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Tilde.AI vs LivServ: Which is a better fit?

Updated on November 10th, 2024
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Summary
Key features rated by users
Features selected based on 1,218 reviews from Conversational AI Platform users.
% Fit
Not enough reviews
Feature ratings
Chatbot
4.6
Natural Language Processing
4.2
AI/Machine Learning
4.0
Live Chat
5.0
Multi-Channel Communication
--
% Fit
Missing features
Not enough reviews
Feature ratings
Chatbot
4.3
Natural Language Processing
NA
AI/Machine Learning
NA
Live Chat
4.5
Multi-Channel Communication
4.0
User satisfaction
4.3
User reviews10
Ease of use
4.0
Functionality
4.2
Value for money
4.1
Customer support
4.3
4.5
User reviews10
Ease of use
4.4
Functionality
4.2
Value for money
4.5
Customer support
4.4
Price starts from
/user
One-time payment
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Tilde.AI is best for enterprises and government institutions that need 24/7 customer support with high degree of accuracy and high-throughput delivering next generation intelligent customer service.

Small & medium businesses from various verticals, such as, real estate, education, lawyers, hospitality, tours & travels, clinics, etc,.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
10004547 video thumbnail}
1 Video
196919
2 screenshots
No screenshots provided by vendor

Tilde.AI

13/50
  • Activity Dashboard
  • Alerts/Escalation
  • API
  • Autoresponders
  • Chat/Messaging
  • Chat Transcript
  • Communication Management
  • Configurable Workflow
  • CRM
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Knowledge Base Management
  • Lead Capture
  • Monitoring
  • Multi-Channel Management
  • Natural Language Search
  • Performance Metrics
  • Pre-Configured Bot
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reporting & Statistics
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Surveys & Feedback
  • Third-Party Integrations
  • Visual Analytics
  • Workflow Management
  • AI/Machine Learning
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Live Chat
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Reporting/Analytics
  • Speech Recognition
  • Speech Synthesis
See All features
Hide Conversational AI Platform Software Features -

LivServ

Top Features
18/50
Show Conversational AI Platform Software Features +

Tilde.AI

--

LivServ

--

Tilde.AI
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LivServ
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tilde.AI
  • By Tilde
  • Located in Latvia
  • Founded in 1991
LivServ
  • By LivServ Technologies
  • Located in India
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