# Compare SpotOn vs Now Book It 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SpotOn and Now Book It based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/197473-220182/SpotOn-Restaurant-vs-Now-Book-It

---

# SpotOn vs Now Book It Features and Cost Comparison

Last updated June 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SpotOnNow Book It2/4 selected

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

[Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

[## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

RS

Based on [370 reviews](#user-reviews)

Positive

304

Neutral

16

Negative

50

[## Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

DR

LV

Based on [101 reviews](#user-reviews)

Positive

101

Neutral

0

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 5,442 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Online Booking

3.8

Booking Management

\--

Calendar Management

\--

Availability Management

\--

Channel Management

5.0

64%Fit

Not enough reviews

Feature ratings

Online Booking

4.9

Booking Management

4.8

Calendar Management

4.4

Availability Management

\--

Channel Management

\--

User satisfaction

User satisfaction

4.2

User reviews[370](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.9

User reviews[101](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

Best for

Restaurants, multi-venue groups, cafes, pubs, clubs, bars, wineries and breweries.

## User reviews

Pros & cons

RS

Radha S.

Legal Assistant

> "The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for day‑to‑day..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502)

KG

Kris G.

Owner

> "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems with..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

RS

Radha S.

Legal Assistant

> "Certain configurations required additional steps or support, which could slow down implementation for more complex needs. Despite this,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502)

CG

Cary G.

Managing Partner

> "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld connectivity issues"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586)

AG

Ann G.

General manager

> "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with great..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

KG

Kris G.

Owner

> "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being erased...."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

MT

Madison T.

Owner

> "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TE

Tony E.

Finance Manager

> "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to quickbooks, and..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236)

JD

Judson D.

Owner Operator

> "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of just..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

VA

Vince A.

President

> "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar establishment due..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TC

Tadeo C.

GM

> "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

AM

Aaron M.

ADMIN

> "They did not assign us to an engineering team sooner to assist with structural issues in our brand's menu."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7126447)

Michael S.

Chief Mischief Officer

> "Reporting dashboard is decent for a restaurant operation."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971)

LG

Lauren G.

General Manager

> "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

HF

Hernan F.

Owner

> "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

MT

Madison T.

Owner

> "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware, they told..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TC

Tadeo C.

GM

> "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

KG

Kris G.

Owner

> "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

VR

Verified Reviewer

Owner

> "SpotOn does provide a competitive price for CC processing and POS systems included."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

LG

Lauren G.

General Manager

> "You create a tab for a customer and it just completely disappears sometimes!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

Michael S.

Chief Mischief Officer

> "API access process is broken."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971)

DO

Dasha O.

Admin

> "I like that they offer a cellular backup incase of an internet problem. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951)

HF

Hernan F.

Owner

> "Too many departments to resolve issues."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

KC

Kate C.

Director of Events and Community Engagement

> "We used micros before and this is night and day improvements and ease of training, improvements and edits."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622)

LG

Lauren G.

General Manager

> "I bought my system from a third party so I can't even go through Spoton's customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

FE

FREDDIE E.

manager

> "great service and fast response to issues and also easy to use devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405)

AH

Adam H.

Owner

> "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion for our..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

TS

Tracy S.

President

> "There have been a couple of minor tweaks and fixes needed but they were remedied quickly."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919)

BM

Bruno M.

president

> "So you pay tax on the sale, and Sales tax is not properly deducted."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382)

PL

Parish L.

General Manager

> "sensitive content hidden\] is one of the best supporters (Customer & phone)."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343)

MT

Madison T.

Owner

> "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they sent..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

RW

Reagan W.

Owner

> "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother day to..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600)

VA

Vince A.

President

> "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

SP

Servando P.

CFO

> "I think Toast and even Breadcrumb are much better POS systems."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583)

MT

Madison T.

Owner

> "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

AG

Ann G.

General manager

> "Most importantly, Ivan Monroy’s support has been outstanding."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

KG

Kris G.

Owner

> "All I can do is warn anyone thinking about purchasing this system regrets."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

AR

Antonio R.

Owner

> "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

VA

Vince A.

President

> "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

VR

Verified Reviewer

Owner

> "Nothing changed on my end and my revenue stayed consistent."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

JP

Jason P.

Owner

> "Hardware locking up, freezing and impacting work shifts and service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478)

GRP

Ganesh Reddy P.

Manager

> "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly developing..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

HF

Hernan F.

Owner

> "Too much problems with the company."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

GRP

Ganesh Reddy P.

Manager

> "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out tasks,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

JP

Jennifer P.

Owner

> "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

MS

Michal S.

