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Zuper supports a wide variety of industries, serving both residential and commercial service businesses such as solar, manufacturing, HVAC, facility and property maintenance and more!
Snapfix makes hotel maintenance easy and efficient. Cross-functional hospitality teams can collaborate easily using photos. Helped 600+ hotels worldwide refine and improve their maintenance processes.
The ease of use and ability to customize to fix our unique business set up. Friendly customer support who responds as soon as possible to help you.
This has been a journey full of late nights and very meticulous alterations to templates and workflows, and everyone has stuck with us through it all.
We had some push back from our subcontractors in the beginning; however, they now all love it. It has been a HUGE asset to our company and I what I am most proud in accomplishing.
The app interface confused my field staff somewhat.
The ability to customize the platform to best suit the softwares that we use, as well as to mesh well with our workflows is really wonderful.
The team at ccc says the photo upload software can be clunky and may crazy app.
The platform itself streamlines the service process from A to Z and ensures that our team is always set up for success. Another thing that we really love about Zuper is that it's constantly improving.
Does not yet support fleet management features but they are in the roadmap.
It is useful having photographic evidence of issues or resolution of issues. Having evidence of logged and resolved issues is very useful and clear when reporting to boards of directors.
The only con is a recurring issue with our fire check daily tasks nit loading periodically.
Excellent customer care great service very effective a key tool in any business to move forward.
Some users found it difficult to use, that was down to their experience with technology. The overall cost of the system was an issue for some sites which were more residential based only.
What I like most is that it allows all users in the organisation to see the list of outstanding maintenance items which prevents mulitiple reports of the same issue.
Changes to programme can be slow, programme also can be rigid.
Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.
Sometimes its slower on an iphone but thats the only fault i have.
Prioritize real-user-identified key features according to your needs to find your best fit.
Zuper
Snapfix
Top FeaturesZuper
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Snapfix
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