# Compare SpotOn vs Lightspeed Restaurant 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SpotOn and Lightspeed Restaurant based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/197473-211849/SpotOn-Restaurant-vs-Lightspeed-Resturant

---

# SpotOn vs Lightspeed Restaurant Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SpotOnLightspeed Restaurant2/4 selected

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.4 (214)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

[## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

JD

Based on [367 reviews](#user-reviews)

Positive

302

Neutral

16

Negative

49

[## Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.4 (214)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

GP

LT

JK

Based on [214 reviews](#user-reviews)

Positive

184

Neutral

15

Negative

15

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,003 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

For Restaurants

4.0

Payment Processing

4.0

Order Entry

4.0

Electronic Payments

4.2

Sales Reports

4.2

74%Fit

High performer

Feature ratings

For Restaurants

4.1

Payment Processing

4.0

Order Entry

5.0

Electronic Payments

2.0

Sales Reports

4.2

User satisfaction

User satisfaction

4.2

User reviews[367](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.4

User reviews[214](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$69Other, Per Month

-   Free version
-   Free trial

Best for

Best for

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

Best for

Lightspeed's functionalities are aligned with restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience.

## User reviews

Pros & cons

JD

Judson D.

Owner Operator

> "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

KG

Kris G.

Owner

> "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

AG

Ann G.

General manager

> "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

CG

Cary G.

Managing Partner

> "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586)

MT

Madison T.

Owner

> "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TE

Tony E.

Finance Manager

> "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236)

TC

Tadeo C.

GM

> "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

KG

Kris G.

Owner

> "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

HF

Hernan F.

Owner

> "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

AP

Anthony P.

Program Manager

> "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979)

KC

Kate C.

Director of Events and Community Engagement

> "We used micros before and this is night and day improvements and ease of training, improvements and edits."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622)

VA

Vince A.

President

> "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TC

Tadeo C.

GM

> "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

LG

Lauren G.

General Manager

> "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

FE

FREDDIE E.

manager

> "great service and fast response to issues and also easy to use devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405)

MT

Madison T.

Owner

> "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TS

Tracy S.

President

> "There have been a couple of minor tweaks and fixes needed but they were remedied quickly."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919)

AH

Adam H.

Owner

> "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

VR

Verified Reviewer

Owner

> "SpotOn does provide a competitive price for CC processing and POS systems included."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

BM

Bruno M.

president

> "So you pay tax on the sale, and Sales tax is not properly deducted."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

JP

Jennifer P.

Owner

> "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

DO

Dasha O.

Admin

> "I like that they offer a cellular backup incase of an internet problem. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951)

KG

Kris G.

Owner

> "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

JD

Judson D.

Owner Operator

> "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

LG

Lauren G.

General Manager

> "You create a tab for a customer and it just completely disappears sometimes!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

PL

Parish L.

General Manager

> "sensitive content hidden\] is one of the best supporters (Customer & phone)."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343)

JP

Jennifer P.

Owner

> "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

RW

Reagan W.

Owner

> "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600)

HF

Hernan F.

Owner

> "Too many departments to resolve issues."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Excellent response time and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

LG

Lauren G.

General Manager

> "I bought my system from a third party so I can't even go through Spoton's customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

JH

Julie H.

Owner

> "The express POS is very simple to program and is easy to train new employees how to use it. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949)

MT

Madison T.

Owner

> "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

SP

Servando P.

CFO

> "I think Toast and even Breadcrumb are much better POS systems."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583)

RW

Rachel W.

owner

> "Constant handheld issues caused our staff years of grief during busy times."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

AG

Ann G.

General manager

> "Most importantly, Ivan Monroy’s support has been outstanding."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

VA

Vince A.

President

> "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AR

Antonio R.

Owner

> "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

JP

Jennifer P.

Owner

> "As a result employees do not use them and we have to continue paying for them because of our contract."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

JO

Jackie O.

owner

> "I look forward to being able to tap into more features as we grow. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6273103)

MT

Madison T.

