based on [858 reviews](#user-reviews)

Positive

768

Neutral

72

Negative

18

[## Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.8

Functionality

3.5

Ease of Use

3.9

Customer Service

3.3

Reviews Sentiment

Based on [439 reviews](#user-reviews)

Positive

283

Neutral

74

Negative

82

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,180 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Patient Records Management

4.6

Charting

4.4

Patient Scheduling

4.7

Document Management

4.4

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.6

Charting

3.8

Patient Scheduling

4.6

Document Management

NA

User satisfaction

User satisfaction

4.4

User reviews[858](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

3.7

User reviews[439](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Ease of use

3.9

Functionality

3.5

Value for money

3.8

Customer support

3.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

Best for

Designed to exceed the needs of small practices, Practice Fusion is an easy-to-use EHR that makes e-prescribing, billing, charting and labs/imaging simple and secure from anywhere you can get online.

## User reviews

Pros & cons

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

IK

Inge K.

Counsellor

> "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

NN

Natalie N.

Licensed Clinical Social Work

> "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update personal..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038)

DW

Daniel W.

Owner

> "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359)

AS

Amanda S.

Pediatric Occupational Therapist

> "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with their care."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

KB

Kate B.

Clinical Psychologist

> "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google calendar."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are still areas..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TW

Taylor W.

Owner and President

> "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

AD

Amy D.

Genetic Counselor

> "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email i receive. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

JG

Jesus G.

Case worker

> "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

AF

Aaron F.

APRN

> "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

DH

Diana H.

supervisor

> "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899)

VR

Verified Reviewer

Owner and Clinician

> "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570)

AS

Amanda S.

Pediatric Occupational Therapist

> "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

RC

Ruby C.

Occupational Therapist Owner

> "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and place on my..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

SC

Sam C.

Music Therapist, Board-Certified

> "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JT

Jaya T.

administrator

> "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

RC

Ruby C.

Occupational Therapist Owner

> "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

RC

Reyenne C.

Speech-Language Pathologist

> "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

SB

Samantha B.

CEO, Therapist

> "My practice lost money daily for missed sessions due to non working links and patients could never sign in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JG

Jesus G.

Case worker

> "Booking appointments is smooth, and it allows me to send reminders to my staff and clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

RC

Ruby C.

Occupational Therapist Owner

> "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

HM

Hannah M.

Chief Clinical Officer

> "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

HR

Haley R.

registrar

> "It often made navigating the platform feel disjointed and slow, which disrupted my workflow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

JN

Josef N.

BUSINESS MANAGER

> "It is the most comprehensive medical EHR on the market."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7073272)

ME

Maureen E.

Owner

> "However the customer service is so lacking in this company that it will cause me to find another system when my renewal..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

Melissa Z.

User

> "For a while when it was free i thought it would would be the leader in EHR for it's accessibility"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7102432)

SK

Susan K.

Doctor of Chiropractic

> "Doing Notes was way too much/complicated/time consuming as the patient load started to increase."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

RK

Ross K.

Owner

> "When it was free, it provided a decent platform for basic scheduling while we were building our practice."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

AS

Audrey S.

physician

> "customer service is non existent, the implementation classes they offer are rushed and then shed a light on all the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

VR

Verified Reviewer

Owner

> "They are a simple easy to learn program that can do everything that you need."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

FT

Filip T.

COO

> "Customer support, functionality and frequent breakdowns."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

SK

Susan K.

Doctor of Chiropractic

> "It was easy to start with, but needed an EHR system that was more efficient eventually for the patient load as it..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

FT

Filip T.

COO

> "From bad to worse, there's no end to this poor customer support performance."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

VR

Verified Reviewer

Owner

> "Practice Fusion is a great EHR system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

ME

Maureen E.

Owner

> "I am unable to talk to a live person."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

RK

Ross K.

Owner

> "It satisfied what we need in the initial months of our practice, but we quickly outgrew the software."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

ME

Maureen E.

Owner

> "Not worth the savings in cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

DM

David M.

Owner

> "It was a decent program to use for EHR and medicine prescription"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6468639)

AS

Audrey S.

physician

> "Apparently they care more about getting their money then having satisfied physicians using their EMR who would actually..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

EP

Erin P.

Manager and Owner

> "Practice Fusion is easy to use and a great way to keep electronic records."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6443497)

AS

Audrey S.

physician

> "I tried to cancel my subscription within 25 days of signing up with them and they said NO."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

CT

Chelsea T.

Practice Manager

> "I especially like the ability to assign different colors to different appointment types in the calendar and the ability..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AS

Audrey S.

physician

> "I will tell every fellow physician i know to avoid this product at all costs. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

RB

Rhonda B.

Team Lead

> "The program is low cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6425915)

KP

Krystal P.

Owner

> "We had issues with billing not being transferred and were not paid for many patient visits."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3750405)

MD

Melissa D.

Patient Coordinator

> "Easy to navigate and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6775074)

GT

Gina T.

