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It's Here vs Cristal: Which is a better fit?

Updated on June 9th, 2024
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    It's Here logo

    It's Here

    Cristal logo

    Cristal

    PROFILE
    Summary
    Key features rated by users
    Features selected based on 2,042 reviews from Delivery Management users.
    % Fit
    Not enough reviews
    Feature ratings
    Delivery Tracking
    5.0
    Proof of Delivery
    5.0
    Mobile Access
    5.0
    Dispatch Management
    5.0
    Live Driver Tracking
    5.0
    % Fit
    Not enough reviews
    Feature ratings
    Delivery Tracking
    5.0
    Proof of Delivery
    5.0
    Mobile Access
    4.0
    Dispatch Management
    4.0
    Live Driver Tracking
    3.5
    User satisfaction
    5.0
    User reviews10
    Ease of use
    5.0
    Functionality
    4.9
    Value for money
    5.0
    Customer support
    5.0
    4.4
    User reviews18
    Ease of use
    4.5
    Functionality
    4.4
    Value for money
    4.3
    Customer support
    4.5
    Price starts from
    Monthly subscription
    Free version
    Free trial
    /user
    Monthly subscription
    Free version
    Free trial
    Best for

    Not provided by vendor

    Designed for maritime, freight, and other transportation businesses as well as logistics, warehouses, airlines, and distribution companies, it helps manage transport and fleet maintenance.

    User reviews
    pros & cons
    reviewer-0-0
    Maryam M
    Operations Manager

    Their real-time tracking feature is also very helpful. Plus, their excellent communication and readiness to help whenever needed make them an invaluable partner.

    reviewer-0-1
    Maryam M
    Operations Manager

    They’ve totally nailed the handling and delivery process. We’ve had our fair share of problems with other delivery services—delays, bad communication, and damaged goods.

    reviewer-1-0
    Sara S
    Product Manager

    It has all the required and additional features. Its price is good with respect to features and other similar applications.

    Kim A K
    Dispatch Supervisor

    I seriously can't think of anything I don't like about it.

    Kim A K
    Dispatch Supervisor

    They are either at home or on their phone to let us in the building, etc. We are super happy with it's here so far.

    reviewer-2-1
    Maryam M
    Operations Manager

    Of course, their flexibility and ability to adapt to our specific needs. Each of our shipments can have unique requirements, and they always customize their services to meet those needs perfectly.

    1 / 3
    View Reviews
    Not enough reviews
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    No videos provided by vendor
    No videos provided by vendor
    10016994
    4 screenshots
    198627
    4 screenshots

    It's Here

    Top Features
    49/50
    • Geofencing
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Escalation
    • Alerts/Notifications
    • API
    • Automated Scheduling
    • Barcode/Ticket Scanning
    • Cash on Delivery
    • Customer Database
    • Customer Portal
    • Delivery Tracking
    • Dispatch Management
    • Drag & Drop
    • Driver ETA
    • Driver Management
    • Electronic Signature
    • Employee Management
    • For Courier Services
    • For Freight Operations
    • For Restaurants
    • Geographic Maps
    • Inventory Management
    • Label Printing
    • Live Driver Tracking
    • Location Tracking
    • Mobile Access
    • Mobile Alerts
    • Mobile Signature Capture
    • Order Entry
    • Order Management
    • Order Tracking
    • Performance Metrics
    • Progress Tracking
    • Proof of Delivery
    • Real-Time Data
    • Real-Time Monitoring
    • Real-Time Notifications
    • Real-Time Updates
    • Recurring Tasks
    • Reporting/Analytics
    • Reporting & Statistics
    • Route Management
    • Route Optimization
    • Routing
    • Scheduling
    • SMS Messaging
    • Surveys & Feedback
    • Task Scheduling
    • Third-Party Integrations
    See All features
    Hide Delivery Management Software Features -

    Cristal

    42/50
    Show Delivery Management Software Features +

    It's Here

    • Best Value Delivery Management
      Software (2024)

    Cristal

    --

    It's Here
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    Cristal
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    It's Here
    • By itshere
    • Located in Canada
    Cristal
    • By digital express
    • Located in Argentina
    • Founded in 2014
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