# Compare ePayPolicy vs Venmo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ePayPolicy and Venmo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/198072-222572/ePayPolicy-vs-Venmo-

---

# ePayPolicy vs Venmo Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ePayPolicyVenmo2/4 selected

[ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

[Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.7 (9,270)](https://www.capterra.com/p/222572/Venmo-/reviews/)

[## ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

PG

RD

Based on [247 reviews](#user-reviews)

Positive

245

Neutral

0

Negative

2

[## Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.7 (9,270)](https://www.capterra.com/p/222572/Venmo-/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [9,270 reviews](#user-reviews)

Positive

8,824

Neutral

299

Negative

147

## Summary

* * *

Key features rated by users

Features selected based on 22,609 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

5.0

Online Payments

4.9

Payment Fraud Prevention

4.8

Expense Tracking

NA

Debit/Credit Card Processing

4.8

83%Fit

Missing features

Feature ratings

Data Security

4.6

Online Payments

4.7

Payment Fraud Prevention

NA

Expense Tracking

NA

Debit/Credit Card Processing

4.6

User satisfaction

User satisfaction

4.9

User reviews[247](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.8

Customer support

4.8

User satisfaction

4.7

User reviews[9,270](https://www.capterra.com/p/222572/Venmo-/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.4

Price starts from

Price starts from

$25Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Independent Agents, MGAs, Brokers, Carriers, Premium Finance Companies

Best for

Ideal for small to medium-sized enterprises, it is a mobile platform that helps users to carry out money transmissions.

## User reviews

Pros & cons

PEG

Paul E G.

Agency Owner

> "What I like most is I can invoice the customer and give them an option to pay EFT or credit card with a 3.5 fee. Or EFT with a..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005274)

BR

BECKY R.

ACCOUNTING MANAGER

> "WE DO NOT HAVE THE ABILITY TO DECLINE PAYMENTS BEFORE THEY ARE POSTED. WHEN A PAYMENT NEEDS TO BE RETURNED THERE ARE SEVERAL DAYS..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000990)

RD

Rosalie D.

President

> "The branded payment page adds a polished touch, and the ability to accept ACH and card payments within 24 hours has dramatically..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883470)

SK

Stephanie K.

Insurance Agent

> "Clients often have to pay processing fees (especially for credit card payments), which can cause friction or..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883270)

SC

Stacey C.

Account Executive

> "Also, ePay is integrated into our management system when a client pays us it automatically reconciles that payment and it's..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883471)

NL

Nimisha L.

Principal Owner

> "Emails - Should be able to mask the email with the agency name. As it may goto client spam box or they may not trust it as its not..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883550)

VR

Verified Reviewer

Accounting and Operations

> "Our clients can simply and securely pay their premiums via a link we have available on our invoices and email without any..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882366)

MB

Mark B.

Insurance Agent-Broker

> "Also the other Major dislike about using ePayPolicy is it has a $10,000 transaction limit, whereas Anddone has no limit and their..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236)

JL

Jing L.

Accountant

> "It made collecting payments from clients much more efficient, and the integration with our existing accounting system saved us a..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005190)

BF

Brendan F.

Insurance Broker

> "I was unable to locate the created invoice in our AMS system using the account number or invoice number."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883228)

TK

Tabatha K.

Account Manager

> "I also always let the client know when making their ACH or Credit card payments their payment information is safe and secure as..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882364)

KW

Kurt W.

Agency Owner

> "Before having ePayPolicy I had no way other than checks for payment in full for insurance policies that didn't offer payment plans"

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005195)

SH

Sojha H.

Principal

> "Payments come in quickly, deposits are reliable, and I can keep better track of my sales and client payments all in one place."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005708)

DW

Diana W.

CSR

> "It is sometimes difficult for customers to find their invoices if they enter the wrong zip code, etc."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000520)

BC

Branda C.

Agent

> "Being able to accept credit card payments and having a professional looking payment landing page for my clients."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000540)

BE

Brianna E.

Accounts Receivable

> "Also if there are credits on the account (which are unseen to insured), payment is not taken and can sometimes be overlooked and..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000917)

BB

Bobbi B.

Commercial Agent

> "We just started with ePay but so far it is proving to be very useful to our agency, particularly with speeding up the time it..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000451)

SF

Sam F.

VP of Underwriting

> "It is hard to get things processed or checked through the admin side of the website."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882342)

NL

Nimisha L.

