# Compare Talkatoo vs Rilla 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Talkatoo and Rilla based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/198507-10016798/Talkatoo-vs-Rilla --- # Talkatoo vs Rilla Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TalkatooRilla2/4 selected [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.7 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) [## Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.7 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) Starting Price $40.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment MA Based on [221 reviews](#user-reviews) Positive 216 Neutral 2 Negative 3 [## Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [361 reviews](#user-reviews) Positive 350 Neutral 9 Negative 2 ## Not a match? 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Best for Home Remodeling Bathrooms Remodeling Solar Home Services Electrical Services HVAC Plumbing Garage Door Service Dispatch Locksmith Pest Control ## User reviews Pros & cons MA Mary A. Owner > "When doing notes and emails I can ramble on and it formats everything with only small edits. Plus the..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859429) LC Lisa C. Cvt > "The o my down side is that my doctor downloaded on my surgery computer so I have to minimize it." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7081067) BG Belinda G. Lead > "My team appreciates Talkatoo for its efficiency and accountability in creating medical notes for the team" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7081022) KA Kelly A. Veterinarian > "The format of the notes lacks definition and seems to be all bundled up." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7080454) CV Caleb V. Associate Veterinarian > "My favorite aspect is having them recorded to use as a refresher even if writing them a day or 2 in the future..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6667918) MA Mary A. Owner > "Assessment and Plan sometimes doesn’t format like I want or is repetitive. When I’m talking to client during..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859429) JC Jorge C. Veterinarian > "With how conviniant the service is it has allowed me to complete my notes by the end of day." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7081052) LE Larisa E. Veterinarian > "Occasional times of non-medical terminology or descriptions being placed into the soap notes that make it..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859724) CR Carrie R. Hospital Director > "The voice recognition and transcription accuracy are excellent, even with detailed medical terminology." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7121431) CS Caroline S. Lead Veterinarian > "Formatting with Cornerstone is not fully functional yet (example: bolding/spacing/font size, etc)" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6449074) CR Carrie R. Hospital Director > "It has helped our practice operate more efficiently while maintaining thorough and accurate medical records." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7121431) IF Iris F. Veterinarian > "New call app does not work with integrated car speaker system like notes app does." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6669064) RF Rachel F. Practice Manager > "The price is just right for our small private clinic and we appreciate the efficiency and accuracy it has..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7080294) SR Sally R. Veterinarian > "The mistakes with medical terminology can be frustrating. And some of the autocorrect words are a little..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6669181) LE Larisa E. Veterinarian > "Definitely can always remember parts of the conversation a lot easier based on whatever is heard in the rooms..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859724) DC Denni C. Veterinarian > "There is still some glitches in terms of transcription or formatting lab results." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6669240) EH Emma H. Veterinarian > "It saves so much time and increases the quality of medical records which makes rechecks, transferring cases,..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6718236) JD Jason D. Veterinarian, Practice Owner > "Sometimes it seems to have trouble learning or spelling some of the words that I use-typically drug names or..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6821117) CR Carrie R. Hospital Director > "Talkatoo has significantly increased our efficiency and improved our medical record keeping immensely over the..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7121431) CP Cal P. Associate Veterinarian > "It also doesn’t seem to “learn” from the corrections I put in for common verbiage." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859434) KD Kentley D. Veterinarian > "How it allows me to save time by helping me finish my notes at a reasonable time instead of staying late to..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6797108) JR Jessica R. Practice Manager > "Minor grammatical errors when converting to a history." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859749) Sara K. Practice Manager > "The Transcription accuracy is amazing and and filters out all the unnecessary conversations." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7082175) JH Jared H. PM > "When the api goes down, it can throw off my new work flow." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6669205) DR Debbie R. DVM > "Talkatoo saves me so much time but also improves the quality of my medical records. " [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7091454) TR Tammie R. Veterinarian > "Sometimes for my assessment it puts out this really long sentence when I just want a list of problems." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6670090) JB Jeannette B. DVM > "Talkatoo soap notes and call summaries are accurate and help me recall the finer points of exams and..