# Rocketlane Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Rocketlane Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Rocketlane Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/compare/198049-232772/Microsoft-Project-vs-Rocketlane --- # Rocketlane Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 18, 2025 Written byShubham Gupta Shubham Gupta Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management sof... [See bio & all articles](https://www.capterra.com/resources/author/sgupta/) Edited byNiels Juist Niels Juist [See bio & all articles](https://www.capterra.com/resources/author/niels-juist/) Written by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management software buyers. Edited by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rocketlane Rocketlane Overview: ### Key takeaways Insights from verified Capterra reviews Rocketlane helps teams manage client-facing projects with structured workflows and onboarding tools. It’s most used in IT and software services, especially by consulting and implementation teams. Reviewers highlight task tracking and multi-project views, though notification overload is a drawback. Recent updates like AI-powered resource planning show a shift toward smarter service delivery. ### Our verdict Rocketlane suits teams that manage recurring client work and onboarding-heavy projects. Its automation and resource planning tools offer strong operational control, but buyers should weigh the trade-offs in reporting depth and notification management. For teams prioritizing delivery speed and structured collaboration, Rocketlane’s evolving feature set makes it a worthwhile contender. Overall rating Based on 127 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price $19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Rocketlane alternatives Rocketlane supports multi-project tracking and onboarding workflows, but teams needing deeper document controls, more granular notification settings, or advanced reporting flexibility may want to explore other solutions that better match their operational style and priorities. Highest Rated [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/232772/Rocketlane/alternatives/) ## Who uses Rocketlane? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Rocketlane's interface Rocketlane’s interface supports structured workflows and multiple task views, but some users report friction with navigation and notification logic. While the layout is generally intuitive, managing updates across projects and filtering communications can feel inconsistent. 2+ Shubham Gupta Rocketlane’s interface helps teams stay organized across projects, but reviewers note that toggling between roles or filtering updates can slow down workflows. Expect a learning curve if your setup involves frequent client interactions or sensitive communications. Ease of Use 4.6 (127) 4.6 Based on 127 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Shubham Gupta Rocketlane’s top-rated features support structured execution across multiple projects, helping teams stay aligned and responsive. The combination of task visibility, planning tools, and flexible views enables smoother coordination and faster decision-making. Features 4.6 (127) 4.6 Based on 127 reviews The Rocketlane features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Task progress tracking 4.6 (42) 42 reviewers rated this feature Helps teams monitor task completion across multiple projects with real-time updates and ownership visibility. Reviewers highlight the benefits of centralized tracking and multiple views, though some mention limitations in filtering updates. Multiple projects 4.6 (59) 59 reviewers rated this feature Supports managing several client projects simultaneously, with tools to assign, edit, and prioritize tasks. Users value the ability to switch between views and sub-tasks, enabling collaboration across internal and external teams. Task management 4.4 (83) 83 reviewers rated this feature Enables structured task creation and assignment, helping teams stay organized across workflows. Reviewers mention the ease of managing ownership and progress, with support for sub-tasks and multiple views. Project planning/scheduling 4.3 (53) 53 reviewers rated this feature Offers Kanban and Gantt chart views, timeline tools, and resource allocation features. Users appreciate the ability to visualize plans, adjust schedules, and manage deadlines, though some find the templates outdated. Custom automations 0 reviewers rated this feature Enables teams to build unlimited rule-based workflows that trigger actions across projects, forms, and tasks. These automations reduce manual effort and help maintain consistency in client onboarding and internal operations. Skills matrix 0 reviewers rated this feature Helps managers map team capabilities and assign work based on expertise. This feature supports better resource planning by surfacing skill gaps and aligning tasks with qualified contributors. Soft allocations/tentative planning 0 reviewers rated this feature Allows tentative assignment of resources before final confirmation, helping teams forecast availability and avoid overbooking. This feature supports flexible planning across overlapping projects. Custom reports 0 reviewers rated this feature Provides tailored dashboards and reporting views that reflect specific business metrics. Teams can track performance, identify blockers, and share insights with stakeholders using data that aligns with