# Compare Carepatron vs Astalty 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Carepatron and Astalty based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/195467-274996/Care-Patron-vs-Astalty

---

# Carepatron vs Astalty Features and Cost Comparison

Last updated June 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CarepatronAstalty2/4 selected

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[Astalty](https://www.capterra.com/p/274996/Astalty/)[4.8 (199)](https://www.capterra.com/p/274996/Astalty/reviews/)

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

SG

Based on [858 reviews](#user-reviews)

Positive

768

Neutral

72

Negative

18

[## Astalty](https://www.capterra.com/p/274996/Astalty/)[4.8 (199)](https://www.capterra.com/p/274996/Astalty/reviews/)

Starting Price

A$30.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

SS

SS

Based on [199 reviews](#user-reviews)

Positive

199

Neutral

0

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,674 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.5

Charting

4.4

EMR/EHR

4.5

Appointment Scheduling

4.6

\--%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Therapy Notes

NA

Charting

NA

EMR/EHR

NA

Appointment Scheduling

NA

User satisfaction

User satisfaction

4.4

User reviews[858](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

4.8

User reviews[199](https://www.capterra.com/p/274996/Astalty/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

A$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

Best for

NDIS registered providers across Australia delivering SIL, support coordination, community access, in-home support, allied health, and recovery coaching, from small teams to large organisations.

## User reviews

Pros & cons

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

IK

Inge K.

Counsellor

> "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

NN

Natalie N.

Licensed Clinical Social Work

> "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update personal..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038)

DW

Daniel W.

Owner

> "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359)

AS

Amanda S.

Pediatric Occupational Therapist

> "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with their care."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

KB

Kate B.

Clinical Psychologist

> "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google calendar."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are still areas..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TW

Taylor W.

Owner and President

> "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

AD

Amy D.

Genetic Counselor

> "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email i receive. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

JG

Jesus G.

Case worker

> "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

AF

Aaron F.

APRN

> "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

DH

Diana H.

supervisor

> "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899)

VR

Verified Reviewer

Owner and Clinician

> "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570)

AS

Amanda S.

Pediatric Occupational Therapist

> "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

RC

Ruby C.

Occupational Therapist Owner

> "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and place on my..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

SC

Sam C.

Music Therapist, Board-Certified

> "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JT

Jaya T.

administrator

> "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

RC

Ruby C.

Occupational Therapist Owner

> "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

RC

Reyenne C.

Speech-Language Pathologist

> "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

SB

Samantha B.

CEO, Therapist

> "My practice lost money daily for missed sessions due to non working links and patients could never sign in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JG

Jesus G.

Case worker

> "Booking appointments is smooth, and it allows me to send reminders to my staff and clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

RC

Ruby C.

Occupational Therapist Owner

> "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

HM

Hannah M.

Chief Clinical Officer

> "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

HR

Haley R.

registrar

> "It often made navigating the platform feel disjointed and slow, which disrupted my workflow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Sarah S.

Support Coordinator

> "One of my favourite features is the copy and paste function. Whether I'm completing referral forms, progress reports or other NDIS documents, I don't have to keep manually..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7177307)

UA

Uisce A.

Support Coordinator

> "Also when you void the invoice, all the details disappear which makes it difficult to go back into tasks and figure out which tasks made up the invoice in which you need..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7167813)

SsS

Sanamdeep singh S.

Suppport coordinator

> "It supports my work as a support coordinator by keeping tasks, client information, and reporting in a central, easy‑to‑navigate system. While there are areas that could be..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7165798)

KK

Kristy K.

Clinical Lead

> "Initially I found it a little overwhelming that the case notes were not sectioned by month and instead appeared as one continuous list. When reviewing a participant's..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160200)

SA

Samantha A.

Co-Director

> "One of the features I really like about Astalty is the ability to add photos directly to participant files, which helps personalise records and makes identification easier..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160159)

BW

Bec W.

support coordinator

> "The one thing I don't like about Astalty is that in the provider section if someone doesn't exist you have to create them (which is fine) but then it takes you back to the..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164230)

SF

Shay F.

Director

> "SC completes easy-read shift notes and invoicing-related documentation to support clear record keeping, accurate billing, and easy reference for participant supports."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160285)

WC

Wendy C.

