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Designed for businesses with 200 or more employees, UKG is a multiple award winner leading cloud-based solution that provides skills tracking, performance management, shift swapping and much more.
We built Hireology to serve entrepreneurs in automotive, healthcare, and hospitality who want to centralize hiring efforts into one intuitive system to drive business impact and see ROI.
Excellent user interface and allows for easy edits of timecards and punches for all employees. The product is easy to use and provides great flexibility for the work environment.
This was the worst implementation I have ever gone through, it was worse that SAP, which is very sad. I could go on and on, but I won't.
The ease of use with the finger reader and software has been a great benefit. We are an auto dealership with sales and technicians, the ease of use is a great benefit to people not tech savvy.
The interface is really slow and some of the buttons are in strange menus. The whole program is just a pain to use and most people will avoid it unless necessary.
The other great experience is the people - just about everyone we've worked with is amazing, from the implementation teams to the technical support staff.
I'm not sure if it's just at my location but sometimes there will be an error when I clock in and have to wait a couple of seconds for the message to disappear.
This software is user friendly and helps my company to streamline the HR tasks. The price of the software is very affordable and the customer service is also great.
Makes me sick to my stomach thinking we are stuck with this for at least the next 3-4 years. Company seems too large to be nimble.
Nice to have the ability to text or email from the same platform. Having all the onboarding forms loaded for the candidate to complete has been helpful.
Being charged for a background check when the person never even completed the authorization or provided any information is beyond frustrating.
They are a partner with what we are trying to accomplish, while providing industry leading benchmarks. Our reps are quick and responsive and understand the subject matter at a high level.
Having emails and text going to my own email can be disorganized at times and hard to respond asap.
We initially chose Hireology to find other recruitment solutions to help us in the onboarding process. Initially it was great and it still is a recruitment solution.
The only other negative is that there are some hiring boards that seem to have found a way to auto-submit their client's information to apply for a job.
The ease of use and ability to thoroughly organize my candidates and their progress through the recruiting process.
Flow of candidates is not high, so the basic subscription is not ideal for emergency hiring.
John R.: My name is John. I'm a Corporate Director of Human Resources of a company called Colorvision. We have about 325 employees, and we are in the photo technology industry. And I would give UKG a rating of five out of five because it is a wonderful platform that has worked very seamlessly for our team. We were previously using Paycom, and the experience was that the support level really wasn't what we needed it to be. We had some people that were not as overly technically savvy, and it really just wasn't working from a support standpoint. So the RFP went out. We flipped over into UKG based on the selling of their support, which since we have contracted with them, has been exceeded within fulfillment. We went into UKG Ready for a couple of reasons. Number one was the experience we were having with our previous provider, Paycom, and the support that we were receiving. But second, it was based on the support that was being sold to us. The sales rep, great relationship that really kind of dug in to learn what it was we were looking for, what we wanted the system to do, and they really crafted the system and then especially the pricing around what was going to work for our business at that point in time. The implementation of UKG was amazing. Their support team handheld us throughout the entire process. When there were questions, we had resources that we could talk to, a number of people involved in the process, and it was just virtually seamless. Even moving from Paycom into UKG, the imports and where the data was getting stored and housed, it was just such a relatively simple process. Yes, there was a lot of work to do to get it set up, but it didn't really feel like work because UKG was so supportive and helpful throughout that process. My recommendation would be there's a lot of companies out there that are going to sell what I would call a pipe dream. They're going to sell the stars and the moon and probably land somewhere in the middle of an ocean with the fulfillment of that. And that has not at all been my experience with UKG. I've had some questions throughout our time with UKG, and I've actually reached out to some of the highest senior levels inside of UKG and gotten personal responses from people who would normally delegate that out to their assistants. They really live and practice what they call 'your partner for life' with their model, and I actually feel that. They are invested in our success and our use of the system and getting out of it what we need. And I would highly recommend anybody that is considering UKG, take that in mind, because they are absolutely delivering that. They are not selling a pipe dream. They are selling a reality.
Cheryl B.: My name is Cheryl. I am the BDC manager for an auto group dealership of over 250 employees, and I would rate Hireology a five out of five. Before Hireology, we were using somewhat of a hodgepodge, basically logging into recruiting websites and job listing websites individually and directly, and receiving applications individually and directly. They were inconsistent, the formats were inconsistent, and the results were inconsistent. We chose Hireology because it was a one-stop shop in terms of recruiting, keeping our applicants coordinated and organized, running background checks on them, anywhere from auto mechanics here at our dealership to admin staff, salespeople, customer service. We have multiple department managers and we wanted an easy, seamless, and intuitive software, and we felt Hireology was just the one for us. Getting started with Hireology was somewhat seamless. We had a great account rep who transitioned us in getting us familiar with the software, which wasn't that complicated because it is pretty intuitive. We had some basic training, and that's all we really needed. We then built our job listings, our job postings. We also built questionnaires and pre-interviews for applicants to send into us, and basically customized what type of background checks we'd be wanting, and we launched. The advice I would have for somebody considering Hireology would be to have a point person at your company be the Hireology guru. This way if there's any account questions or issues, which are rare, that they could be the person that would be the direct contact. They're also kind of the people that when there's new features that get rolled out, should you need to know how to use it and not sure, you would go to them as well. Basically, kind of wanting to understand what your reach is in terms of trying to get applicants, what kind of job listings you would have out there, and also what kind of questions you want to ask your applicants, and make those questionnaires.
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