SpotOn vs GloriaFood: Which is a better fit?

I truly appreciate [sensitive content hidden] helping me solve issues quickly than any other person I talked to. She provided excellent customer service.

Constantly having issues and error warnings. We had to try different downloads and programs and still had issues.

Not only a great POS for restaurants but SpotOn has the most competitive merchant processing rates in the business. Support infrastructure is the best i've ever seen.

So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.

Effective and in point and has tons of options for my restaurant, customer service is outstanding, back up router is a huge plus when the Internet goes down you can still be able to operate.

This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.

The reporting capability is great on the website. The customer service from salesperson to installer/trainer has been great.

Always say they will call right back and i have to call 3 or 4 times on same issue before someone solves the problem.

Anytime you have a question you can just message them on the chat and they will help you in any possible way. They are promt, kind, helpful, sincere, and so smart.

Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on.

We are very happy with GloriaFood, it has been a great addition to our lineup of products. We are happy to have a system that is agnostic and can be used by pretty much and food establishment.

The ordering receiving app on the tablet needs some updating, pre-orders can sometimes be lost and forgotten as they are not sorted (you can find a workaround by looking at the reports).

Very stable, next to none downtime. Super effective support team; they provide swift and prompt response regarding your inquiries.

But its their system that allows it. Significant money can be lost by any business.

Robert R

CMO

There support is outstanding and their reliability is excellent. Plus they went out of their way to get us integrated with an online payment provider.

Another problem is the export of data which does not allow you to see the customers who have used the promotional codes and how much is the discount amount.