NDIS Support Coordinator and Director

> "Having to void the invoice and generating another invoice with a new number can be confusing for Plan Managers/NDIA"

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161707)

GS

Gavin S.

Director

> "My favourite feature is the ability to auto-fill documents with participant, provider and plan details, including my own Word documents using placeholders."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7159765)

AE

Amy E.

Psychosocial Recovery Coach

> "The system does not currently link clients directly to their available funding in a clear, automated way."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7162871)

SL

Sandy L.

Support coordinator

> "I love that Astalty enables me to save all of my clients progress notes and files in an organised and that I have control over which staff members can access certain files."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7176616)

AE

Amy E.

Psychosocial Recovery Coach

> "It can be difficult to easily track remaining funding after invoices are processed."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7162871)

NN

Nas N.

Operation Manager

> "It covers a lot of operational requirements from case noting, client check ins, billing and invoicing, and the form feature is also great."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161770)

MN

Megan N.

Learning and Development manager and Support Coordinator

> "Personally being able to manage the participant providers has been tricky with Astalty, I have had to use an external spreadsheet."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160293)

RB

Ry B.

Support Coordinator

> "It has made day-to-day workflow much more efficient and has improved my confidence in maintaining documentation, managing budgets, completing shift notes, and accessing..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7157919)

WC

Wendy C.

NDIS Support Coordinator and Director

> "Not being able to edit an invoice if it is incorrect to resend"

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161707)

MS

Meeta S.

Support Coordinator

> "The platform is intuitive, helps keep participant records organised, and the calendar and reminder functions assist with managing appointments and tasks efficiently."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160233)

AF

Ashlee F.

Support Coordination

> "I feel that it is a little bit clunky and I still prefer to use an excel spreadsheet over the budget tool in Astalty."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7170962)

NT

Natalie T.

NDIS Support Coordinator

> "The features that stood out most were the ability to easily upload and store documents, automated reminders to keep everything on track, and the invoicing function which..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7172010)

MC

Maddison C.

Administrative Assistant

> "There are a few website bugs that requires some pages to be reloaded sometimes."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160984)

NW

Neasha W.

NDIS Support Coordinator

> "It has simplified the way I manage my caseload, It streamlines everything — case notes, financials, reporting, task tracking — and brings it all into one organised system."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164276)

SA

Samantha A.

Co-Director

> "I don't like that you don't have to acknowledge the alerts that are on participant files prior to moving on to the next task."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160159)

RB

Ry B.

Support Coordinator

> "The platform makes day-to-day workflow much quicker and more efficient, particularly regarding templates, task management, case notes, funding and budget tracking, and..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7157919)

KC

Karrah C.

Support coordinator.

> "At times logging in from website is too time consuming when I need to write a quick note."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160260)

SR

Sinead R.

Support Coordinator

> "The reporting features are helpful for tracking participant information and keeping records up to date, while the employee tracking and workflow tools make day-to-day..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164264)

MK

Manal K.

NDIS Support Coordinator

> "The task reminders can be a tad confusing with the sub headers and not having explanations."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160195)

JP

Jenish P.

Support Coordination

> "Having client records, notes, support plans, and documentation stored in one central location improves efficiency and supports effective communication across the team."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160234)

VB

Veronique B.

Support Co Ordinator and Psychcorecovery coach

> "The least thing that I like about Astalty is when you log in you have to put in The Authenticator codes"

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160339)

AH

Andrew H.

Occupational Therapy

> "I love that a little 'copy' icon comes up on a lot of the client information which saves so much time and makes adding information into reports and emails easier and..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160944)

CD

Curtis D.

Support Coordinator

> "There isn't really much I liked the least, I believe the main feedback would be in some situations, clearer updates or more streamlined processes would improve the overall..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160158)

NA

Narelle A.

National Operations Manager

> "Being able to keep participant information, tasks, case notes, documents and compliance records in one place has made our internal processes much more organised."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161640)

RR

Ren R.

Support coordinator

> "I do find it a little frustrating that we can’t add services ourselves and need to go through admin for this."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7159722)

JB

Julie B.

Support Coordinator

> "The reporting features are particularly valuable, allowing me to keep track of participant funding utilisation and staff workloads with minimal effort."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160228)

FW

Franzine W.

Client Engagement Intake

> "I find when I am doing so many things at once, Astalty sometimes becomes "overwhelmed" and just slows down/glitches."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7169388)

NN

Nas N.

