# Compare forms.app vs SurveyMonkey 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare forms.app and SurveyMonkey based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/197758-253516/forms-app-vs-SurveyMonkey

---

# forms.app vs SurveyMonkey Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

forms.appSurveyMonkey2/4 selected

[forms.app](https://www.capterra.com/p/197758/forms-app/)[4.7 (272)](https://www.capterra.com/p/197758/forms-app/reviews/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

[## forms.app](https://www.capterra.com/p/197758/forms-app/)[4.7 (272)](https://www.capterra.com/p/197758/forms-app/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [272 reviews](#user-reviews)

Positive

262

Neutral

8

Negative

2

[## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [10,475 reviews](#user-reviews)

Positive

9,838

Neutral

497

Negative

140

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Alchemer

4.5 (319)

* * *

Starting Price

$55.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Zoho Survey

4.6 (453)

* * *

Starting Price

$35.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Connecteam

4.6 (5,298)

* * *

Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Typeform

4.7 (971)

* * *

Starting Price

$39.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 9,368 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Multiple Question Types

\--

Customizable Questions

\--

Survey Builder

4.6

Anonymous Feedback

4.9

Data Security

\--

84%Fit

High performer

Feature ratings

Multiple Question Types

4.8

Customizable Questions

4.6

Survey Builder

4.6

Anonymous Feedback

4.7

Data Security

4.6

User satisfaction

User satisfaction

4.7

User reviews[272](https://www.capterra.com/p/197758/forms-app/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.6

User reviews[10,475](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

forms.app is used by business teams, educators, event organizers, marketers, human resources professionals, sales teams, IT departments, researchers, architects, and social media designers.

Best for

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

## User reviews

Pros & cons

BG

Burak G.

Co-Founder

> "On top of that, conditional logic, integrations (Zapier, Sheets), built-in analytics, and the AI form..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7145600)

UB

Umut B.

sales and marketing

> "Also, when I build massive, deeply branched surveys (like for a capstone thesis), the editor can sometimes..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7031308)

ZG

ÖZlem G.

UI-UX Designer

> "Being a mobile-first tool, it provides a powerful app that allows for full form management and data..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7150275)

EG

Enis G.

Frontend Developer

> "Creating a form on mobile is more difficult than creating one on a computer."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7148337)

VR

Verified Reviewer

Student

> "You can style your form freely (backgrounds, themes, etc.) When I contacted with the customer support, they..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7146947)

Soner A.

Civil engineer

> "Sometimes, my respondents wanted to change their submission details but it is not possible."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7156480)

Ahmet A.

sales and marketing

> "I can launch beautiful, professional forms in minutes using their gorgeous, no-code templates—I even..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7030394)

Ayda G.

manager

> "i do not have premium and sometimes i need more forms however i can't."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7155098)

ZG

ÖZlem G.

UI-UX Designer

> "Overall, it bridges the gap between simple data collection and professional-grade digital products through..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7150275)

SS

Sanja S.

Seamstress, art mouth products, chalkbag, tobacco pouch, key rings

> "I get about 15 orders a month, so the paid version is too expensive for me."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7038658)

Ahmet A.

sales and marketing

> "The professional, polished forms increased club registrations and even earned praise from my professor for..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7030394)

FJ

Faith J.

Professional Recruiter

> "The payment method should be reviewed, while it is not high for those in countries like the U.S, it is an..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___3760117)

VR

Verified Reviewer

Bedrijf Owner

> "The interface is clean, creating forms takes very little time, and the customization options are practical..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7152844)

LM

Laura M.

Insurance Adjuster

> "Sometimes the startup takes a while to load and you have to close the app in order for it to pen."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___4361701)

VR

Verified Reviewer

Bedrijf Owner

> "It is user-friendly, fast, and efficient for creating surveys, registrations, and simple business forms."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7152844)

Dedre M.

Freelance writer

> "Cannot add a business logo to the form for branding."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___4254044)

VR

Verified Reviewer

Civil engineer

> "I use the app for collecting feedback and the AI feature helped me a lot."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7156476)

VR

Verified Reviewer

Executive Director

> "I tried to use somme online form I was using previously but due to connexion issue"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___3766005)

AG

Arda G.

Computer Science Student

> "I'm impressed by the speed of form creation and the elegance and detail of the summary analysis."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7149292)

DW

Dylan W.

