--- title: "Compare SpotOn vs Lightspeed Restaurant 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare SpotOn and Lightspeed Restaurant based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/197473-211849/SpotOn-Restaurant-vs-Lightspeed-Resturant" page_type: "comparison" language: "en" --- # SpotOn vs Lightspeed Restaurant Features and Cost Comparison Last updated September 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SpotOnLightspeed Restaurant2/4 selected [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.4 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) [## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting Price $99.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment RS Based on [371 reviews](#user-reviews) Positive 305 Neutral 16 Negative 50 [## Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.4 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment IA IA Based on [216 reviews](#user-reviews) Positive 186 Neutral 15 Negative 15 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Rezku POS 4.7 (42) * * * Starting Price $49.00 Other,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Toast POS 4.1 (554) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * ### Revel Systems 3.6 (323) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 65% of reviewers rated it above 4 stars * * * ### Genius 4.4 (211) * * * Starting Price $89.00 Other,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,391 reviews from restaurant pos software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings For Restaurants 4.0 Order Entry 4.0 Online Ordering 4.0 Electronic Payments 4.2 Mobile Access 4.3 72%Fit High performer Feature ratings For Restaurants 4.1 Order Entry 5.0 Online Ordering 3.3 Electronic Payments 2.0 Mobile Access 3.7 User satisfaction User satisfaction 4.2 User reviews[371](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.4 User reviews[216](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from $69Other, Per Month - Free version - Free trial Best for Best for SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price. Best for Lightspeed's functionalities are aligned with restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience. ## User reviews Pros & cons RS Radha S. Legal Assistant > "The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502) KG Kris G. Owner > "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671) RS Radha S. Legal Assistant > "Certain configurations required additional steps or support, which could slow down implementation for more complex needs. Despite..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502) CG Cary G. Managing Partner > "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586) MT Madison T. Owner > "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) KG Kris G. Owner > "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671) JD Judson D. Owner Operator > "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509) TE Tony E. Finance Manager > "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236) TC Tadeo C. GM > "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276) VA Vince A. President > "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986) Michael S. Chief Mischief Officer > "Reporting dashboard is decent for a restaurant operation." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971) AM Aaron M. ADMIN > "They did not assign us to an engineering team sooner to assist with structural issues in our brand's menu." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7126447) AG Ann G. General manager > "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307) LG Lauren G. General Manager > "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164) TC Tadeo C. GM > "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276) MT Madison T. Owner > "However, after telling Spot On that we decided to go with a different company because the other company was offering free..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) ZC Zoe C. Assistant Manager, Marketing Director > "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710) KG Kris G. Owner > "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671) HF Hernan F. Owner > "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579) LG Lauren G. General Manager > "You create a tab for a customer and it just completely disappears sometimes!" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164) DO Dasha O. Admin > "I like that they offer a cellular backup incase of an internet problem. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951) Michael S. Chief Mischief Officer > "API access process is broken." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971) KC Kate C. Director of Events and Community Engagement > "We used micros before and this is night and day improvements and ease of training, improvements and edits." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622) LG Lauren G. General Manager > "I bought my system from a third party so I can't even go through Spoton's customer service." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164) FE FREDDIE E. manager > "great service and fast response to issues and also easy to use devices." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405) AH Adam H. Owner > "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879) TS Tracy S. President > "There have been a couple of minor tweaks and fixes needed but they were remedied quickly." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919) BM Bruno M. president > "So you pay tax on the sale, and Sales tax is not properly deducted." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382) SP Servando P. CFO > "I think Toast and even Breadcrumb are much better POS systems." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583) MT Madison T. Owner > "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware,..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) AR Antonio R. Owner > "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502) VA Vince A. President > "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986) GRP Ganesh Reddy P. Manager > "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730) MT Madison T. Owner > "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) GRP Ganesh Reddy P. Manager > "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730) KG Kris G. Owner > "All I can do is warn anyone thinking about purchasing this system regrets." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671) MS Michal S. Partner > "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088) VA Vince A. President > "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986) HL Heathee L. Owner operator > "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153) JP Jason P. Owner > "Hardware locking up, freezing and impacting work shifts and service." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478) JD Judson D. Owner Operator > "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509) JP Jennifer P. Owner > "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469) PL Parish L. General Manager > "sensitive content hidden\] is one of the best supporters (Customer & phone)." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343) AP Anthony P. Program Manager > "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979) VR Verified Reviewer Owner > "SpotOn does provide a competitive price for CC processing and POS systems included." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818) TS Trent S. owner > "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. ..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076) SW Susan W. Accountant/Co-Owner > "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551) JP Jennifer P. Owner > "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469) LP Louis P. Facilitator > "Excellent response time and customer service." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399) HF Hernan F. Owner > "Too many departments to resolve issues." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579) ZC Zoe C. Assistant Manager, Marketing Director > "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710) SB Stephen B. CFO > "Constant problems with the register and system and poor to no response time. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632) AR Antonio R. Owner > "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502) RW Rachel W. owner > "Constant handheld issues caused our staff years of grief during busy times." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656) JH Julie H. Owner > "The express POS is very simple to program and is easy to train new employees how to use it. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949) JP Jennifer P. Owner > "As a result employees do not use them and we have to continue paying for them because of our contract." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469) AG Ann G. General manager > "Most importantly, Ivan Monroy’s support has been outstanding." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307) BW Brenda W. Partner > "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555) MC MARIA C. Manager > "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143) RW Rachel W. owner > "It is not the right system for bars/restaurants." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656) JS Joe S. Owner > "Customizable and easy to learn how to use." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6754674) HF Hernan F. Owner > "Too much problems with the company." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579) MC MARIA C. Manager > "One of the standout aspects of our experience was the competitive rate offered for their POS system." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143) CC Cindy C. Chef Owner > "POS main screen slow and not touch sensitive as it should be" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926) MC MARIA C. Manager > "Their competitive rates, coupled with their personalized approach, make them a standout choice in the industry." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143) MT Madison T. Owner > "Our cafe is also still not listed on Door Dash." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) AH Adam H. Owner > "System appears to be easy to navigate and intuitive." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879) VA Vince A. President > "The in-house issues it’s now causing has taken it to a new level of dissatisfaction." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986) SW Susan W. Accountant/Co-Owner > "For any questions we gave customer support is always there to help. As the Accountant for this restaurant the back of the house..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551) JK James K. Chef Owner > "It has taken 2 months to address our issues and they still aren't resolved." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919) LP Louis P. Facilitator > "Awesome sales person Mr." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399) CC Cindy C. Chef Owner > "Menu build not handled as well as I would have liked and as I was assured it would be" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926) DO Dasha O. Admin > "I love how clean & simple this POS is. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951) RA Rachel A. owner > "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586) DS Dannon S. owner > "Customer service is good." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6674731) AG Alejandro G. FOOD TRUCK OWNER > "It looks like vintage and hard to understand in the beginning." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6496879) ZC Zoe C. Assistant Manager, Marketing Director > "Very user friendly for staff." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710) MT Madison T. Owner > "No guidance, no support, no training as promised." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) DS Dannon S. owner > "Very responsive." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6674731) JP Jason P. Owner > "Had issues with the hardware from day one." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478) CH Caitlin H. GM > "The POS interface in incredibly intuitive and therefore makes training employees easy and efficient." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656) NM Nachely M. Administrative Manager > "The system can be a little bit confusing to understand at first because you have to be navigate different websites." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6014756) MF Melisa F. General Manager > "The Front of House usability is way easier than the BOH." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4570881) YK Yvonne K. Owner > "It is not intuitive and needs a lot of work. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4074884) BD Brooke D. General Manager > "The set up and integration was good, it was quick and overwhelming, but the helpline and our rep have made it easy to navigate." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___3730393) CJ Catherine J. owner > "not as easy to navigate behind the scenes that you think" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___2506187) SC Sunny C. owner > "There will always be something you do get or don't like about them. Because we have a large menu with lots of customizations we..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___2521586) VA Vince A. President > "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986) ZC Zoe C. Assistant Manager, Marketing Director > "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710) ST Sheila T. Owner > "Virtual Terminal is not great for sending invoices and does not sync with inventory. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067) GRP Ganesh Reddy P. Manager > "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730) HH Hillary H. General Manager > "Does not integrate easily with scheduling software." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___3092016) MH Mark H. Owner > "Adding and 86ing items is a breeze which prevents unhappy customers and the handheld units we use supplement our workflow and make..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___3079329) AG Alejandro G. FOOD TRUCK OWNER > "It looks like vintage and hard to understand in the beginning." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6496879) JF Jon F. Restaurant Owner > "All modules related to SpotOn Restaurant POS are 100% compatible and intergrate seamlessly together." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___3365433) NM Nachely M. Administrative Manager > "The system can be a little bit confusing to understand at first because you have to be navigate different websites." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6014756) AH Adam H. Owner > "System appears to be easy to navigate and intuitive." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879) YK Yvonne K. Owner > "It is not intuitive and needs a lot of work. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4074884) DO Dasha O. Admin > "I love how clean & simple this POS is. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951) NL Nick L. Operations Manager > "We have an older crowd in our town and it isn't all that easy for them to use." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___3114299) CV Christopher V. Owner operator > "Easy to work with. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6495483) LG Lauren G. General Manager > "You create a tab for a customer and it just completely disappears sometimes!" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164) CW Cristian W. finance manager > "easy to combine with our other products" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6243111) LG Lauren G. General Manager > "I bought my system from a third party so I can't even go through Spoton's customer service." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164) JD Judson D. Owner Operator > "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509) TE Tony E. Finance Manager > "Overall satisfied with the product but support systems are not there!!! " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236) AG Ann G. General manager > "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307) MT Madison T. Owner > "Customer service is absolutely terrible." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) [View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Imtiaz A. Officer, Key Accounts > "We are already seeing the benefits of the increased speed during busy shifts." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___7147988) JB John B. Owner and Manager > "So for example if a customer comes back the next day and indicates an error on a receipt, someone in the..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084) Imtiaz A. Officer, Key Accounts > "We recently switched from Squre to Lightspeed and have been impressed y the hardware performance." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___7147988) JB John B. Owner and Manager > "It leaves too many possibilities for errors if a customer changes tables. " [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084) LT Liezel T. Admin Assistant > "What I like most about Lightspeed Restaurant is the data and reports you need are in there and you can easily..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6600574) JB John B. Owner and Manager > "There does not seem to be many options for controlling how things print. " [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084) JK Joy K. Bartender > "Some were old, some were outdated and some were very up to speed and easy to use - which I found was my..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6747163) CB Carmela B. Owner > "The system went down often, and it was VERY difficult to get a hold of tech support." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6691339) GP Giovanni P. IT Manager > "The Lightspeed Payments are good, with nice rates" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___7073818) LT Liezel T. Admin Assistant > "So far, there's nothing I like least about Lightspeed Restaurant because the reports needed by the team are in..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6600574) HL Hannah L. Director > "A lot of features and reporting - integrates well." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6485081) JC Jeff C. General Manager > "Sometimes it can take awhile to get a response from support" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6583843) JK Joy K. Bartender > "I've been in the restuarant industry for 8+ years so I have seen a multitude of different POS system - and this..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6747163) HA Herolf A. Manager > "One time my CC was declined and it took me a WEEK to get the card re-charged with a lot of run-around between..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440) EW ELIZABETH W. COMPANY CORDINATOR > "IT HAS A NICE "TAB FORM" EASY TO MAKE CHANGES AND UPDATES." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6852161) JB John B. Owner and Manager > "End of the day Cash reports are extremely confusing and don't really seem to make sense. " [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084) HL Hannah L. Director > "Nice user interface and design for staff" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6485081) HL Hannah L. Director > "We have several pubs / restaurants, and this was really not suited to our operations!" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6485081) AS Alex S. Restaurant Manager > "It performs well, not excellent. But depending on your business it may work just fine." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6789534) JB John B. Owner and Manager > "Generating a "take out" order is tedious. " [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084) JB Jaxy B. Owner > "sensitive content hidden\] was our representative great to work with, Alan our account rep was super helpful and..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6806593) HA Herolf A. Manager > "At chat support they send you another link to another system that declines the charge saying "not supporting the..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440) YA Yuri A. Help Desk Manager > "We're integrating with Lightspeed and my experience is that they've put a great product on the market." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___5026021) JB John B. Owner and Manager > "This made the learning curve difficult." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084) YA Yuri A. Help Desk Manager > "The product is one of the modern POS systems that it's very easy to set up and very easy to use." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___5026021) HA Herolf A. Manager > "There's an indifference there to the customers." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440) LM Lorrie M. Owner > "It integrates with Resnexus, it has most of the things we need" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4881714) JK Joe K. Owner > "Although not directly related to POS, their payment processing dose not allow partial refunds which causes us..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3255756) JK Joe K. Owner > "The loyalty program integration is amazing, as customers earn points on the spot without any manual entry." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3255756) LM Lorrie M. Owner > "Hard to use, goes down all the time, many issues... lacks some functionalityy" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4881714) RO Ronald O. manager > "Being able to search a part, and track the sales of a part, is very helpful" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3611035) MG Michael G. Boss > "No one answers the phone, even at 6.30pm." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___4084904) JK Joe K. Owner > "Lightspeed is sleek, very professional look and feel. Although it does take a number of buttons to run through a..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3255756) JM Jason M. Accountant > "Can be difficult to learn to use and impliment." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4899485) MG Maria G. Business Owner > "It is easy to use and the back office reports are very useful." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4610716) ED Erin D. Co Owner > "We also recently went through a Hurricane that caused power and internet outrages for extended times in our area." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3456284) SB SHELLEY B. Manager > "We are able to utilize many of their components to assist us not only in the basics (inventory, sales) but..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2777502) SJ Sean J. Owner > "It was clear that they accepted that they would loose customers through out the process. " [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3812115) ED Erin D. Co Owner > "Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3456284) SJ Sean J. Owner > "Year three the software was failing weekly. " [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3812115) MC Massimo C. Owner > "Easy to use , modify products on the fly , track sales live and from anywhere" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3685951) EL Emily L. Business Development Manager > "Liked the idea of the loyalty program but it was too fiddly to set up and maintain, so that ended up being a..