Partner

> "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088)

AP

Anthony P.

Program Manager

> "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth emails..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979)

HL

Heathee L.

Owner operator

> "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153)

VR

Verified Reviewer

Owner

> "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month without..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

JD

Judson D.

Owner Operator

> "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

TS

Trent S.

owner

> "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076)

CH

Caitlin H.

GM

> "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656)

JP

Jennifer P.

Owner

> "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

SW

Susan W.

Accountant/Co-Owner

> "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation to their..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

JK

James K.

Chef Owner

> "It has taken 2 months to address our issues and they still aren't resolved."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919)

LP

Louis P.

Facilitator

> "Excellent response time and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

SB

Stephen B.

CFO

> "Constant problems with the register and system and poor to no response time. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

RW

Rachel W.

owner

> "Constant handheld issues caused our staff years of grief during busy times."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

AR

Antonio R.

Owner

> "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

JP

Jennifer P.

Owner

> "As a result employees do not use them and we have to continue paying for them because of our contract."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

JH

Julie H.

Owner

> "The express POS is very simple to program and is easy to train new employees how to use it. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949)

BW

Brenda W.

Partner

> "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555)

JL

Jordan L.

Head Manager

> "Love the adaptability and how easy it is to change."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375)

RW

Rachel W.

owner

> "It is not the right system for bars/restaurants."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

MC

MARIA C.

Manager

> "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

CC

Cindy C.

Chef Owner

> "POS main screen slow and not touch sensitive as it should be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

JS

Joe S.

Owner

> "Customizable and easy to learn how to use."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6754674)

MT

Madison T.

Owner

> "Our cafe is also still not listed on Door Dash."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

MC

MARIA C.

Manager

> "One of the standout aspects of our experience was the competitive rate offered for their POS system."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

VA

Vince A.

President

> "The in-house issues it’s now causing has taken it to a new level of dissatisfaction."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

LV

Lucia V.

Owner

> "Customer service is the reason why I am with Spoton, in addition to the great technology and reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4939985)

CC

Cindy C.

Chef Owner

> "Menu build not handled as well as I would have liked and as I was assured it would be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

MC

MARIA C.

Manager

> "Their competitive rates, coupled with their personalized approach, make them a standout choice in the industry."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

RA

Rachel A.

owner

> "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back sometimes"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586)

AH

Adam H.

Owner

> "System appears to be easy to navigate and intuitive."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

AG

Alejandro G.

FOOD TRUCK OWNER

> "It looks like vintage and hard to understand in the beginning."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6496879)

SW

Susan W.

Accountant/Co-Owner

> "For any questions we gave customer support is always there to help. As the Accountant for this restaurant the back of the house reports &..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

MT

Madison T.

Owner

> "No guidance, no support, no training as promised."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

[View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

DR

Daniel R.

Owner Operator

> "It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7133953)

CC

Claire C.

Marketing Executive

> "There are some limitations around reporting and data extraction, particularly when trying to segment or analyse bookings in more..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7136475)

LV

Lesley V.

GM

> "It made managing bookings quick and stress-free, and the automated reminders were really helpful for reducing no-shows & really..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7151035)

DR

Daniel R.

Owner Operator

> "No EDM newsletter option yet and some areas of the backend can feel a bit clunky, particularly when managing functions or making..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7133953)

JE

John E.

Director

> "I appreciated the ability to fully own and control our venue’s reservation data and marketing lists without third-party..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7126911)

TH

Tessa H.

Venue Manager

> "Only downside was not being able to set dates for services, was either off or on, would be good to have date settings rather than..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7136390)

JS

Jye S.

Chief Marketing Officer

> "The tool is very powerful allowing you to setup up a number of event types and different ways to execute them."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7159699)

LV

Lesley V.

GM

> "The back end could feel a bit clunky at times, especially when making changes to bookings or navigating between features."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7151035)

JP

Jordan P.

Bar Manager

> "The smart table management tools and customisable floor plans helped us serve guests more efficiently."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7126922)

DD

Daniell D.

Owner

> "The ability to only use stripe as a payment gateway is limiting"

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7085690)

CS

Charlie S.

Business Development Manager

> "Value for Money, Easy service and customer interface, It allows us to take booking easily and fulfil our customers needs"

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7127392)

CC

Claire C.

Marketing Executive

> "At times, backend configuration changes can feel a little manual or time-consuming."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7136475)

CC

Claire C.

Marketing Executive

> "The flexibility to tailor booking settings to suit different areas of the venue is particularly valuable."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7136475)

ZS

Zaine S.