Owner

> "The thank you page is poorly designed and looks glitchy and buggy"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___4360305)

Ayda G.

manager

> "i like how convenient it is for me to check the replies and how i can manage my own questions, themes."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7155098)

VR

Verified Reviewer

Customer Service/Assembly

> "There's a lot of ads in them and the signature I had to use a whole different app"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___4126743)

AG

Arda G.

Computer Science Student

> "It has a user-friendly, easy-to-learn design, and you can build a nice structure in minutes."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7149292)

RMD

Rizzah May D.

Student

> "The limitation of package in free trial is one of my disadvantage for this app."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___3242181)

Ayda G.

manager

> "I like to have short readings about different topics so it helps me about that too"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7155098)

SA

Sara A.

Ceo

> "The forms builder I didn't like it really"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___4360405)

UB

Umut B.

sales and marketing

> "My marketing research surveys look professional, which instantly boosted response rates—no more..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7031308)

SA

Saheed A.

Student

> "The fact that it is not directly linked to my email makes it data consuming."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___3468531)

VR

Verified Reviewer

Senior HR Specialist

> "I’m collecting feedback from our company employees and it has been super helpful."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7158434)

CH

Chris H.

Practice Manager

> "No way to remove data use notifications"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___3242085)

BKB

Berkay Kerem B.

Worker

> "There are a few areas where it could be more intuitive or flexible, but generally, it’s a reliable tool..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___6850664)

MS

Masoum S.

Food Engineer

> "Sometimes it is not loaded in the menu bar.."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___3242567)

AU

Arzum U.

Creative Director

> "Excellent app for surveys and document management, simple, highly efficient, and very easy to use."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7146582)

AA

Arshad A.

Founder

> "The WhatsApp integration didn't work well for me."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___3240847)

VR

Verified Reviewer

travel jr expert

> "What I liked most was how easy it was to create forms without needing much setup time."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7158435)

NV

Nicholas V.

CFO

> "No one answers when you inquire. After several, im electing not to purchase."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___3469878)

LtA

Lütfi A.

Long-term contract staff

> "forms.app has made our logistics operations much more efficient."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7025230)

SS

Slawomir S.

Customer service

> "No show, short notice cancelations"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___3241584)

EG

Enis G.

Frontend Developer

> "The form is ready in a few minutes using drag-and-drop, and it's very easy to use."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7148337)

LS

Lorena S.

Customer Development Specialist

> "It has some issues in updating the app but that doesn't affect how good it's service and performance."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___2905330)

YD

Yasmin D.

Ceo

> "I like forms because the ease of being able to drop information easily and get forms for your business"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___6781860)

SA

Sarah A.

teacher

> "one of the question options wasn't good for the image labeling."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___2824179)

H

Hana Ř.

Leader of inventory

> "The best thing about Form.app is its simple and easy-to-use design, with many templates and customization..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___6578367)

SB

SOUMYEN B.

Registrar

> "The upload documents can't download for other purposes"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___2484137)

BKB

Berkay Kerem B.

Worker

> "It feels user-friendly and reliable, and most of the features work as expected without much hassle."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___6850664)

VR

Vittorio R.

Music Distributor

> "The forms are missing some types of questions"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___2824279)

BO

Babatunde O.

SEO Marketer

> "Awesome experience, I like that the free trial has alsmost same features has the paid plan."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___6799188)

VR

Verified Reviewer

Engineering student

> "I also had some difficulties at first in implementing multiple choice questions."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___2545042)

Ahmet A.

sales and marketing

> "Forms.app has been a total game-changer."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7030394)

LAV

Leonardo Augusto V.

Engineer

> "I guess that a method of statistic is worst than another apps"

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___2834738)

SG

Swagat G.

IT Support Technician

> "So easy and fun to use."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___7133135)

SS

SAURABH S.

Propertor

> "Customer support is some pathetic for its users."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___2575685)

Batuhan A.

Architect

> "The app is super mobile-friendly."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___6800832)

SS

Satyam S.

Assistant Professor

> "Option like matirx, I couldn't understand how to use this tool."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___2573574)

Dedre M.

Freelance writer

> "The Google Ads and Google Analytics integrations is excellent to assist with campaigns and to see..."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___4254044)

MY

Mualla Y.

