Echobox vs Facebook Business Suite: Which is a better fit?

Julio J

Editor web

I really like that Artificial Intelligence helps determine the strongest schedules so that certain content has more impact.

Lena L

Head of Partnerships

And the increase of reach NEVER happened, all the opposite, our reach was WORSE. The IA was useless (no posts in the afternoon for no reason).

The support team is great, the answer in a matter of minutes and have always solved our problems or questions, using echobox was the best decision, we totally recommend it.

We learned that the hard way. Since we were one of the earlier customers, we got on the tool without any formal training and quickly became frustrated with it.

Our experience with Echobox for our website has been excellent. We had a 25% boost in Facebooktraffic for social media scheduling and automation, which is encouraging.

Inability to change/edit a photo once uploaded on Facebook.

Ben B

Deputy Head of Audience

I like that Echobox is easy to use, and feels like it complements our media output. It is accessible, so it's easy for me to teach others on the team, and in the company more generally, how to use it.

The only thing missing is the possibility to have an app in order to use via iphone.

Ryan Samuel R

Nurse II

Automated Posting and Post Scheduling for me are their best features. It helps me save time on doing my business in my Facebook account.

When publishing on both platforms Facebook & Instagram, Instagram photo is distorted and ruined. MIssing some basic features that worked fine before.

Obiajulu O

Graphics designer

It helps me post,read and reply messages from Instagram and Facebook without opening the app. It is Amazing and I love it.

The customer service is the worst of any software we've ever used. We get a response multiple weeks after sending a request, if we even get a response.

Dalia D

Photographer

I use Business Suite almost 5 times monthly, the ability of schedule posts it's pretty awesome. Some recent updates gives you the opportunity of use the AI in your favor.

Matthew M

Owner

Facebook Business Suite Fails in so many ways.

From the ease of using the phone app to update and have it seamless show up on the desktop version is super easy to use.

Sometimes the application itself can be a lot to sit through. Facebook business suite encompasses a lot, and can overwhelm you at times.