# Compare Tremendous vs Wati 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Tremendous and Wati based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/197141-204314/Tremendous-Rewards-vs-WATI --- # Tremendous vs Wati Features and Cost Comparison Last updated May 5th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TremendousWati2/4 selected [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.8 (468)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) [Wati](https://www.capterra.com/p/204314/WATI/)[4.6 (203)](https://www.capterra.com/p/204314/WATI/reviews/) [## Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.8 (468)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.9 Customer Service 4.7 Reviews Sentiment Based on [468 reviews](#user-reviews) Positive 461 Neutral 1 Negative 6 [## Wati](https://www.capterra.com/p/204314/WATI/)[4.6 (203)](https://www.capterra.com/p/204314/WATI/reviews/) Starting Price $59.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [203 reviews](#user-reviews) Positive 189 Neutral 1 Negative 13 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 896 reviews from customer engagement software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Missing features Feature ratings Email Management 4.5 Content Management NA Engagement Tracking 4.6 CRM 3.9 Access Controls/Permissions NA \--%Fit Missing features Feature ratings Email Management NA Content Management NA Engagement Tracking NA CRM 4.7 Access Controls/Permissions NA User satisfaction User satisfaction 4.8 User reviews[468](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.6 User reviews[203](https://www.capterra.com/p/204314/WATI/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.3 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $59Flat Rate, Per Month - Free version - Free trial Best for Best for Tremendous makes it easy to incentivize and reward employees, customers, and partners with gift cards, prepaid Visa cards, cash, and more. Best for End-to-end WhatsApp API solution for mid-market & enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries. ## User reviews Pros & cons Aaron W. Strategy Director > "Integrations like Zapier significantly reduce manual work and streamline internal workflows. While there are some limitations around customization, the platform has..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7065418) CS Cassidy S. HR ADMIN > "I can't really tell if my employees have clicked the link to redeem the rewards which makes it tough when they say they didn't get it but customer service tells me..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7049785) VR Verified Reviewer Associate Director, Evaluation > "For my work, I need to semi-regularly send out gift cards to a list of recipients, and Tremendous makes it easy to select the type of reward, edit campaign materials,..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7073685) TC Tracy C. Sr. Product Manager > "Recipient sometimes worry it's phishing, and it requires me to personally send an email before the Tremendous card to let them know it's an actual gift card." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7102642) JH Jennie H. Commission Specialist > "Their team has been so helpful with our integration process and helped us each step of the way, answering questions, providing helpful docs, and meeting with us to..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7134300) AC Arthur C. Senior Associate > "It can be a little bit cumbersome to first figure out where to go to add money, and I had some difficulty with the email vs webpage view when trying to send out my..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7053692) ME Mohamed E. Co·founder > "The API integration is also excellent, it allows us to automate reward processing directly from our platform which saves a lot of time and reduces manual work." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7065465) Wilson B. CEO > "I couldn't find a way to know if the audiences who received the coupon code has received the email, have they opened it, have they claimed it, if not claimed will..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7076144) VR Verified Reviewer cofounder > "The sheer variety of payout options from international gift cards to direct bank transfers means our members and ambassadors always find an option that works for..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7118659) KK Karin K. Lifecycle Marketing Specialist > "There’s a 3% fee when using a credit card for payments, which adds up over time. While linking a bank account avoids the fee, our company is limited to using credit..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6850691) Valeria L. account manager > "Tremendous has helped simplify the reward-distribution process and reduced the manual workload significantly. Once everything is set up, the platform works reliably,..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7056445) VR Verified Reviewer Account Executive > "Initially the verbiage on some of our campaigns was too specific and I accidentally sent out a reward that had verbiage around a sales incentive instead of what the..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7097887) AS Adrie S. Content lead > "On top of that, the reporting tools give clear visibility into engagement and redemption, making it simple to measure success and optimize for future efforts." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7047502) Lindsey M. Talent Partner > "The ability to pay into the wallet with currencies other than USD is incoming but it is really the only downside right now." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7062532) FG Fe G. Senior UX Researcher > "I also appreciate the strong security features, smooth user interface, and the clear user access and team management options that make collaboration simple and secure." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7043961) ME Mohamed E. Co·founder > "Fees can be a little high and currently credit card funding to load balances isn’t available in our account." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7065465) VS Victoria S. Project Support > "We have also recently discovered another useful feature that is valuable in our industry - "fraud review", which means that some respondents won't receive their..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7050272) Iva C. Managing Director > "The only downside is that it can take a little time to get familiar with all the features if you’re new to the platform. And pending approval for the incentives could..