Manager

> "Without just saying everything is great, somethings can be tricky, for example special opening hours (mothers day) can be tricky..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7149474)

LH

Leigh H.

Events and Social Media Manager

> "Once everything is set up, it takes a lot of pressure off the team and creates a smoother experience for both staff and customers."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7127395)

SP

Samip P.

Manager

> "Glitches on Ipad with booking not showing up."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7152954)

LH

LeRoy H.

Director

> "It allows our team to multi skill even on weekends with casual staff"

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7136410)

SO

Sarah O.

Venue Manager

> "The only thing I found difficult was full payment unable to be used for add on's for special days (for example - adding full..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___6818944)

FM

Fiona M.

Group Head of Digital Marketing and Communications

> "Managing the rollout across multiple venues is no small task, but \[sensitive content hidden\] has been exceptional throughout."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7130323)

FM

Fiona M.

Group Head of Digital Marketing and Communications

> "However, to date, this functionality hasn’t been introduced or update provided."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7130323)

JM

Jemma M.

Co Owner Events Coordinator

> "We use it for gift voucher management well too and it makes it super easy."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7130313)

JH

Justin H.

director

> "probably need some kind of security level to stop staff messing around with it, but thats not the systems fault."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___6820594)

SW

Samantha W.

Director

> "We have run events and every day operations with Now Book It efficiently and it supported our business."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7138122)

RK

Richard K.

Owner

> "I would like to know how to access or use training units as I am sure we are not using all the available functions."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___6818968)

JM

Jemma M.

Co Owner Events Coordinator

> "It has a nice interface for our website, with flexible design that suits."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7130313)

ZT

Zoran T.

assistant manager

> "haven't had a bad experience or a problem that couldn't be solved"

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7135767)

AS

Agnes S.

Office Manager

> "I liked that there are no per-booking commission fees, which helped keep our operating costs predictable."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7126917)

TF

Travis F.

Director and Manager

> "Nothing that was worth stating as 'least liked' and therefore, not applicable in filling this out..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___6838478)

RB

Rebecca B.

Director General Manager

> "We have been with NBI for quite a few years now and love the system and the fact that it's Aussie owned and they have hospo..."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7041432)

JK

Jason K.

Director

> "There is nothing to report here."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___6818922)

LB

Lusso B.

Assistant Restaurant Manager

> "Great control over capacity and availability, ideal for busy buffet service."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___7119840)

LT

Leon T.

Venue Manager

> "Some of the system set up can be hard to follow first up and no app so far."

[See full review](https://www.capterra.com/p/220182/Now-Book-It/#Capterra___6284320)

[View Reviews](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

## User interface

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

4.25 (370)

4.93 (101)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

SpotOn

39/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features)

Now Book It

Top features

41/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/220182/Now-Book-It/#features)

### Recognition

SpotOn is recognized as a top-rated tool in 2 Capterra Shortlist reports

Now Book It

Best Value Restaurant ManagementSoftware (2026) 

Best Value Restaurant ManagementSoftware (2024) 

### Deployment & support

SpotOn

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Now Book It

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SpotOn

-   By SpotOn
-   Located in United States
-   Founded in 2013

Now Book It

-   By Now Book It
-   Located in Australia
-   Founded in

## Popular Comparisons

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

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Price

Contact vendor for pricing

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/142877-197473/Restroworks-vs-SpotOn-Restaurant)

[Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.93 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

vs

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.60 (5,791)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/114949-220182/Eventbrite-vs-Now-Book-It)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant)

[Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.93 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

vs

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,321)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

Contact vendor for pricing

Price

$149/month

4.7

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/17313-220182/OpenTable-for-Restaurants-vs-Now-Book-It)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (259)](https://www.capterra.com/p/118828/Lavu/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant)

[Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.93 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

vs

[Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,176)](https://www.capterra.com/p/138689/Booqable/reviews/)

Contact vendor for pricing

Price

$29/month

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/138689-220182/Booqable-vs-Now-Book-It)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.4

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant)

[Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.93 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

vs

[Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,725)](https://www.capterra.com/p/169007/Wix/reviews/)

Contact vendor for pricing

Price

$17/month

4.7

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169007-220182/Wix-vs-Now-Book-It)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$99/month

Price

$349one time

4.2

Features

3.8

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-197473/Epos-Now-vs-SpotOn-Restaurant)

[Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.93 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

vs

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/220182-236278/Now-Book-It-vs-Beyonk)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

$99/month

Price

$69/month

4.2

Features

3.7

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant)

[Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)[4.93 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

vs

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Contact vendor for pricing

Price

$9/month

4.7

Features

4.3

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164816-220182/Hospitality-Software-vs-Now-Book-It)