Owner

> "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

VR

Verified Reviewer

Owner

> "Nothing changed on my end and my revenue stayed consistent."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

KG

Kris G.

Owner

> "All I can do is warn anyone thinking about purchasing this system regrets."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

GRP

Ganesh Reddy P.

Manager

> "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

RW

Rachel W.

owner

> "It is not the right system for bars/restaurants."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

GRP

Ganesh Reddy P.

Manager

> "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

VA

Vince A.

President

> "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AH

Adam H.

Owner

> "System appears to be easy to navigate and intuitive."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

JP

Jason P.

Owner

> "Hardware locking up, freezing and impacting work shifts and service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478)

MS

Michal S.

Partner

> "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088)

HF

Hernan F.

Owner

> "Too much problems with the company."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Awesome sales person Mr."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

CC

Cindy C.

Chef Owner

> "POS main screen slow and not touch sensitive as it should be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

HL

Heathee L.

Owner operator

> "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153)

VR

Verified Reviewer

Owner

> "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

PR

Pamela R.

Special Events Bar Manager

> "I was really excited to get information about SpotOn, especially since I knew the sales rep personally."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6321388)

DJ

DAKIN J.

OWNER

> "ALL MY FUNDS FROM GOING THROUGH AND DIDNT ALLOW MY TRANSACTIONS TO GO THROUGH."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6295609)

CH

Caitlin H.

GM

> "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656)

TS

Trent S.

owner

> "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076)

SA

Shane A.

ceo

> "Portable credit card reader is a life changer and rarely do I have to remember to charge it or turn it off!Super"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4734784)

JK

James K.

Chef Owner

> "It has taken 2 months to address our issues and they still aren't resolved."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919)

SW

Susan W.

Accountant/Co-Owner

> "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

CC

Cindy C.

Chef Owner

> "Menu build not handled as well as I would have liked and as I was assured it would be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

CW

Cristian W.

finance manager

> "easy to combine with our other products"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6243111)

SB

Stephen B.

CFO

> "Constant problems with the register and system and poor to no response time. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632)

LJ

Lyndsey J.

Owner

> "The reports that are available will help us with food costs and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4768603)

BW

Brenda W.

Partner

> "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

CH

Cale H.

Owner/operator

> "Customer service/back-end, point of sale, scheduling, proposals (or lack there of), credit card machine, basically everything."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4805189)

AR

Antonio R.

Owner

> "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

MT

Madison T.

Owner

> "Our cafe is also still not listed on Door Dash."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

JL

Jordan L.

Head Manager

> "Love the adaptability and how easy it is to change."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375)

VA

Vince A.

President

> "The in-house issues it’s now causing has taken it to a new level of dissatisfaction."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TD

Tammy D.

Manager

> "sensitive content hidden\] stayed with us during our busiest times and help troubleshoot and solve any glitches that came up."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4815434)

RA

Rachel A.

owner

> "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586)

ST

Sheila T.

Owner

> "I like the ability to provide a discount for cash sales. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

Bill C.

Owner

> "I recently had an issue that Client Success Partner"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6812030)

MC

MARIA C.

Manager

> "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

ST

Sheila T.

Owner

> "Virtual Terminal is not great for sending invoices and does not sync with inventory. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

[View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

GP

Giovanni P.

IT Manager

> "The Lightspeed Payments are good, with nice rates"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___7073818)

JB

John B.

Owner and Manager

> "So for example if a customer comes back the next day and indicates an error on a receipt, someone in the restaurant..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

LT

Liezel T.

Admin Assistant

> "What I like most about Lightspeed Restaurant is the data and reports you need are in there and you can easily pull..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6600574)

JB

John B.

Owner and Manager

> "It leaves too many possibilities for errors if a customer changes tables. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

JK

Joy K.