Principal Owner

> "She told me I was an angel (lol) because she was able to make her premium payment right from her couch—without writing checks,..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883550)

BM

Barbara M.

Owner

> "The lag time on if a echeck is insufficent is the only thing that is bothersome. "

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882339)

CD

Clay D.

CFO

> "Site integrations are very robust and we're able to plug in other tools like premium finance and back end processing."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005661)

PD

Pedro D.

CEO

> "Another issue I have, is that deposits are not always deposited in a timely manner."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882604)

MB

Matthew B.

agent manager

> "ease of the service, ability to send links or just create invoices, refund policy is great as well, all around great service"

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000496)

MB

Mark B.

Insurance Agent-Broker

> "I dislike the link you get from epaypolicy to add to emails is really long."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236)

DR

Damon R.

Agency Principal

> "We also find the program to pay our wholesales directly very easy and creates tracking for us as well."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882304)

CC

Catherine C.

Operations Manager

> "Sometimes it is difficult to explain to clients why the card fees are a percentage."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7006444)

ALM

Ana Laura M.

President

> "The system is safe and secure and makes the client feel more comfortable by avoiding having to give their banking info to process..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005631)

JH

JORDAN H.

Sr. VP - Director of Operations

> "Having to split larger transactions is frustrating."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882299)

AG

Angela G.

Insurance Broker

> "I am thankful that it provides clients with the option to pay with a bank account or a credit card."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882327)

LK

Leslie K.

Agent

> "Credit card and ACH fees, but I know that can't be helped."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882308)

ALM

Ana Laura M.

President

> "It has given my business the ability to keep up with the times and new ways of conducting business."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005631)

DW

Diana W.

CSR

> "It has highlighted some issues on our agency's side."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000520)

TK

Tabatha K.

Account Manager

> "It is a great tool that helps our clients pay their agency billed payments quickly and conveniently. "

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882364)

TF

Tanner F.

Account Executive and Member

> "The website is slow to load."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883459)

LS

Lois S.

Accounting

> "Our clients love the option to pay for their agency bill invoices online."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005187)

AH

Andrew H.

Insurance Agent

> "Sometimes we need to send refunds to clients, and I have to hand write checks which I hate because it is time consuming."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081697)

AJ

Adrienne J.

Vice President

> "Great addition to have an option for payments to offer clients and easy to add link to email footer for them to use."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005655)

DV

Donna V.

Agency Principal

> "Premiums collected are not "INCOME" to my agency, they are gross premiums, 90% of which is the carrier's premium."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081932)

LO

Luis O.

PRESIDENT

> "It’s user-friendly, fast, and secure, which gives our customers peace of mind while helping us streamline operations."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005579)

SM

Stacy M.

Commercial Lines Manager

> "The payment amount cap has created a few issues on larger accounts attempting to make their premium payments."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081374)

KC

Kelley C.

Account Executive

> "The platform is user-friendly, secure, and integrates seamlessly with our agent management system."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005570)

TK

Tracey K.

Commercial Insurance Agent

> "Honestly i do not think i have anything that i dislike about epay system."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000444)

GG

Gregory G.

CEO

> "ePayPolicy is easy to use; it has improve our agency's workflow and really helps with "just in time" situations when policies need..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005789)

LM

Lee M.

owner

> "Price and useability Why do they charge us a monthly fee when they are collecting Exorbitant fee's from the client's. "

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081296)

AB

Ava B.

Senior Account Manager

> "My experience with ePay has been in assisting our clients to process their payments to our agency. "

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882279)

AH

Andrew H.

Insurance Agent

> "I have to click several links to get to it, which is annoying since it's one of only two features I use."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081697)

CB

Carmen B.

CEO

> "I run a small agency, and finding a reliable way for clients to make payments was a top priority."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000484)

DK

Diane K.

Accounting

> "Sometimes the time between client payment and the money getting to our account seems excessive."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081864)

SC

Stacey C.

Account Executive

> "The Convenience of selecting a button and a payment link is sent to a client is Fabulous."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883471)

BM

Betty M.

Owner

> "Delay waiting for funding (not their fault but still can take a few days to get funded)."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081240)

VB

Victoria B.

Agency Owner

> "I also appreciate that the fees are passed on to the client automatically, so we don’t have to manage them manually."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000494)

KS

Kaitlin S.

Office Manager

> "The fees on credit/debit card fees would be my least thing I like about it."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081391)

MB

Mark B.

