SpotOn vs Now Book It: Which is a better fit?

I truly appreciate [sensitive content hidden] helping me solve issues quickly than any other person I talked to. She provided excellent customer service.

Constantly having issues and error warnings. We had to try different downloads and programs and still had issues.

Not only a great POS for restaurants but SpotOn has the most competitive merchant processing rates in the business. Support infrastructure is the best i've ever seen.

So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.

Effective and in point and has tons of options for my restaurant, customer service is outstanding, back up router is a huge plus when the Internet goes down you can still be able to operate.

This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.

The reporting capability is great on the website. The customer service from salesperson to installer/trainer has been great.

Always say they will call right back and i have to call 3 or 4 times on same issue before someone solves the problem.

Great experience, great service. Looking forward for more years to come and more features ( like review of customers shared on Now book it platform).

Some of the system set up can be hard to follow first up and no app so far.

Super easy to navigate, and does a range of things that we need from table settings, functions, events, special menus etc. Customer service is amazing.

I'm sure there's a way around it, but the latest update of adding a new customer can be niggly when you have no details other than a name (which we sometimes do) for someone who has called us.

Ease of use, flexible and is a good management tool for the planning of best use of seats available.

There is nothing I can think of, besides maybe the mobile device version is a little difficult to use at the moment. An update is coming though.

This is ine of the easiest booking systems around. Customers love it and are amazed how easy it is to use.

We find a few features a little difficult to get our heads around and one or two things could be simplified.