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6716612) CD Cynthia D. Doctor > "Sometimes capital letters don’t work in my presets" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6670092) KH Kris H. veterinarian > "Then, it only takes a few seconds for the staff or myself to proofread and insert into our practice software." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7095830) PD Penny D. Managing DVM > "It writes out the numbers and quite often gets the name of the Pet wrong." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6796316) JD Jason D. Veterinarian, Practice Owner > "I like the fact that I can dictate my notes rather than having to type them, and that even brief notes can be..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6821117) NC Nicole C. Vet > "Sometimes the app freezes on me and what I was recording disappears" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6716265) JC Jorge C. Veterinarian > "Talkatoo helps me organize my notes and gets me home early." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7081052) KM Kevin M. Veterinarian > "It sometimes mistakes the history from the owner as part of the exam" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6667932) KH Kris H. veterinarian > "It is helping us stay current with our written patient records." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7095830) PF Paula F. Veterinarian > "Sometimes the spelling of medical terms is not accurate." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6439226) LE Larisa E. Veterinarian > "A lot of editing post note creation, however, love ease of access and creation of notes for us" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859724) CZ Cynthia Z. DVM, DACVIM, DACVS, owner > "I was spending too much time making corrections that the dictation assistant wouldn't seem to remember. " [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6396638) Sara K. Practice Manager > "Its been wonderful and has saved my dvm's time trying to complete there medical records." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7082175) LR Luz R. Vet > "Sometimes it doesn’t get my accent, changes my words" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6672147) EL Eric L. Veterinarian > "It solves the issues with spelling from having an assistant trying to keep up with my exam and using fun..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6398683) EH Emma H. Veterinarian > "Sometimes the upload speed is quite slow too" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6718236) JI James I. Hospital Director > "Just being able to call and speak to a client for 10 minutes and then throw that right into my medical record..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6716551) LT Lauri T. Vet > "Upload speed to a little slow and time consuming" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6668932) MH Mandi H. Practice Manager > "It truly is remarkable how Talkatoo can summarize a whole conversation between owners and the doctor during an..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6554456) KP Karen P. Owner > "Sometimes the wording can be off when speaking." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6671086) DR Dyanna R. Veterinary technician > "No software issues, easy to install and use for soap notes and for phone calls." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7081445) KS Kanwarjeet S. Veterinarian > "Some time don’t recognize voice or your talk at start" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6716504) BT Bridget T. Intern Veterinarian > "I like how much time it saves when seeing lots of appointments and keeping on top of records." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7058597) KL Katelyn L. Veterinarian > "I think it’s inefficient for my work schedule" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6669009) MA Mary A. Owner > "The med note recording (I use during and summarize after depending on the situation) is great!" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859429) TT Todd T. Owner > "Quite a few glitches in the beginning. " [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6716608) CM Chelsea M. Owner > "I don’t have the mobility in my wrist to type quickly so it has saved me tons of time." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859469) MN Madison N. Client Service Representative > "Picks up a little too much in the background." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6668995) EL Eric L. Veterinarian > "Very helpful during on-call when it is just me and I can record the entire exam then cut/paste and not have to..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6398683) ZN Zoe N. Veterinarian > "Sometimes it does not interpret my words very well" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6668950) TS Thomas S. President > "Even technical words come out right. And if I need a word or phrase that's out of the ordinary, I add it to my..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6808836) MA Maria A. Veterinarian > "So multitasking at times is hard." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6668970) AJ Andrew J. Dvm > "It also allows me to use my downtime more productively towards my patients and clients." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6625378) TS Thomas S. President > "I initially had some problems with punctuation." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6808836) CL Connie L. Veterinarian and owner > "Wonderful. Really appreciate the constant feed back for updates and user friendly." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7090432) AM Ashley M. DVM > "I dont like that I cannot make all of the SOAPs in bulleted form however, I hear that this is a upcoming..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6294671) EH Emma H. Veterinarian > "I love the various formats and options, the equine soap also does such a good job for large animal cases." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6718236) MW Mary W. Veterinary ophthalmologist > "Does not learn my words and recognize them" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6716583) PS Peyton S. Neurology and Neurosurgery > "I no longer waste time typing client communications as I am able to use the AI summary to log them all." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6712615) LE Larisa E. Veterinarian > "Correction of misheard words" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6859724) BF Beverly F. owner > "improves efficiency saving time in exam room and recording phone calls" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6669766) LP Laurie P. Veterinarian > "I do get a little frustrated with certain terms that I know will not be recorded accurately, but these are few..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6302967) SR Sally R. Veterinarian > "It has made taking medical notes faster and more comprehensive since they are more detailed." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6669181) Merrianne B. Veterinary internist > "Sometimes the program assumes wrong words and takes a bit to "learn" veterinary words." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6269673) VM Valerie M. Veterinarian > "Helps me to manage my workflow, and improves client communication." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6612009) MJ Melanie J. Practice Manager > "Our experience was terrible from the minute they took our money, the customer service and collaboration..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6148215) AC Andy C. Veterinarian > "The AI features are very accurate, flexible to be tailored to your preferences and saves us hours per day." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6668984) EN Elizabeth N. Veterinarian > "Transcript is sometimes slow to get processed but does not happen regularly" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6323150) HG Helen G. Medical Director Veterinarian > "The technology runs seamlessly overall." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7082250) AA Adnan A. Physician > "Very buggy." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6394861) RT Randi T. Associate Veterinarian > "We use this for a busy GP practice and it’s helpful for keeping us on schedule daily!" [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6668524) MJ Melanie J. Practice Manager > "Which has tarnished their reputation and I will proactively not recommending other veterinary clinics to try..." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___6148215) BT Bridget T. Intern Veterinarian > "Very great overall experience, really helps with efficiency and accuracy of record keeping." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___7058597) ML Meiyao L. Veterinarian > "This can be a little frustrating as I have to go back and correct it." [See full review](https://www.capterra.com/p/198507/Talkatoo/#Capterra___4915945) [View Reviews](https://www.capterra.com/p/198507/Talkatoo/reviews/) JM Jason M. Sales Representative > "It’s a valuable tool for understanding and improving my sales performance, especially with its AI-driven call insights and time-saving summaries..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7159555) MG Mike G. VP of Sales > "Sometimes the automatic transcription can misinterpret words or phrases, especially with strong accents, background noise, or overlapping talk." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) BS Billy S. Replacement Sales Rep > "The pretty much instant feedback you receive along with the roleplay feature with appointments I have run so you can go over actual scenarios..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7150024) DM Desirea M. Sales Associate > "How slow it takes for it to load the conversations after completion. Once the conversation is transcribed if you are solely going off what the..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7031052) JF James F. Operations Manager > "I am able to be on site with my team, from my office, to be able to listen in and assist them with their interactions with the clients." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075591) NB Nate B. Salesman > "The UI changes frequently so sometimes it can be hard to find past recordings." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140222) JO Jeff O. Certified Field Inspector > "I can give and receive feedback almost anytime, and the AI tech can be helpful in helping me gleam info from long recordings after I’ve long..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) TS Tim S. General Manager > "It can have a hard time transcribing the conversation and figuring out who is talking during conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7079589) TH Thomas H. Safety Advisor > "I have been a daily user for over a year and I have increased my conversion rates and average tickets substantially with just a focus on..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) VR Verified Reviewer Owner > "Due to the unresponsiveness of Rilla and the insistence on the last $6K payment ($18K I thought was a good amount for 30 days), I can not..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7119586) MG Mike G. VP of Sales > "What I like most about Rilla is how effortlessly it turns everyday sales conversations into clear, coachable insights without adding friction..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) MO Michelle O. Senior design consultant > "While conversations have to be deleted if there's one point that needs to be removed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7076901) MG Mike G. VP of Sales > "It makes it easy to identify what top performers are doing differently and turn real conversations into actionable improvement. While there’s a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455) TS Trevor S. Service technician > "It takes a while for the app to learn to get customers names correct." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411) ME Matthew E. CRM Manager > "It allows us to support our customers quicker and better and gives us a level of security for both our Service Professionals and customers that..