Insurance Agent-Broker

> "It makes taking Credit Card Payments and check payments ACH very easy."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236)

BA

Brandy A.

Agency Owner

> "We are unable to set up reoccurring payments without action from the client."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081847)

DB

Deborah B.

Owner

> "It provides my clients an easier way to pay their premiums."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7002081)

DM

Douglas M.

President

> "It does not integrate with our agency management system."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081694)

RV

Roxana V.

Director, Finance Management

> "The user-friendly interface makes ePay the best solution for our business needs. "

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7004092)

KH

Kristi H.

CSR

> "The cost of running a credit card it getting to high."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081772)

AH

Adam H.

Vice President

> "The support and constant improvement sought by the organization gives me confidence that this partnership is truly a must have..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005594)

CR

Cheryl R.

Account Manager

> "I feel $10.00 is a bit much."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081712)

SH

Sojha H.

Principal

> "It has really simplified my financial management by keeping everything organized and easy to track."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005708)

CE

Cindy E.

ceo

> "price is not very good and it takes too long to process"

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6087187)

MN

Monica N.

Insurance Agent and Administration

> "Very easy to use, I like the fact I can send emails with the link to customers and they can pay with either ACH or Credit card..."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7004826)

VR

Verified Reviewer

AVP - Business Insurance & Employee Benefits

> "It did take several days for us to know that an ACH transfer was denied because of non-sufficient funds."

[See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___2149727)

[View Reviews](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

AS

Amber S.

Business Administrator

> "I like how people are able to add pictures specifying it is them, the additional code option to type in the last 4 digits of their cell phone..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7007851)

VW

Victoria W.

Creator

> "I have used Venmo's customer support system 2 times in order to attempt to cancel payments 1 that was accidentally sent to the wrong person and..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7055635)

DH

Denise H.

paralegal

> "I also like that you are not only able to use the app but can also get a venmo debit card that not only can you use but it will also keep track..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7083997)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like the restricted business functionality and the random payment flag that make it not as reliable with bigger or more serious client..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7069018)

DR

David R.

Dive Operation Manager

> "We can process payments on phones, gratuities are a breeze, and transfers keep up with our pace between marina, shop, and liveaboards."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6881505)

MW

Melissa W.

Hospital administrator

> "The idea of using Venmo for a business makes me feel like the clients thinks that they’re having a lower less premium service."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7055619)

Desiree G.

peer support

> "Everything is documented and you can easily connect contacts and utility companies and pay monthly on time."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7089754)

Trinidad F.

Autonomous Remote Assistant

> "The only thing I don't like about Venmo is the percentage taken when transferring funds to a bank account for withdrawal."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7093524)

CB

Crysta B.

Sales

> "I like having the option to keep it on the account and use the Venmo card or transfer it to my bank account."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7035272)

JG

Jennifer G.

Librarian

> "The only con to venmo that I can think of is people being able to use it to set up fake accounts and scam."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7100630)

Nava B.

Owner

> "I especially like being able to just show my QR code to someone instead of having to spell my Venmo name to them."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7100073)

RW

Renee W.

Direct support professional

> "You are limited to the number of cards you can add to your Venmo account during a 6 month period which for me was sort of inconvenient because I..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6679467)

CTB

Connor T. B.

Financial Operations Manager

> "It accelerated the distribution of petty cash, so our teams could move faster without waiting for accounting’s approval for small purchases."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6806809)

AM

Annie M.

Physician Assistant

> "The only thing I don't like about Venmo is that the payments are not instant (unless you pay extra), but honestly it doesn't really bother me..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7056541)

DP

Dana P.

Admin

> "Without taking fees out you can transfer to your bank between your 1-3 business days which is amazing"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7040390)

VR

Verified Reviewer

Regulatory Engineer

> "There is no protection of your money if you accidentally Venmo the wrong person (unless you select business purchase)"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7120972)

GA

George A.

Owner

> "Searching users is quick and the process of making payments as well as receiving payments is quick."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7053405)

Saemi P.

artist

> "One drawback I've encountered is that while I use Venmo on various websites for class bookings and payments, Venmo itself cannot process..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6439498)

KC

Kimberlee C.

Supervisor

> "I enjoy using it to send my son money when he needs it. And it is immediately available to him."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7050167)

MM

Madison M.

Speech Language Pathology Assistant

> "One, I do not like how you can not use the balance in your Venmo account unless what you are sending is less than the current balance."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6802796)

AS

Amber S.