Bartender

> "Some were old, some were outdated and some were very up to speed and easy to use - which I found was my experience..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6747163)

JB

John B.

Owner and Manager

> "There does not seem to be many options for controlling how things print. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

EW

ELIZABETH W.

COMPANY CORDINATOR

> "IT HAS A NICE "TAB FORM" EASY TO MAKE CHANGES AND UPDATES."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6852161)

JB

John B.

Owner and Manager

> "End of the day Cash reports are extremely confusing and don't really seem to make sense. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

HL

Hannah L.

Director

> "A lot of features and reporting - integrates well."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6485081)

JB

John B.

Owner and Manager

> "Generating a "take out" order is tedious. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

JK

Joy K.

Bartender

> "I've been in the restuarant industry for 8+ years so I have seen a multitude of different POS system - and this was..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6747163)

CB

Carmela B.

Owner

> "The system went down often, and it was VERY difficult to get a hold of tech support."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6691339)

AS

Alex S.

Restaurant Manager

> "It performs well, not excellent. But depending on your business it may work just fine."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6789534)

JB

John B.

Owner and Manager

> "This made the learning curve difficult."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6786084)

HL

Hannah L.

Director

> "Nice user interface and design for staff"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6485081)

LT

Liezel T.

Admin Assistant

> "So far, there's nothing I like least about Lightspeed Restaurant because the reports needed by the team are in there."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6600574)

JB

Jaxy B.

Owner

> "sensitive content hidden\] was our representative great to work with, Alan our account rep was super helpful and very..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6806593)

JC

Jeff C.

General Manager

> "Sometimes it can take awhile to get a response from support"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6583843)

LM

Lorrie M.

Owner

> "It integrates with Resnexus, it has most of the things we need"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4881714)

HA

Herolf A.

Manager

> "One time my CC was declined and it took me a WEEK to get the card re-charged with a lot of run-around between chats..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440)

YA

Yuri A.

Help Desk Manager

> "We're integrating with Lightspeed and my experience is that they've put a great product on the market."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___5026021)

HL

Hannah L.

Director

> "We have several pubs / restaurants, and this was really not suited to our operations!"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6485081)

RO

Ronald O.

manager

> "Being able to search a part, and track the sales of a part, is very helpful"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3611035)

HA

Herolf A.

Manager

> "At chat support they send you another link to another system that declines the charge saying "not supporting the..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440)

ED

Erin D.

Co Owner

> "Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3456284)

LM

Lorrie M.

Owner

> "Hard to use, goes down all the time, many issues... lacks some functionalityy"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4881714)

YA

Yuri A.

Help Desk Manager

> "The product is one of the modern POS systems that it's very easy to set up and very easy to use."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___5026021)

JM

Jason M.

Accountant

> "Can be difficult to learn to use and impliment."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4899485)

MC

Massimo C.

Owner

> "Easy to use , modify products on the fly , track sales live and from anywhere"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3685951)

ED

Erin D.

Co Owner

> "We also recently went through a Hurricane that caused power and internet outrages for extended times in our area."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3456284)

JK

Joe K.

Owner

> "The loyalty program integration is amazing, as customers earn points on the spot without any manual entry."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3255756)

HA

Herolf A.

Manager

> "There's an indifference there to the customers."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___6078440)

RA

Rick A.

Owner/Operator

> "Very user friendly for our staff, we have some "older" staff that are not very computer knowledgeable and they were..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2870083)

JK

Joe K.

Owner

> "Although not directly related to POS, their payment processing dose not allow partial refunds which causes us..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3255756)

JK

Joe K.

Owner

> "Lightspeed is sleek, very professional look and feel. Although it does take a number of buttons to run through a..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3255756)

SJ

Sean J.

Owner

> "It was clear that they accepted that they would loose customers through out the process. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3812115)

ED

Erin D.

Co Owner

> "They will do their absolute best to fix every problem you have."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3456284)

MG

Michael G.