Chief Medical Director

> "I was spending more time on the phone trying to get them to let me in than I was able to see patients."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3846532)

ME

Maureen E.

Owner

> "The pricing is reasonable. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

AB

Alexandra B.

Billing Manager

> "I would not recommend for extremely high volume or high complexity specialties."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4679350)

AA

Abigail A.

Nurse

> "Practice Fusion is a helpful means a health care management and saving the details in the patient."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MN

Michael N.

MD

> "Each time I have to write them all out - Our old system SOAPWARE I could extract these with three key strokes . With..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

AA

Abigail A.

Nurse

> "It is dependable and has a faster download if your internet connection is also faster."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MM

Melody M.

Admin Assistant

> "There are a few gliches with the system and we are unable to add all attachments to referrals. If you send a document to..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2317020)

CT

Chelsea T.

Practice Manager

> "I have used practice fusion for the last 5+ years at my office at love it."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AH

Ann H.

physician

> "The worst part is that they claimed to always be free but then once the company sold, they started to charge. And not..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

DB

Danielle B.

Medical assistant

> "I am able to access messages from providers, relay messages to the patients, update their entire profile with the click..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2624341)

AH

Ann H.

physician

> "Unable to easily download medical records when patients or other physicians request them-you have to download one..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

Business Manager

> "Overall, it's one of the quickest and easiest EHR systems I've setup (eCW/Nextgen/Aria) and it works well because of the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

MN

Michael N.

MD

> "Multiple repetitive screens - YOu enter the directions in one screen it loses them on the next and you have to re enter..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

Jeanette D.

President

> "When I used Practice Fusion, I had a free version so as a start-up clinic, this was obviously very affordable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3452949)

DD

Derek D.

Clinic Manager

> "There were a lot of features geared toward conventional medical practices that were unnecessary for our community..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

GS

Galen S.

Chiropractor

> "the software overall is easy to use and chart"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___3736711)

AW

Allison W.

C-Suite

> "It’s not intuitive, horrible reporting, not good for multi provider practices, not user friendly from an administrative..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2667523)

MW

Mignon W.

Physician

> "You will save money, the platform is much more customizable, and the people are friendly. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They were in trouble with FDA for trying to get providers to prescribe opiates for a kickback and now ..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

JP

Jill P.

Office Manager

> "Practice Fusion integrates with a handful of billing softwares and generally works fine for EHR functions for a small..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2653586)

VR

Verified Reviewer

CHVA

> "The insurance list is not updated, as well as the pharmacy list they have on their system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

BC

Bryan C.

Clinic coordinator

> "It is great at keeping up appointments and check-in."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

MW

Michael W.

Physician

> "E-mail support is hit or miss. If you ask about how to do something that the program doesn't do they will just ignore..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2255797)

MW

Mignon W.

Physician

> "There are much better EHRs out there, try Charm. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They recently increased the monthly fee by 50% but not giving any new features. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AJ

Adrianne J.

Medical Biller

> "I love how ur able to access all patient records in one place."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2177818)

CB

Connie B.

Physician

> "They are not coordinated with P aware or any state prescription service . "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BC

Bryan C.

Clinic coordinator

> "It is good for an EMR just not easy to learn"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

CB

Connie B.

Physician

> "Still they could not get the labs around me to put them in my charts. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BD

Bryn D.

Psychologist

> "I liked that there was a free trial to see how the product worked."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2180028)

AH

Ann H.

physician

> "I have been a customer since 2013 and the customer service has continued to decline despite the cost going up."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

CHVA

> "Good expereince and no vital problem using this website."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

JH

James H.

acupuncturist

> "It was a hassle to switch to another, more affordable, EHR software and as a user, I felt deceived."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2299411)

DD

Derek D.

Clinic Manager

> "Easy to navigate and run reports."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

AD

Anita D.

Dr

> "What I am mostly disappointed is the contracts that have the providers sign."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2780156)

VR

Verified Reviewer

CHVA

> "I highly recommend this if you want to use inexpensive EHR/EMR."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

CB

Connie B.

Physician

> "The self scheduler is non existent ."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AH

Ann H.

physician

> "Easy to start and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

CB

Connie B.

Physician

> "Multiple times its down and unusable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

Business Manager

> "Easy implementation (up and running in a day). "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

CB

Connie B.

Physician

> "The referral process is a joke. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

CHVA

> "It's very convenient and easy to use. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

AH

Ann H.

physician

> "Now, I received a notice that prices are going up. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

[View Reviews](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

## User interface

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.43 (858)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

3.69 (439)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Carepatron

Top features

29/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

Practice Fusion

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/266915/Practice-Fusion/#features)

### Recognition

Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports

Practice Fusion is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

Practice Fusion

-   By Veradigm
-   Located in United States
-   Founded in 1981

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vs

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-266915/Jane-App-vs-Practice-Fusion)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$0

Price

Contact vendor for pricing

4.3

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

$199/month

Price

Contact vendor for pricing

3.5

Features

3.8

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-266915/Tebra-vs-Practice-Fusion)