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2884455) FP Frank P. Owner > "The staff training literally took 10 minutes and everybody enjoys working with the program." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3314535) AA Angela A. Owner > "My credit card processing is not working and Lightspeed knows says it’s a setting." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3046941) FP Frank P. Owner > "Very user friendly, even a person that has barely ever been in contact with a tablet or PC has no problem using..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3314535) AA Angela A. Owner > "They also can no longer take tap or touch less payment." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3046941) RA Rick A. Owner/Operator > "Very user friendly for our staff, we have some "older" staff that are not very computer knowledgeable and they..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2870083) HT Hiro T. Manager > "Lack of integration and API." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___2888933) ED Erin D. Co Owner > "They will do their absolute best to fix every problem you have." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3456284) CB Carmela B. Owner > "The system went down often, and it was VERY difficult to get a hold of tech support." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6691339) EL Emily L. Business Development Manager > "Lots of different bells and whistles and the developers are willing to work with you to customize a solution." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2884455) HT Hiro T. Manager > "Lack of integration and API." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___2888933) EG Emmanuel G. Retail Manageer > "Makes managing reservations very easy." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3619569) JB John B. Owner and Manager > "So for example if a customer comes back the next day and indicates an error on a receipt, someone in the..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084) RF Robert F. Operations Manager > "If there was another option that exceeded the value, I would recommend a change for something that is more..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2902287) JB John B. Owner and Manager > "It leaves too many possibilities for errors if a customer changes tables. " [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084) AO Aenoy O. Owner > "Intuitive UI, very good customer service, A1 onboarding team" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3389748) JC Jeff C. General Manager > "Sometimes it can take awhile to get a response from support" [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6583843) MK Malcolm K. GM > "Staff appreciates the ease of use and the quick customization (once familiar with back office which does not..." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2677688) HA Herolf A. Manager > "There's an indifference there to the customers." [See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440) [View Reviews](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) ## User interface [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) 4.25 (371) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) 4.37 (216) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features SpotOn Top features 37/50 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Bar Tab Management - Billing & Invoicing - Cash Management - Clock In/Out - Commission Management - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Categories - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Dynamic Pricing - eCommerce Management - Electronic Payments - Employee Management - Employee Scheduling - For Bars/Clubs - For iPad Devices - For Restaurants - For Retail - Generative AI - Gift Card Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Kitchen/Menu Management - Kitchen Tickets - Layaway Management - Loyalty Management - Loyalty Program - Menu Building - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry [See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features) Lightspeed Restaurant 31/50 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Bar Tab Management - Billing & Invoicing - Cash Management - Clock In/Out - Commission Management - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Categories - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Dynamic Pricing - eCommerce Management - Electronic Payments - Employee Management - Employee Scheduling - For Bars/Clubs - For iPad Devices - For Restaurants - For Retail - Generative AI - Gift Card Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Kitchen/Menu Management - Kitchen Tickets - Layaway Management - Loyalty Management - Loyalty Program - Menu Building - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry [See all features](https://www.capterra.com/p/211849/Lightspeed-Resturant/#features) ### Recognition SpotOn is recognized as a top-rated tool in 2 Capterra Shortlist reports Lightspeed Restaurant is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support SpotOn Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lightspeed Restaurant Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SpotOn - By SpotOn - Located in United States - Founded in 2013 Lightspeed Restaurant - By Lightspeed - Located in Canada - Founded in 2012 ## Popular Comparisons [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (672)](https://www.capterra.com/p/142877/Restroworks/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/142877-197473/Restroworks-vs-SpotOn-Restaurant) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (672)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price Contact vendor for pricing 4.2 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/142877-211849/Restroworks-vs-Lightspeed-Resturant) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $99/month Price $69/month 4.2 Features 4.1 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $69/month Price $69/month 4.2 Features 4.1 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-211849/Toast-POS-vs-Lightspeed-Resturant) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (259)](https://www.capterra.com/p/118828/Lavu/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (259)](https://www.capterra.com/p/118828/Lavu/reviews/) $69/month Price Contact vendor for pricing 4.2 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-211849/Lavu-vs-Lightspeed-Resturant) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $99/month Price $69/month 4.2 Features 4.4 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) vs [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.78 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) $69/month Price $69/month 4.2 Features 3.7 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/140677-211849/TouchBistro-vs-Lightspeed-Resturant) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $99/month Price $349one time 4.2 Features 3.8 4.2 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-197473/Epos-Now-vs-SpotOn-Restaurant) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $69/month Price $349one time 4.2 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-211849/Epos-Now-vs-Lightspeed-Resturant) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.78 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) $99/month Price $69/month 4.2 Features 3.7 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant) [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (216)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $69/month Price $69/month 4.2 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143463-211849/Cake-POS-vs-Lightspeed-Resturant)