their workflows. AI-powered meeting summaries 0 reviewers rated this feature Automatically generates concise summaries of client meetings, helping teams capture key decisions and action items without manual note-taking. This improves follow-up accuracy and saves time across onboarding and delivery workflows. Automated resource allocation 0 reviewers rated this feature Uses AI to match team members to projects based on availability and skill sets. This helps managers build balanced teams faster and reduces time spent manually assigning resources. Recurring work subscriptions 0 reviewers rated this feature Supports retainer-style engagements with tools to manage subscription periods, budgets, and revenue forecasting. This reduces manual tracking and improves visibility into recurring client work. Customer portal redesign 0 reviewers rated this feature Introduces a customizable, embeddable portal for post-sale collaboration. Clients can access plans, updates, and shared documents in one place, improving transparency and reducing onboarding delays. All key features (137) Define levels of authorization for access to specific files or systems 71.43% of 7 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 50.00% of 4 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 63.16% of 19 reviewers that rated this feature as important or highly important Automatically generates concise summaries of client meetings, helping teams capture key decisions and action items without manual note-taking. This improves follow-up accuracy and saves time across onboarding and delivery workflows. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 58.82% of 17 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Manage the process of evaluating documents or requests submitted for approval 0% of 0 reviewers... Route documents and other data through one or more stakeholders for review and approval 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 0% of 0 reviewers... Uses AI to match team members to projects based on availability and skill sets. This helps managers build balanced teams faster and reduces time spent manually assigning resources. 0 reviewers rated this feature Track billable hours and/or non-billable expenses for work performed 0% of 0 reviewers... Track the list of items required to be billed/invoiced to clients 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 60.00% of 5 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 36.36% of 11 reviewers that rated this feature as important or highly important Monitor service demand and performance to plan for adequate resources that meet business needs 0% of 0 reviewers... Communicate using direct chat or messages within the system 0% of 0 reviewers... An itemized to do list that can be edited as tasks are completed 0% of 0 reviewers... Identify customers at risk of migration and activate strategies to retain them 0% of 0 reviewers... Manage contact details and communication with clients 60.00% of 5 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients 80.00% of 20 reviewers that rated this feature as important or highly important Track all company interactions with current clients 0% of 0 reviewers... Provides a channel for team members to share media files, communicate, and work together 87.50% of 8 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view 0.00% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 25.00% of 4 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 50.00% of 8 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs 0% of 0 reviewers... Manage, organize, and store contact information 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving 0% of 0 reviewers... Enables teams to build unlimited rule-based workflows that trigger actions across projects, forms, and tasks. These automations reduce manual effort and help maintain consistency in client onboarding and internal operations. 0 reviewers rated this feature Provides tailored dashboards and reporting views that reflect specific business metrics. Teams can track performance, identify blockers, and share insights with stakeholders using data that aligns with their workflows. 0 reviewers rated this feature Initiate interactions with customers by proactively starting conversations or providing informational content 100.00% of 1 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. 100.00% of 2 reviewers that rated this feature as important or highly important A website or login for customers to access information 0% of 0 reviewers... Introduces a customizable, embeddable portal for post-sale collaboration. Clients can access plans, updates, and shared documents in one place, improving transparency and reducing onboarding delays. 0 reviewers rated this feature Process of dividing customers into groups based on common characteristics 0% of 0 reviewers... Add customized logos and colors to align with company branding 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of dashboards 0% of 0 reviewers... Customize data fields to support various needs and use cases 69.23% of 13 reviewers that rated this feature as important or highly important Alter the layout and content of reports 83.33% of 6 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 58.82% of 17 reviewers that rated this feature as important or highly important Import and export data to and from software applications 33.33% of 6 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy 0% of 0 reviewers... Graphical representation of data 0% of 0 reviewers... Specify or track the date/time a project, task, etc., is due for completion 0.00% of 1 reviewers that rated this feature as important or highly important Custom forms to streamline repetitious aspects of a document 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 54.55% of 22 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 50.00% of 4 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 0% of 0 reviewers... Digital forms that are shared and accessed online 0.00% of 1 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 0% of 0 reviewers... Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service 100.00% of 1 reviewers that rated this feature as important or highly important Create, save, and store files 0% of 0 reviewers... Public or private sharing of digital files such as documents, audio/video, images, and more 40.00% of 5 reviewers that rated this feature as important or highly important Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk 0% of 0 reviewers... Generate reports to assess the financial performance of an organization 0% of 0 reviewers... Form predictions based on past and present data/trends 33.33% of 6 reviewers that rated this feature as important or highly important Adds a customizable form to the landing page, usually for the purposes of lead generation 0% of 0 reviewers... Store, manage and track all forms in a centralized location 0% of 0 reviewers... Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies 57.14% of 7 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time 0% of 0 reviewers... Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects 0.00% of 2 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Identify and respond to unexpected problems or failures (ie. "negative events") 100.00% of 3 reviewers that rated this feature as important or highly important Record and follow the progress of every issue 50.00% of 4 reviewers that rated this feature as important or highly important Visualization tool to organize and optimize tasks and track their status at every stage of workflow 25.00% of 4 reviewers that rated this feature as important or highly important Manage and track employee attendance 0% of 0 reviewers... Ability to chat online in real time 0% of 0 reviewers... Monitor task progress and planned accomplishments to better manage project status 50.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 60.00% of 5 reviewers that rated this feature as important or highly important Access the system via a mobile application 100.00% of 1 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Manage and handle various international currencies 0% of 0 reviewers... Manage and support multiple languages 0% of 0 reviewers... Ability to handle several projects simultaneously 69.49% of 59 reviewers that rated this feature as important or highly important Supports managing several client projects simultaneously, with tools to assign, edit, and prioritize tasks. Users value the ability to switch between views and sub-tasks, enabling collaboration across internal and external teams. 59 reviewers rated this feature Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 80.00% of 15 reviewers that rated this feature as important or highly important Track employee and task times using internet connection 0% of 0 reviewers... Create orientation programs for new employees or students 0% of 0 reviewers... Level of completion within a task 75.00% of 4 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 0.00% of 1 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency 41.67% of 12 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation 57.14% of 28 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments 0% of 0 reviewers... Organize and schedule projects 41.67% of 12 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints 81.13% of 53 reviewers that rated this feature as important or highly important Offers Kanban and Gantt chart views, timeline tools, and resource allocation features. Users appreciate the ability to visualize plans, adjust schedules, and manage deadlines, though some find the templates outdated. 53 reviewers rated this feature Pre-designed project plans that can be customized 0% of 0 reviewers... Measure time to completion or hours worked for projects 60.00% of 20 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish 100.00% of 3 reviewers that rated this feature as important or highly important Create, manage, or update project workflows. 0% of 0 reviewers... Estimate or forecast of a future scenario based on the study of present trends 200.00% of 1 reviewers that rated this feature as important or highly important Integrates with QuickBooks 0% of 0 reviewers... Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 47.37% of 19 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Active reporting of data and metrics 83.33% of 6 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 66.67% of 6 reviewers that rated this feature as important or highly important Supports retainer-style engagements with tools to manage subscription periods, budgets, and revenue forecasting. This reduces manual tracking and improves visibility into recurring client work. 0 reviewers rated this feature Timed notification for any upcoming task, deadline, appointment, or activity 80.00% of 5 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 25.