Business Administrator

> "Having all my coworkers on the platform made it easier to find others and also remind me who I needed to send money to for whatever they may..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7007851)

RW

Robin W.

President

> "Both outdated support options on the App and the website and then horrific support through their customer support phone line. "

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7002034)

VR

Verified Reviewer

Dental Hygienist

> "The addition of the ability to buy crypto is a nice touch as well."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7075560)

VR

Verified Reviewer

Administrative Assistant

> "I don't like that you have to pay a fee to transfer money immediately, or you have to wait a few days for the money to be put into your account."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6858926)

HG

Helder G.

Owner

> "I can send and receive money to my friends easily and also collect payments in my small business"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6775251)

KM

Kristen M.

Owner

> "I can say the only thing that I didn't like about venmo was the fact that certain cards weren't allowed like let's say I have a MasterCard and I..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6780701)

Ashley B.

Owner

> "I like that Venmo separates my personal profile from my small business profile."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7076483)

BL

Blake L.

graphic designer

> "However it has some drawbacks including security risks, potential privacy issues and fee structures."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6811276)

Nathaniel H.

Process Engineer

> "Almost everyone in my personal life that I deal with has a Venmo account, which makes sending and receiving payments a breeze."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6770812)

KJ

Krysta J.

Teacher

> "I don’t like that if I have a balance on there I can’t pay with my card instead of the balance."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6805021)

VR

Verified Reviewer

Regulatory Engineer

> "Great way to pay others back quickly and track small expenses."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7120972)

LG

Lisa G.

Coach and Consultant

> "I had an experience where I used my debit card and the tip at a restaurant made me go negative in my account. "

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6835723)

WD

Will D.

Project Accountant

> "I love that I can easily send money to friends or others to conveniently pay for goods and services or split bills."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6813756)

Saemi P.

artist

> "Additionally, I would prefer to display only Venmo as a payment option on the Setmore website, but this isn't allowed due to Venmo being linked..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6439498)

PK

Paul K.

President

> "One of the best things about Vennmo is its easy to use payment processing systems for credit card payments."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7116310)

RW

Robin W.

President

> "It is deeply frustrating as to the level of incompetence, especially since there is money in his venmo account that he cannot access."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7002034)

PK

Paul K.

President

> "With low fees and top notch customer support, it is an excellent choice for your business and personal needs."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7116310)

AS

Alexis S.

Owner

> "It is a bit confusing and something that you will have to get used to before actually sending an receiving money."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7092966)

AB

Amanda B.

assistant manager

> "I have had no issues sending or receiving payments through venmo. And they even have a venmo card you can use too!"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6861301)

AF

Alicia F.

Owner

> "I don't like how your payments can be made public, each time to ensure your own privacy you have to change the setting from public to private."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6571985)

Nathaniel H.

Process Engineer

> "What I like about Venmo is that it is free to use and is getting more and more widely accepted as a form of payment in both private and public..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6770812)

RN

Rachael N.

Student

> "It can be frustrating when it makes you pay more (fees?) for random payments."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6775774)

BB

Braydon B.

Small business owner.

> "Very safe. And one of the only ones that allow you to transfer money from your account without having a debit card on file."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6769084)

BB

Braydon B.

Small business owner.

> "The updates about who is paying who that you know are kind of weird. But don’t make the program any less useful"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6769084)

MT

Michael T.

Tutor

> "The social media element is odd and unnecessary. If you’re a very small business with minimal bookkeeping and data needs, Venmo works perfectly..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6330746)

KK

Kennedy K.

Four Oaks Farm Staff Assistant

> "The only downside to venmo is if you need the money instantly it takes quite a bit of money for a transfer fee."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6680209)

DG

Debra G.

Sales manager

> "Good for collecting payments and customer service is good experience"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7077895)

DP

Dana P.

Admin

> "It won’t let you send without having that tilled out."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7040390)

VW

Victoria W.

Creator

> "I have many small businesses and side hustles and Venmo is very easy to use with minimal to no set up or commitment required."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7055635)

MM

Madison M.

Speech Language Pathology Assistant

> "I also have experiences glitches with the mobile application on various occasions."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6802796)

JW

Jamie W.

Occupational therapist

> "My coworkers and I get coffee or lunch from shops often, and we can easily pay each other back."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6762423)

VR

Verified Reviewer

sole proprieter

> "I called customer service and spent 1/2 hour on the phone with them adding a debit card and the payments were still declined."

