# Compare ePayPolicy vs FileTrac Evolve 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ePayPolicy and FileTrac Evolve based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/198072-225592/ePayPolicy-vs-FileTrac --- # ePayPolicy vs FileTrac Evolve Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ePayPolicyFileTrac Evolve2/4 selected [ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) [FileTrac Evolve](https://www.capterra.com/p/225592/FileTrac/)[5.0 (26)](https://www.capterra.com/p/225592/FileTrac/reviews/) [## ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting Price $25.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment PG Based on [258 reviews](#user-reviews) Positive 256 Neutral 0 Negative 2 [## FileTrac Evolve](https://www.capterra.com/p/225592/FileTrac/)[5.0 (26)](https://www.capterra.com/p/225592/FileTrac/reviews/) Starting Price $100.00/month Value-for-Money 4.9 Functionality 5 Ease of Use 4.9 Customer Service 5 Reviews Sentiment PB Based on [26 reviews](#user-reviews) Positive 26 Neutral 0 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,755 reviews from integration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Data Synchronization NA Third-Party Integrations 4.8 Integrations Management 4.8 Data Mapping NA Data Connectors NA \--%Fit Missing features Not enough reviews Feature ratings Data Synchronization NA Third-Party Integrations \-- Integrations Management NA Data Mapping NA Data Connectors NA User satisfaction User satisfaction 4.9 User reviews[258](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.8 User satisfaction 5.0 User reviews[26](https://www.capterra.com/p/225592/FileTrac/reviews/) Ease of use 4.9 Functionality 5.0 Value for money 4.9 Customer support 5.0 Price starts from Price starts from $25Per Feature, Per Month - Free version - Free trial Price starts from $100Flat Rate, Per Month - Free version - Free trial Best for Best for Independent Agents, MGAs, Brokers, Carriers, Premium Finance Companies Best for Used by companies of all sizes—Adjusters, TPAs, MGAs, Mutual Insurance Companies, Engineers, Contractors and more. ## User reviews Pros & cons PEG Paul E G. Agency Owner > "What I like most is I can invoice the customer and give them an option to pay EFT or credit card with a 3.5 fee. Or EFT with a..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005274) BR BECKY R. ACCOUNTING MANAGER > "WE DO NOT HAVE THE ABILITY TO DECLINE PAYMENTS BEFORE THEY ARE POSTED. WHEN A PAYMENT NEEDS TO BE RETURNED THERE ARE SEVERAL DAYS..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000990) RD Rosalie D. President > "The branded payment page adds a polished touch, and the ability to accept ACH and card payments within 24 hours has dramatically..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883470) SK Stephanie K. Insurance Agent > "Clients often have to pay processing fees (especially for credit card payments), which can cause friction or..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883270) SC Stacey C. Account Executive > "Also, ePay is integrated into our management system when a client pays us it automatically reconciles that payment and it's..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883471) NL Nimisha L. Principal Owner > "Emails - Should be able to mask the email with the agency name. As it may goto client spam box or they may not trust it as its not..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883550) VR Verified Reviewer Accounting and Operations > "Our clients can simply and securely pay their premiums via a link we have available on our invoices and email without any..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882366) MB Mark B. Insurance Agent-Broker > "Also the other Major dislike about using ePayPolicy is it has a $10,000 transaction limit, whereas Anddone has no limit and their..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236) JL Jing L. Accountant > "It made collecting payments from clients much more efficient, and the integration with our existing accounting system saved us a..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005190) BF Brendan F. Insurance Broker > "I was unable to locate the created invoice in our AMS system using the account number or invoice number." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883228) TK Tabatha K. Account Manager > "I also always let the client know when making their ACH or Credit card payments their payment information is safe and secure as..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882364) KW Kurt W. Agency Owner > "Before having ePayPolicy I had no way other than checks for payment in full for insurance policies that didn't offer payment plans" [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005195) SH Sojha H. Principal > "Payments come in quickly, deposits are reliable, and I can keep better track of my sales and client payments all in one place." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005708) DW Diana W. CSR > "It is sometimes difficult for customers to find their invoices if they enter the wrong zip code, etc." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000520) BC Branda C. Agent > "Being able to accept credit card payments and having a professional looking payment landing page for my clients." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000540) BE Brianna E. Accounts Receivable > "Also if there are credits on the account (which are unseen to insured), payment is not taken and can sometimes be overlooked and..