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7059301) CM Crystal M. Recruitment Coordinator > "The recipients have reported there is a speedy delivery and have often mentioned they received the reward within minutes, ease of redemption by syncing with wallets..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6864999) Macarena A. Key Account Manager > "Reward tracking is quite basic and only shows the status up to “delivered.”" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7067618) SA Sylvain A. User Experience researcher > "From a workflow full of amazon giftcards bought one by one, with all impediments linked to international buys depending participant's country, we switched to..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6881837) Pamela W. Assistant Professor > "Tremendous does not seem to have a way to monitor acceptance of the gift cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7084140) MF Meg F. UX Research > "I also appreciate the ability to seamlessly process rewards across multiple countries and languages, which is a huge help for global research." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7049032) VR Verified Reviewer Marketing Director > "I've also had an issue with a recipient not receivig the correct amount after currency exchange." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) LC Lucy C. Recruiter > "We sent gift cards differently in the past which required many more steps and took literal weeks so this has made the process exponentially easier." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7054904) Manu A. Growth Marketing > "To be honest, the only thing I didn’t like is that before finding them through a referral, I searched for this solution on Google and couldn’t find them." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087695) EK Ensign K. Assistant Controller > "This is going to make the recipient experience far more enjoyable and interactive while resolving the serious issues in accounting and payroll reporting that we..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083478) SC Steve C. Senior Sales Manager > "Sometimes it seems like it takes a lot of clicks to just send a gift card." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7116159) Eli P. Director Digital Products > "Setting the reward amount and sending it out is fast and hassle free, which matters when you are managing survey incentives or influencer gifts." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7053710) VR Verified Reviewer Sr SDR > "We have a card on file but we get charged a fee every time we send a gift." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7093959) SG Stephen G. Account Executive > "Simple setup, fast payouts, flexible reward options, transparent pricing, and dependable customer support." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7100508) BC Brittany C. Head of Operations and Field Support > "You are unable to see when they actually redeem the card. Once its been sent/delivered, you are unable to see what they actually selected and if they have redeemed." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6508090) Manu A. Growth Marketing > "He also cleared up a few questions I had, and by the same day I was already able to start the whole process, add funds, and begin sending gift cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087695) TL Thais L. Communication Intelligence Expert > "There's nothing I don't like about the platform, but I can say that one of the things I think could be improved is having a single report showing all the shipments..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6846216) MF Meg F. UX Research > "The interface is intuitive and makes sending incentives incredibly quick, with clear balance tracking that reduces admin work." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7049032) VR Verified Reviewer Demand Generation > "For example, it ended up taking a while to get funds transferred to my account." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7129114) VR Verified Reviewer Program Manager > "The ability to track and separate campaigns has been especially helpful for staying organized and meeting reporting requirements." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7114086) VR Verified Reviewer Marketing Director > "Ugly = Support dealing with an issue of a recipient receiving a lower amount than I have been charged." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) DG Danilo G. Senior Team Lead > "It's quite an easy service to use and very available in several countries, what makes it a life saver as we work in a global company and need to get rewards sent to..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7041176) VR Verified Reviewer Clinical Research Strategy Lead > "I find it a bit confusing sometimes where the money goes when participants don't redeem their gift cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6867682) EC Erik C. Ops Specialist > "Its an intuitive platform, low fees, many countries available for sharing gift cards and personalizeble campaigns to use." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7069472) El H. Senior Technical Writer > "We were struggling to get gift cards out in a timely manner due to multiple people involved, credit card permissions, and vacations." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6515001) VR Verified Reviewer Chief of Staff > "Tremendous has been very easy to use, offers great products across global markets and allows for a lot of customization so that we can brand our rewards with our..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7094001) EW Eileen W. Project Manager > "The availabilities for Europe are still pretty limited." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7052085) ML Marc L. Director of Customer Insights > "Adjusting the type of rewards (i.e Visa gift card, Amazon, etc) is super simple and there is a very diverse catalog of options." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6829626) HFM Herly Fiorella M. Implementation Team lead > "I struggled a little bit trying to find a way to do it directly and was not able" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7043795) JD Jacob D. VP of Operations > "Our employees appreciate being able to pick out a gift card of their choice without the back and forth of having to involve management in making sure we get it right." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7056979) JKH Janeen Kate H. Workplace Experience Specialist > "I found that location-based restrictions on some rewards made it less flexible for global use." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6864721) Valeria L. account manager > "Setting up rewards and managing recipients is quick, and the platform makes it simple to track redemptions in real time." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7056445) VR Verified Reviewer Marketing Director > "This is ongoing via the Support function and proving difficult so far." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) Jack A. Brand and Commercial Marketing Lead > "Also, having the comms branded and managed directly in the platform saves a good amount of work on our side - so it's all pretty seamless." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7119389) CB Cynthia B. Client Care Representative > "Tracking the use of thousands of clients is a bit tricky as we can only send rewards and check little data." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6645934) VR Verified Reviewer Sr. Marketing > "The campaigns are very straight forward and I enjoy being able to set specific gift cards for different campaigns." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7068408) VV Venkatachalam V. Operations, India > "There are times when the number of rewards are low and the rewards don't go through." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7014754) Jason K. HR Director > "Great reward variety: Offers a wide selection of gift cards, prepaid cards, and cash options." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7055223) CB Cynthia B. Client Care Representative > "Ease of redemption and alternatives for clients is basic and sometimes they can't even use the funds once redeemed in online businesses depending on their location." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6645934) Imre Gabor H. Assistant Director of Experiential and Global Learning > "The distribution option is very handy, I appreciated the option to upload my recipient list as a CVS as I had many." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7117441) AR Allison R. Brand Manager > "One of my incentives says it wasn't delivered, but the platform wouldn't let me switch to a new recipient (as I don't have an alt email for the original)." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6780424) TH Tommie H. User Experience Researcher > "Tremendous provides when dealing with larger-scale projects, making it very efficient to send incentives to many different people at once." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7106453) MM Mary M. Director of Human Resources > "Also, I don't have visibility on whether my employee clicked the link and chose something." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6794302) Macarena A. Key Account Manager > "User access is simple and well-organized, ensuring effective reward management while maintaining full control of the process." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7067618) VR Verified Reviewer Owner > "For the next five transactions, there were no automatic approvals close to 24 hours, forcing me to contact customer support." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#GetApp___6322458) TA Trae A. Insurance Producer > "Tremendous has made sending out gift cards to clients a super simple process and has overall improved our customer experience!" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7050220) VR Verified Reviewer Sr. Software Engineer > "The customer support is just a stupid bot that goes in circles. " [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087661) CC Chloe C. Director of Operations > "Quickly verify fund transfers, allowing us to deploy needed resources rapidly." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7039968) AH Anca H. Marketing manager > "Also, the rewards are somewhat weaker for some countries, making it difficult for some of our users to engage with campaigns." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6314468) VR Verified Reviewer Account Executive > "Not only that but the Accounting side of things is way more simple and easier to track back to individual clients. If you offer rewards or incentives to your teams or..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7097887) Justin P. PI > "Solves a major problem for our team." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7059821) Manu A. Growth Marketing > "They provide ready to use templates, so you can simply upload your logo and send them out." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087695) MY Martin Y. Growth marketer > "The only thing I did not like was that the initial first few rewards take time to be verified even after the account has been charged up." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6698325) VR Verified Reviewer HR Generalist > "The user interface is intuitive. Once you know your way around the system, you can easily make changes to your templates." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7046690) VR Verified Reviewer Owner > "This was more than an inconvenience; it was a complete disruption of the trust I was trying to build with my survey participants and potential future customers." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#GetApp___6322458) LB Lydia B. Research Specialist > "We can send things to them easily and quickly, and our older participants can navigate the site." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7114134) RD Rishikesh D. Project Operations Lead > "Also, there is no feature of sending multiple vouchers in one batch file to multiple respondents from various countries using different templates, so one please add..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6011980) AS Adrie S. Content lead > "The user interface is intuitive, which means campaigns can be set up and launched in minutes rather than hours." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7047502) VR Verified Reviewer Owner > "However, I was informed that I couldn't use a credit card to fund the account and had to set up an ACH transfer instead." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#GetApp___6322458) AK Amanda K. Onboarding > "It is an amazingly fast way to send gift cards out and letting people pick what they want." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7107716) Eli P. Director Digital Products > "Nothing about it felt like a problem with their platform." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7053710) JH Jessica H. Researcher > "The platform is user friendly and flexible; allowing myself and my team to send one or multiple awards at a time." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7056184) PK Patricia K. Project Manager > "The fees for bank transfers and paypal are a little bit of a pain but understandable." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6441412) [View Reviews](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) VR Verified Reviewer Owner > "It has a good integration with tools like Zapier, CRM systems, and external databases so it’s best suited for more complex business processes." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246) VR Verified Reviewer CEO > "The process is confusing and filled with unnecessary friction — support becomes unresponsive once you request cancellation, and the chatbot and..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7042885) VR Verified Reviewer Associate > "The interface is simple, and it really helps us respond faster to customers and stay organized also very good at sending WhatsApp messages to..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068609) KKJ Kaushal Kumar J. Zoho Developer > "one thing i least like about wati is that sending images is a little inconvenient because we have to save the image locally first then it can be..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068628) VR Verified Reviewer Owner > "It reduced response times by more than half, improved the quality of automation for agents, and vastly increased customer satisfaction." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246) SA Sulimam A. Designs kitchen > "Sometimes it feels limited in automation options and not flexible enough for complex workflows, and it can take time to set up properly." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069028) JJ Jonathan J. DevOps Engineer > "Without a doubt, it is a quality product that will help you automate and stay on top of all situations in your companies or chats." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069587) Yashraj J. IT Manager > "Its server issue, most of the time its shows timeout or no conversation found." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069352) RK Ruth K. Tuition Manager > "We've been using Wati for our first-response sales service for a year, and it’s proven to be a valuable tool for automating customer..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6484236) AB Aaron B. Co-founder > "Their complete lack of data integrity and abysmal customer service have been nothing short of shocking. Despite multiple requests—five, to be..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771) RJ Rohit J. Senior Cruise Counsellor > "WATI offers wide array features like automated response, tags/lables, CRM integration etc that make it powerful communication tool." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6585776) MC Marco C. CEO > "This type of commercial practice may be considered unfair under EU consumer protection laws, especially given the lack of transparency and the..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6813541) SbF Sébastien F. Cofounder > "Convenient, with a clean web interface, really helpful for customer care team with a centralised whatsapp account, possibility to assign agents,..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6495467) RS Royston S. Digital Marketing Manager > "The least about it is there is no direct on call customer support, every time we need to depends on send mail and then waiting for them to reply." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6819671) HM Hardik M. Senior Project Manager > "It simplifies communication with customers, especially with features like automated messaging, contact segmentation, and template management." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6485740) VB Vinod B. Community Associate > "The mobile app can sometimes be glitchy, and the Wati dashboard often becomes laggy, especially when exploring analytics and broadcast history." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6571346) OK Onkar K. Director > "Analytics is okay for basic insights however the product could have much better functionality to combine analytics across campaigns, run..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6505724) MC Marco C. CEO > "Instead, users are required to send an email, and cancellation must be requested at least two days in advance, which is highly inconvenient." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6813541) AJ Atul J. Sales Manager > "Bot feature is the most which we use and this has been helpful to us for operations and sales related enquiries." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069303) MK Manjunath K. Director > "Android app is slow, it takes a lot of time to open app from notification bar." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6824762) MC Mayan C. Founder > "We have been using Wati for our customer care and marketing messages on WhatsApp, and it has significantly transformed the way we interact with..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416480) Samson F. Marketing Lead > "Also, the human customer support are relatively slower compared to others." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069031) SY Sonik Y. Founder's office > "Easy to interact with customers which helps us grow our business in a very positive way and the personal connect with each individual is..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069273) ML Mitul L. Manager > "it may be pricey for smaller businesses, lacks some advanced customization options, and can have a learning curve for full utilization." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6580194) PM Prithvi M. Marketing Manager > "Connecting the flow of data from wati to google sheets has been hassle free and data is complete as per customisation and instantaneously updated." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6485693) AV Akshay V. Founder > "Using Wati has been frustrating; the support is weak, the platform feels unstable, and issues remain unresolved." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7011933) ML Mitul L. Manager > "WATI is a powerful WhatsApp automation tool with key benefits like efficient message automation, an easy-to-use interface, and personalized..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6580194) TMAHT Tarek Mohamad Al Haddad T. manager > "On top of that, they claim to offer monthly billing, but in reality, force annual payments once you proceed to checkout." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6776090) Gagan S. Business head > "It helps in online tracking of work." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068603) MC Marco C. CEO > "The credit system is not clearly explained, making it difficult to understand what you are actually paying for." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6813541) AS Ayush S. Director > "It help us to on analyze on real time message with with quick automation reply plus it's cost effective there support team is very generous help..