# Compare iFax vs CocoFax 2026 | Capterra > Unsure of what to choose? Check Capterra to compare iFax and CocoFax based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/198884-204795/iFax-vs-CocoFax --- # iFax vs CocoFax Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: iFaxCocoFax2/4 selected [iFax](https://www.capterra.com/p/198884/iFax/)[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) [CocoFax](https://www.capterra.com/p/204795/CocoFax/)[4.3 (51)](https://www.capterra.com/p/204795/CocoFax/reviews/) [## iFax](https://www.capterra.com/p/198884/iFax/)[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) Starting Price $9.99/month Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.8 Customer Service 4.6 Reviews Sentiment Based on [363 reviews](#user-reviews) Positive 344 Neutral 8 Negative 11 [## CocoFax](https://www.capterra.com/p/204795/CocoFax/)[4.3 (51)](https://www.capterra.com/p/204795/CocoFax/reviews/) Starting Price $9.99/month Value-for-Money 4 Functionality 4.3 Ease of Use 4.4 Customer Service 3.8 Reviews Sentiment Based on [51 reviews](#user-reviews) Positive 41 Neutral 3 Negative 7 ## Not a match? 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Best for Small-medium sized and large companies as well as healthcare & administrative management, and even individual uses. ## User reviews Pros & cons JW John W. None Thank Goodness > "This program gives me the ability to send faxes when I need to and no other delivery (except by mail)..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3855191) RD Rebecca D. Accountant > "We have not had or kneaded fax capability in more than 10 years yet government organisation in the UK..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3615987) BH Bryan H. CIO > "Every once in a while (like once every 2 years) I still need to send a fax. If I ever need to send..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4225745) DS David S. Mr > "Since I only waned to send one fax, I did not want to subscribe to a service yet there were two..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4031789) JS Jorge S. SVP Finance > "we need to send and/or receive maybe 2 to 5 faxes per month, this solution is ideal for us" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4410215) PB Purush B. Professor > "IT IS NO WELL DESIGNED THAT ONE COULD NOT DISLIKE ANYTHING ABOUT THIS SERVICE. WHY SHOULD ONE, IT IS..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4075437) JP Justin P. Retired > "Everything about your website, using the service, authentication, charges per use is all completely..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3836037) JW Jordan W. Electronics Technician > "my only complaint is that during the set up process they want to try and have some sort of..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3783909) Tara W. Founder > "This site is perfect for someone who needs to send an occasional fax, but doesn't want a subscription." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3799770) FJM Francisco José M. Administrator > "I think it has too many unnecesary options far beyond sending email to faxes..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3595072) DC Donald C. VP > "I send fax's very little so I love the free option. If I need to upgrade I will use iFax." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4254724) DE Dan E. Personal User > "Can't see full fax you sent because it displays only the first page. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4090400) KE Kevin E. Owner > "I was able to send my first fax in under 3 minutes, including setup." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4099118) DB Debra B. ENGINEERING MANAGER > "The price for this service is too much because it is not often a fax needs to be sent." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3987030) TQ Thomas Q. Coach > "I appreciate that there is a free account that allows for one fax a month." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3645437) Timothy P. retired > "by the time I was thinking I got the hang of it, it said my monthly allotment was used up, without..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4377796) Tom W. CEO > "Save me time that allows me more flexibility in my schedule." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4191470) JP Justin P. Retired > "The only features that are missing are for higher use customer profiles. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3836037) MC Maryanne C. MCArtist > "iFax made it simple to quickly send critical documents to our bank." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3931130) CG Carl G. Vice President > "Nothing I do not like as it solves all of our issues with other electronic fax services" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4401670) KM Kira M. Student > "I had to find a way to fax important school documents and this program was very easy to use and had a..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3555546) JV Joseph V. Retired > "Had hardare issues with scanner unrelated to software." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4364755) FP Francisco P. Clinical Specialist > "Convenient for remote work, able to fax from any location w wifi" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3959559) RH Rafe H. Founder > "Finding my fileScanner software mis placed file" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4126630) OC Omar C. IT > "The Google Workspace integration has been great for our organization." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3566966) DE Dan E. Personal User > "No way to contact anyone via phone. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4090400) EE Ezenwa E. CEO > "It's good and comfortable to use, feature description is well pronounced and you can easily identify..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4253532) VR Verified Reviewer Managing Director > "Payment options not clear." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3982394) KM Kira M. Student > "After scouring the internet and many different sites, iFax was the only website that I had success..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3555546) EF Ebony F. ceo > "no trial periods long enough not long enough" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3735864) CC Chris C. Therapist > "It was very easy to upload documents, to add a cover page, and to send faxes." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4083708) DE Dan E. Personal User > "Support ignored multiple requests for help. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4090400) SG Stanley G. Retired - Previously VP Trade Compliance > "I absolutely will use this product and if my need increases changed to one of the very reasonably..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3987805) TC Tammie C. owner > "I did not see where there was a problem that needed to be addresses" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3640096) AA Anthony A. CFO > "I was looking for a service that I could usee immediately and easily and this product fit my needs" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4373815) MM Megan M. Safety Supervisor > "Price feels steep for faxing." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4491247) GL Gilles L. Owner > "Looking around online went through most of fax offering, an I though they were supper expensive. BUT..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3766758) DC Donald C. VP > "I don't have any comments on the least about this software" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4254724) RP Rebecca P. Pharmacy Services Representative > "I liked that you are able to try iFax for free before you decide to purchase it." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4377426) DE Dan E. Personal User > "Terrible service. " [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4090400) JD Jocelyn D. SALES REP > "This makes sending faxes so much more convenient and therefor more efficient." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3572265) DW Dawn W. mom > "I did not find any feature that I did not like so far." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3637178) LB Lakisha B. Income Maintenance Caseworker > "How simple it was to send my document. How easy it was to connect, take a picture of my document and..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3821109) MC Michael C. CEO > "I didn't hear about this service sooner." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4289182) GD Gene D. Administrator > "The confirmation receipt provides comfort." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4049210) TD Tom D. VP > "There was nothing that I didi not like about the service" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4499821) OG Oizel G. CMO > "I tested Faxzero w/o success and landed up on iFax which was perfect." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3596110) LF Luzmar F. CEO > "NOWHERE in their terms ad conditions, nor the moment you are signing up for the trial it says I will..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2230771) BH Bonita H. Clinical Data Manager > "Ease of use, many options for types of documents to send, efficient" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3569152) CH Cheryl H. Account Manager > "It is extremely frustrating to try to get any kind of respectful, intelligent response from their..." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2256213) Tara W. Founder > "I was able to sign up and send a fax within five minutes!" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3799770) WR Wail R. CEO > "Inability to cancel and having to dispute with credit card company." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2320298) BS Brian S. Branch Manager > "I found IFAX quite efficient for a beginner using it the first time." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___3589098) AM Abby M. Teacher > "I tried to cancel during the free trial period but they still charged me at the end of the week." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2228726) BV Baba V. self > "very fast, usefull but as minor work like as one mail per month is free of cost thank you" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4427240) SJ Sarah J. Student > "I went to cancel my free trial the day before and their website was not easy." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2251767) PB Purush B. Professor > "Ease of instructions and speed of sending a fax; so brilliantly simplified, it is unbelievable." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4075437) AM Abby M. Teacher > "I contacted them twice, and I only get robo-responses." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2228726) AC Annie C. student > "it is super easy to use and can fax without phone line as to most homes don't have home phones anymore" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4427767) WR Wail R. CEO > "Lack of functionality." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2320298) MP Marc P. Personal Use > "It was not a bait and switch, it was free which I almost never need a fax, and it worked easy." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4325034) AM Abby M. Teacher > "I think customer service are bots." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2228726) CH Cherubim H. Co-owner and Co-founder > "It has OCR capability, that is really useful as well." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4437657) CH Cheryl H. Account Manager > "They're extremely difficult to work with." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2256213) JR Julie R. Independent Stylist > "I like that i can use it for free before i buy it" [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___4516822) WR Wail R. CEO > "Dont recommend anyone to use this scam." [See full review](https://www.capterra.com/p/198884/iFax/#Capterra___2320298) [View Reviews](https://www.capterra.com/p/198884/iFax/reviews/) EW Edith W. Accounting > "cocofax enable me to port my number in so that I can better manage all my fax numbers." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2954376) Kevin B. COO > "I have canceled my credit card because there is also no way to cancel auto-renew..." [See full review](https://www.capterra.com/p/204795/CocoFax/#GetApp___6523894) VR Verified Reviewer CEO > "The ability to send fax from computer and to send fax from Gmail has been made easy..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2938865) Kevin B. COO > "Even if you do not care about customer response, you will be incredibly frustrated..." [See full review](https://www.capterra.com/p/204795/CocoFax/#GetApp___6523894) KP Kennedi P. Administrative Specialist > "I think cocofax is a great fax service that can make faxes more and more accessible." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2956320) BF Barbara F. Manager > "I'm extremely concerned that a company can just scrub so many reviews and lure..." [See full review](https://www.capterra.com/p/204795/CocoFax/#SoftwareAdvice___6564738) VR Verified Reviewer CEO > "The provision of a free fax number makes CocoFax outstanding." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2938865) BF Barbara F. Manager > "Scam company." [See full review](https://www.capterra.com/p/204795/CocoFax/#SoftwareAdvice___6564738) LL Lisa L. Agile Coach > "CocoFax allowed me to use a free trial, get the faxes sent and received a resolution..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2303268) SG Shirley G. na > "There is no response from the sales team or customer services" [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___6206037) Kelly H. Joint Venture Accountant > "It was easy to set up and send a fax." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___4377694) RH Randy H. Chief Operating Officer > "They would tell me its the sender's fault, despite the fact it kept happening with..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3939040) CO Corina O. Owner > "I'm also a paperless office at this point, which makes CocoFax even more valuable as a..