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SurveyJS enables companies in industries such as healthcare, finance, banking, insurance, HR, etc., to securely collect sensitive respondent data and store it within their IT infrastructure.
Forward-thinking research and marketing teams that want to innovate smarter. We serve both large and growing businesses.
The flexibility of SurveyJS makes the design process so easy. The support is fantastic too, the mark of a great company.
I find it difficult to answer this question. If I have to point out a flaw, it would be the documentation.
Exceptional, a great product with fantastic service. I'd highly recommend SurveyJS to anyone wishing to build a survey.
Lack of online detailed documentation in specific complicated aspects such as PDF production.
Very good at all, good learning curve, the commercial support team is the best i ever had in a software product.
Due to its rapid development, there have been numerous bugs over the past year. Customization can be difficult, particularly when complex logic is required.
Good and smooth! easy to use, and very good support from the team who answers in a few minutes.
Super fun and intuitive for customers to use, which resulted in a high completion rate, and very useful data.
Lack of possibility to reuse the already used data - e.g. kick off research with same benchmark but new innovations costs the same as a new research. Does not work great on mobile.
When we first started using Upsiide we had a ton of support ([SENSITIVE CONTENT] was amazing). The platform is easy to use and effective.
The IR was lower than anticipated and our survey fielding was halted. We were told that the recruitment wasn't feasible which put us in a very difficult position.
The overall product has improved over time...much better than when it was first launched. They have obviously listened to customer feedback and have evolved.
Turf tool to complicated to use so avoid using it.
Internally we call Upsiide "Tinder for Concept Testing" because it does a great job making concept testing an enjoyable experience for the participants and the researcher.
We had some serious trouble on a project where we leveraged Upsiides panel.
Prioritize real-user-identified key features according to your needs to find your best fit.
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