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000917) VR Verified Reviewer Account Manager > "Really has helped us cater to our busy clientele, very limited learning curve and even our least tech savvy team members have..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7158205) SF Sam F. VP of Underwriting > "It is hard to get things processed or checked through the admin side of the website." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882342) BB Bobbi B. Commercial Agent > "We just started with ePay but so far it is proving to be very useful to our agency, particularly with speeding up the time it..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000451) PD Pedro D. CEO > "Another issue I have, is that deposits are not always deposited in a timely manner." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882604) Ashley B. Finance Director > "The ability to send reminder emails to our clients is quick and efficient." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157819) MB Mark B. Insurance Agent-Broker > "I dislike the link you get from epaypolicy to add to emails is really long." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236) NL Nimisha L. Principal Owner > "She told me I was an angel (lol) because she was able to make her premium payment right from her couch—without writing checks,..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883550) CC Catherine C. Operations Manager > "Sometimes it is difficult to explain to clients why the card fees are a percentage." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7006444) CD Clay D. CFO > "Site integrations are very robust and we're able to plug in other tools like premium finance and back end processing." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005661) JH JORDAN H. Sr. VP - Director of Operations > "Having to split larger transactions is frustrating." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882299) LW Lynnette W. President > "Efficiency - we love being able to send our clients a link and for them to easily make payment." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157825) LK Leslie K. Agent > "Credit card and ACH fees, but I know that can't be helped." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882308) MB Matthew B. agent manager > "ease of the service, ability to send links or just create invoices, refund policy is great as well, all around great service" [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000496) DW Diana W. CSR > "It has highlighted some issues on our agency's side." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000520) DR Damon R. Agency Principal > "We also find the program to pay our wholesales directly very easy and creates tracking for us as well." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882304) TF Tanner F. Account Executive and Member > "The website is slow to load." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883459) ALM Ana Laura M. President > "The system is safe and secure and makes the client feel more comfortable by avoiding having to give their banking info to process..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005631) AH Andrew H. Insurance Agent > "Sometimes we need to send refunds to clients, and I have to hand write checks which I hate because it is time consuming." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081697) AG Angela G. Insurance Broker > "I am thankful that it provides clients with the option to pay with a bank account or a credit card." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882327) DV Donna V. Agency Principal > "Premiums collected are not "INCOME" to my agency, they are gross premiums, 90% of which is the carrier's premium." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081932) CR CHARLES R. Owner > "The process is streamlined and seamless for use as a broker. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157690) SM Stacy M. Commercial Lines Manager > "The payment amount cap has created a few issues on larger accounts attempting to make their premium payments." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081374) ALM Ana Laura M. President > "It has given my business the ability to keep up with the times and new ways of conducting business." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005631) TK Tracey K. Commercial Insurance Agent > "Honestly i do not think i have anything that i dislike about epay system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000444) AB Annika B. Accounting and Administrative Coordinator > "It doesn't seem to break very often at all, and the dependability is pretty unmatched." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7158154) LM Lee M. owner > "Price and useability Why do they charge us a monthly fee when they are collecting Exorbitant fee's from the client's. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081296) TK Tabatha K. Account Manager > "It is a great tool that helps our clients pay their agency billed payments quickly and conveniently. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882364) AH Andrew H. Insurance Agent > "I have to click several links to get to it, which is annoying since it's one of only two features I use." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081697) LS Lois S. Accounting > "Our clients love the option to pay for their agency bill invoices online." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005187) DK Diane K. Accounting > "Sometimes the time between client payment and the money getting to our account seems excessive." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081864) AJ Adrienne J. Vice President > "Great addition to have an option for payments to offer clients and easy to add link to email footer for them to use." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005655) BM Betty M. Owner > "Delay waiting for funding (not their fault but still can take a few days to get funded)." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081240) LO Luis O. PRESIDENT > "It’s user-friendly, fast, and secure, which gives our customers peace of mind while helping us streamline operations." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005579) KS Kaitlin S. Office Manager > "The fees on credit/debit card fees would be my least thing I like about it." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081391) TE Tara E. Bookkeeper > "The simplicity of sending clients a link for payment has been great. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157685) BA Brandy A. Agency Owner > "We are unable to set up reoccurring payments without action from the client." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081847) KC Kelley C. Account Executive > "The platform is user-friendly, secure, and integrates seamlessly with our agent management system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005570) DM Douglas M. President > "It does not integrate with our agency management system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081694) GG Gregory G. CEO > "ePayPolicy is easy to use; it has improve our agency's workflow and really helps with "just in time" situations when policies need..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005789) KH Kristi H. CSR > "The cost of running a credit card it getting to high." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081772) AB Ava B. Senior Account Manager > "My experience with ePay has been in assisting our clients to process their payments to our agency. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882279) CR Cheryl R. Account Manager > "I feel $10.00 is a bit much." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081712) CB Carmen B. CEO > "I run a small agency, and finding a reliable way for clients to make payments was a top priority." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000484) CE Cindy E. ceo > "price is not very good and it takes too long to process" [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6087187) [View Reviews](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Not enough reviews ## User interface 4.88 (258) No images or videos provided by vendor ### Features ePayPolicy 10/43 - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Escalation - API - Application Management - Automated Scheduling - Configurable Workflow - Dashboard - Data Aggregation and Publishing - Database Support - Data Capture and Transfer - Data Connectors - Data Extraction - Data Import/Export - Data Management - Data Mapping - Data Storage Management - Data Synchronization - Data Visualization - Data Warehouse - Document Management - Drag & Drop - ETL - Event Logs - Generative AI - Integrations Management - Metadata Management - Mobile Access - Monitoring - Multiple Data Sources - Pre-built Connectors - Real-Time Data - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Search/Filter - SSL Security - Third-Party Integrations - Transaction Management - Web Services - Widgets - Workflow Management [See all features](https://www.capterra.com/p/198072/ePayPolicy/#features) FileTrac Evolve Top features 14/43 - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Escalation - API - Application Management - Automated Scheduling - Configurable Workflow - Dashboard - Data Aggregation and Publishing - Database Support - Data Capture and Transfer - Data Connectors - Data Extraction - Data Import/Export - Data Management - Data Mapping - Data Storage Management - Data Synchronization - Data Visualization - Data Warehouse - Document Management - Drag & Drop - ETL - Event Logs - Generative AI - Integrations Management - Metadata Management - Mobile Access - Monitoring - Multiple Data Sources - Pre-built Connectors - Real-Time Data - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Search/Filter - SSL Security - Third-Party Integrations - Transaction Management - Web Services - Widgets - Workflow Management [See all features](https://www.capterra.com/p/225592/FileTrac/#features) ### Recognition No recognitions have been awarded to ePayPolicy No recognitions have been awarded to FileTrac Evolve ### Deployment & support ePayPolicy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos FileTrac Evolve Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ePayPolicy - By ePayPolicy - Located in United States - Founded in 2014 FileTrac Evolve - By Evolution Global - Located in United States - Founded in 2005 ## Popular Comparisons [ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.88 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) $25/month Price $0.29 4.8 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/198072-207944/ePayPolicy-vs-PayPal) [FileTrac Evolve](https://www.capterra.com/p/225592/FileTrac/)[4.96 (26)](https://www.capterra.com/p/225592/FileTrac/reviews/) vs [Jenesis Software](https://www.capterra.com/p/119068/Jenesis-Software/)[4.71 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