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We are in the banking, bpo, consulting, education, financial, mining, retail, health, insurance, transportation, technology, and food industries.
Designed for healthcare businesses, it is a quality management solution that helps monitor compliance, identify existing as well as potential non-conformances, take preventive action plans, and more.
Radar are providing great project support for a robust implementation process and are customer focused and responsive to our needs.
At the time of reporting, the Risk Register module is less configurable than the events module.
Most importantly it enables us to ensure the safety of the people we support and gives us great evidence of a robust quality assurance process for the regulator.
The risk module does not fully meet our needs without some judicious 'work-arounds.
Designed with flexibility in mind, excellent analytics and opportunity for continuously developing its application within our quality management systems.
This is on the 'to do' list for Radar to develop further. The audit module is also currently limited to 'yes / no' questions, but a second version is currently in the test stage.
Their customer service and approach to listening to their customers has to be my favourite part of their software. Great support initially - and their enthusiasm and support has been flawless.
Pirani
Radar Healthcare
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