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7044702) JO Jeff O. Certified Field Inspector > "I sometimes forget to stop recording - not much Rilla can do - I don’t want it popping up in appointments!" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) ZC Zac C. Owner and Sales > "Rilla is amazing, we went to one of their conferences last year, just me and my partner, we've both been to these types of conventions before..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075159) JF Jennifer F. General Manager > "I wish I could schedule a time to send a comment. When I leave comments late at night I don’t want to send the comment unless it’s office hours." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6828565) TH Thomas H. Safety Advisor > "The customer support is second to none and every single time I reach out with even the most minor or mundane issue or question I receive..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219) MW Matt W. Service Writer > "It often gets the client and the customer roles confused." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) MW Matt W. Service Writer > "The written transcripts of phone calls offer a great way to go back and review conversations with customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484) JB Joseph B. Inside sales agent > "The crm I’m using tends to be quite buggy so I doubt this is a rilla issue." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016) JO Jeff O. Certified Field Inspector > "I like the AI help - great to have a summary of what was discussed, what concerns there were, etc. Helps boost my professionalism." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981) LL Lejaune L. Design Consultant > "Sometimes it does not understand all my words due to me being far away or if my customer has a heavy accent." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7070151) DT Derrick T. Sales Manager > "I love that my team are able to review their calls themselves and the analytics changes the game when it comes to coaching." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7115773) TD Trinten D. Certified home improvement expert > "Sometimes the app operates funny and stalls while I am uploading photos even when I have internet connection." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6437251) DB Dan B. Home Improvement Consultant > "I enjoy how it picks up a two way conversation and the AI feature is able to transcribe it so I can go back and look over my prior conversations." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7000846) DB Dustin B. Design Consultant > "It’s not perfect, it doesn’t pick up everything and scribe it out correctly." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7100939) BK Brandon K. General Manager > "I love being able to be there for all my reps, especially with Rilla LIVE I can hop on and see what my reps need before they even call." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074874) JR Jim R. Sales Manager > "The texts and emails are relentless on my phone and computer with messages on the weekend." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7043972) JA Jade A. CS > "It’s a great tool for tracking and reviewing calls, providing clear insights that help improve team communication and performance." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034827) CB Carrie B. Design Consultant > "I have to sell it and it adds to the already long consultation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089590) CS Chris S. Heating and cooling technician > "The ease of the app doing the conversation summary and writes it out for u helps call quality and feedback and peace of mind" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7095129) SP Sean P. President > "So much information to train, ridealongs process could be faster, I get sucked into listening to the whole thing, coachable moments aren't..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6531615) RB Robert B. Garage Door Technician > "Rilla has allowed me to adopt winning techniques used by top reps and techs in my company and create higher ticket averages for myself. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) SS Sarith S. Exterior Design Consultant > "This creates a delay before appointments where i have to reset mic access to record" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6451141) JH Joanne H. Area Sales Manager > "This helps me gain insight to why the sale stopped and helps with my coaching of the Team. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7090708) JB Joseph B. Inside sales agent > "We don’t need to do call reviews at all." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016) KR Kristen R. Customer Sales Rep > "Rilla is helpful with all inbound and outbound calls to ensure top quality service. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7105429) Delbert M. Sr Account Manager > "Honestly I can point out anything that I dislike about Rilla. If I had to point out something it would be the slow upload time." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6872484) CM Chris M. Director of Operations > "Rilla provides accurate instant feedback that allows for another level of accountability and improvement for the field that we were previously..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6462211) SL Sarah L. Design consultant > "Not great at speech recognition when translating to text." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6886241) VR Victoria R. Coordinator > "We really enjoy Rilla from the task to the ai learning tips to the summary added to service titan." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7081537) VR Verified Reviewer Sales Rep > "Sometimes it just doesn't get reality." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7177034) JJ James J. HVAC Service Manager > "Rilla has helped me provide consistent coaching and real time feedback to improve the customer experience while increasing revenue and overall..