English teacher

> "This is the only problem that I can find."

[See full review](https://www.capterra.com/p/197758/forms-app/#Capterra___2532096)

[View Reviews](https://www.capterra.com/p/197758/forms-app/reviews/)

IL

Ilaria L.

Assistant Reservations Manager

> "SurveyMonkey is a good platform if the company uses it as a basic survey tool for employees surveys. If you require more in dept information, be ready to be charged a..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078850)

VR

Verified Reviewer

Founder

> "As an owner watching every line item, I felt the cost constantly, and the way useful features are parceled out across tiers left me feeling like I was always one..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

Meshv P.

Salesforce Developer

> "The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

CF

Cody F.

Principal Software Engineer

> "The reporting dashboards are so confusing. When you click into individual questions to check the skip conditions it takes literally forever to load and it lags so bad..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7154570)

SP

Sonu P.

Systems Analyst

> "The interface is clean, and creating surveys does not require technical skills. While the cost may be higher for premium features, the overall value for money is..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

VR

Verified Reviewer

Founder

> "Next to the more modern, conversational survey tools, the respondent experience is functional but not exciting — fine for B2B, less so if you're trying to make a..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

PA

Portia A.

Nurse

> "The interface is simple to navigate, and the reporting tools make it easy to understand responses. While some advanced features require a subscription, the platform..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7168744)

Dre' H.

Senior Educator Support Specialist

> "It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

SP

Sonu P.

Systems Analyst

> "The platform also offers good templates and reporting tools that help improve team and employee engagement through regular feedback collection."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

DK

Dawn K.

Director of Human Relations

> "The customization is a bit limited in terms of fonts, etc but that's not very important to me."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey enabled us to collect and analyze genuine tour feedback in real time, hence enabling simple upgrading of our services and products."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

JH

Jenny H.

Communications Director

> "The major downside is the cost and you cannot share passwords, each team member has to have their own account."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7152655)

SL

Shannon L.

Executive Assistant

> "The options for displaying survey results have allowed us to create easy summaries that aid in decision-making, employee reviews, and policy-changes."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574)

KC

Kenneth C.

Vice President

> "I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

DM

DeAnna M.

Managing Director

> "The two things I liked most about Survey Monkey was the ability for people to answer surveys anonymously and the compilation of the results afterwards that I could..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044584)

JF

Jennifer F.

Marketing Lead

> "Unable to embed surveys directly into an email, it always redirects people to their website."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey simplifies creating and customizing surveys so I can receive in-depth feedback from our tour clients as frequently as I would like."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

Amanda C.

Young Professionals Chairperson

> "Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104984)

BK

Blerta K.

Language Instructor

> "It is so easy to create professional surveys on the platform that are friendly to the students and we are able to collect genuine information on our teaching..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7112830)

KC

Kenneth C.

Vice President

> "Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

VR

Verified Reviewer

Founder

> "My completion rates were noticeably better than the home-grown forms I'd cobbled together before, which matters when you're trying to squeeze signal out of a small..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

CB

Chelsea B.

Preop PACU RN

> "There is no go back button on response pages which can be bad if I want to change an answer."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

SP

Sonu P.

Systems Analyst

> "I especially liked the scheduling and automation features, which made it easier to send surveys at the right time and track responses efficiently."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023)

CB

Chelsea B.

Preop PACU RN

> "It always makes you attempt to sign in after using and creating an account which is not something I want to do."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

VR

Verified Reviewer

HR Manager

> "SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7091617)

MM

Mari M.

Comms Manager

> "Only able to have 3 devices access at once when I share the account so we always had to delete one or another each time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

Meshv P.

Salesforce Developer

> "SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

AB

Anna B.

Kinesiologist

> "The team and employee engagement is low when the link is sent out to be filled out."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157937)

VR

Verified Reviewer

Software developer

> "Also drag-and-drop interface made adding questions to feel natural and pre built in templates saved me a ton of time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

Stacey W.

Accounting Manager

> "Unfortunately most of the office believes that the survey cannot be anonymous so they will not answer questions truthfully."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7175281)

KC

Kenneth C.

Vice President

> "This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

JB

Jenna B.