[See full review](https://www.capterra.com/p/222572/Venmo-/#GetApp___6488499)

VR

Verified Reviewer

Notary public and controller

> "It’s easy to navigate and figure out how to use and you also have the ability to link your bank accounts or debit cards to it."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6876655)

SN

Susan N.

Owner

> "I have given them my drivers license, passport, picture of the house number on my house, food stamp card, medical marijuana government ID card,..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___4905875)

JC

Jesse C.

Massage Therapist

> "I like that you can easily provide your personal QR code for customers to link to and pay you."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6524228)

JS

Julissa S.

Administration

> "I don’t like being charged for express transfers."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7099461)

BH

Brianna H.

Front Office

> "I love how easy and fast it is to transfer money over to someone else or if someone gives me money and I can transfer within seconds to my bank..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6408446)

SG

Sausha G.

Barista

> "That my account was over drafted for something I already paid for i had money in my account when paid for item now my account is incollections"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6568187)

JG

Jennifer G.

Librarian

> "My overall experience with venmo has been so great and convienent to be able to pay or receive money fast."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7100630)

ND

Nathaniel D.

Speech pathologist

> "The only con to the app is that it has the bitcoin stuff on it and I am not familiar with how that works ."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6716958)

AS

Arpan S.

Email Marketing Expert

> "Guests who arrived at our events were able to make payments via their phones or tablets; this convenience allowed us to move through the line..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___4799301)

BP

Brittany P.

Owner

> "There's nothing I don't like honestly , I mean the security could have been a little better when others hack your account"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6872759)

Karin R.

Executive Director

> "We host dozens of events every year and Venmo allows us the flexibility to accept payment on the fly and to pay gratuity to our performers by..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6152324)

BL

Brandon L.

Head

> "No issues really other than the fact that you or I guess I have had troubles connecting with my paypal which is odd because its integrated to do..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6498258)

Desiree G.

peer support

> "I connected my bank account with no issue."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7089754)

SN

Susan N.

Owner

> "They tell you that the only department that can release the funds is through an account specialist and you sure can’t talk to them they only go..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___4905875)

BB

Bronwyn B.

Seller

> "I love being able ti leave notes on the transactions"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6871939)

ZD

Zach D.

Director

> "The refunding service is a little confusing."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6775226)

BB

Bronwyn B.

Seller

> "I love being able ti leave notes on the transactions"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6871939)

LH

Larry H.

Owner

> "First I liked using them, but then they paused my account with no good reason and with no recourse other than “ we suggest finding another..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#SoftwareAdvice___6692045)

SH

Shannel H.

Dispatcher

> "Venmo is an easy way to get paid right away if you want to have a fee, or you can wait for a few days and get your money faster"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7014426)

BB

Bronwyn B.

Seller

> "It makes it difficult to go through my payments."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6871939)

JS

Julissa S.

Administration

> "It’s a user-friendly app that makes it easy to receive and give funds."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7099461)

CD

Caitlin D.

Founder

> "As far as I know, it's not available outside the US, which limits international transactions."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6660846)

SR

Savannah R.

Owner, D.C.

> "It is a great option when it comes to mobile payments."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7114211)

SH

Shannel H.

Dispatcher

> "The fees can be a little high."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7014426)

JG

Jennifer G.

Librarian

> "The pros to venmo are ease of use and quick payment processing."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7100630)

AF

Arianna F.

Owner

> "days come around I call back the lady says that there is nothing regarding me calling 3 days ago."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6799004)

Jerad C.

Freelance Photographer

> "So if friends or family really need some cash for maybe gas or let's say you need money, venmo is the quickest way to send and receive."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6495449)

AF

Arianna F.

Owner

> "I think it's just another company out here scamming people to make money."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6799004)

[View Reviews](https://www.capterra.com/p/222572/Venmo-/reviews/)

## User interface

4.88 (247)

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

4.73 (9,270)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ePayPolicy

Top features

23/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/198072/ePayPolicy/#features)

Venmo

9/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/222572/Venmo-/#features)

### Recognition

No recognitions have been awarded to ePayPolicy

No recognitions have been awarded to Venmo

### Deployment & support

ePayPolicy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Venmo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ePayPolicy

-   By ePayPolicy
-   Located in United States
-   Founded in 2014

Venmo

-   By PayPal
-   Located in United States
-   Founded in 1998

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