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7068446) TC Tonia C. analytics and Marketing Manager > "There was a lot of up front work that we were not prepped and prepared for." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) JK Joe K. Design Consultant and Sales > "Rilla is a wonderful tool. Since my sales job involves so much drive time, reviewing my appointments by listening to them while driving is a..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510320) PP Paris P. Sales Manager > "It does drain phone battery. And it does not record phone calls." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6845389) TL Thomas L. New Home Consultant > "I like the feedback and recommendations based on customer interaction. Once we figured out how to use it the software became an asset." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) CS Chandler S. Design Consultant > "The audio feedback is rough on a phone speaker." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) CR Clemens R. Partner > "The AI integration is fantastic, and the areas it targets are evidence-based and predictive of success in a sales or negotiation environment." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6569695) DH Danny H. Design consultant > "It keeps you in check for your presentation but it can also have a negative effect if you feel like big brother is watching" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510473) GF Garrett F. Online Sales Specialist > "The feedback from the AI tool is much more accurate and helpful than other AI tools we've used in the past as well." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7153234) MM Michael M. Service Tech Sales > "Mumbling and fast talking are the two biggest." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6858775) TL Thomas L. New Home Consultant > "I was skeptical at first, but we sales professionals need to stay professional and Rilla is a great tool for checking yourself regularly." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) AC Ashley C. Service Advisor > "It can't distinguish between different voices between phones." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6794349) MD Matthew D. Sales Rep > "The call quality and feedback is really spot on, and helpful to see what I missed or did really well at." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217) RB Robert B. Garage Door Technician > "Mobile app search function doesn’t always seem to work. " [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362) MD Matthew D. Sales Rep > "Helps you stay the course, become disciplined and consistent, and find areas of improvement." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217) CH Carter H. Sales Representative > "However, ai language learning and voice recognition is virtually impossible to trust." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6712676) PH Paige H. General Office Manager > "Very easy to use and give us very valuable feedback on conversations with clients to help us improve our scripting for future interactions...." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) TL Thomas L. New Home Consultant > "Hearing my own voice was painful at first." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367) TS Trevor S. Service technician > "Rilla is a good tool to improve call quality for customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411) JB James B. Process Auditor > "Ultimately, the bugs/glitches/yet-to-be-implemented issues I'm referencing don't impact the usage of the product, and half of them can be..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6300758) BC Bridgette C. Office Manager > "Rilla has provided us with a way to provide one on one training and ridealong capability without having to spend an entire day to be there." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6607728) GC Geoff C. Service Manager > "As with any voice transcription the voice transcription is not 100%." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609) CS Chandler S. Design Consultant > "I like that I am able to record talk ratio along with talk speed." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628) MC Michael C. Sales Manager > "not being able to use some features on tablet" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6399668) PH Paige H. General Office Manager > "Very positive experience with the exception of the difficulties of call recording which is where all of our customer support conversations take..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584) TC Tonia C. analytics and Marketing Manager > "This dilutes our trackers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177) JK Jeff K. Electrical Manager > "I like that it will coach my technicians and gives me the opportunity to do ridealong coaching with them without actually spending the time to..." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6817546) DE Dave E. Field Supervisor > "Transcripts don't always match the real audio." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510110) AJ Anthony J. Sales Consultant > "This platform also makes it easy so I don’t have to have my face crammed in a notebook while with my customers." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7011757) HS Henry S. Electrician, Training Coordinator > "I had initial hesitations about the recording piece, but \[sensitive content hidden\] squashed all of those in his presentation." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6463932) GC Geoff C. Service Manager > "Rilla allows me to be far more in tune with the operations in the field and allow me to improve and coach more effectively" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609) DB Dylan B. Service Manager > "It doesn't pick up on the correct person that is speaking at the moment sometimes." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6551323) CS Christian S. Service Manager > "The platform is straightforward to use, and the coaching value has been especially helpful for development and accountability." [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140164) KK Kristie K. Water Technician > "Getting signed out and having issues being able to sign back in" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6565427) JZ Jim Z. Management > "I appreciate the opportunity to share with the team on how to improve our lives!" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075106) RM ROEL M. HVAC SUPERVISOR > "AI NOT BEING ABLE TO DETECT WHEN ITS VOICE FROM TV,RADIO,OR REAL PERSON AND LABELING AS "CUSTOMER WHEN ITS NOT"" [See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6272921) [View Reviews](https://www.capterra.com/p/10016798/Rilla/reviews/) ## User interface No images or videos provided by vendor [Rilla](https://www.capterra.com/p/10016798/Rilla/) 4.81 (361) ### Features Talkatoo 5/50 - Activity Dashboard - AI Copilot - API - Audio Capture - Automatic Call Distribution - Automatic Transcription - Call Center Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Campaign Management - Categorization/Grouping - Chat/Messaging - Communication Management - Compliance Management - Computer Telephony Integration - CRM - Customer Experience Management - Customer Service Analytics - Customizable Reports - Data Security - Email Alerts - Generative AI - HIPAA Compliant - IVR - Language Detection - Multi-Channel Communication - Multi-Channel Management - Multi-Language - Natural Language Processing - Performance Management - Performance Metrics - Predictive Analytics - Predictive Dialer - Quality Assurance - Real-Time Analytics - Reporting & Statistics - Request Assignment - Sales Trend Analysis - Search/Filter - Self Service Portal - Self-Service Search - Sentiment Analysis - Speech-to-Text Analysis - Surveys & Feedback - Tagging [See all features](https://www.capterra.com/p/198507/Talkatoo/#features) Rilla Top features 19/50 - Activity Dashboard - AI Copilot - API - Audio Capture - Automatic Call Distribution - Automatic Transcription - Call Center Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Campaign Management - Categorization/Grouping - Chat/Messaging - Communication Management - Compliance Management - Computer Telephony Integration - CRM - Customer Experience Management - Customer Service Analytics - Customizable Reports - Data Security - Email Alerts - Generative AI - HIPAA Compliant - IVR - Language Detection - Multi-Channel Communication - Multi-Channel Management - Multi-Language - Natural Language Processing - Performance Management - Performance Metrics - Predictive Analytics - Predictive Dialer - Quality Assurance - Real-Time Analytics - Reporting & Statistics - Request Assignment - Sales Trend Analysis - Search/Filter - Self Service Portal - Self-Service Search - Sentiment Analysis - Speech-to-Text Analysis - Surveys & Feedback - Tagging [See all features](https://www.capterra.com/p/10016798/Rilla/#features) ### Recognition Talkatoo Best Value Speech RecognitionSoftware (2024)  Best Value Speech RecognitionSoftware (2023)  No recognitions have been awarded to Rilla ### Deployment & support Talkatoo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Rilla Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Talkatoo - By Talkatoo - Located in Canada - Founded in 2018 Rilla - By Rilla - Located in United States - Founded in ## Popular Comparisons [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.71 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) vs [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) $40/month Price $8.33/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/198507-251933/Talkatoo-vs-Transkriptor) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.96 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Contact vendor for pricing Price $15/month 4.7 Features 4.9 4.8 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/276054-10016798/Fathom-vs-Rilla) [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.71 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) vs [Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)[4.03 (240)](https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews/) $40/month Price $300one time 4.6 Features 4.0 4.7 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/198507-251641/Talkatoo-vs-Dragon-Professional-Individual) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157969-10016798/Gong-io-vs-Rilla) [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.71 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) vs [ELSA Speak](https://www.capterra.com/p/240698/ELSA-Speak/)[4.50 (174)](https://www.capterra.com/p/240698/ELSA-Speak/reviews/) $40/month Price $6.99/year 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/198507-240698/Talkatoo-vs-ELSA-Speak) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)[4.75 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Contact vendor for pricing Price $8.33/month 4.7 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/251933-10016798/Transkriptor-vs-Rilla) [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.71 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) vs [Descript](https://www.capterra.com/p/230702/Descript/)[4.64 (183)](https://www.capterra.com/p/230702/Descript/reviews/) $40/month Price $15/month 4.6 Features 4.5 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/198507-230702/Talkatoo-vs-Descript) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-10016798/Connecteam-vs-Rilla) [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[4.71 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) vs [Sonix](https://www.capterra.com/p/167966/Sonix/) [4.85 (142)](https://www.capterra.com/p/167966/Sonix/reviews/) $40/month Price $22/month 4.6 Features 4.7 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/167966-198507/Sonix-vs-Talkatoo) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-10016798/Jobber-vs-Rilla) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153475-10016798/FieldPulse-vs-Rilla) [Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.81 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Contact vendor for pricing Price $79/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140363-10016798/HouseCall-Pro-vs-Rilla)