Asst Manager

> "On the basic or standard plan, you're limited in options, and it's a bit pricey as well."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7141895)

VR

Verified Reviewer

Software developer

> "The drag-and-drop builder, pre made templates, and logical questions flows made the whole process feel intuitive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

Carlie R.

Owner

> "They're a few bugs in glitches on the site."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109172)

CP

Christina P.

Certified Nursing assistant

> "What I enjoyed and likes most about SurveyMonkey is being able to take surveys and be able to give honest feedback so consumers don't waste their money on something..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7040338)

VR

Verified Reviewer

Sr. Dir. Support and Operations

> "I also find it limiting that reminders can’t be easily set up through embedded surveys or URL-based links."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659)

DS

Dominic S.

operational manager

> "It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7101165)

SR

Samuel R.

Program Director

> "Some of the more advanced reporting options are locked unless you upgrade to one of its pricier tiers, which may not be feasible for the nonprofit budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

VR

Verified Reviewer

Founder

> "SurveyMonkey is the kind of tool I never worried about — it just worked, every time, and that reliability is worth something when you're running a business and don't..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247)

SC

Sean C.

Marketer

> "It gets expensive when you need to use advanced features, and the reporting is complicated for a layperson."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046151)

CC

Chitranzan C.

Insurance Advisor

> "It is one of the greatest tools in the market that provides the best interface to receive responses for a survey and then provides accurate results based on user’s..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221)

CP

Carrie P.

Counselor

> "I have found that the cost of accessing advanced features can be a significant barrier, particularly for users on a tight budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6861762)

WB

Will B.

Short Course Manager

> "To improve I'd like to see greater AI integration and multiple choice of modes for contribution rather than just typed."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

RC

Ruby C.

MARKETER

> "On top of that, the free tier caps both the number of questions and total responses, leaving bigger surveys stranded."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

JF

Jennifer F.

Marketing Lead

> "Ease of use and flexibility with customizations, features are intuitive for create survey for leads, employees and many other groups for free."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

YL

Yi L.

Compositor

> "The results can't really be exported and integration is pretty limited, too many ads telling me to get the paid plan when i'm using the basic plan"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819750)

TZ

Tiffani Z.

Operations Manager

> "SurveyMonkey had a lot of great options for creating custom forms and surveys that I could easily link to my site or send via email."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6553608)

RD

Ruth D.

Designer

> "I think there should be a better design or configuration as I often get stuck."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7114319)

JM

Jaime M.

Regional Sales Manager

> "SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in terms of..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6587819)

VR

Verified Reviewer

Research Student

> "Paid subscriptions are a bit expensive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7123309)

NW

Nolan W.

Head of Sales

> "It allowed us to easily reach out and connect with our customers, and prospective customers and take a survey across multiple use cases or situations. Whether that..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6813822)

ML

Ming L.

Chief scientific officer

> "Free plan is limited and rather basic. Unless you are conducting surveys constantly, the monthly subscription may not be worthwhile."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6727715)

SV

Shameek V.

Director

> "The advanced logic features, diverse question types, and real-time analytics make it ideal for collecting and analyzing meaningful feedback. While the premium..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880)

EB

Erick B.

Director of design and research

> "It has some major challenges that we have been facing from time immemorial."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7169864)

DK

Dawn K.

Director of Human Relations

> "I've used Survey monkey for both personal and work purposes and have found it to be a quick and easy way to create a survey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

KC

Kaitlyn C.

HR Director

> "Collaborating with a large team was tricky without the Pro version, and sharing results wasn’t as smooth as Google Docs."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819262)

Ashley G.

HR Manager

> "SurveyMonkey is an excellent tool for creating surveys quickly and efficiently."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7153573)

IN

Inamari N.

Marketing Executive

> "Free plan is limited, and advanced features can be pricey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7014232)

BL

Brooke L.

Teacher

> "I used this software as a teacher to receive feedback from surveying my students and it was a very smooth process!"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7172237)

Priya B.

Advisor

> "Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6540490)

KC

Kenneth C.

Vice President

> "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

Sam C.

Talent Partner

> "Interface can feel dated and slightly clunky"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7062868)

WB

Will B.

Short Course Manager

> "SurveyMonkey is a superb tool for collecting employee feeling, and feedback."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

Gavin L.

Account manager

> "Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6503595)

AB

Ailton B.