Boss

> "No one answers the phone, even at 6.30pm."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___4084904)

EL

Emily L.

Business Development Manager

> "Lots of different bells and whistles and the developers are willing to work with you to customize a solution."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2884455)

SJ

Sean J.

Owner

> "Year three the software was failing weekly. "

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3812115)

EG

Emmanuel G.

Retail Manageer

> "Makes managing reservations very easy."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3619569)

EL

Emily L.

Business Development Manager

> "Liked the idea of the loyalty program but it was too fiddly to set up and maintain, so that ended up being a massive..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2884455)

MG

Maria G.

Business Owner

> "It is easy to use and the back office reports are very useful."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___4610716)

AA

Angela A.

Owner

> "My credit card processing is not working and Lightspeed knows says it’s a setting."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3046941)

RF

Robert F.

Operations Manager

> "If there was another option that exceeded the value, I would recommend a change for something that is more..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2902287)

VA

VAUGHN A.

Owner/Director

> "They are refusing to refund the Loyalty program fee say that we are in a contract and they have a phone recording..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___2141032)

SB

SHELLEY B.

Manager

> "We are able to utilize many of their components to assist us not only in the basics (inventory, sales) but analytics..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2777502)

AA

Angela A.

Owner

> "They also can no longer take tap or touch less payment."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3046941)

KH

Kim H.

Owner

> "LightSpeed support is superior to all other product support I am getting both from a business standpoint as well as..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___2922612)

HT

Hiro T.

Manager

> "Lack of integration and API."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___2888933)

EG

Emmanuel G.

Retail Manageer

> "great experience, ease of product use, and good support along with it."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3619569)

VA

VAUGHN A.

Owner/Director

> "We have no need for this extra program at the moment, have not used it and do not plan to use it at this time as our..."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___2141032)

RS

Ryan S.

Owner

> "Very easy to use, and very easy to keep updated!"

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#Capterra___3553154)

VA

VAUGHN A.

Owner/Director

> "It can get complicated and takes some effort to train new staff."

[See full review](https://www.capterra.com/p/211849/Lightspeed-Resturant/#SoftwareAdvice___2141032)

[View Reviews](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

## User interface

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

4.25 (367)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)

4.37 (214)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SpotOn

Top features

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features)

Lightspeed Restaurant

39/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/211849/Lightspeed-Resturant/#features)

### Recognition

No recognitions have been awarded to SpotOn

No recognitions have been awarded to Lightspeed Restaurant

### Deployment & support

SpotOn

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Lightspeed Restaurant

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SpotOn

-   By SpotOn
-   Located in United States
-   Founded in 2013

Lightspeed Restaurant

-   By Lightspeed
-   Located in Canada
-   Founded in 2012

## Popular Comparisons

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

$99/month

Price

$200/year

4.2

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142877-197473/Restroworks-vs-SpotOn-Restaurant)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (214)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

$69/month

Price

$200/year

4.2

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142877-211849/Restroworks-vs-Lightspeed-Resturant)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (214)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$69/month

Price

$69/month

4.2

Features

4.1

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-211849/Toast-POS-vs-Lightspeed-Resturant)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (214)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

$69/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-211849/Lavu-vs-Lightspeed-Resturant)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.4

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (214)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$69/month

Price

$69/month

4.2

Features

4.4

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143463-211849/Cake-POS-vs-Lightspeed-Resturant)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$99/month

Price

$349one time

4.2

Features

3.8

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-197473/Epos-Now-vs-SpotOn-Restaurant)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (214)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

$69/month

Price

$69/month

4.2

Features

3.7

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-211849/TouchBistro-vs-Lightspeed-Resturant)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

$99/month

Price

$69/month

4.2

Features

3.7

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant)

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[4.37 (214)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$69/month

Price

$349one time

4.2

Features

3.8

4.4

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-211849/Epos-Now-vs-Lightspeed-Resturant)