Operation Manager

> "Now that Astalty has grown and there is a bigger client base, the team at Astalty has retained the same responsiveness to bug reports, feature suggestions and general..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161770)

NN

Nas N.

Operation Manager

> "Some of the features and functionalities don't work as well as we would like them to."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161770)

RM

Roshani M.

Support Coordinator

> "The task management and participant check in features help me stay on top of my caseload and ensure no participant goes too long without contact."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160282)

LW

Louise W.

Support Coordinator

> "I can't imagine tracking and managing tasks without Astalty. "

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7163602)

Sarah S.

Support Coordinator

> "I also like that it calculates my billable hours and keeps my client list organised, making it much easier to manage my workload."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7177307)

JB

Julie B.

Support Coordinator

> "The e-signature functionality attracts an additional cost."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160228)

Sarah S.

Support Coordinator

> "I love that it stores all of my client information in one place and the templates automatically pre-fill participant details, which saves a huge amount of time."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7177307)

JM

Jessica M.

Support Coordinator

> "Plan budget features- too confusing trying to use this feature."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160903)

DL

Damon L.

Senior Support Coordinator

> "Reporting and setting up support plans are also very easy, with information readily available and well organised, making it quicker to prepare documentation, track..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160912)

RA

Rebecca A.

Support Coordinator

> "It seems like every time i think that something could be different, there's an update and its been changed."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160227)

AP

Ashleigh P.

Support Coordinator

> "I also really like the ability to create templates for frequently used documents and emails, which streamlines my workflow even further."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7177783)

KD

Krystal D.

NDIS Support Coordinator

> "Honestly we're yet to find something we really don't like that doesn't have some sort of work around."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7170410)

IH

Ivan H.

Owner

> "The time-tracking and billing features are seamless, allowing for precise capture of every billable minute without the usual headache."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7163579)

SM

Shayna M.

NDIS Support Coordinator

> "To be honest, I haven't really experienced any major downsides with Astalty so far. If I had to choose something, it would simply be that I wish I had found them sooner."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160928)

JB

Julie B.

Support Coordinator

> "Powerful reporting capabilities that help monitor participant budgets, support coordinator hours, and weekly utilisation."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160228)

CB

Chantal B.

NDIS Support Coordinator

> "I'm not being biased, I have no relationship with owners or developers but I honestly can't think of anything I don't like."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7174167)

MC

Michelle C.

Support Coordination

> "Clean, uncluttered interface — everything is laid out logically, making it quick to update notes, track funding, and manage participant information."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160223)

HP

Heath P.

Director

> "Team members not used to using a CRM?"

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7170946)

AD

Ariana D.

Support Coordinator

> "I can access e-signature features, budgeting features, participant info and finance in an easy and accessible way."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7159738)

CH

Clare H.

Support Coordinator

> "Coming into the NDIS space I was not expecting such a well rounded program."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161095)

ST

Sara T.

support coordinator

> "Their knowledge of the NDIS and ability to navigate complex situations has been invaluable in supporting participants to access appropriate services and achieve their..."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7161715)

AD

Ariana D.

Support Coordinator

> "I haven't found any specific features which I do not like with the software."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7159738)

AS

Amanda S.

Support Coordination

> "It saves me a significant amount of administrative time, helps me stay organised, and ensures I can efficiently manage my participants' supports."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164382)

CZ

Chris Z.

Disability Support

> "I haven’t come across a major issue yet with Astalty."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7172052)

AB

Alecia B.

Support coordinator

> "It has simplified client management, streamlined documentation processes, and provided greater oversight of service delivery and compliance requirements."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7164310)

MM

Maryke M.

Social work NDIS

> "I honestly don’t have any real cons to share about Astalty."

[See full review](https://www.capterra.com/p/274996/Astalty/#Capterra___7160945)

[View Reviews](https://www.capterra.com/p/274996/Astalty/reviews/)

## User interface

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.43 (858)

[Astalty](https://www.capterra.com/p/274996/Astalty/)

4.81 (199)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Carepatron

Top features

24/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

Astalty

5/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/274996/Astalty/#features)

### Recognition

Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Astalty

### Deployment & support

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Astalty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

Astalty

-   By Astalty
-   Located in Australia
-   Founded in

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Price

$12/year

4.7

Features

4.3

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/182626-274996/Notehouse-vs-Astalty)