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 125.00% of 4 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation 80.00% of 25 reviewers that rated this feature as important or highly important Assign available resources (human and/or non-human) to various projects and tasks 0.00% of 1 reviewers that rated this feature as important or highly important Process of planning, scheduling and executing the optimal and effective use of human capital across projects 0% of 0 reviewers... Allocate and manage resources, such as employees, equipment, facilities, and other assets 100.00% of 1 reviewers that rated this feature as important or highly important Monitor sales and make necessary adjustment in order to increase demand and revenue 0% of 0 reviewers... Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties 0.00% of 2 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals 75.00% of 8 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Online portal through which end users can access the system, manage tasks, or obtain information 80.00% of 5 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once 0% of 0 reviewers... Helps managers map team capabilities and assign work based on expertise. This feature supports better resource planning by surfacing skill gaps and aligning tasks with qualified contributors. 0 reviewers rated this feature Track employee skills, competencies, training & qualifications 0% of 0 reviewers... Allows tentative assignment of resources before final confirmation, helping teams forecast availability and avoid overbooking. This feature supports flexible planning across overlapping projects. 0 reviewers rated this feature Track the status over time for a request, process, asset, or transaction 54.55% of 11 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success 0% of 0 reviewers... Attach digital tags to documents and assets for identification, search, or monitoring purposes 0% of 0 reviewers... Create, manage and track all task activities and progression 77.11% of 83 reviewers that rated this feature as important or highly important Enables structured task creation and assignment, helping teams stay organized across workflows. Reviewers mention the ease of managing ownership and progress, with support for sub-tasks and multiple views. 83 reviewers rated this feature Track the status and progress of tasks 64.29% of 42 reviewers that rated this feature as important or highly important Helps teams monitor task completion across multiple projects with real-time updates and ownership visibility. Reviewers highlight the benefits of centralized tracking and multiple views, though some mention limitations in filtering updates. 42 reviewers rated this feature Track and manage the scheduling of tasks 63.33% of 30 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Sample files or documents that could be customized as needed or used as is 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 25.00% of 4 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 50.00% of 6 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 66.67% of 3 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 90.91% of 11 reviewers that rated this feature as important or highly important A digital list of items that need to be completed 0% of 0 reviewers... Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch 0% of 0 reviewers... Track and interpret metrics on the usage of company resources 0% of 0 reviewers... Guide new users to understand and become proficient in using a product or service 0% of 0 reviewers... Interact with data visualization elements, such as charts and graphs, to drill down into data 0% of 0 reviewers... Alter the default workflow to meet your organization's needs 57.14% of 14 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 68.18% of 22 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Shubham Gupta Rocketlane’s top-rated features support structured execution across multiple projects, helping teams stay aligned and responsive. The combination of task visibility, planning tools, and flexible views enables smoother coordination and faster decision-making. Features 4.6 (127) 4.6 Based on 127 reviews ## Pricing Value for money 4.6 (106) Rocketlane’s Essential plan starts at $29 per user per month, or $19 per use, per month when billed annually. This places it in line with the average SMB budget for project management software, which typically ranges from $20 to $40 per user per month. Pricing scales by tier and feature access. Free Trial [View pricing plan details](https://www.capterra.com/p/232772/Rocketlane/pricing/) Essential $19.00 Per User,Per Month Standard $49.00 Flat Rate,Per Year Premium $69.00 Per User,Per Year Enterprise $99.00 Per User,Per Year Value for money 4.6 (106) 4.6 Based on 106 reviews ## Integrations Rocketlane connects with a range of project tracking, CRM, and automation tools. These integrations, offered through a mix of native and third-party links, help unify workflows and reduce manual updates across sales, onboarding, and delivery teams. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Workato](https://www.capterra.com/p/148729/Workato/) Shubham Gupta Senior Content Analyst Connecting Rocketlane with systems for CRM, project tracking, and workflow automation helps your onboarding lead sync client data faster, reduce handoff delays, and keep delivery timelines aligned across tools. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (115) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (115) 4.7 Based on 115 reviews ## User reviews Overall rating 4.7 Based on 127 reviews Filter by rating 5(94) 4(32) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Manager, Professional Services Computer Software ### "Solid Time Tracking Software and PM Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 August 14, 2025 Overall, Rocketlane has been the best all-in-one tool I've used for a services organization, despite some limitations. Pros Rocketlane is easy and intuitive to use and offers a seamless connection from time tracking, project management, reporting, etc. Cons Some default functionality cannot be customized, which makes it challenging to report in meaningful ways and introduces the need to export data to run our reports. For example, we cannot change how quarters are defined; calendar quarters are the default, and we operate on a different cadence, but all reports in Rocketlane use that same definition. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Camencia F. Sales, Marketing and research, App testing, Broadcasting and entertainment Broadcast Media ### "Lane Force" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2025 It has its comparisons with Scoro, however, they became one up when they added the AI feature. This was the best thing to ever happen to me and my time management. Not to mention I was able to cut my brainstorming sessions into a third. Pros Task management is automated and when combined with the new AI feature it produces projections. The security features programmed in it is awesome. Cons As soon as I discover such, I think it is safe to say we will hear about it here on Capterra. Until then, I have yet to discover dislike. Switched from [Scoro](https://www.capterra.com/p/142042/Scoro/) Only because they integrated the new AI system, was I sold on this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tito Mari Francis E. Implementation Consultant Information Technology and Services ### "Rocketlane helps us streamline our task prioritization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 It's working great for me and my team so far, it helps me prioritize my tasks that can lead to success through work completion Pros It allows our team to streamline the monitoring of task progress and completion as well as which needs to be done, so we're prioritizing with the help of the tool Cons I hope it can better integrate with other calendar tools, for holidays and other organization calendar-based events of the organization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jon L. Solution Architect Information Technology and Services ### "Solution Architect" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 6, 2025 Rocketlane has been an upgrade so far compared to the previous project tracking tool we were using. Makes my job easier Pros Single source of truth for my notes. The ability to make notes internal only or customer facing. Getting better with it over time Cons Layout can be confusing at times. Sometimes it can be glitchy with time entries. Takes a decent amount of use to get the hang of it Switched from [Hero by Vivun](https://www.capterra.com/p/190235/Hero/) Too many duplicate projects in Vivun. Led to confusion Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Bryce L. Professional Services Manager Computer Software ### "Fantastic platform for customer onboarding and implementation." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 Overall Rocketlane has brought visibility to our projects both internally and with our customers. When we needed to update an automation behavior in Rocketlane, the team was very responsive and able to help. Pros The customer portal is a really fantastic feature that offers real time project visibility to customers. With the task assignment, it also items for which the customer is responsible. Cons We frequently work with other consultants, often across customer companies and projects. There is not a really straightforward way to invite these other consultants to participate in projects. The "partner" section of the software seems intended to handle this, but requires additional licensing expenses for people who often just need to be aware of what's going on in the project. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Andy P. Consultant Computer Software ### "Simple to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 2, 2025 The timesheet functionality in Rocketlane is both Intuitive and Simple to Use. It is flexible and can adapt to your business needs. Pros The ability to record time into timesheets. This includes adding time to already submitted lines even when submitted. Cons It's difficult to leave a lengthy comment about what I don't like about Rocketlane because I do like Rocketlane Switched from [iDocs Suite](https://www.capterra.com/p/134880/iDocs-Suite/) iDocs was not at all intuitive and would lose data between saves Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kaushik R. Associate Vice President Computer Software ### "Rocket Lane A wonderful tool - Powerful but extremely light at same time." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2025 Overall experience has been wonderful with RL. It assists me in doing my project tracking for both efforts and resources in a seamless manner. Pros I liked the ease of use for the time tracking and approval functions. This also integrates seamlessly with Salesforce for syncing up with the project FRAG status. Cons I think the reporting capabilities - number of the out of the box configurable reports can be increased. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Romeo C. Engagement Manager Computer Software ### "Rocketlane working great for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2024 The onboarding experience was great. Our team is up and running Pros The ease of use for both users and administrators makes this a good product Cons It would be more ideal if there were better ways to tailor the customer view Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Jira was not that good. We needed a real PSA tool Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Gerrit D. Solutions Engineer Computer Software ### "Great all-encompassing project management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 12, 2024 Pros It's great to have time tracking, project management, and customer communications all in one platform. Cons Migrating from out previous system was a beast. Switched from [GUIDEcx](https://www.capterra.com/p/175189/GuideCX/) The time tracking feature is better than GuideCx's and the platform is much faster and has less outages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Rishav P. Senior Business Analyst Information Technology and Services ### "Easiest efficient tool for project delivery." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 3, 2024 Great, having used other project management softwares - this is clearly one of the better ones. Pros Ease of access through simplified UI navigation. Cons Timesheet, hours can be auto pulled based on project allocation. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I switched my organisation where I was using the other tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/232772/Rocketlane/reviews/) ## FAQs Yes. Rocketlane offers a 14-day free trial across all paid plans. Users can explore features like project templates, time tracking, and customer collaboration tools without entering payment details. Yes. Rocketlane includes resource management tools such as soft allocations, skills mapping, and weekly capacity settings. Admins can assign work based on availability and track utilization across projects. Yes. Rocketlane offers multiple task views, including Gantt, Kanban, and list formats. These help teams visualize timelines, dependencies, and task progress across projects. Yes. Rocketlane allows users to create custom automations that trigger actions based on project, task, or form events. Automation limits vary by plan, starting at 50 runs per user per month. Rocketlane doesn’t support direct Excel imports, but users can copy task lists from spreadsheets and paste them into the task creation field. Each row becomes a separate task in the template. Yes. You can add the same customer email to multiple projects within the same account. If issues arise due to company name mismatches, Rocketlane support can assist with merging or re-inviting. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Rocketlane’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [4 Key Workflow Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-workflow-management-features/) Published August 8, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) ### [6 Top-Rated AI-Enabled Tools for Workflow Management](https://www.capterra.com/resources/top-ai-workflow-tools/) Published January 16, 2026 by ### [Choosing Project Management Software? Start With This Requirements Checklist](https://www.capterra.com/resources/project-management-software-requirements-checklist/) Published April 2, 2026 by Popular comparisons [Clockify vs Rocketlane](https://www.capterra.com/compare/169607-232772/Clockify-vs-Rocketlane)[Jira vs Rocketlane](https://www.capterra.com/compare/19319-232772/JIRA-vs-Rocketlane)[Asana vs Rocketlane](https://www.capterra.com/compare/184581-232772/Asana-PM-vs-Rocketlane)[monday.com vs Rocketlane](https://www.capterra.com/compare/147657-232772/monday-com-vs-Rocketlane)[Trello vs Rocketlane](https://www.capterra.com/compare/211559-232772/Trello-vs-Rocketlane)[ClickUp vs Rocketlane](https://www.capterra.com/compare/158833-232772/ClickUp-vs-Rocketlane)[Wrike vs Rocketlane](https://www.capterra.com/compare/76113-232772/Wrike-vs-Rocketlane)[Notion vs Rocketlane](https://www.capterra.com/compare/186596-232772/Notion-vs-Rocketlane)[Smartsheet vs Rocketlane](https://www.capterra.com/compare/79104-232772/Smartsheet-vs-Rocketlane)[Zoho Projects vs Rocketlane](https://www.capterra.com/compare/169455-232772/Zoho-Projects-vs-Rocketlane) [Basecamp vs Rocketlane](https://www.capterra.com/compare/56808-232772/Basecamp-vs-Rocketlane)[GitHub vs Rocketlane](https://www.capterra.com/compare/129067-232772/GitHub-vs-Rocketlane)[Teamwork.com vs Rocketlane](https://www.capterra.com/compare/120390-232772/Teamwork-Projects-vs-Rocketlane)[Confluence vs Rocketlane](https://www.capterra.com/compare/136446-232772/Confluence-vs-Rocketlane)[Bitrix24 vs Rocketlane](https://www.capterra.com/compare/113540-232772/Bitrix24-vs-Rocketlane)[Adobe Workfront vs Rocketlane](https://www.capterra.com/compare/232772-268205/Rocketlane-vs-Adobe-Workfront)[Evernote Teams vs Rocketlane](https://www.capterra.com/compare/154969-232772/Evernote-Business-vs-Rocketlane)[Airtable vs Rocketlane](https://www.capterra.com/compare/146652-232772/Airtable-vs-Rocketlane)[Paymo vs Rocketlane](https://www.capterra.com/compare/137033-232772/Paymo-vs-Rocketlane)[NetSuite vs Rocketlane](https://www.capterra.com/compare/135757-232772/NetSuite-vs-Rocketlane)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)