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6782696) AK Ashid K. Digital Marketing Team Lead > "The tutorial video has less clarity regarding the details and didn't provide new videos for new updates" [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416774) MK Manjunath K. Director > "You can easily create a lot of automation and integrate internal tools to send customer specific messages" [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6824762) AB Aaron B. Co-founder > "Wati.io seems to have no respect for customer privacy or preferences, which is particularly concerning given the sensitive nature of the data..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771) SK Sivakumar K. Manager > "WATI is a fantastic WhatsApp Business solution that allows users to create flows and automated responses without any coding." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6690567) AG Abhinav G. Founders Office > "Interface is really updated and difficult to use and slow when dealing with a lot of data." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6834076) SK Sivakumar K. Manager > "WATI is a fantastic WhatsApp Business solution that allows users to create flows and automated responses without any coding." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6690567) DY Davis Y. Manager > "Their support system is garbage, seriously, from the website, you will be directed to whatsapp, but from whatsapp, you will directed back to..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6340460) AJ Atul J. Sales Manager > "We have been using it since a couple of years now (after multiple products pivot we finally found this which serves our need)" [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069303) TMAHT Tarek Mohamad Al Haddad T. manager > "I booked a Google Meet call through their official calendar — they never showed up, and no follow-up was provided." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6776090) AR Anuj R. Director > "It’s helped us streamline customer support by automating common queries, and we’ve seen a noticeable improvement in how quickly we can respond to..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6476312) AK Ashid K. Digital Marketing Team Lead > "Sometimes it will not load even if the internet is okay, I think it is a bug or something." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416774) SK Sivakumar K. Manager > "Its intuitive drag-and-drop flow builder makes automation effortless, helping businesses streamline customer interactions efficiently." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6690567) SJ Sean J. PPC Manager > "The user interface can sometimes be quite clunky, particularly when using the bot builder." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416476) VR Verified Reviewer Owner > "WATI has worked really well for handling support at scale using WhatsApp." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246) ZA Zaid A. Account Manager > "Now, I have to cancel my bank card to stop the direct debit." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6676462) Kapil G. Director > "Looking forward to more customisation of the AI tool, integrating with our own data." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7072114) AR Angad R. CEO > "Unable to manage multiple whatsapp numbrs on 1 account" [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6777872) VR Verified Reviewer Associate > "What I liked most about WATI is how easily it manages WhatsApp conversations in one place." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068609) OK Onkar K. Director > "However these bots can be very simple and complex functions are not possible." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6505724) Gagan S. Business head > "WATI is great for reaching out to multiple types of customers." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068603) PG Pratik G. Partner > "Editing of contact is not yet easy. And no provision of making payment in INR" [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6777715) VR Verified Reviewer Owner > "WATI is a trusted and robust platform for WhatsApp Business automation." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246) AS Amit S. Managar > "Customer Support and pricing are too high." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6630667) Yashraj J. IT Manager > "Its very useful but a little bit costly but its giving a lot of features that will enhance your business." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069352) PB Prasad B. Web Developer > "Overall, I think WATI is good, but I am not happy with their user interface or customer service." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6674402) JS Jasvinder S. Real Estate > "Wati makes it very easy to manage WhatsApp conversations in one place." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7133404) AD Ambika D. Founder > "Wati's customer care service is not good." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6657516) DM Diptanil M. Senior Manager - Operations and Support > "The analytics feature helps us understand what works best, providing valuable insights to fine-tune our communication." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6478546) PA Peter A. CTO > "We're on a Pro plan, promised with a 24/7 Live support, but they have been using their own automation tools against us basically." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6224076) AC Aneel C. MD > "i am Aneel Kumar Chintha, Chairman & Managing Director, Amaravathi Software Innovations Pvt. Ltd., we are using WATI since 5 years and its great..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6472681) AB Aaron B. Co-founder > "Save yourself the headache and frustration—this company is not worth your time or trust." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771) Samson F. Marketing Lead > "Useful product for e-commerce and lead gen." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069031) AB Aaron B. Co-founder > "It's alarming that a company like Meta would associate themselves with such an unprofessional service." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771) ML Mitul L. Manager > "It integrates well with CRM systems and provides valuable analytics for optimizing communication." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6580194) ZA Zaid A. Account Manager > "impossible to contact, too complicated and no support" [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6676462) SB Sumit B. Business Development > "The multi-agent dashboard makes handling customer queries smooth & efficient." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6830459) SG Sanyal G. BUSINESS HEAD > "Poor service, Expensive, Pathetic customer care support" [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6483716) AD Akshay D. Marketing Manager > "I like most about WATI is there chatbot features which helps to provide automatic replay to customers." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6703504) AB Aaron B. Co-founder > "This disregard for my requests is utterly unacceptable." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771) RH Rachit H. Confounder > "My clients have particularly enjoyed the seamless communication it enables via WhatsApp, improving engagement and response times." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6475395) Arjun D. Programs Head > "The reporting is very poor, for example if i have to search for a chat i will have to scroll, it doesn't allow me to filter according to date." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___4540015) Jaime Andrés C. CEO > "The broadcast tools and analytics are also very useful for campaign tracking." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6850732) GM Gomathy M. Founder CEO > "Inability to set up Broadcasts at first shot, invariably fails with some error message or other, Instability in credit card recharges (despite..." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___3312618) BG Bayo G. Senior Business Manager > "Its ability to message and connect with bulk of our leads on WhatsApp stands Wati out among our go-to-tool." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6787490) OS Oliver S. Director > "The customer support is an absolute shocker." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___4876537) Nilay G. Admin > "It effectively enhances customer engagement by making communication via WhatsApp seamless and more manageable." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6479414) RV Ram V. CEO > "Competitors may dislike wati for such a beautiful product." [See full review](https://www.capterra.com/p/204314/WATI/#Capterra___3499679) [View Reviews](https://www.capterra.com/p/204314/WATI/reviews/) ## User interface 4.84 (468) [Wati](https://www.capterra.com/p/204314/WATI/) 4.59 (203) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Tremendous Top features 20/42 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Churn Management - Communication Management - Content Creation - Content Management - CRM - Customer Database - Customer Experience Management - Customer History - Customer Portal - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Gamification - Generative AI - Live Chat - Monitoring - Multi-Channel Communication - Multi-Language - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Third-Party Integrations - Visual Analytics - Widgets [See all features](https://www.capterra.com/p/197141/Tremendous-Rewards/#features) Wati 9/42 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Churn Management - Communication Management - Content Creation - Content Management - CRM - Customer Database - Customer Experience Management - Customer History - Customer Portal - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Gamification - Generative AI - Live Chat - Monitoring - Multi-Channel Communication - Multi-Language - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Third-Party Integrations - Visual Analytics - Widgets [See all features](https://www.capterra.com/p/204314/WATI/#features) ### Recognition No recognitions have been awarded to Tremendous No recognitions have been awarded to Wati ### Deployment & support Tremendous Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Wati Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Tremendous - By Tremendous - Located in United States - Founded in Wati - By WATI.io - Located in Hong Kong SAR China - Founded in 2015 ## Popular Comparisons [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (468)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,059)](https://www.capterra.com/p/180348/Viber/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.3 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/180348-197141/Viber-vs-Tremendous-Rewards) [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/) vs [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,059)](https://www.capterra.com/p/180348/Viber/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/180348-204314/Viber-vs-WATI) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (468)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) $0 Price $59/month 4.7 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-197141/Text-Request-vs-Tremendous-Rewards) [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/) vs [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) $59/month Price $59/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-204314/Text-Request-vs-WATI) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (468)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,085)](https://www.capterra.com/p/135003/Slack/reviews/) $0 Price $8.75/month 4.7 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-197141/Slack-vs-Tremendous-Rewards) [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,085)](https://www.capterra.com/p/135003/Slack/reviews/) $59/month Price $8.75/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-204314/Slack-vs-WATI) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (468)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[4.78 (524)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146809-197141/E-Gift-Card-Rewards-and-Incentives-vs-Tremendous-Rewards) [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,776)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $59/month Price $15/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-204314/LiveAgent-vs-WATI) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (468)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) $0 Price $79/month 4.7 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149363-197141/Kangaroo-Rewards-vs-Tremendous-Rewards) [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/) vs [Intercom](https://www.capterra.com/p/134347/Intercom/)[4.51 (1,132)](https://www.capterra.com/p/134347/Intercom/reviews/) $59/month Price $39/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/134347-204314/Intercom-vs-WATI) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (468)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [TapMango](https://www.capterra.com/p/148733/TapMango/)[4.79 (186)](https://www.capterra.com/p/148733/TapMango/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.7 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/148733-197141/TapMango-vs-Tremendous-Rewards) [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/) vs [LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,721)](https://www.capterra.com/p/62194/LiveChat/reviews/) $59/month Price $25/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/62194-204314/LiveChat-vs-WATI)