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Designed for healthcare businesses, it is a quality management solution that helps monitor compliance, identify existing as well as potential non-conformances, take preventive action plans, and more.
All organisations regardless of size and sector. Our clients include small start-ups in regulated industries, to schools and charities, major corporates and listed companies worldwide.
Radar are providing great project support for a robust implementation process and are customer focused and responsive to our needs.
At the time of reporting, the Risk Register module is less configurable than the events module.
Most importantly it enables us to ensure the safety of the people we support and gives us great evidence of a robust quality assurance process for the regulator.
The risk module does not fully meet our needs without some judicious 'work-arounds.
Designed with flexibility in mind, excellent analytics and opportunity for continuously developing its application within our quality management systems.
This is on the 'to do' list for Radar to develop further. The audit module is also currently limited to 'yes / no' questions, but a second version is currently in the test stage.
Their customer service and approach to listening to their customers has to be my favourite part of their software. Great support initially - and their enthusiasm and support has been flawless.
The customer support function and abilities are superb. Calls are answered within hours.
It does not include a archive function for closed risks. It is important to also have a overview of risks that is sorted/mitigated during and not at least in the end of a year.
The overall experience with GOAT is one which is positive. It is a system that will help drive a stronger more embedded risk culture and help people manage their risks effectively.
Not being able to add our our titles to custom reports was disappointing, however I can completely understand the limitations following a chat with [SENSITIVE CONTENT.
Fantastic customer service, very responsive and even a personal call from the CEO.
Still in the making, a few missing features and limitations.
The setup was painless and the ease of use in general is very good.
Dashboards have fairly limited customisation in comparison to every other feature in the tool.
Radar Healthcare
Top FeaturesGOAT Risk
Radar Healthcare
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GOAT Risk
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