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2318260) RH Randy H. Chief Operating Officer > "of my faxes started failing after 7 months of being with them." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3939040) LD Louie D. QA Manager > "Easy to use and provide all the basic fax features" [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3114216) CM Catherine M. Financial > "Hard to install, kept looping to home page, did not recognize my file had multiple..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3023181) CN Chandu N. HR > "It is really good to use and easy to deploy" [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3116013) Kelly H. Joint Venture Accountant > "The delivery time was slower than expected, but no more than 5 minutes." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___4377694) PB Paula B. Educational Cordinator > "its easy to use and also friendly app." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3102416) BS Bradley S. Business Analyst > "I had 60 free pages and spent another 30$ to send a 330 page fax and it still would..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3026256) HJ Heather J. CNA > "easy to download." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3082823) BS Bradley S. Business Analyst > "The message on outbox just tells you there are not enough credits." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3026256) HJ Heather J. CNA > "easy to use." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3082823) TZ Thomas Z. IT Consultant > "Very slow and takes very long time, even counting the factors that the receiving..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2303390) LL Lisa L. Agile Coach > "I’m so happy with how easy it is to use, when I get a job somewhere in the future I..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2303268) LH Laurie H. Owner, Nutritional Therapist > "That is annoying as I have to take an extra step and call my client." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___3020953) TZ Thomas Z. IT Consultant > "Ease of installation, great user interface, great reporting and alerting tools." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2303390) JD John D. physician > "There are some translation issues with the interface language--typos and grammar..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2327687) VR Verified Reviewer Administrator > "The user interface is slick." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2374556) VR Verified Reviewer Administrator > "Last, the app only sent a handful of faxes correctly and it did not receive faxes at..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2374556) KW Kimberly W. Lead Clinical Quality Specialist > "I downloaded the program and it was ready to go." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2303274) JD John D. physician > "Sending a web fax is slow, taking about 1 minute per page. " [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2327687) AV Alexander V. BioProcess Engineer > "It was very easy to use and set up, and made everything quick and painless to receive..." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2381174) IB Isabelle B. Cook > "I just had to pay for my fax because it was 30 pages." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2374340) JE John E. Teacher > "Used it a couplevofvtimescand it was very simple to use" [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2398804) JD John D. physician > "The monthly cost of this service is rather high." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2327687) ER Eddie R. Owner > "Easy to use very easy to send and receive faxes" [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2380869) CO Candida O. Grant Writer > "Great product, but don't use it enough to justify the cost." [See full review](https://www.capterra.com/p/204795/CocoFax/#Capterra___2325403) [View Reviews](https://www.capterra.com/p/204795/CocoFax/reviews/) ## User interface [iFax](https://www.capterra.com/p/198884/iFax/) 4.76 (363) [CocoFax](https://www.capterra.com/p/204795/CocoFax/) 4.27 (51) ### Features iFax Top features 41/50 - Access Controls/Permissions - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Audit Trail - Automated Routing - Call Center Management - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - CRM - Delivery Tracking - Digital Signature - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email Management - Email to Fax - Encryption - Fax Management - Fax to Email - File Management - File Transfer - FoIP - Full Text Search - Generative AI - HIPAA Compliant - Invoice Management - Monitoring - Multiple Format Support - Multiple User Accounts - Print Management - Purchasing & Receiving - Reporting & Statistics - Role-Based Permissions - Secure Data Storage - Self Service Portal - SMS Messaging - SSL Security - Status Tracking - Text Editing - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/198884/iFax/#features) CocoFax 10/50 - Access Controls/Permissions - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Audit Trail - Automated Routing - Call Center Management - Caller ID - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - CRM - Delivery Tracking - Digital Signature - Document Storage - Document Templates - Electronic Faxes - Electronic Signature - Email Management - Email to Fax - Encryption - Fax Management - Fax to Email - File Management - File Transfer - FoIP - Full Text Search - Generative AI - HIPAA Compliant - Invoice Management - Monitoring - Multiple Format Support - Multiple User Accounts - Print Management - Purchasing & Receiving - Reporting & Statistics - Role-Based Permissions - Secure Data Storage - Self Service Portal - SMS Messaging - SSL Security - Status Tracking - Text Editing - Third-Party Integrations - User Management [See all features](https://www.capterra.com/p/204795/CocoFax/#features) ### Recognition No recognitions have been awarded to iFax No recognitions have been awarded to CocoFax ### Deployment & support iFax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CocoFax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details iFax - By Amplify Ventures - Located in United Kingdom - Founded in 2008 CocoFax - By CocoFax - Located in Singapore - Founded in 2019 ## Popular Comparisons [iFax](https://www.capterra.com/p/198884/iFax/)[4.76 (363)](https://www.capterra.com/p/198884/iFax/reviews/) vs [eGoldFax](https://www.capterra.com/p/205161/Goldfax/)[4.97 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) $9.99/month Price $29.99 4.8 Features 5.0 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/198884-205161/iFax-vs-Goldfax) [iFax](https://www.capterra.com/p/198884/iFax/)[4.76 (363)](https://www.capterra.com/p/198884/iFax/reviews/) vs [eFax](https://www.capterra.com/p/174254/eFax/)[3.97 (70)](https://www.capterra.com/p/174254/eFax/reviews/) $9.99/month Price $18.99/month 4.8 Features 4.1 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/174254-198884/eFax-vs-iFax)