Student

> "Positive ,I am deeply involved online with purchasing ,donating,writing in solo or team projects ,creating presentations for PowerPoint,etc..so I'm constantly looking..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6593219)

PD

Pat D.

Sr. Director

> "SurveyMonkey is sometimes not used often enough making it hard to justify the yearly cost to maintain"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6816437)

RC

Ruby C.

MARKETER

> "The site offers many question types, ready-made templates, and quick tweaks so each survey can fit a specific need."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

KM

Kyle M.

Roadside Network Administrator

> "It didn't always send when it said it sent, or sometimes would sent it two or three times which irritated customers"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6831867)

MM

Mari M.

Comms Manager

> "Overall it's supported us with employee engagement surveys and being able to break it down into different sections in order to understand the data more clearly."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

BL

Bill L.

Principal Head of Talent

> "It has limited free features and tends to have a lot of ads and makes it harder to use"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6646683)

GD

Gino D.

Sales Coordinator

> "It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do after..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6680805)

VR

Verified Reviewer

Admin

> "Complex surveys are going to cost a little more."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7069249)

Dre' H.

Senior Educator Support Specialist

> "I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

GD

Grace D.

Advocate/Facilities Associate

> "One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4997090)

Harshul S.

Sr. Technical support engineer Network operations

> "The templates help a lot and most of the questions are already there, so I just drag things around and it works."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109853)

FD

Francois D.

General manager

> "Customer support hides behind their policy, offering no flexibility to come to an arrangment."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6618658)

VR

Verified Reviewer

Director of Instructional Technology

> "Survey monkey has an easy to use platform where surveys are easy to design publish and turn on and off and the data from them is at your finger tips and easy to..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157723)

ML

Malachi L.

Director of African Leadership Programs

> "Export options are a little lacking in the free version."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6829192)

SR

Samuel R.

Program Director

> "It’s allowed us to measure the impact of our program and to collect candid feedback, which we leverage to make our training sessions better."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "The free plan is pretty limited and it's tough that they limit responses"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787654)

[View Reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

## User interface

[forms.app](https://www.capterra.com/p/197758/forms-app/)

4.65 (272)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

4.57 (10,475)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

forms.app

35/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/197758/forms-app/#features)

SurveyMonkey

Top features

40/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/253516/SurveyMonkey/#features)

### Recognition

forms.app is recognized as a top-rated tool in 3 Capterra Shortlist reports

SurveyMonkey is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

forms.app

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurveyMonkey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

forms.app

-   By forms.app
-   Located in Estonia
-   Founded in 2018

SurveyMonkey

-   By Momentive
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[forms.app](https://www.capterra.com/p/197758/forms-app/)[4.65 (272)](https://www.capterra.com/p/197758/forms-app/reviews/)

vs

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4.7

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[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

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4.6

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[forms.app](https://www.capterra.com/p/197758/forms-app/)[4.65 (272)](https://www.capterra.com/p/197758/forms-app/reviews/)

vs

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$39/month

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$0

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4.4

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-197758/Google-Forms-vs-forms-app)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,479)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

$30/month

Price

$0

4.5

Features

4.4

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-253516/Google-Forms-vs-SurveyMonkey)

[forms.app](https://www.capterra.com/p/197758/forms-app/)[4.65 (272)](https://www.capterra.com/p/197758/forms-app/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$39/month

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$39/month

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-197758/JotForm-4-0-vs-forms-app)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$30/month

Price

$39/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey)

[forms.app](https://www.capterra.com/p/197758/forms-app/)[4.65 (272)](https://www.capterra.com/p/197758/forms-app/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

$39/month

Price

$39/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-197758/Typeform-vs-forms-app)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

$30/month

Price

$39/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-253516/Typeform-vs-SurveyMonkey)

[forms.app](https://www.capterra.com/p/197758/forms-app/)[4.65 (272)](https://www.capterra.com/p/197758/forms-app/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

$39/month

Price

$19/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-197758/SurveyLegend-vs-forms-app)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

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$0

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4.3

4.6

Ease of Use

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[forms.app](https://www.capterra.com/p/197758/forms-app/)[4.65 (272)](https://www.capterra.com/p/197758/forms-app/reviews/)

vs

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

$39/month

Price

Contact vendor for pricing

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4.3

4.7

Ease of Use

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[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

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Features

4.5

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